$74 Avg/night
Rate and special offer based on Check-in: Jan 7, 2015 Check-out: Jan 9, 2015

Casa Dona Susana - Adults Only

2 stars
Manuel M Dieguez # 171, Puerto Vallarta, 48380
Hotel Overview
Reviewer score
3.7
out of 5
90 reviews
PVR Halloween

Had a little problem with noise at 7 am the pool cleaning guy dragging chairs. Then the air... See full review

  • Traveler 9
  • Nov 8, 2013
Great place in urban setting.

About a block and 1/2 to the beach. Many restaurants and shops nearby. Some of the street and beach... See full review

  • Chiliywilly
  • Sep 5, 2014
Puerto Vallarta entices with rooftop pool and Mexican colonial rooms
Casa Dona Susana - Adults Only stirs romantic thoughts with its seaside setting and charming Mexican colonial architecture and decor. Folk art fills the rooms and live musicians create a festive dining atmosphere at Mi Pueblito, which boasts a gorgeous seaside terrace. Guests wade in the rooftop pool, indulge in the panoramic city views from the terrace solarium or book a spa treatment. The sister property Playa Los Arcos Beach Resort & Spa also invites guests to participate in planned activities from water sports to dance lessons.
Highlights
  • Boutique beachside property with Mexican Colonial appeal
  • Access to activities at sister property Playa Los Arcos Beach Resort & Spa
  • Rooftop pool and sundeck
  • Two restaurants, including one with a seaside terrace
  • Terrace solarium with panoramic city views
Rooms
Hand-carved headboards and authentic Mexican art lend an old-world feel to rooms and suites at Casa Dona Susana - Adults Only. Artful touches include stenciled designs on two-toned gold and white walls, scroll lamps and cherub-themed art. Purple- and pink-striped curtains open to reveal sliding glass doors that lead out to furnished balconies. Standard amenities include cable TV, mini-bars, refrigerators, air conditioning and bathrooms with showers.
Features
Casa Dona Susana - Adults Only's rooftop pool offers bird's-eye views of the bay and ample room for sunbathing. Guests in need of pampering turn to the on-site spa, a holistic haven for facials, massages, body treatments, and hand and nail treatments.

Travelers also take advantage of sister property Playa Los Arcos Beach Resort & Spa's activities, which range from dance lessons to scuba diving.
Dining
Casa Dona Susana - Adults Only's restaurants and bar conjure the feeling of a Mexican village. At Tlaloc, guests enjoy live music under a palapa (an open-sided, thatched-roof hut) and Mi Pueblito treats diners to views of Banderas Bay while indulging in Mexican and international fare. Kaiser Maximilian serves European cuisine.
Transportation
  • Puerto Vallarta Gustavo Diaz Ordaz International Airport (5.6 mi/9 km)
Attractions
  • Bay of Banderas (0.2mi/0.3 km)
  • Malecon (0.5 mi/0.8 km)
  • Puerto Vallarta Botanical Gardens (1.6 mi/2.6 km)
  • Marina Vallarta (4.4 mi/7.2 km)
  • Downtown Vallarta (5.6 mi/9 km)
Business
  • Free Wi-Fi in public areas

Recommendations for you

Customers who viewed Casa Dona Susana - Adults Only also booked these hotels.

Reviewer score 3.8 out of 5

Casa Dona Susana - Adults Only Rooms

Standard Room
Rooms have a king size bed, bathroom with shower, hair dryer, color TV, mini refrigerator and in-room safe.

Amenities

  • WiFi
  • Free parking
  • Pool
General
Concierge
Activities
Pool
Dining
Restaurant
Room service
Internet
WiFi
Parking
Free parking

Dining

Mi Pueblito
A covered and open terrace by the beach with a beautiful ocean view featuring traditional Mexican and International foods in a friendly, romantic atmosphere. In the evening it is a great place to watch the Puerto Vallarta sunsets.
Tialoc Palapa Bar
Live music nightly for your listening and dancing pleasure.
Maximillan Cafe
The best in gourmet dining with European cuisine for an evening you'll never forget.

Hotel Policies

Check-in:
1400
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (90)

Ratings and reviews for Casa Dona Susana - Adults Only

Overall score

3.7 / 5
5.01.0
90 out of 90
Amenities:
3.4
Room cleanliness:
4.2
Hotel staff:
4.3
Room comfort:
3.7
Location:
4.6
Value:
4.2

90% would recommend to a friend.

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Review of Casa Dona Susana - Adults Only

Reviewer score

5
5.01.0
Anonymous
Business
Fair Oaks, CA.
Jan 2, 2010

Casa Dona Susana

Great location, near downtown and restaurants and bars. Good food at Los Arcos. Fun bar nearby,Andalea's. Excellent beds. Quiet and restful. Helpul staff, especially Lourdes. The ambience of this hotel was wonderful, very old Mexico and charming.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Casa Dona Susana - Adults Only

Reviewer score

4
5.01.0
oldrnwhyzer1
Business
Sacramento, California
Dec 22, 2009

Great Location, and good service... but.

Lovely place, great setting, and facilities, and I enjoyed my stay, overall... except for the following: The rooms all have a window facing the beautiful courtyard, but the staff is not very aware of the noise they cause, starting a bit early in the AM, carts, talking, etc., that comes directly into the rooms. There is a great deal of "condensor/motor" noise on West side of building. Should change the policy, especially in an "adult only setting", that you may have a guest to your room, but take the guests ID, and hold it till they leave. As long as the room is not abused, or the neighbors bothered, what business is it of theirs? Service in the restaurant and on the beach is VERY slow. The "supportive" staff (bussers, room cleaners, maintenance men, security) could smile a bit more, sometimes, too! No outside air connection?

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

La Palapa Restaurant, pricey but EXCELLENT! Also, excellent meal, great service (ask for [...]), and decent pricing, is Coco's Kitchen. Fun food and live entertainment, the new Nacho Daddy!

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Review of Casa Dona Susana - Adults Only

Reviewer score

3
5.01.0
Anonymous
Business
Los Angeles, CA
Dec 22, 2009

decent place to put your head down

The hotel Dona Susana is fine, but certainly nothing to write home about. The room was small and uncomfortable and not totally clean. That said, it was a fine place to sleep at night, and the location is perfect!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
2
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Long walk from hotel

Repollo Rojo

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Review of Casa Dona Susana - Adults Only

Reviewer score

5
5.01.0
vancity
Business
Vancouver,, Canada
Dec 21, 2009

Loved It

Great location if you want to experience the old town of Puerto Vallarta. Rooftop pool is great and you also have access to the sister hotel across the street, located on the beach and its amenities including a larger pool, hot tub, beach chairs/umbrellas, towel service, etc. May be a little noisy for some depending on how light a sleeper you are, I had no problem but there is noise from the nearby school (children playing) and some street noise, more so depending on which side you're located on but if you're staying downtown this is to be expected. Rooms are smaller than average if you're used to sheraton/westin/fairmont etc, and basic (no coffee makers here, maybe in the kitchenette suites) but overall I found the hotel to be a great choice for a boutique hotel in a great location if you want to mix going to the beach and experiencing the city.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

Tons of food to be found nearby. Read up on travel review websites for top restaurants to eat at (too may to list) Joe Jacks for fish tacos and Harry's Bar for drinks and good times. Definitely try Casa Isabel's restaurant (they have a website) up on the hill. About a 10-15 walk up towards Hwy 200, across from the Coldwell Banker you'll see a lane that heads up a hill between condos. Head up there and look for signage and the building (sometimes can't see it due to the hill/other buildings) yellow building, thatched roof in parts, red umbrellas. Happy Hour was a great deal with great service and a great view. Also if you're out late there's some great taco stands on the street near the pharmacia (ask the locals for directions). We were regular 2am (or later) diners here. They're usually there in the day too.

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Review of Casa Dona Susana - Adults Only

Reviewer score

3
5.01.0
Anonymous
Business
Chicago, IL
Dec 2, 2009

good little hotel

good little hotel. staff was very friendly and helpful. our room on the third floor was a little noisy too early in the morning. the chair on the roof top were dragged every morning. great location though. breakfast buffet was great and worth including it in your package. AC was quiet and worked great.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Money-saving tip: Short walk from hotel

just blocks away from the beach food gets less expensive and just as good

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Review of Casa Dona Susana - Adults Only

Reviewer score

4
5.01.0
anchornm (Will)
Business
Albuquerque, NM
Nov 18, 2009

Quite a pleasant experience

If you are looking for "The Miami Experience" stay in Nuevo Vallarta. If you are looking for the authentic experience -- this is it. Quite a pleasant little botique hotel (part of the Los Arcos group). They run a couple of hotels in the neighborhood, but Casa Dona Susana is the one with the "neighborhood" feel. Great little rooms -- classic Mexican feel - Great employees -- this hotel is the only one of its type with an elevator (to the best of my knowledge). I don't think it could be called "handicap accessable", but it is very old people friendly.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

Within a block of Los Muertos beach.

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Review of Casa Dona Susana - Adults Only

Reviewer score

5
5.01.0
Anonymous
Business
santa maria, ca
Nov 16, 2009

primo hotel, primo location

Best value in PVR -- romantic & classy hotel, excellent staff, and even more excellent location (i.e. anything-you-want within easy walking distance -- resort-and-beach-across-the-street, all kinds of shopping, gourmet eateries, city bus, etc.etc.).

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Casa Dona Susana - Adults Only

Reviewer score

4
5.01.0
Ewunia
Business
Denver, CO
Nov 10, 2009

Good Boutique Hotel

Enjoyed the hotel's Spanish Colonial ambience and closeness to the beach.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Casa Dona Susana - Adults Only

Reviewer score

4
5.01.0
Marro
Business
Wenatchee, WA
Nov 5, 2009

The good the bad and the ugly

We got into our room and the air conditioning was not working they sent someone up to fix. They did not give us the remote to air conditioning did not have a back said they would come back. Did not come back. We complained twice about it. They told us it would cool down. Finally we left to go out to eat. Came back and the air conditioning still not working no fans in room could not open window.Stiffling hot, like a sauna! My husband went to front desk again to complain the air was still not working and they finally moved us at 11:30pm to another room. Other than that very nice property. Just make sure the air conditioning works!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
2
Location:
5
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

"Nacho Daddys" new resraunt on Basilio Badillo very clean, friendly staff,we had great food, and big screen TVs for sports.We highly recommend it. We will go back there again in future.

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Review of Casa Dona Susana - Adults Only

Reviewer score

4
5.01.0
Anonymous
Business
Seattle
Oct 1, 2009

Nice quiet local hotel

took a brief detour from working. Went to PV for a few days and stayed at Susanna. Staff was exceptionally professional and courteous. oom was clean. Hotel was located about 30 seconds from beach and close to a lot of attractions and only about a 7 minute walk from the Malercon.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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