Quinta Real Puebla

The hotel is beautiful. I would recommend this hotel to anyone. Great hote, Great price.

The Camino Real-Puebla Centro Historico is located in a former convent very close to the Cathedral, and the public areas are lovely. However, the two rooms I have used both showed some wear and tear, as well as some quirks which might be viewed as endearing or annoying, depending on your outlook. The beds were comfortable, the shower functioned well, but the A/C made quite a racket. Sometimes, in a strange city, it's nice to have a place--lobby bar or pool, for example--where other travelers might gather, a place condusive to conversation. This hotel does not have any such place, unfortunately.

This was a wonderful experience in the middle of a historic city to stay in an historic hotel. The staff was very helpful and pleasant. The dining facilities in the courtyard of the old convent beautiful. The rooms with the old decor very nice--along with the updates to make it more usable. The location was close to all we wanted to do. The only thing an upscale hotel as this could have done diffderntly was to provide free coffee form their room coffee makers.

I have visited Mexico many times and the total experience in Puebla was memorable. To have converted a convent that was over 400 years old into a first class hotel had to take some imagination. Obviously, soundproofing was not necessary when it was a convent, so crying babies can be easily heard depending on your room location; however, that complaint could not ruin the experience. I loved this place!! The hidden courtyards were a delight to discover all containing beautiful flowers and greenery... each one a perfect place for contemplation and meditation. The staff was wonderful, everyone willing to be of assistance not because they were working me for a tip but obviously because they were proud of their country and took pride in their work. The "ciudad antiqua" was walkable and everyone should visit one of the Talavera Fabricas to observe the making of this exquisite pottery. This whole city was one of many smiling faces, warm friendly people. One experience that was easy to miss was the Luchadora Muueum... this was one of a kind and a truly unique experience. The Sunday buffet at the hotel was a gourmet delight. The only thing that could improve the hotel would be to make the roof top more user friendly... the views of the city from up there were incredible. The roof was a great spot for taking pictures and counting church domes and towers. This is an an experience which should not be missed!

My mother and I stayed here for 5 nights, the hotel staff was very friendly, a little late with the laundry but other then that excellent. They do not have a pool or spa, but plenty to eat and drink. The rooms were clean - the only thing is that they book wedding parties on the weekends and the noise its pretty bad and the party doesn't end until 3 or 4 a.m. this is the only draw back and we had to experience that. I did ask for ear plugs and they were out -

Sometimes we would walk in or out, and there would be Mariachi players. The last day, they played during breakfast. They scrubbed the room and bathroom every day at great length, as if they were your weekly maids. Probably, continental breakfast is included, but we were family and friends, who gathered every morning for the breakfast buffet, to sit and chat and catch up, and eat and eat.

Very nice

a great place to stay and enjoy a first or second honeymoon, or any stay. private, in great comfort and in the center of a great city once one is out of the magnificent patio and enchanting halls and rooms

The hotel is very well located right in the city center but not in those crowded streets. All hotel staff were nice, such an attention that cannot pass unnoticed. The hotel is worth seeing, it's a historic building; the decor is nice (old like). The rooms were very good size, my only complain would be the beds, they were a bit hard and old. Overall a good place to stay, I'd go back no question about it.

the front desk does not exist. Bar tenders, when asked where to check in, did not even respond. Unfriendly and disinterested staff. Filthy everywhere. dust months old. Elevator got stuck. It is called a 5 star, but does not even deserve 1. One towel for two people. No solid soap, just one small vial for two people. Broken and cracked ceramic tile in bath. Lighting in bath almost non-existing. Coffee in room was offered for $2.- a cup, but could be made. Water bottle offered for $ 2.-. No pool, no exercise room. Dining and bar too expensive compared with adjoining restaurants and hotels. My wife and I had room # 305, very small. SWe will never stay there any more, compared with other Camino Reals we have liked thru-out.