Dreams Puerto Aventuras Resort & Spa - All Inclusive

We travelled with our two kids (girls 9 and 5) and had a terrific time overall. The resort is great but on the small side, which we actually ended up enjoying because we felt like our kids were never too far from us. It also meant that it wasn't that far back to our room if we forgot something. The beach is small but protected from the sometimes strong surf by a reef. There is great snorkeling by the reef but you have to be careful as there are sea urchins. This won't effect you if you're just swimming close to the beach or using the water trampoline, only if you explore the reef. We preferred to snorkel in the "natural pool" which is a great tidal pool that has lots of fish to look at. We even say an eel and a seahorse in there. A highlight of the trip. The sailing trip is free and you go with one of the staff two at a time. You need to book in advance but it's great fun. The bungee trampoline was another hit with our girls. It's included but is only offered between 11am-noon. You must sign up right before to get a spot reserved. The entertainment was quite good, especially the Fire and Water show. One afternoon we were treated to some local break dancers and beatboxers who put on a great show. It was one of the best shows during our trip. The kids club was great and the staff there are all amazing. They really were. Our girls had a great time there but we did hear from other parents that it wasn't quite as successful with the boys as it was with the girls. We can't speak to that as we just have girls and they loved it. I was worried about a hard sell for the Dream Vacation Club. We were left alone but we did see some of the people getting a bit pushy for guests to attend the presentation. Just say no if you're not interested. The rest of the staff were all really great especially Carlos and Joel in the Seaside Grill. We only had one waiter who was not wonderful and that was in El Patio. The food was good but not great. We didn't care for the buffet much. It is small and the selection seemed sort of unfocused. It was hard to put together a meal that made sense from what they had. We tended towards the Seaside Grill and the Italian restaurant which were both good. The seafood place was very good too but since we have kids we were limited as to when we could go there. We didn't try the sushi place but were curious. Perhaps someone else will post what they thought of it. On the negative side we didn't like how far it was from the airport. That was made worse by how long it took us to get through Mexican customs and immigration the day we arrived. Certainly not the hotels fault but part of the reason it took to long to get there after landing. Overall we felt it was excellent value and a great vacation experience and would consider going back. We will probably try another Dreams property next time though.

Hotel and staff were great! Room was clean and fresh. Buffet food not so great, but ok. Portofino food excellent. Staff all around friendly and great. Entertainment team fantastic and hard working, especially Kayla. These guys really try and succeed at making your vacation special. Resort located on beautiful beach and marina.

This was our first all inclusive experience. The hotel was very nice, the food was good (not great), and the service was above average. We enjoyed ourselves very much, but when we return to the Cancun area next we will most likely look to stay at another location.

You can't beat the all inclusive resort. This hotel has a great beach and 2 pools. Ones pool is adult only. Most of the restaurants were amazing. The location of this hotel is the best. Its located in a gated community with good shops and restaurants all by the lagoon with the dolphin discovery so you can see the dolphins while you shop. You can even get a ride (for a price) on a private yacht to go fishing.

This spot was awesome! It is the second Dreams resort we have stayed at and we will continue to return. Staff was super friendly, room was immaculate and beds are so comfy! Lots of bars and restraunts to choose from!

The staff was very friendly, and the pool and beach were great. Puerto Aventuras is a gated community which offers a sense of security, and includes a dolphin/manatee/sea lion adventure which was fun to watch, even better to participate. Now the bad stuff: the food was mediocre, and the explorer club was not equipped to handle 3 year old children as claimed. I had a very bad experience with the dive shop (we missed the reef/ wasted a dive over sand) so go elsewhere to dive!!

Not much of a beach, restaurants not exceptional, some good selections at buffet but not predictable, facility issues with room quickly fixed, good quality staff, no decent bar for after-dinner relaxation. Dreams at Tulum is higher quality.

Rooms are always kept clean. Staff was very very nice and willing to help. Food and drinks were good. Only downfall, it was a little over an hour to the hotel from the Cancun airport.

An all around wonderful resort in a beautiful setting with fun activities, fabulous food and very helpful friendly staff. Our only complaint is the ever present loud music with the bass adjusted WAY TOO HIGH!. One had to be creative to escape the ever present bass beat.

The hotel was exellent, I lked very much, swiming pool and beach not far away from the rooms, and the staff exellent