$224 Avg/night
Rate and special offer based on Check-in: Jan 6, 2015 Check-out: Jan 9, 2015

Buenaventura Grand Hotel and Spa Puerto Vallarta - All Inclusive

3 stars
Ave Mexico 1301, Col. 5 De Diciembre, Puerto Vallarta, 48350
Hotel Overview
Reviewer score
3.6
out of 5
106 reviews
Fantastic place for a Special Ocassion Vacation

Felt very Welcomed. The Staff is very friendly, always with a smile on their face. The food was... See full review

  • Munyeca
  • Jun 23, 2013
Great location

The hotel is located very close to the Maleceon, about a 7-10 minute walk to the board walk. We... See full review

  • Travel Junky3000
  • Oct 19, 2014
Puerto Vallarta hotel engages guests with sports, kids' club and spa
Buenaventura Grand Hotel & Spa Puerto Vallarta sets the tone for a relaxing vacation, whether that means sunbathing by the pool or sampling one of four restaurants on site. For active travelers, the property is a hotbed of action, offering scuba, dance and Spanish lessons, plus supervised activities for kids ages 4 to 12. Indoors, find tranquil rooms with views of Banderas Bay and a full-service spa that pampers with unique treatments such as chocolate baths and Tequila and lemon scrubs.
Highlights
  • Supervised activities for kids 4-12
  • Scuba, dance and Spanish lessons
  • A la carte restaurants and buffet
  • Unlimited beer, wine and spirits
  • Full-service spa
Rooms
Buenaventura Grand Hotel & Spa Puerto Vallarta rooms burst with contemporary style and warm earth tones such as red, gold and mustard. Red throw pillows coordinate with floor-to-ceiling curtains, matching bedding and abstract art. Recessed lighting and iridescent curtains lend sultriness to honeymoon suites, which also boast Jacuzzis and views from the balcony. Junior suites cater to extended-stay travelers who take full advantage of the living rooms and in-room kitchenettes. Regardless of room layout, guests have access to satellite TV and individual climate control, among many other amenities.
Features
Buenaventura Grand Hotel & Spa Puerto Vallarta accommodates all types of travelers with a full roster of planned activities and recreational amenities. Kids ages 4 to 12 make crafts and play board games, soccer and water polo during Buenaventura Kids Club activities, while adults can stay active via scuba diving classes, kayak tours, dance lessons or swimming in the pool. The pristine beach is a guest staple.

Let your mind and body relax at Shakti Spa, as the waves murmur in the distance. Chocolate baths and tequila and lemon scrubs are just some of the services on the menu.
Dining
Buenaventura Grand Hotel & Spa Puerto Vallarta serves up both ambiance and a diverse set of dishes at four restaurants, which tantalize with breathtaking views and upscale or casual dining. Among the favorites: the fresh buffets at Frutas y Flores and the special-occasion restaurant Miramar, where diners enjoy signature dishes as much as they appreciate Banderas Bay views.
Transportation
  • Puerto Vallarta Gustavo Diaz Ordaz International Airport (1.5 mi/2.5 km)
Attractions
  • Puerto Vallarta Botanical Gardens (2.6 mi/4.2 km)
  • Marina Vallarta (2.9 mi/4.6 km)
  • Downtown Vallarta (2.9 mi/4.6 km)
  • Bay of Banderas (4 mi/6.4 km)
  • Malecon (4.6 mi/7.4 km)
Business
  • Wi-Fi

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Buenaventura Grand Hotel and Spa Puerto Vallarta - All Inclusive Rooms

Deluxe Ocean View Select
387SqFt. Comfortable room with balcony & view to the spectacular Pacific Ocean. Includes all the amenities in the Deluxe category and the Select All Inclusive Plan with Exclusive gourmet specialties in each restaurant, Premium international beverage brands, private check-in & VIP discount card.
Honeymoon Suite - All Inclusive
387 Sq. Ft. Suite, decorated with an elegant touch of romance. You will indulge yourself in a pleasure when using the ocean view Jacuzzi or when the refreshing breeze gliding in from your balcony. The room includes all the amenities in the Deluxe category plus king-size bed guaranteed, Audio system and special bedding dcor.
Deluxe Room All Inclusive
387 Sq. Ft rooms with either two double beds or one king size bed, air conditioning, digital telephone, Flat TV cable over 60 channels, iron, ironing board, minibar refilled daily at no extra charge with beer and soft drinks, coffee with coffee maker,hair dryer, most of them with balcony and partial ocean view. The All Inclusive plan includes: Room accommodations, Breakfast, lunch and dinner buffet as well as a la carte, Theme dinners, Unlimited international and national drinks, beer and wine by the glass, Kayaking and snorkeling (based upon availability), 24 Hrs room service, Snacks by the pool and beach, Scheduled daytime activities, Children's activities program (4-12), Seniors Activities program, Intro Scuba lesson at the pool, wireless internet access. Currernt hotel taxes and gratuities.

Amenities

  • All inclusive
  • WiFi
  • Free parking
  • Pool
General
Concierge
Activities
Pool
Spa
Dining
All inclusive
Restaurant
Room service
Services
Business center
Conference facilities
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

Dining

Murales Specialty Restaurant (at the Villa Premiere Hotel & Spa)
This comfortable Restaurant serves high cuisine Mexican Specialties. It is the ideal place to enjoy Puerto Vallarta's famous sunsets. Open only for dinner. Located in our branch hotel Villa Premiere Hotel and Spa. Previous reservation required with our Concierge.
Lobby Bar
If you wish to relax after a sunbathing session, do so in the cool and the welcoming breeze of the Lobby Bar that awaits you with its soothing Refreshing Shade and the Secrets of its Tropical Drinks. The ideal place to relax and relive the adventures and enjoyable experiences of being in this little piece of heaven called Buenaventura Hotel and Beach Club.
Beach Club Restaurant & Bar
With our tasty A la Carte menu as your host and the beautiful and soothing ocean as companion, you will have no choice but to allow yourself to be pampered by the friendly and caring service that reigns over this incredible place.
Miramar Restaurant Specialty Restaurant
Located behind our Fruits and Flowers Restaurant, with a wonderful view of Vallarta and the Ocean, you can enjoy a delicious menu prepared just for you by our Chef. You can't miss this unique opportunity to be treated like royalty. Previous reservation required with our Concierge.
Sunset Restaurant Specialty Restaurant
At night, our Beach Club puts on its dress clothes and becomes into the Sunset Restaurant where Puerto Vallarta sunset is a faithful witness of the delicacies prepared in this Mediterranean specialty restaurant. Ingredients chosen under the most stringent requirements, the chefs wisdom and experience in combining flavors, and the singular hospitality of its hosts" the three elements sure to please even the most demanding palate that is Sunset Restaurant. Previous reservation with concierge required.
Rodisso Steakhouse
Our new Brazilian specialty cuisine restaurant, taste the best fine cuts in town with an incredible ambience. Previous reservation required with our Concierge. Open daily from 7:00 PM to 10:00 PM
Frutas y Flores Restaurant
A delightful environment filled with color and delicious culinary aromas that will embrace you as you enjoy this wonderful yet homey and cozy restaurant, where you will be able to savor Vallarta's finest breakfast Buffet, as well as the widest variety of Theme Dinners, three of them with Live Music.
La Cabana / The Chalet Snack Bar
For your absolute comfort, we have a nice and cool bar right next to the swimming pool.
Oriental Night
What could be better than a complete Asian dining experience? Thats our specialty every Wednesday night at Sunset Restaurant.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (106)

Ratings and reviews for Buenaventura Grand Hotel and Spa Puerto Vallarta - All Inclusive

Overall score

3.6 / 5
5.01.0
106 out of 106
Amenities:
3.6
Room cleanliness:
3.9
Hotel staff:
4.2
Room comfort:
3.7
Location:
4.4
Value:
3.9

73% would recommend to a friend.

Sort by:
Review of Buenaventura Grand Hotel and Spa Puerto Vallarta - All Inclusive

Reviewer score

4
5.01.0
Travel Junky3000
Business
Vancouver, BC
Oct 19, 2014

Great location

The hotel is located very close to the Maleceon, about a 7-10 minute walk to the board walk. We stayed here as a group of single guys and it was easiest location to walk into town for the nightlife. However, the resort itself, I've had much better. It could definitely get a lot worse but I just expected a bit more. The pool was nice but could've been bigger. Our room's A/C wasn't functioning half the time, we ended up changing rooms on the 5th night because we couldn't stand waking up in a puddle of sweat. The staff is great, they are very accommodating and I have zero complaints about the service.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
2
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short drive from hotel

Teatro Limon is an amazing restaurant. If you need to take a break from the regular food at the resort and want to enjoy some 5 Star, 5 course meals, this is the place you want to be. Bruce, a North American born chef, is amazing and his passion for great food just pops out on your plate.

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Review of Buenaventura Grand Hotel and Spa Puerto Vallarta - All Inclusive

Reviewer score

3
5.01.0
shipbound
Business
Chico, California
Sep 10, 2014

Great stay for singles, couples and famlies

From the moment we checked in, we were as if we were part of their family. The food was excellent with a variety of dishes, from Mexican to Mediterrean and everything in between. Can't wait to go back..

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: In Hotel

Easy walk to downtown and shops

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Review of Buenaventura Grand Hotel and Spa Puerto Vallarta - All Inclusive

Reviewer score

3
5.01.0
shonas
Business
Hugo, MN
Aug 24, 2014

Great for the price

Just got back from our 7 day family stay at this hotel. When we first entered the hotel, the front lobby smelled moldey and like mildew but the rooms were fine. The rooms however did not look as great as the pictures shown. Updates would be great. Staffs were all very nice and friendly. The food was good, some days better than others. I recommend the chicken appetizer they serve at lunch. The sauce that comes with it is delicioius!!! Wi-fi a little slow but it works. Lock box provided. Hotel is located downtown by a very busy street which wasn't very appealling at first, but the location is actually great. It's only a five minute walk to the Malecon shopping strip. Very beautiful at night. Overall, a very pleasant experience.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

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Review of Buenaventura Grand Hotel and Spa Puerto Vallarta - All Inclusive

Reviewer score

3
5.01.0
Katy V
Business
Seattle
Aug 22, 2014

Not dam needs work

The staff was great. Other than that- nothing was good- neither the food, nor the entertainment, nor the rooms. My room was full of little ants and lizards. They tried to manage that, but... no success. The bathroom was terrible- no vent, no bathtub, and the toiletries were of very poor quality and quantity. It really needs work. The desserts on the buffet were always surrounded with bees and flies, and the restaurant was full of flying pigeons, they have a lot to do to improv it.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
4
Room comfort:
2
Location:
3
Value:
3
Trip purpose:

Business

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Review of Buenaventura Grand Hotel and Spa Puerto Vallarta - All Inclusive

Reviewer score

1
5.01.0
Egdh21411
Business
Sainte Genevieve, Missouri
Aug 16, 2014

DO NOT RECOMMEND

We had a horrible experience!!! We booked this trip for our honeymoon. This is more of a family resort than a couples resort. They re use plastic cups for your drinks and do not sterilize them. They rinse them with water and refill them. I received many cups with other womens lipstick on the rims which was quite stomach turning. The jucuzzi tub in our rooms didn't work right. The jets sprayed outside of the bathtub and they smelled really bad like it hasn't been cleaned in years. There are not five restaurants. One place is two different places at different times. There are not three bars. They only had two opened and we were told the other one is only open when it is busy. It seemed busy everyday we were there and it was not opened. There is also not a snack bar or anything open during the night so therefore you are forced to buy room service. Their restaurant times did not always match up to the times that were posted in the rooms. This is not a sanitary place! Very dirty and food constantly was left out for birds, flies, and other varmints to touch before you got to it. We were sick three out of the five days we were there. We got diarrhea from the food and we came home sick. Worst honeymoon ever!

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
2
Room comfort:
1
Location:
1
Value:
1
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

City & Tequilia Tour was a great experience to see how they live. However, use lots of bug spray or the no see ums will eat up your legs!

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Review of Buenaventura Grand Hotel and Spa Puerto Vallarta - All Inclusive

Reviewer score

2
5.01.0
sci4life
Business
Seattle, WA
Aug 1, 2014

Anniversary get away

We were looking forward for this trip. We thought everything was as described. The beach was rocky and not clean and right at the waters edge making it very difficult to get in and out of the water. The room was very dirty for honeymoon suite. Bathroom, the sink had terrible drainage, the tub was dirty. Toilet did not even properly flush. My wife got bitten from bed bugs after sleeping the first night there. Air conditioner did not work properly either. Room service, they did not do a good job every day for cleaning. Always found a block of hair found inside the bathroom with all the dirt The food is normal, nothing fancy. The drink was not even good, either too sweet or just too plain. They listed 9 locations for dining, but when we asked them, they just bluntly told us, only two opens, the rest are closed. I think they were way overprice on their advertise. The staff is friendly, but most of them don't speak English, so not helpful. We asked for apple juice, they brought us pineapple juice. We ordered some ice cream for desert, they took order, then brought out something totally different, and we asked them, they just told us they did not have it. Staff doesn't even have good knowledge about their own hotel, we asked them for the names of the sauce on display, they didn't even know what those are. The buffe i would rate it 2 stars, nothing special about the food, it was all regular cheap food. The hotel is located in the neighborhood area, therefore it is not a private beach, but sharing with many other hotels around. We want to go with a nice taxi, but unfortunately, only old and smell taxi were available. We asked the front staff to call a better taxi for us, they didn't do it either. Overall, We would never return to this hotel. I felt like they have cheated with their advertising. .

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
3
Room comfort:
1
Location:
1
Value:
2
Trip purpose:

Business

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Review of Buenaventura Grand Hotel and Spa Puerto Vallarta - All Inclusive

Reviewer score

4
5.01.0
beka123
Business
Palmyra, MO
May 21, 2014

Wonderful destination for party people

Upon arrival we were met by staff with smiles and drinks ready to go. The room was not like the picture and had a funny smell, however the rest of the hotel made up for the little time spent in room; room was cleaned every morning and mini fridge restocked with water. Hotel water front is wonderful! Quaint and relaxing. Location of hotel is perfect! No taxies are required to restaurants, boardwalk, clubs, or street tacos. Did require a taxi to do booze cruise because the marina is located 2 miles away. Staff are wonderful! It was just myself and a girl friend on this vacation (2 women), we did not feel unsafe once; staff and local police make you feel comfortable throughout town.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Nightlife tip: Short walk from hotel

More like a medium walk; about 7-8 blocks away is the boardwalk which includes mandella's and sr. frogs among others.

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Review of Buenaventura Grand Hotel and Spa Puerto Vallarta - All Inclusive

Reviewer score

4
5.01.0
Relaxed Josh
Business
Minneapolis, MN
May 1, 2014

A nice surprise

After reading the reviews for this place, we decided to take a chance on it. Needless to say we were pleasantly surprised! If you can deal with a room that is less than luxury (although clean), the resort more than makes up for it in it's location, staff & things to do. Located right on the beach, this resort was just what my wife and I were looking for. We definitely enjoyed the beach but also lounged around a couple of the pools with views of the ocean as well. The staff was very helpful in all facets (front desk, concierge, service) and really made our trip a vacation. Although the food was good here on the resort with a lot of variety, we ventured down to the nearby boardwalk downtown Puerto Vallarta a couple nights to grab some beers and food and people watch as it's only a few blocks walking distance from the resort. On the beach, there are a few activities you can do. When we were there, para-sailing, jet skiing and banana boat tube rides were all available (for a cost). The resort also provides kayaks free of charge I think but I didn't see anyone using them. The only drawback to the beach is there are a lot of vendors peddling their souvenirs (wood carvings, fake tattoos, throws, sunglasses, and jewelry). You'll also get hit up for fishing trips, snorkeling, etc. On our last night, we reserved a private terrace for a romantic dinner the hotel makes available to guests. It is above one of the restaurants on site and overlooks the beach and the ocean. They only do this one time a day so you'll need to make your plans early for it. There is a cost to this dinner but relatively cheap for what you get. If you are looking for an adventure, I can highly recommend the "Rhythms of the Night" excursion. It's an hour boat cruise out to a remote part of the bay with a romantic dinner on the beach and a large production show in the middle of the jungle. It was one of the highlights of our trip and would recommend it to anyone. Anyway, all in all I would recommend this resort if you are looking for a nice vacation on a budget. It has enough activities on site and with it's location you can always stretch your legs and walk down to the boardwalk for a change of scenery.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

Time-saving tip: Not Applicable

If you don't want to deal with the hard sell of the vendors selling fishing, snorkeling, dolphin watching trips, etc. Just tell them you're leaving that day or the next day. Once they know you won't be able to plan a trip with them, they move on quickly.

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Review of Buenaventura Grand Hotel and Spa Puerto Vallarta - All Inclusive

Reviewer score

4
5.01.0
Family Honeymoon
Business
Calgary, Canada
Apr 4, 2014

Great spot

We visited this hotel for a "family" honeymoon. There was an issue with room service, miscommunication. But I spoke to the manager and it all got resolved right away. Most staff was overly nice. The only down side is there is a gap of an hour in the am and pm where there are no snacks being served and no lunch/supper either. So it just took a little adjusting. Great location, good pool, amenities and staff.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: In Hotel

If you order room service DO NOT PAY THE WAITER, you will get charged at checkout too! Just tip him and pay at the end.

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Review of Buenaventura Grand Hotel and Spa Puerto Vallarta - All Inclusive

Reviewer score

3
5.01.0
vacation wirh older teens
Business
Puerta Vallarta
Mar 30, 2014

Family Vacation

Very basic all inclusive with no entertainment. The food was very good. We booked the Oceanview "Select" room and did not receive any special perks for paying the $300.00 extra. We talked with the manager the first day but their was nothing he could do about it.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

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