Iberostar Tucan and Quetzal All Inclusive - Playa del Carmen ★★★

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$405
avg/night
Rate and special offer based on
Check-in: Feb 17, 2016 Check-out: Feb 20, 2016
4 /5
Overall score
84%
Would recommend
Amenities:
4
Cleanliness:
4.3
Hotel staff:
4.3
Comfort:
4
Location:
4.5
Value:
4.2
1 2 3 4 5

Select your room

Room types

Show Prices Junior Suite - Oceanfront
  • Size: 377 sqft
  • Occupancy: 4
Show Prices Standard Room
  • Size: 452 sqft
  • Occupancy: 4
Show Prices Junior Suite Garden or Jungle View
  • Size: 409 sqft
  • Occupancy: 4

Overview

The Iberostar Tucan and Quetzal All Inclusive Playa del Carmen, in Mexico, consists of multiple properties inspired by Spanish architecture. Statues of Greek gods and ancient Mayan deities adorn the grand lobby. Such decorative features beautifully fuse European elegance with Mexican culture. Pastel paint and floral-themed bedding bring the tropical ambiance into your room. The crowning jewel of this resort is a lagoon-shaped pool surrounded by tiki huts, palm trees and waterfalls. While walking through the property's lush gardens, you may encounter Macaws and other resident birds.

Highlights

Key facts

The Iberostar Tucan and Quetzal has a private beach along Playa del Carmen; one of the premier resort destinations on the Yucatan Peninsula. A dip in the warm waters of the Gulf of Mexico may be followed with some rejuvenation at Spa Sensation. A fitness club is open to guests who'd like to exercise indoors, but there are plenty of outdoor recreational opportunities available, like beach volleyball. You could even receive training at the resort's PADI Certified Scuba Center.

Serving a fusion of Asian and Mexican cuisine, Bonsai Restaurant will delight your taste buds. Fresh seafood and appetizers are available at the Tropical Restaurant. La Marimba Steakhouse Restaurant and La Gondola Restaurant also invite you for a feast. From The Plaza Theater Bar to the La Cascada Aqua Bar, your thirst will be quenched with cocktails.

Dining

Buffet Restaurant
Hours of Operation:Breakfast: 07:00 - 10:00 Lunch: 13:00 - 15:00-Dinner: 18:30 - 22:00
Buffet Restaurant
Hours of Operation:Lunch: 13:00 - 15:00, Dinner: 18:30 - 22:00
Steak House - A la Carte Restaurant
Hours of Operation:Dinner: 18:30 - 22:30, Dress Code: Long trousers for men shirts with sleeves and no sandals allowed.Reservation required.
Italian - A la Carte Restaurant
Hours of Operation:Dinner: 18:30 - 22:30. Dress Code: Long trousers for men shirts with sleeves and no sandals allowed.Reservation required.
Japanese - A la Carte Restaurant
Hours of Operation:Dinner: 18:30 - 22:30.Dress Code: Long trousers for men shirts with sleeves and no sandals allowed.Reservation required.
Mexican - A la Carte Restaurant
Hours of Operation:Dinner: 18:30 - 22:30.Dress Code: Long trousers for men shirts with sleeves and no sandals allowed.Reservation required.
Tropical - A la Carte Restaurant
Hours of Operation:Dinner: 18:30 - 22:30.Dress Code: Long trousers for men shirts with sleeves and no sandals allowed.Reservation required.

Amenities

Featured

  • All inclusive
  • WiFi
  • Free parking
  • Pool

Activities

  • Pool
  • Fitness Center
  • Spa

Dining

  • All inclusive
  • Restaurant
  • Room service

Services

  • Business center
  • Conference facilities

Internet

  • WiFi

Parking

  • Free parking

Accessibility

  • Accessible Rooms/Facilities

Reviews

4 /5 Overall score

84% Would recommend

  • Amenities: 4/5
  • Cleanliness: 4.3/5
  • Hotel staff: 4.3/5
  • Comfort: 4/5
  • Location: 4.5/5
  • Value: 4.2/5

Best vacation ever...

Would recommend Sun, Dec 13, 2015
We stayed five days, enjoyed the food, pools, ocean, service and the amenities.We came in a group of fourteen , all had a wonderful time....only one hickcup.....made reservations for transportation to the airport the night before leaving at service desk in building 6443 they did not show up...had to have lobby desk request another ride for us.....Over all this was a five star vacation.....

| N/A Friends

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Great resort

Would recommend Wed, Oct 7, 2015
Recently stayed at the Iberostar Tucan for a wedding. The resort is lovely. The room was clean. The location on the beach was incredible. The food was not great, but not bad, just kind of plain. I also would have liked to have seen a 24-hour food options because we missed meals a few times during the in between hours (usually only had to wait 30 minutes until something else opened up though). They did a nice job with the wedding. The resort has lots of cool animals running around. All in all a great visit!

| Chicago Friends

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

honey moon

Would not recommend Tue, Oct 6, 2015
Only one buffet was up and running ,that was disappointing. The snorkeling combo trip with snacks, not with the money. Staff were nice and helpful. Don't think we will stay here again though.

| N/A Couples

3 /5

Overall score
  • Amenities: 2 /5
  • Cleanliness: 4 /5
  • Hotel staff: 3 /5
  • Comfort: 4 /5
  • Location: 3 /5
  • Value: 4 /5

Great Resort

Would recommend Thu, Oct 1, 2015
This resort was very nice. First trip to Cancun and we were not disappointed. Staff was very friendly and helpful. Great location. Beautiful pool and beach area. Lots of activities everyday. Best part was the wild animals roaming freely. Would go back again.

| Southfield Couples

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Wonderful Getaway

Would recommend Thu, Sep 10, 2015
We stayed for a 4-day Labor Day weekend here at the Iberostar Tucan. The check-in process was very speedy, and the hotel front desk staff was very friendly. Likewise, we found the concierge staff who reserved the specialty restaurants for us, to be very polite and attentive. We tried the Japanese restaurant the first night, and it was a lot of fun. We sat with three other families at a huge Hibachi table, and tried just about all of the offerings. The chef was having to cook for two hibachi tables at once he certainly could have used a extra chef. But all-in all, it was a very entertaining dinner. The weather was very hot and humid for three of our four days. But on one day, the weather cooled slightly and provided a dryer, more pleasant afternoon and evening. The most unique and interesting aspect of this hotel is the huge jungle in the middle of the courtyard, that stretches almost all the way to the beach. We were greeted by Peacocks, Tucan Parrots, Lemurs, and some sort of half-bunny, half-rat looking animal called Teziques. These little animals were very friendly, and although the signs indicate not to feed them, we fed all of the animals. In return, we had a parade of animals following us through the jungle in the middle of the hotel. The loudest creatures were the monkeys that swing up high in the trees throughout the hotel grounds. While they are very small in size, they emit a loud sound that literally wakes you up in the morning. I woke up one morning, sat on our balcony, and talked back to them with the same loud, screeching voice. The response I got was amazing I had five monkeys crawl to lower branches, to see what kinds of monkey I was. I loved it. My Wife and I loved the hotel pool it is incredibly huge, and deep enough to actually swim. There is also a separate pool with a swim-up bar and a waterfall. This was really relaxing for those times when you want to be more private and enjoy a drink together. The beach behind the hotel has some seaweed along the shore, but the water was amazingly clear and beautiful. We saw quite a large number of fish in the water, while swimming. The hotel is split into two sides the Tucan side, and the Quetzal side. While they both look the same, we were on the Tucan side and really enjoyed it. If I had to add a few criticisms, it would be the following: add Jacuzzi bathtubs to the rooms, make the large pool cooler (it was too warm), upgrade the food slightly, by offering lobster at least one night a week, upgrade the beach towels to thicker towels, add more varieties of draft beer (they serve Dos Equis Light and Dark I would like to see Corona Light on draft), get rid of the noisy jet skis up and down the beach, and ensure all staff members greet guests in a friendly manner consistently. My Wife encountered the guy serving ice cream on the beach, and one cook in the breakfast line, to be less than friendly. Other than these two exceptions, everyone at the hotel was very helpful and friendly. I found that tipping the bartenders at the beach and pool resulted in very positive service, and upgraded drinks. It's amazing what a small tip will do, in providing excellent service and attention. I recommend taking about $20-$30 per day, for tipping the restaurant and bar staff. It makes a World of difference. Among the many other positives we really enjoyed the all-day freshly grilled burgers at the beach, the ice cream service at the beach, the endless mixed drinks, the sparkling clean rooms and friendly maid service, the variety of fresh fruit, seafood and vegetables at every meal, the wonderfully maintained beach, the water and river features all throughout the hotel, and the huge array of breakfast options at the buffet. While the food was not as superior as our previous stay at the Riu Palace, the animal life and other unique aspects of this Iberostar Hotel, make it an excellent value and choice for both couples and families.

| N/A Couples

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 5 /5

Our trip to Mexico

Would recommend Mon, Sep 7, 2015
Great hotel - two hotels together. We stayed in Tucan, they had comfy beds (pleasant surprise). Nice location, great beach, my favorite. Food was good as well, decent selection. Nicely kept surroundings, jungle like setting, with colorful buildings. We had really good time.

| N/A Couples

5 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Good for the price

Would recommend Mon, Aug 24, 2015
We had a good stay but it was nothing special. We went there for a wedding and it was nice. Beach was nice although a little dirty.

| New York Couples

3 /5

Overall score
  • Amenities: 2 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 3 /5
  • Location: 2 /5
  • Value: 3 /5

Long overdue vacation

Would recommend Thu, Aug 20, 2015
This whole hotel experience was exceptional. The staff was always attentive to our needs. Food was plentiful and very good. The amenities plentiful and accessible My favorite part was walking through the jungle viewing the animals in their habitat while walking to the pool and beach area. One complaint is the lack of wifi accessibility. This was trying for me as I have children and grandchildren here at home and felt cut off from them. This should be addressed by the hotel ASAP.

| N/A Couples

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 5 /5

Family Vacation

Would recommend Wed, Aug 19, 2015
This hotel far exceeded our expectations. The grounds were beautiful, and the staff was overly helpful!! There are several restaurants to choose from including the buffet which is open until the wee hours of the morning. It was family friendly, but it still provided plenty of adult entertainment and excitement. All in all in would recommend this hotel in the future, and would even stay there again myself!! The only negative I could find would be that the beds and pillows are a little hard. I would just bring my own pillow form home next time to solve some of that, but other than that we loved the Iberostar!

| Texarkana Family

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 5 /5

Family trip

Would not recommend Mon, Aug 17, 2015
Very family oriented resort. Not a party/dance place. Everything closes at 12am, except a very small sports bar. All the party is off the resort. There are plenty of activities for all children and a kids club where you can ditch your kid for a while to have a drink with the hubby. Located conveniently, easy to get a cab to town and back.( ~9$). We rented a car for a day and drove to see the pyramids and some cenotes !! GO SEE THE CENOTES!!!! One bad thing: we had ants in our room and got bit up. We didn't discover this till almost our last day so we didn't bother doing anything about it. But I think the staff would have been helpful.

| mayfield Village Family

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 3 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 4 /5

Top hotels

Hotel Policies

  • Check-in: 3:00 PM
  • Check-out: 12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

$405
avg/night
Choose dates
Rate and special offer based on Check-in: Feb 17, 2016 Check-out: Feb 20, 2016