Viva Wyndham Maya Resort - All Inclusive - Playa del Carmen

3 stars
Paseo Xaman, Lote Hotelero 5, Playa Del Carmen, 77710
Hotel Overview

3.7/5

Overall score

79%

Would recommend

Amenities:
3.8
Cleanliness:
4.2
Hotel staff:
4.2
Comfort:
3.7
Location:
4.5
Value:
4.1
Caribbean beach resort with swim-up bar and Jacuzzi near Mayan ruins
The all-inclusive Viva Wyndham Maya is located just two miles from Playa del Carmen and a short drive to archaeological Mayan ruins. The resort boasts 604 rooms, four restaurants, a covered theater, freshwater pool with ocean view, Jacuzzi, tobacco shop, swim-up bar, Renova Spa and Wyndam Kids Club. The newly added Viva Circus program at Viva Wyndham Maya combines acrobatic stunts, interactive trapeze lessons, juggling and high-powered entertainment.
Highlights:
  • Family-friendly with kids club and Viva Circus entertainment
  • Near Playa del Carmen shopping, nightlife and entertainment
  • On-site Renova Spa
Rooms:

All Viva Wyndham Maya suites face either the ocean or the garden and are decorated in modest, contemporary decor. They feature marble flooring and queen beds, satellite TV and balconies. Family rooms allow parents some privacy while kids enjoy provided Wii and Xbox games. Superior suites feature Caribbean-inspired decor, new modern artwork, colorful accents and flat-screen TVs. In the superior plus suite, a private Jacuzzi and glassed-in, marble shower create a luxurious, relaxing atmosphere.

Features:

Guests at Viva Wyndham Maya enjoy live nightly entertainment, theme parties, dancing, tennis, windsurfing and kayaking. For the adventurous guest, the all-inclusive package includes passes to the climbing wall, super jump trampoline and circus trapeze with instructor. For a serene experience with nature, grab the complementary snorkeling gear and experience the long stretch of the Mayan Reef coral. Relax in the Renova Spa with a massage or hydrating facial (fees apply).

Dining

Four restaurants allow guests to choose a variety of cuisines for breakfast, lunch and dinner. Three bars, including a swim-up pool bar, are available at no additional cost. If you're traveling to the Riviera for love, the hotel offers wedding packages that include a civil judge, wedding coordinator and more. Check with the Viva Wyndham Maya's concierge for details and applicable fees before booking.   

Transportation
  • Cancun International Airport (45 miles)
Attractions
  • Playa del Carmen (2 mi/3.5 km)
  • Xcaret ecological/archeological theme park (6 mi/10.3 km)
  • Cancun (45 mi/73 km)
Business
  • Meeting room - capacity 200 people
  • Business center and concierge (fees may apply)

Viva Wyndham Maya Resort - All Inclusive - Playa del Carmen Rooms

All Together Room
These are two guaranteed adjoining rooms with connecting door, allowing parents to be closed to their children while still enjoying some privacy. Each room has two queen size bed (or one King bed) air conditioning, color satellite TV, telephone, bathroom with shower (bathtub upon request), terrace, hair dryer, ironing board and iron, and safety deposit box (surcharge). Power voltage: 110 V, 60HZ. There is a minimum occupancy of 2 adults and 2 kids in order to book these rooms, featuring a Caribbean inspired, contemporary decor. Cribs are available upon request.
Superior Garden View
All rooms have two queen size beds or one king size bed, air conditioning, color satellite TV, telephone, bathroom with shower (bathtub upon request), hair dryer, ironing board and iron, balcony and safety deposit box (surcharge). Power voltage: 110 V, 60HZ. Handicapped rooms with one queen size bed and adjoining rooms available. Cribs available upon request, featuring a Caribbean inspired, contemporary decor.
Superior Ocean View
All rooms have two queen size beds or one king size bed, air conditioning, color satellite TV, telephone, bathroom with shower (bathtub upon request), hair dryer, ironing board and iron, balcony and safety deposit box (surcharge). Power voltage: 110 V, 60HZ. Handicapped rooms with one queen size bed and adjoining rooms available. Cribs available upon request, featuring a Caribbean inspired, contemporary decor.
Deluxe Room
All rooms have two queen size beds or one king size bed with garden view, air conditioning, color satellite TV, telephone, bathroom with bathtub, terrace , hair dryer, ironing board and iron, and safety deposit box (surcharge). Power voltage: 110 V, 60HZ. Adjoining rooms with communicated door are available. Cribs available upon request, featuring a Caribbean inspired, contemporary decor.
Vista Room
All rooms have one king size bed and are situated ocean front, air conditioning, color satellite TV, telephone, bathroom with shower, terrace with outdoor Jacuzzi, hair dryer, ironing board and iron, and safety deposit box (surcharge). Power voltage: 110 V, 60HZ. Cribs available upon request

Amenities

  • All inclusive
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Activities
Outdoor pool
Fitness Center
Spa
Night club
Tennis
Dining
All inclusive
Bar/Lounge
Restaurant
Services
Business center
In-Room Safe
Tour desk
Barber/Beauty shop
Conference facilities
Gift shop
Currency exchange
Parking
Free parking
Accessibility
Handicapped rooms/facilities
Americans with Disabilities Act (ADA) compliant
Accessible facilities
Wheel chair access
Accessible parking
Public areas wheelchair accessible for disabled
Handicapped parking
Ramp access to buildings

Hotel Map

20.6079 -87.0869
Area served
Playa del Carmen-Riveria Maya
Nearby airports
Cancun International Airport, 45 miles.
Area description
In the Riviera Maya, at the Playacar complex, 2 miles from Playa del Carmen Town, 45 miles from Cancun International Airport.

Meeting facilities

Meeting Info
Meeting room: Capacity 200 persons, divisible in two sections for 100 persons each.

Dining

Bamboo
Oriental restaurant a la carte open for dinner, (reservations required, extra charge). Located at Viva Wyndham Azteca.
La Terraza
International buffet restaurant with theme dinner open for breakfast, lunch and dinner No reservation required).
Hacienda Don Diego
Mexican a la carte restaurant, open for dinner, reservation required.
Portofino
Mediterranean cuisine restaurant a la carte, open for dinner, reservations required.
Miramare
Pizza and pasta restaurant a la carte for dinner (reservations required).
Viva Cafe
A fusion a la carte restaurant with an international and modern cuisine, open for dinner, reservation required
Il Palco
Italian restaurant a la carte for dinner (reservations required, extra charge). Located at Viva Wyndham Azteca.
Xul ha
Mayan specialty restaurant a la carte for dinner (reservations required, extra charge). Located at Viva Wyndham Azteca.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Back to menu Return to top

Guest Reviews (355)

Ratings and reviews for Viva Wyndham Maya Resort - All Inclusive - Playa del Carmen

Overall score

3.7 / 5
5.01.0
355 out of 355
Amenities:
3.8
Cleanliness:
4.2
Hotel staff:
4.2
Comfort:
3.7
Location:
4.5
Value:
4.1

79% would recommend to a friend.

Sort by:
Review of Viva Wyndham Maya Resort - All Inclusive - Playa del Carmen

Reviewer score

5
5.01.0
rita a.
Business
Laval
Jan 21, 2015

amazing family trip

went in the end of august with my bf and 4 years old daughter... great staff great food no stomach ache for anyone....loved the daycare .... the shows and the beach. clean and nice rooms recommend 100 will go back for sure!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Viva Wyndham Maya Resort - All Inclusive - Playa del Carmen

Reviewer score

5
5.01.0
LILLYBOO
Business
Houston
Jan 16, 2015

Family trip

Great Location! Staff was amazing!! Disco was not so good!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
3
Location:
5
Value:
5
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Viva Wyndham Maya Resort - All Inclusive - Playa del Carmen

Reviewer score

4
5.01.0
Sara S.
Business
Warba
Jan 15, 2015

Great Activities Crew

A group of four of us took a trip here and enjoyed ourselves very much. Food on the buffet could use some help but you also wont go hungry. Snack bar during the day was actually pretty good and I LOVED the Mexican and Italian specialty restaurants. Kudos to the activities department we had a blast participating in the activities by the pool and beach. Located in a good area.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
5
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Dining tip: Short drive from hotel

.Must go to a local spot for dinner called El Fagon any taxi will know where it is. Best cheese fondue ever with great prices. The menu is in spanish but the wait staff had problem helping us.

Was this review helpful to you?
Thank you for your feedback!
Review of Viva Wyndham Maya Resort - All Inclusive - Playa del Carmen

Reviewer score

5
5.01.0
Joseph G.
Business
Lynn Haven
Jan 14, 2015

Family Trip

Awesome time, great hotel, great service, food, entertainment

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Viva Wyndham Maya Resort - All Inclusive - Playa del Carmen

Reviewer score

4
5.01.0
Carl F.
Business
N/A
Jan 7, 2015

First Time in Mexico

Family of 4 vacation two boys 13 and 11--had a great time. I cannot say enough about the staff. They are very hard working and always willing to go the extra mile. The food was good but we are not picky eaters-we enjoy a nice meal but we went for the value and the beach. Shows at night were great beaches were clean and awesome.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Money-saving tip: In Hotel

book your shuttle service ahead of time

Was this review helpful to you?
Thank you for your feedback!
Review of Viva Wyndham Maya Resort - All Inclusive - Playa del Carmen

Reviewer score

2
5.01.0
jennifer M.
Business
Andover
Jan 7, 2015

Below Average

My husband and I stayed at the Viva Wyndam Maya Sept. 8th-12th of 2013 and it was less than impressive. We've stayed at other all-inclusive resorts in the Caribbean so we have a basis for comparison. You really get what you pay for here, so don't expect a luxury resort! Rooms - Pretty outdated and the bed was terribly uncomfortable and the pillows were like something you would receive on an airplane. We requested a King bed and were given a room with 2 double beds. When asked if we could switch to a room with a King they said they were all out. Lastly, we upgraded to an "oceanview" room" and I use that term very loosely. To actually see the ocean we had to peer around the corner of out TINY balcony and only then we saw a little glimpse of the ocean. However, we didn't go to spend a lot of time in our room so this wasn't a huge deal for us. Food/Drinks - The food was terrible! I don't consider myself a very picky eater and I had a very hard time finding something decent to eat. We were only allowed to eat in one of the restaurants once since we were only staying 4 nights and the number of reservations you can make is dependent on the number of nights you stay. So the majority of the time we had to eat the buffet. The buffet was awful! Each night featured a different cuisine however, the food didn't really change that much night after night. Also, the building where the buffet is located does not have air conditioning and it's on the 2nd floor, so it is VERY HOT in there. Also, there is no room service at the resort. There also isn't any alcohol available in the room. I actually ended up getting very sick from the food and was sick for about a week after I got home. The only thing that was really good about the resort was the beach. They do have a very nice beach and there were plenty of chairs everyday. However, it rained the majority of the time we were there so we didn't get to spend as much time on the beach as we would have liked. Overall, save your money and go somewhere better!

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
2
Comfort:
2
Location:
4
Value:
2
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Viva Wyndham Maya Resort - All Inclusive - Playa del Carmen

Reviewer score

4
5.01.0
Sara S.
Business
N/A
Jan 5, 2015

Fogreat activity department

Fun time had by all but food could use a upgrade. Very fun activities department. Food complaint is that it never changed at all the whole week and very little selection compared to most all inclusives I have been to in Mexico. Good drinks and excellent coffee. All staff were great.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Viva Wyndham Maya Resort - All Inclusive - Playa del Carmen

Reviewer score

3
5.01.0
TravelAshley
Business
Wisconsin
Dec 2, 2014

You get what you pay for

We stayed here for 5 days. Probably my least favorite hotel we have ever stayed at - but it was also the cheapest. Food, drink, grounds, and beach were great. The rooms down right sucked. I am not picky at all when it comes to beds, but the beds here were so uncomfortable with their airplane pillows it was impossible to sleep. However, we didn't come to Mexico to spend time in the room, so outside of that, it was a good trip and value.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
2
Hotel staff:
4
Comfort:
2
Location:
4
Value:
4
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Viva Wyndham Maya Resort - All Inclusive - Playa del Carmen

Reviewer score

5
5.01.0
S 1st timer
Business
Henderson, Nevada
Nov 30, 2014

Excellent vacation destination

We had a fantastic time on our vacation. Everyone there was courteous, professional and accommodating. I would recommend Viva Wyndham Maya for anyone looking for a great vacation destination.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Entertainment tip: Not Applicable

We booked some great excursions at while staying at the hotel. There are plenty to choose from. Thank you!

Was this review helpful to you?
Thank you for your feedback!
Review of Viva Wyndham Maya Resort - All Inclusive - Playa del Carmen

Reviewer score

4
5.01.0
LSJS
Business
Kansas City, MO
Nov 15, 2014

FRIENDS GETAWAY

Hotel was very good for the money. Hardworking Staff. Massage at the Spa was great, the only little inconvenience was bathroom shower door was only half a door, so water spills out onto the floor. Hotel is steps away to gorgeous beach. Food was very good. Would go again in a heart beat.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
4
Comfort:
3
Location:
5
Value:
5
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Back to menu Return to top