$51 Avg/night
Rate and special offer based on Check-in: Sep 8, 2014 Check-out: Sep 10, 2014

Casa Dona Susana - Adults Only

2 stars
Manuel M Dieguez # 171, Puerto Vallarta, 48380
Hotel Overview
Reviewer score
3.8
out of 5
95 reviews
PVR Halloween

Had a little problem with noise at 7 am the pool cleaning guy dragging chairs. Then the air... See full review

  • Traveler 9
  • Nov 8, 2013
Great place to stay

Overall I enjoyed my stay., would be nice if local friends could visit by pool. Locations is perfect! See full review

  • Happy traveler 2014
  • Apr 6, 2014
Intimate, adult-only boutique hotel in Puerto Vallarta and where exclusivity is felt right down to the smallest details. However you spend your time, a vacation at this hotel is sure to be wonderful relaxing experience..

"Stay at one, play at two", guest may enjoy the restaurant, bar and beach facilities of Playa Los Arcos Beach Resort & Spa half a block away.

Amenities:
Rooftop swimming pool, restaurant, free parking, daily maid service, elevator, room service, concierge and terrace solarium with panoramic view of the city.

Hotel Map

20.6015 -105.2373
Area served
Puerto Vallarta, Mexico
Nearby airports
PVR - Puerta Vallarta International,6 miles.
Area description
Perfectly located in a romantic section of Puerto Vallarta, a five-minute walk to downtown for shopping, dining and nightlife.

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Reviewer score 3.8 out of 5

Casa Dona Susana - Adults Only Rooms

Standard Room
Rooms have a king size bed, bathroom with shower, hair dryer, color TV, mini refrigerator and in-room safe.

Amenities

  • WiFi
  • Free parking
  • Pool
General
Concierge
Activities
Pool
Dining
Restaurant
Room service
Internet
WiFi
Parking
Free parking

Dining

Mi Pueblito
A covered and open terrace by the beach with a beautiful ocean view featuring traditional Mexican and International foods in a friendly, romantic atmosphere. In the evening it is a great place to watch the Puerto Vallarta sunsets.
Tialoc Palapa Bar
Live music nightly for your listening and dancing pleasure.
Maximillan Cafe
The best in gourmet dining with European cuisine for an evening you'll never forget.

Hotel Policies

Check-in:
1400
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (95)

Ratings and reviews for Casa Dona Susana - Adults Only

Overall score

3.8 / 5
5.01.0
95 out of 95
Amenities:
3.4
Room cleanliness:
4.3
Hotel staff:
4.4
Room comfort:
3.8
Location:
4.6
Value:
4.2

92% would recommend to a friend.

Sort by:
Review of Casa Dona Susana - Adults Only

Reviewer score

4
5.01.0
traveler from montana
montana
Apr 18, 2013

nice older hotel

great roof top pool with nice view. wonderful service. wi-fi worked great at all playa los arcos hotels. don`t do the ai, lots of great restaurants near by

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
4
Shopping tip: Short walk from hotel

some venders try to keep your change, so have lots of small bills so that you don't need change back

Review of Casa Dona Susana - Adults Only

Reviewer score

4
5.01.0
Traveler 9
portland, oregon
Mar 14, 2013

Been here several times always good.

Always good. great location all inclusive drinks and bartenders were good buffet and snack bar good. If you stay 7 nights you get 2 coupons 1 dinner & 1 for bbq.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Casa Dona Susana - Adults Only

Reviewer score

3
5.01.0
GrapeDane
Napa, California
Feb 22, 2013

Great Location

Nice hotel at a great location. Same owner as Playa Los Arcos and Los Arcos Suites, so you can use facilities at other hotels (like beach access). Wonderful rooftop pool and deck.. Rooms small. Bed large and fine. Bathroom could use an update. Hotel is quiet. A block from the beach and near a lot of great restaurants.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
3
Review of Casa Dona Susana - Adults Only

Reviewer score

3
5.01.0
not honeymoners
chicago
Jan 20, 2013

good value for the money, you get what you pay for

Very cheap place to stay at, so you cant really expect 5 star service and food, it is 2-3 stars for a reason. Good: The location of the hotel is awesome , beach is right there, downtown is right there for a nice night out. We felt very safe in the area, there were police patrolling the area so there wasn't one time in our stay in Mexico that we didn't feel safe there. Maid that cleaned our room did a excellent job every day, so our room was clean. One recommendation I will make is upgrade when you get there to a room with a balcony for extra $10 per night, its worth it. The rooftop pool is awesome, not many people know about it so you can relax there and enjoy the view, probably the best thing about this hotel and only reason why I might stay there again. The all inclusive option only cost us extra $28 per day so for that money the food and drinks were worth it, just don't expect much for dinners, we ended up going to local restaurants for dinners. Also this property is owned by Los Acros which has two more hotels across each street, and you can use their pools too, so that was nice. The crowd is a nice mix of American, Canadian, European and local tourists so you will always find somebody interesting to talk with. You can rent jet skies for $40 for 40 minutes you just have to negotiate with sales people on beach a bit, same thing for fishing tours they ask for $50 a hour, but out that $50 twenty dollars is commission to sales people, so negotiate a lot, or ask to speak to boat captain yourself. Everything there is negotiable, they start real high but work your magic and you will get it for half the asking price most of time. There are a lot of activities and trips you can take, from whale watching, to fishing to zip lines... so if willing you can stay very active there and check out a lot of cool stuff. Bad: Food for dinner was bad, it was old, felt reused. (but breakfast buffet was good, and lunch snacks were good too). Drinks are nothing special either they are too strong or just don't have a good taste, their choice of beer is Tecate light which is like MGD maybe, so very cheap, and Indigo I think that's how you spell it, which is dark beer. Another bad thing is the staff at the restaurant is more focused on the customers that are ordering of the menu, so you might need to wait 5-10 min to get a cup of coffee, some days. Beach is full of salespeople trying to sell you everything there from sunglasses to shrimp on a stick to weed, so that is Super Annoying. Bring a lot of singles for tips, from bartender to waiters to people bringing you your chairs at the beach, everybody expects a tip...

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
5
Value:
3
Review of Casa Dona Susana - Adults Only

Reviewer score

3
5.01.0
TRM KING OF LAKE OZARK
ST LOUIS MISSOURI
Jan 14, 2013

OK FOR A SHORT STAY

AVERAGE, OLDER HOTEL. WE STAYED IN THE BOUTIQUE WING, ADULTS ONLY AND PRIVATE POOL. FOOD AND BEVERAGE WAS AVERAGE, WE TIPPED EVERYBODY SO OUR SERVICE WAS BETTER THAN OTHER GUESTS. IF YOU WANT QUICK GETAWAY ITS OK.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
3
Value:
3
Review of Casa Dona Susana - Adults Only

Reviewer score

4
5.01.0
Nabalam
Stonington,CT
Dec 30, 2012

Nice Hotel - Good Location

Good & friendly staff. Nice quiet room. Excellent bed. Good and clean bathroom. Great housekeeping. I would return.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
3
Review of Casa Dona Susana - Adults Only

Reviewer score

4
5.01.0
European abroad
Orange County, CA
Dec 18, 2012

great value

Conveniently located in the heart of Zona Romantica, only a block away from the beach, surrounded by a variety of restaurants and shops, cafes and art galleries.... Hotel is part of a group of 3 hotels - Los Arcos, Los Arcos Suites and Dona Susana. You are free to use any amenities of either one of the hotels. Friendly staff is always ready to assist you and to direct you to many near-by restaurants, shops, clubs etc. Charming traditional colonial Spanish style hotel. Simple but clean, if you don't want to waste money in a luxury resort, this is your hotel to stay in PV.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
4
Room comfort:
3
Location:
5
Value:
5
Review of Casa Dona Susana - Adults Only

Reviewer score

4
5.01.0
The name is Nick
Coeur d'Alene, Idaho
Nov 7, 2012

Nice place plus options

Casa Dona Susana is one of three properties in the heart of the "Zona Romantica", probably the most interesting area of PV. All three had nice pools (all of which you could use) and nice rooms and the staff was willing to move your reservation to the hotel that best suited you. All in all, a nice stay.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Review of Casa Dona Susana - Adults Only

Reviewer score

5
5.01.0
Elaine Ortiz
Sacramento
Nov 4, 2012

LOVE THIS HOTEL AND STAFF

We have been staying at this hotel for years, in fact when we arrive they tell us "Welcome Home". :). This is not a 5 star hotel but the staff and location could not be better, everyone is awesome, super helpful and friendly. We can't wait to go back for our next vacation.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Casa Dona Susana - Adults Only

Reviewer score

3
5.01.0
Wrangler Rich
Las Vegas
Jun 24, 2012

Low-season lament

The hotel is located just off the main street, Olas Altas. The staff, location, and price are the most redeeming values. All amenities are located at the nearby Playa Los Arcos hotel. The breakfast buffet was very average seasoned with running kids in the service area. As long as you use the hotel as your base point, you are fine. The property is close to numerous restaurants. Unfortunately, many were closed for low season. So, it wasn't a matter of what you felt like to eat, but a matter of choosing what was available in the area. The desk clerk, Francisco, was very cheerful and helpful. For the money, stay there, but don't get the food from Playa Los Arcos.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
4
Dining tip: Short walk from hotel

Try Takos Pancho or Cafe de Olla on Basilio Badilla. Each restaurant is budget priced and the food is quite good. Had they been open, El Bacaloa just up the street, is an excellent seafood restaurant.

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