$279 Avg/night
Rate and special offer based on Check-in: Jan 20, 2015 Check-out: Jan 23, 2015

Viva Wyndham Maya Resort - All Inclusive - Playa del Carmen

3 stars
Paseo Xaman, Lote Hotelero 5, Playa Del Carmen, 77710
Hotel Overview
Reviewer score
3.7
out of 5
348 reviews
Excellent vacation destination

We had a fantastic time on our vacation. Everyone there was courteous, professional and... See full review

  • S 1st timer
  • Nov 30, 2014
Fantastico!!!!!

Exelente.place .real good services.l like to come back on my next vacation.very fun people See full review

  • laveloz
  • Sep 27, 2014
Caribbean beach resort with swim-up bar and Jacuzzi near Mayan ruins
The all-inclusive Viva Wyndham Maya is located just two miles from Playa del Carmen and a short drive to archaeological Mayan ruins. The resort boasts 604 rooms, four restaurants, a covered theater, freshwater pool with ocean view, Jacuzzi, tobacco shop, swim-up bar, Renova Spa and Wyndam Kids Club. The newly added Viva Circus program at Viva Wyndham Maya combines acrobatic stunts, interactive trapeze lessons, juggling and high-powered entertainment.
Highlights:
  • Family-friendly with kids club and Viva Circus entertainment
  • Near Playa del Carmen shopping, nightlife and entertainment
  • On-site Renova Spa
Rooms:

All Viva Wyndham Maya suites face either the ocean or the garden and are decorated in modest, contemporary decor. They feature marble flooring and queen beds, satellite TV and balconies. Family rooms allow parents some privacy while kids enjoy provided Wii and Xbox games. Superior suites feature Caribbean-inspired decor, new modern artwork, colorful accents and flat-screen TVs. In the superior plus suite, a private Jacuzzi and glassed-in, marble shower create a luxurious, relaxing atmosphere.

Features:

Guests at Viva Wyndham Maya enjoy live nightly entertainment, theme parties, dancing, tennis, windsurfing and kayaking. For the adventurous guest, the all-inclusive package includes passes to the climbing wall, super jump trampoline and circus trapeze with instructor. For a serene experience with nature, grab the complementary snorkeling gear and experience the long stretch of the Mayan Reef coral. Relax in the Renova Spa with a massage or hydrating facial (fees apply).

Dining

Four restaurants allow guests to choose a variety of cuisines for breakfast, lunch and dinner. Three bars, including a swim-up pool bar, are available at no additional cost. If you're traveling to the Riviera for love, the hotel offers wedding packages that include a civil judge, wedding coordinator and more. Check with the Viva Wyndham Maya's concierge for details and applicable fees before booking.   

Transportation
  • Cancun International Airport (45 miles)
Attractions
  • Playa del Carmen (2 mi/3.5 km)
  • Xcaret ecological/archeological theme park (6 mi/10.3 km)
  • Cancun (45 mi/73 km)
Business
  • Meeting room - capacity 200 people
  • Business center and concierge (fees may apply)

Viva Wyndham Maya Resort - All Inclusive - Playa del Carmen Rooms

All Together Room
These are two guaranteed adjoining rooms with connecting door, allowing parents to be closed to their children while still enjoying some privacy. Each room has two queen size bed (or one King bed) air conditioning, color satellite TV, telephone, bathroom with shower (bathtub upon request), terrace, hair dryer, ironing board and iron, and safety deposit box (surcharge). Power voltage: 110 V, 60HZ. There is a minimum occupancy of 2 adults and 2 kids in order to book these rooms, featuring a Caribbean inspired, contemporary decor. Cribs are available upon request.
Superior Garden View
All rooms have two queen size beds or one king size bed, air conditioning, color satellite TV, telephone, bathroom with shower (bathtub upon request), hair dryer, ironing board and iron, balcony and safety deposit box (surcharge). Power voltage: 110 V, 60HZ. Handicapped rooms with one queen size bed and adjoining rooms available. Cribs available upon request, featuring a Caribbean inspired, contemporary decor.
Superior Ocean View
All rooms have two queen size beds or one king size bed, air conditioning, color satellite TV, telephone, bathroom with shower (bathtub upon request), hair dryer, ironing board and iron, balcony and safety deposit box (surcharge). Power voltage: 110 V, 60HZ. Handicapped rooms with one queen size bed and adjoining rooms available. Cribs available upon request, featuring a Caribbean inspired, contemporary decor.
Deluxe Room
All rooms have two queen size beds or one king size bed with garden view, air conditioning, color satellite TV, telephone, bathroom with bathtub, terrace , hair dryer, ironing board and iron, and safety deposit box (surcharge). Power voltage: 110 V, 60HZ. Adjoining rooms with communicated door are available. Cribs available upon request, featuring a Caribbean inspired, contemporary decor.
Vista Room
All rooms have one king size bed and are situated ocean front, air conditioning, color satellite TV, telephone, bathroom with shower, terrace with outdoor Jacuzzi, hair dryer, ironing board and iron, and safety deposit box (surcharge). Power voltage: 110 V, 60HZ. Cribs available upon request

Amenities

  • All inclusive
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Activities
Outdoor pool
Fitness Center
Spa
Night club
Tennis
Dining
All inclusive
Bar/Lounge
Restaurant
Services
Business center
Tour desk
Gift shop
Currency exchange
Parking
Free parking
Accessibility
Handicapped rooms/facilities
Accessible facilities
Wheel chair access
Accessible parking
Public areas wheelchair accessible for disabled
Handicapped parking
Ramp access to buildings

Dining

Bamboo
Oriental restaurant a la carte open for dinner, (reservations required, extra charge). Located at Viva Wyndham Azteca.
La Terraza
International buffet restaurant with theme dinner open for breakfast, lunch and dinner No reservation required).
Hacienda Don Diego
Mexican a la carte restaurant, open for dinner, reservation required.
Portofino
Mediterranean cuisine restaurant a la carte, open for dinner, reservations required.
Miramare
Pizza and pasta restaurant a la carte for dinner (reservations required).
Viva Cafe
A fusion a la carte restaurant with an international and modern cuisine, open for dinner, reservation required
Il Palco
Italian restaurant a la carte for dinner (reservations required, extra charge). Located at Viva Wyndham Azteca.
Xul ha
Mayan specialty restaurant a la carte for dinner (reservations required, extra charge). Located at Viva Wyndham Azteca.

Meeting facilities

Meeting Info
Meeting room: Capacity 200 persons, divisible in two sections for 100 persons each.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (348)

Ratings and reviews for Viva Wyndham Maya Resort - All Inclusive - Playa del Carmen

Overall score

3.7 / 5
5.01.0
348 out of 348
Amenities:
3.8
Room cleanliness:
4.2
Hotel staff:
4.2
Room comfort:
3.7
Location:
4.5
Value:
4.1

78% would recommend to a friend.

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Review of Viva Wyndham Maya Resort - All Inclusive - Playa del Carmen

Reviewer score

3
5.01.0
Kel Bel
Business
Des Moines, Iowa
May 18, 2012

Got what we paid for

The hotel was decent. It was nothing extragent, but we feel we got a good value for our money.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
4
Room comfort:
2
Location:
4
Value:
3
Trip purpose:

Business

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Review of Viva Wyndham Maya Resort - All Inclusive - Playa del Carmen

Reviewer score

3
5.01.0
Mayhorns
Business
Delaware, USA
Apr 14, 2012

Good but not great.

Pros: -Very friendly staff -Very clean room -Very quiet in the building we stayed -Grounds are kept beautiful. The site is very impressive! -Nice beach and a good number of comfortable chairs. -Beautiful pools -The on sight restaurants (which you are only allowed to visit 2 times in a 6 night stay), were very good (probably the best food I've had). Cons: -Very hard beds -Very thin/flat pillows -Room had a very strong odor of mildew or musk -Food was nothing special and poor quality. This was the biggest disappointment for me. It had an overall cheap appearaance and taste. -Often ran out of food items during dining times -Had to get up at 6:30 AM to reserve a beach chair or you would end up sitting on a towel on the sand. -Many smokers, so you smell cigarette smoke all day while at the beach. -Free alcoholic beverages but they were very watered down. They must refill the same bottles of booze every night with the cheap bottom shelf stuff. -No Kahlua on sight (hard to believe they wouldn't even stock a product of Mexico). -Generic beer. No matter what brand you ask for you get it from the same tap. I finally gave up and just asked for cerveza (spanish for beer).

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
2
Location:
5
Value:
3
Trip purpose:

Business

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Review of Viva Wyndham Maya Resort - All Inclusive - Playa del Carmen

Reviewer score

4
5.01.0
Nizu
Business
Toronto
Apr 5, 2012

Wonderful get away

Thoroughly enjoyed this resort - the staff, the food, the service, the restaurants, the activities and entertaiment were all above par - had a wonderful time and would gladly visit again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

the xcaret park nearby is worth a visit.

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Review of Viva Wyndham Maya Resort - All Inclusive - Playa del Carmen

Reviewer score

3
5.01.0
aqua3277
Business
Indiana, USA
Apr 3, 2012

An ok resort with a fantastic location

My family of 3 found this to be one of the lower end All Inclusives. Sadly they are so close to being better. They truly miss the boat when it comes to friendliness, bar staff especially. And the same goes with the same food constantly at the buffets. We've visited many AI's and would not choose this one again just for those reasons. Now, the location, beach, pool and activities staff were wonderful. But at this one it's a bargain and there's a reason...you get what you pay for.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
2
Room comfort:
3
Location:
4
Value:
2
Trip purpose:

Business

Shopping tip: Short walk from hotel

Loved the little plaza and Starbucks across the road. Perfect for a quick wi-fi connection.

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Review of Viva Wyndham Maya Resort - All Inclusive - Playa del Carmen

Reviewer score

4
5.01.0
Family with teens
Business
Canada
Apr 2, 2012

Great beach, good location

The hotel is located in Playacar, close enough to walk to Playa Del Carmen. The beach was clean and large. The staff in the bars and restaurants work very hard to please you, the front desk staff are not as helpful. Rooms are small and basic, but clean. There is no kleenex or face towels and you have to ask for additional water for teeth brushing etc.. The food in the buffet was average, but there was enough variety to please our picky group of 12. The made to order pasta bar and omelet stations were great and they are always making fresh donuts or empanadas which are great. The restaurants are good and they offer good variety and great staff. The pool is located right at the beach and there are lots of palapas for shade both on the beach and near the pool. Overall good hotel and great value for the price.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
3
Room comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

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Review of Viva Wyndham Maya Resort - All Inclusive - Playa del Carmen

Reviewer score

4
5.01.0
Robert P
Business
Detroit, MI, USA
Mar 31, 2012

great place for the money

Have been to this property over tens times. The location is perfect to many attractions. Miles of beach, food is ok, entertanment for the whole famliy, It makes for a nice quick getaway.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

Sightseeing tip: Long walk from hotel

5th ave short cab ride

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Review of Viva Wyndham Maya Resort - All Inclusive - Playa del Carmen

Reviewer score

4
5.01.0
woodywilliam
Business
canada
Mar 31, 2012

Fantastic Family getaway

would give it 4 1/2 stars overall. Good family as well as adult activities. Could re-vamp the shows nightly and perhaps have local bands play there.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Review of Viva Wyndham Maya Resort - All Inclusive - Playa del Carmen

Reviewer score

4
5.01.0
Jessa
Business
Fargo, ND, USA
Mar 29, 2012

I'd go again!

Loved the beach and hotel grounds! Rooms are modest, but clean. Got cold at night, not many blankets. Great food in the buffet! Lots of stuff to do! Felt safe the entire time and loved that the hotel was inside of gates so not everyone could enter. Didn't encounter any spring break party kids, only adults and families there to relax.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
5
Room comfort:
2
Location:
5
Value:
4
Trip purpose:

Business

Shopping tip: Short drive from hotel

Take a taxi to 5th Ave. If you walk the beach it is only about 2 miles to 5th Ave or the port to Cozumel.

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Review of Viva Wyndham Maya Resort - All Inclusive - Playa del Carmen

Reviewer score

4
5.01.0
Caseydog
Business
Iowa, USA
Mar 27, 2012

Nice location

I loved the location being in a "gated" area - it made me feel very safe. The facility was great - plenty of lounge chairs and entertainment during the day and evening. I did not like the sinks in the bathroom - they were top mounted and very high for me being 5'2". I also did not like the soap/shampoo dispensers. We went to the sister resort for breakfast one morning and they chased us out...we thought it was a fluke and went the next morning with the same result. They should not advertise you can use both resorts, as you can not. Also, lots of Europeans that were topless at pool

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

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Review of Viva Wyndham Maya Resort - All Inclusive - Playa del Carmen

Reviewer score

4
5.01.0
Maui Webbs
Business
Victoria, BC, Canada
Mar 23, 2012

Our first All Inclusive

A perfect getaway, our first time in Mexico. As stated by others, if you see a poor review here it was made by very picky vacationers. Beautiful resort, very clean with attentive staff everywhere you look. We lucked out with a room steps to the beach. There is a wide assortment of great food, changes daily so you can really have something different every day, catering from the healthy conscious to the 'I am on vacation' calorie consumers. The drinks were good, wine not so much but now is the time to find something different right? Excellent beach on which you can walk for miles, lots to do and see. Entertainment staff work hard at a long day of making sure you are not bored. Taking in morning water aerobics is a great way to ensure you may have a guilt free lunch! (even for the men who 'attempt' while sitting at the swim up bar!) A great place to be with family and friends with the biggest chore being- deciding the night before, do we lounge at the pool or on the beach tomorrow... Thanks Maya

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: In Hotel

Pick Viva Cafe as one of your choices for a great meal.

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