$146 Avg/night
Rate and special offer based on Check-in: Aug 26, 2015 Check-out: Aug 29, 2015

Viva Wyndham Maya Resort - All Inclusive - Playa del Carmen

3 stars
View map of Paseo Xaman, Lote Hotelero 5, Playa Del Carmen, 77710

Hotel Overview

Reviewer score
3.7
out of 5
343 reviews
Family Vacation

is the third time in this hotel is good service good food and closed for all the activities and... See full review

  • daniel j.
  • Jul 22, 2015
Excelent Stay!

Had a great time with the family. Great rooms, great hotel, the food was excellent. The all day... See full review

  • Jorge F.
  • Jun 23, 2015
The all-inclusive Viva Wyndham Maya is located just two miles from Playa del Carmen and a short drive to archaeological Mayan ruins. The resort boasts 604 rooms, four restaurants, a covered theater, freshwater pool with ocean view, Jacuzzi, tobacco shop, swim-up bar, Renova Spa and Wyndam Kids Club. The newly added Viva Circus program at Viva Wyndham Maya combines acrobatic stunts, interactive trapeze lessons, juggling and high-powered entertainment.
Dining

Four restaurants allow guests to choose a variety of cuisines for breakfast, lunch and dinner. Three bars, including a swim-up pool bar, are available at no additional cost. If you're traveling to the Riviera for love, the hotel offers wedding packages that include a civil judge, wedding coordinator and more. Check with the Viva Wyndham Maya's concierge for details and applicable fees before booking.   

Rooms

All Viva Wyndham Maya suites face either the ocean or the garden and are decorated in modest, contemporary decor. They feature marble flooring and queen beds, satellite TV and balconies. Family rooms allow parents some privacy while kids enjoy provided Wii and Xbox games. Superior suites feature Caribbean-inspired decor, new modern artwork, colorful accents and flat-screen TVs. In the superior plus suite, a private Jacuzzi and glassed-in, marble shower create a luxurious, relaxing atmosphere.

Property features

Guests at Viva Wyndham Maya enjoy live nightly entertainment, theme parties, dancing, tennis, windsurfing and kayaking. For the adventurous guest, the all-inclusive package includes passes to the climbing wall, super jump trampoline and circus trapeze with instructor. For a serene experience with nature, grab the complementary snorkeling gear and experience the long stretch of the Mayan Reef coral. Relax in the Renova Spa with a massage or hydrating facial (fees apply).

Highlights
  • Family-friendly with kids club and Viva Circus entertainment
  • Near Playa del Carmen shopping, nightlife and entertainment
  • On-site Renova Spa
Nearby attractions
  • Playa del Carmen (2 mi/3.5 km)
  • Xcaret ecological/archeological theme park (6 mi/10.3 km)
  • Cancun (45 mi/73 km)
Business
  • Meeting room - capacity 200 people
  • Business center and concierge (fees may apply)
Transportation
  • Cancun International Airport (45 miles)

Top hotels

Viva Wyndham Maya Resort - All Inclusive - Playa del Carmen Rooms

All Together Room
These are two guaranteed adjoining rooms with connecting door, allowing parents to be closed to their children while still enjoying some privacy. Each room has two queen size bed (or one King bed) air conditioning, color satellite TV, telephone, bathroom with shower (bathtub upon request), terrace, hair dryer, ironing board and iron, and safety deposit box (surcharge). Power voltage: 110 V, 60HZ. There is a minimum occupancy of 2 adults and 2 kids in order to book these rooms, featuring a Caribbean inspired, contemporary decor. Cribs are available upon request.
Superior Garden View
All rooms have two queen size beds or one king size bed, air conditioning, color satellite TV, telephone, bathroom with shower (bathtub upon request), hair dryer, ironing board and iron, balcony and safety deposit box (surcharge). Power voltage: 110 V, 60HZ. Handicapped rooms with one queen size bed and adjoining rooms available. Cribs available upon request, featuring a Caribbean inspired, contemporary decor.
Superior Ocean View
All rooms have two queen size beds or one king size bed, air conditioning, color satellite TV, telephone, bathroom with shower (bathtub upon request), hair dryer, ironing board and iron, balcony and safety deposit box (surcharge). Power voltage: 110 V, 60HZ. Handicapped rooms with one queen size bed and adjoining rooms available. Cribs available upon request, featuring a Caribbean inspired, contemporary decor.
Deluxe Room
All rooms have two queen size beds or one king size bed with garden view, air conditioning, color satellite TV, telephone, bathroom with bathtub, terrace , hair dryer, ironing board and iron, and safety deposit box (surcharge). Power voltage: 110 V, 60HZ. Adjoining rooms with communicated door are available. Cribs available upon request, featuring a Caribbean inspired, contemporary decor.

Amenities

  • All inclusive
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Activities
Outdoor pool
Fitness Center
Spa
Night club
Tennis
Dining
All inclusive
Bar/Lounge
Restaurant
Services
Business center
In-Room Safe
Tour desk
Barber/Beauty shop
Conference facilities
Gift shop
Currency exchange
Parking
Free parking
Accessibility
Accessible Rooms/Facilities
Americans with Disabilities Act (ADA) compliant
Accessible facilities
Wheel chair access
Accessible parking
Public areas wheelchair accessible for disabled
Accessible parking
Ramp access to buildings

Dining

Bamboo
Oriental restaurant a la carte open for dinner, (reservations required, extra charge). Located at Viva Wyndham Azteca.
La Terraza
International buffet restaurant with theme dinner open for breakfast, lunch and dinner No reservation required).
Hacienda Don Diego
Mexican a la carte restaurant, open for dinner, reservation required.
Portofino
Mediterranean cuisine restaurant a la carte, open for dinner, reservations required.
Miramare
Pizza and pasta restaurant a la carte for dinner (reservations required).
Viva Cafe
A fusion a la carte restaurant with an international and modern cuisine, open for dinner, reservation required
Il Palco
Italian restaurant a la carte for dinner (reservations required, extra charge). Located at Viva Wyndham Azteca.
Xul ha
Mayan specialty restaurant a la carte for dinner (reservations required, extra charge). Located at Viva Wyndham Azteca.

Meeting facilities

Meeting Info
Meeting room: Capacity 200 persons, divisible in two sections for 100 persons each.

Hotel Policies

Check-in:
3:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Viva Wyndham Maya Resort - All Inclusive - Playa del Carmen

Overall score

3.6 / 5
5.01.0
46 out of 343
Amenities:
3.8
Cleanliness:
4.1
Hotel staff:
4.1
Comfort:
3.6
Location:
4.4
Value:
4.1

87% would recommend to a friend.

Sort by:
Review of Viva Wyndham Maya Resort - All Inclusive - Playa del Carmen

Reviewer score

5
5.01.0
Carlos M.
Business
N/A
Apr 15, 2015

Best trip ever

Loved how close everything was and the staff was very friendly

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Viva Wyndham Maya Resort - All Inclusive - Playa del Carmen

Reviewer score

4
5.01.0
Sara S.
Business
N/A
Jan 5, 2015

Fogreat activity department

Fun time had by all but food could use a upgrade. Very fun activities department. Food complaint is that it never changed at all the whole week and very little selection compared to most all inclusives I have been to in Mexico. Good drinks and excellent coffee. All staff were great.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

Review of Viva Wyndham Maya Resort - All Inclusive - Playa del Carmen

Reviewer score

3
5.01.0
TravelAshley
Business
Wisconsin
Dec 2, 2014

You get what you pay for

We stayed here for 5 days. Probably my least favorite hotel we have ever stayed at - but it was also the cheapest. Food, drink, grounds, and beach were great. The rooms down right sucked. I am not picky at all when it comes to beds, but the beds here were so uncomfortable with their airplane pillows it was impossible to sleep. However, we didn't come to Mexico to spend time in the room, so outside of that, it was a good trip and value.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
2
Hotel staff:
4
Comfort:
2
Location:
4
Value:
4
Trip purpose:

Business

Review of Viva Wyndham Maya Resort - All Inclusive - Playa del Carmen

Reviewer score

4
5.01.0
LSJS
Business
Kansas City, MO
Nov 15, 2014

FRIENDS GETAWAY

Hotel was very good for the money. Hardworking Staff. Massage at the Spa was great, the only little inconvenience was bathroom shower door was only half a door, so water spills out onto the floor. Hotel is steps away to gorgeous beach. Food was very good. Would go again in a heart beat.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
4
Comfort:
3
Location:
5
Value:
5
Trip purpose:

Business

Review of Viva Wyndham Maya Resort - All Inclusive - Playa del Carmen

Reviewer score

5
5.01.0
MMiz
Business
Boston, Massachusetts
May 24, 2014

Fantastic!

Viva wyndham was such an amazing time. The staff were nothing but friendly and they had energy to make every day different and fun! The beach was so beautiful and the pool was great! I had no complaints about the food or the room. The buffet offered plenty of different options every night and the rooms were clean! I am definitely planning on returning back to viva wyndham!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

Nightlife tip: Short drive from hotel

If they offer coco bongo tickets definitely go. They are somewhat expensive but it was absolutely worth the trip!

Review of Viva Wyndham Maya Resort - All Inclusive - Playa del Carmen

Reviewer score

4
5.01.0
Chicago PA
Business
Chicago, IL
May 11, 2014

Amazing Mexican getaway

I went to Mexico for the 6th time and loved viva wyndham! Everything is great at this resort, especially the entertainment staff. There are so many of them and they truly make your stay so much more enjoyable! There are a lot of young people vacationing at the resort. The only minor downfall is the food, which is not the great. Other than that we had an excellent vacation and I would love to go back!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Viva Wyndham Maya Resort - All Inclusive - Playa del Carmen

Reviewer score

4
5.01.0
Family Friends vacation
Business
Wisconsin
Jan 12, 2014

Winter vacation

We had a great time at the Wyndham Maya. The beach and water were beautiful. They had many thing for both adults and kids to do. Plenty of workers keeping the grounds looking beautiful. The food at the buffet was good as well as the restaurant with 5 course meals.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

Review of Viva Wyndham Maya Resort - All Inclusive - Playa del Carmen

Reviewer score

2
5.01.0
Rebehka
Business
Bham, al
Nov 5, 2013

It was a trick and not a treat

100.00 Round trip to airport, no good. Could only eat 2 xs in Resturants. All other meals at a buffet, not very good. Staff not friendly, nor helpful Nothing special in the rooms. The gym was very small, no air condition or windows Overall, the resort was worn out and need some TLC The best thing was being with our friends.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
2
Hotel staff:
1
Comfort:
2
Location:
1
Value:
2
Trip purpose:

Business

Shopping tip: Long walk from hotel

Downtown Playa had great shopping, Resturants and shopping.

Review of Viva Wyndham Maya Resort - All Inclusive - Playa del Carmen

Reviewer score

3
5.01.0
Msb363
Business
Boston, MA
Sep 20, 2013

Great location, fun atmosphere

The staff at the hotel was either super nice, like the entertainment crew that goes around making sure that guests have a good time, or very unfriendly/unhelpful, like front desk staff and concierge. Rooms were very clean and had great AC. Food was not good unless you went to one of the resort's restaurants. But we found out when we arrived that you are only allowed two restaurant nights per five night stay, which is unfortunate because the restaurants are practically empty whenever you go. I went with friends and it was a good time. I would recommend it because I did feel like we got our moneys worth.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
5
Hotel staff:
2
Comfort:
4
Location:
4
Value:
2
Trip purpose:

Business

Dining tip: In Hotel

You can get more than two restaurant reservations if you go to the concierge at noon the day that you want your extra reservation for.

Review of Viva Wyndham Maya Resort - All Inclusive - Playa del Carmen

Reviewer score

5
5.01.0
Beach Girlllllllllllllll
Business
NYC
Sep 14, 2013

Wonderful room with a view!

Great place, great beach, great and such a wonderful and helpful staff. The food at the restaurants was delicious, but the buffets do get old after a few days. Change it up by going into Playa del Carmen for dinner.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Time-saving tip: Not Applicable

Book round trip transportation with a private service and make the trip to the resort from the airport (about 45 minutes) as smooth as possible.

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