Canto Del Sol Plaza Vallarta All Inclusive

Its a nice place. We love it. Probably the next year I will come back again.

Most of the staff were very good, the front desk, at times, were not very friendly or were not inclined to help with issues. The food was awful 3 of 5 days. Thank God we ate out 2 nights at area restaurants and the food was excellent. The sales rep for time share were deceiving in their presentations. Overall experience was not good. Wedding at Las Caletas Island was awesome....

Great staff. Good location. Clean room. Lots of activities.

Our 12 days at the Canto Del Sol were very enjoyable. The staff (especially the waiters, bellboys and bartenders) are very friendly and make you feel right at home. The lunch and dinner buffet food selection is very average with the breakfast being the best (omelets to order), but the three speciality restaurants are very good. Hotel is close to downtown and also is near convienent shopping for food and gifts.

Budget hotel that is clean and great staff. Well worth the price.

I have stayed at the Canto 8 times and loved it. My most recent stay was in Feb. 2012. The last 7 times I had a large comfortable sunny room looking over the tennis courts. This time I was given a room that had a bedroom window looking directly onto the hallway and everyone walking by could look right in. For this reason, I had to keep the curtins closed the entire week and the bedroom was extremely dark to say the least plus it had few lights. There was a balcony facing the street but it was in an area of no sun and offered no privacy. There was no WIFI at all the entire week and the old TV (no flat screen as advertised in their ads) barely got 3 channels clearly. The bath tub was cracked and worn and the entire room has not been updated in years. I give the cleaning staff excellent rating for their cleaning but the place is just dated, worn and needs updating badly. When I brought all of my concerns to the front desk (Marlon) and was given the run around and told to check back. I did this 4 days in a row and finally brought him up to the room. He said it was dark and would check on changing it. He then said that there were no other room options available and I would have to stay in that room. This is the first time in more than thirty years of traveling and staying all over the world that the service desk refused my request and ignored doing anything to make the situation better. I love the location and the cleaning staff. They are extremely caring and dedicated. One other thing to note is that most chairs around the pool, are always taken and the ones that are open are usually next to smokers so be prepared to smell smoke constantly.

Not only were the staff friendly & very helpful but they went out of their way to assist us with an airline issue we had (lost luggage). They assisted us in getting it back & really ensured we had an amazing trip. I have traveled around the world & no one has provided service as awesome as this, facilities & value were tops! Already booking next trip there! : )

Canto Del Sol is our favorite go to place in Mexico. Rates are affordable, centrally located for ease in accessing transportation or walk to destinations and staff are extremely friendly and helpful. Canto is working hard to polish their image and presentation to their customers in room accomodations and staff assistance. If you go, be sure to try their specialty dinners - a definite A+.

The hotel was clean and has a lot of activities. Staff was pushy about not leaving the hotel and participating in the timeshare presentation. Front desk staff was difficult to deal with at check in. Had to go back to the front deak 4 times and wait in line each time just to be told they were not ready for us yet. All ther staff was friendly.

Overall a good stay, had loads of fun, I was with 12 of us which made it fun. Bar needs to stay open past Midnight, as it shuts down then and gets pretty boring. Dont think I would have had as much fun if it was just 2 of us.