$237 Avg/night
Rate and special offer based on Check-in: Jul 11, 2015 Check-out: Jul 12, 2015

Grand Riviera Princess All Suites Resort and Spa All Inclusive

4 stars
View map of Punta Bete Km 296, Carretera Chetumal Puerto Juarez, Playa del Carmen, 77710

Hotel Overview

Reviewer score
3.9
out of 5
139 reviews
Awesome. Great staff.

Best experience. Staff are nice, I was surprised how how gorgeous the hotel was. I would recommend... See full review

  • marlon r.
  • Jun 29, 2015
very good trip

my experience was amazing the hotel is so huge and confortable,in my opinion it is the best hotel... See full review

  • analy
  • Jun 20, 2015
The Mayan Riviera offers gorgeous surroundings and an incredible variety of landscapes to explore the ancient history of the area, and the Grand Riviera Princess All-Suites Resort lets guests take full advantage of that. Hundreds of palm trees line the resort to enhance the natural setting, but the beach is the main attraction, keeping honeymooners and other guests coming back. Enjoy one of the 12 pools scattered around the property, or take a free scuba lesson to prepare for later excursions in the crystal-clear ocean. The all-Inclusive tag of the Grand Riviera Princess means that meals, drinks and selected activities are included when you book a stay.
Location
The Grand Riviera Princess is located just minutes from the beach and all the shops, restaurants and amenities of the resort. There's a trolley service for those who want to rest tired legs after walking in the Mexican heat.
Highlights
  • All-inclusive room packages
  • 12 pools
  • Fitness center
  • Teen club
  • Water sports
  • 6 tennis courts
  • Scuba lessons
  • Banquet and meeting facilities
  • 24-hour room service
Policies
Overall, the resort is quite large. Search a map online before booking your stay, and decide what you want to be near so that you can choose a room accordingly.

Staying in the center of the resort will be a short walk to restaurants and the beach. If you select a swim-out room, make sure to book one in front of the pools where the sunshine warms the water.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Top hotels

Grand Riviera Princess All Suites Resort and Spa All Inclusive Rooms

Grand Yucatn Deluxe Junior Suite
Grand Yucatn Deluxe Junior Suite offers one king bed or two double beds, sofa bed, full bathroom with Jacuzzi, hair Dryer and Vanity Mirror, Telefhone in room and bathroom, Iron and board, safety deposit box, air conditioning and ceiling fan, coffee market, satelite 32' plasma TV,In room Premium bar, Mini Bar with water, soft drink, beer, stocked daily. DVD Library available in Platinum lounge, Pillow Menu in Platinum Lounge, 24hrs. room service, Private pool with butler service, International Newspaper located in Platinum Lounge, Nightly turn down service, Use of bathrobes during entire stay, Free internet unlimited at Platinum Lounge as well as free wireless internet in rooms, Private Check in with cold towel on arrival and welcome drink, 1 special dinner, 1 water circuit at the Spa (per adult, per week), special amenities in room.
Grand Yucatn Deluxe Junior Suite - Pool View
Grand Yucatn Deluxe Junior Suite - Pool View offers the same accomodations as in the Grand Yucatn Deluxe Junior Suite, with a direct acces to the pool from the balcony
Deluxe Junior Suite - Pool View
Deluxe Junior Suite - Pool View offers the same accomodations as in the Deluxe Junior Suite, with a direct acces to the pool from the balcony
Platinum Suite
Plaitnum Suite offers one king bed or two double beds, sofa bed, full bathroom with Jacuzzi, hair Dryer and Vanity Mirror, Telefhone in room and bathroom, Iron and board, safety deposit box, air conditioning and ceiling fan, coffee market, satelite 32' plasma TV,In room Premium bar, Mini Bar with water, soft drink, beer, stocked daily. DVD Library available in Platinum lounge, Pillow Menu in Platinum Lounge, 24hrs. room service, Private pool with butler service, International Newspaper located in Platinum Lounge, Nightly turn down service, Use of bathrobes during entire stay, Free internet unlimited at Platinum Lounge as well as free wireless internet in rooms, Private Check in with cold towel on arrival and welcome drink, 1 special dinner, 1 water circuit at the Spa (per adult, per week), special amenities in room.
Junior Suite
Junior Suite offers one king bed or two double beds air conditioning, balcony / terrace, bathroom amenities, cable / satellite TV, ceiling fan, color TV, hairdryer, iron / ironing board, laundry service, mini bar, room service, safe in room, telephone and tea and coffee making facilities.
Junior Suite Deluxe
Junior Suite Deluxe offers one king bed, two double beds, sofa bed, full bathroom with Jacuzzi, hair Dryer and Vanity Mirror, Iron and board, safety deposit box, air conditioning and ceiling fan, coffee market, satelite 26' plasma TV, Mini Bar with water, soft drink, beer, stocked daily. Balcony or terrace.
Laguna Villa Suite
Laguna Villa Suite offers one king bed, two double beds, sofa bed, full bathroom with Jacuzzi, hair Dryer and Vanity Mirror, Telefhone in room and bathroom, Iron and board, safety deposit box, air conditioning and ceiling fan, coffee market, satelite 26' plasma TV,In room Premium bar, Mini Bar with water, soft drink, beer, stocked daily. DVD Library available in Platinum lounge, Pillow Menu in Platinum Lounge, 24hrs. room service, Private pool with butler service, International Newspaper located in Platinum Lounge, Nightly turn down service, Use of bathrobes during entire stay, Free internet unlimited at Platinum Lounge as well as free wireless internet in rooms, Private Check in with cold towel on arrival and welcome drink, 1 special dinner, 1 water circuit at the Spa (per adult, per week), special amenities in room.

Amenities

  • All inclusive
  • WiFi
  • Outdoor pool
General
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Spa
Night club
Game room
Tennis
Dining
All inclusive
Bar/Lounge
Restaurant
24 hour room service
Services
Business center
Laundry service
Childcare Service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Currency exchange
Internet
WiFi
Accessibility
Handicapped rooms/facilities

Dining

Riviera
International Main Buffet.
Sunset
International Main Buffet.
Mamma Mia
Italian.
La Vaqueria
Grill.
Las Olas
Seafood.
La Hacienda
Mexican.
Miso
Asian.
Le Fleur
International Gourmet.
La Fondue
Swiss.
Chill Out Beach Club & Restaurant
Restaurant.

Hotel Policies

Check-in:
3:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Grand Riviera Princess All Suites Resort and Spa All Inclusive

Overall score

3.9 / 5
5.01.0
139 out of 139
Amenities:
4
Cleanliness:
4.2
Hotel staff:
4.1
Comfort:
4.1
Location:
4
Value:
4

77% would recommend to a friend.

Sort by:
Review of Grand Riviera Princess All Suites Resort and Spa All Inclusive

Reviewer score

4
5.01.0
igor g.
Business
N/A
Jun 30, 2015

awesome trip

Awesome hotel . food is average. beach is good but too many stones.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Review of Grand Riviera Princess All Suites Resort and Spa All Inclusive

Reviewer score

5
5.01.0
marlon r.
Business
Lodi
Jun 29, 2015

Awesome. Great staff.

Best experience. Staff are nice, I was surprised how how gorgeous the hotel was. I would recommend to a friend .

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Review of Grand Riviera Princess All Suites Resort and Spa All Inclusive

Reviewer score

4
5.01.0
Nelli
Business
Beach Park
Jun 28, 2015

Awesome Resort

Very fancy resort!! Nice rooms nice pools. Restaurants with reservations the food was amazing!!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
3
Location:
3
Value:
4
Trip purpose:

Business

Review of Grand Riviera Princess All Suites Resort and Spa All Inclusive

Reviewer score

5
5.01.0
analy
Business
N/A
Jun 20, 2015

very good trip

my experience was amazing the hotel is so huge and confortable,in my opinion it is the best hotel in this area,the beach is beautiful,room,restaurant,night club,everything in general.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Grand Riviera Princess All Suites Resort and Spa All Inclusive

Reviewer score

3
5.01.0
Rue M.
Business
N/A
Jun 18, 2015

not a bad experience

The property is really nice. The beds and pillows are extremely firm and caused me neck and back pains. they talk about pillow choices but that is only at the platinum level... Our friend had many mosquitos in their room and they did not get them sprayed until the day we left. Be careful as room service is not inclusive in the packages. We have learned that we prefer the smaller resorts to the huge properties such as these.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
2
Location:
3
Value:
3
Trip purpose:

Business

Review of Grand Riviera Princess All Suites Resort and Spa All Inclusive

Reviewer score

5
5.01.0
Denys R.
Business
McAllen
Jun 17, 2015

awesome

excellent I really like the hotel, the food, the pool

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
4
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Grand Riviera Princess All Suites Resort and Spa All Inclusive

Reviewer score

5
5.01.0
morgan w.
Business
louisville
May 25, 2015

Second time and was overly pleased

My boyfriend and I traveled to Playa Del Carmen and stayed at the Princess hotels for our anniversary. It was exceptional. The staff is amazing, so hard working and sweet. The hotel is beautiful and our room was located right next to two of the pools and the beach. The beach was perfect. The food was good but I will say the American style food was plain. The drinks were all made well and everyone was polite and fun. This was my second time at the resort. The first time I was with another person who was injured, the doctor on staff came right up and she was rushed to the er. The staffs end of things was taken care of. They want to make sure your stay is relaxing and lazy. They do everything for you, they even corrected us when we got our own drinks. We just walked in and grabbed cups, the brunt of the staff works on mainly tips, but they don't ask or seem pushy about it. We tipped everyone because they were all great. Overall an extremely beautiful, relaxing trip. We did not have to worry about much at all.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Review of Grand Riviera Princess All Suites Resort and Spa All Inclusive

Reviewer score

4
5.01.0
Elena B.
Business
N/A
May 22, 2015

Good Honeymoon!

The first thing I would like to say is that all of the staff at this hotel is exceptionally friendly and works extremely hard to make everyone happy. You really do feel taken care of and you are constantly seeing the workers around the hotel working on the maintenance. The grounds are beautiful and the rooms are also very clean and comfortable. The food is ok, not the greatest, but for an all-inclusive resort you can't expect much. The drinks were all watered down and not that great. We stayed in Platinum rooms which were very nice and close to the beach. The downside to that was it was a 15 minute walk to the front lobby and all of the main buffet places. They did have a shuttle that did not run very often. We didn't mind the walk until our 6th day at the resort ha ha. They do have specialty restraunts that are included with a reservation only. They have pretty good food, better than the buffet, however the whole reservation system is a little silly. You can't call them directly to make the reservations. The only way to do it is to see a concierge person. And last the beach and the pools. The pools were very nice. Yes, like some other people said the chairs do get filled up quickly but we were up arount 8:30am-9 and there were still chairs available. The beach was one of the main reasons I chose Playa Del Carmen vs. Cancun and I was disapointed. Cancun water is like a swimming pool probably because its facing the open water. Playa's ocean was nice but was not that crystal clear blue water I was hoping for. Overal we had a great trip for the value of what we paid. Yes there were a few things that were not perfect, however the staff's efforts and the beauty of the resort made it a great trip.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
3
Value:
4
Trip purpose:

Business

Review of Grand Riviera Princess All Suites Resort and Spa All Inclusive

Reviewer score

5
5.01.0
David C.
Business
N/A
May 18, 2015

Excellent trip, wonderful hotel

Great hotel, friendly staff, great food (for value, taste and presentation), plenty of good entertainment, as much to drink as you wish. Comfortable rooms, well maintained by friendly and efficient staff. Whole complex I.e. Buildings and gardens are beautifully maintained. Highly recommended

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Grand Riviera Princess All Suites Resort and Spa All Inclusive

Reviewer score

5
5.01.0
ANTONIO S.
Business
N/A
May 7, 2015

Great couple's trip

we loved the hotel. We stayed on the adults only side but we liked the family side better. Very very very nice!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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