$183 Avg/night
Rate and special offer based on Check-in: May 29, 2015 Check-out: Jun 1, 2015

Viva Wyndham Maya Resort - All Inclusive - Playa del Carmen

3 stars
View map of Paseo Xaman, Lote Hotelero 5, Playa Del Carmen, 77710

Hotel Overview

Reviewer score
3.7
out of 5
393 reviews
Awesome trip

This hotel was great. VERY clean, staff was constantly cleaning. They even had someone going around... See full review

  • Larry C.
  • May 10, 2015
Best trip ever

Loved how close everything was and the staff was very friendly See full review

  • Carlos M.
  • Apr 15, 2015
Caribbean beach resort with swim-up bar and Jacuzzi near Mayan ruins
The all-inclusive Viva Wyndham Maya is located just two miles from Playa del Carmen and a short drive to archaeological Mayan ruins. The resort boasts 604 rooms, four restaurants, a covered theater, freshwater pool with ocean view, Jacuzzi, tobacco shop, swim-up bar, Renova Spa and Wyndam Kids Club. The newly added Viva Circus program at Viva Wyndham Maya combines acrobatic stunts, interactive trapeze lessons, juggling and high-powered entertainment.
Highlights:
  • Family-friendly with kids club and Viva Circus entertainment
  • Near Playa del Carmen shopping, nightlife and entertainment
  • On-site Renova Spa
Rooms:

All Viva Wyndham Maya suites face either the ocean or the garden and are decorated in modest, contemporary decor. They feature marble flooring and queen beds, satellite TV and balconies. Family rooms allow parents some privacy while kids enjoy provided Wii and Xbox games. Superior suites feature Caribbean-inspired decor, new modern artwork, colorful accents and flat-screen TVs. In the superior plus suite, a private Jacuzzi and glassed-in, marble shower create a luxurious, relaxing atmosphere.

Features:

Guests at Viva Wyndham Maya enjoy live nightly entertainment, theme parties, dancing, tennis, windsurfing and kayaking. For the adventurous guest, the all-inclusive package includes passes to the climbing wall, super jump trampoline and circus trapeze with instructor. For a serene experience with nature, grab the complementary snorkeling gear and experience the long stretch of the Mayan Reef coral. Relax in the Renova Spa with a massage or hydrating facial (fees apply).

Dining

Four restaurants allow guests to choose a variety of cuisines for breakfast, lunch and dinner. Three bars, including a swim-up pool bar, are available at no additional cost. If you're traveling to the Riviera for love, the hotel offers wedding packages that include a civil judge, wedding coordinator and more. Check with the Viva Wyndham Maya's concierge for details and applicable fees before booking.   

Transportation
  • Cancun International Airport (45 miles)
Attractions
  • Playa del Carmen (2 mi/3.5 km)
  • Xcaret ecological/archeological theme park (6 mi/10.3 km)
  • Cancun (45 mi/73 km)
Business
  • Meeting room - capacity 200 people
  • Business center and concierge (fees may apply)

Top hotels

Viva Wyndham Maya Resort - All Inclusive - Playa del Carmen Rooms

All Together Room
These are two guaranteed adjoining rooms with connecting door, allowing parents to be closed to their children while still enjoying some privacy. Each room has two queen size bed (or one King bed) air conditioning, color satellite TV, telephone, bathroom with shower (bathtub upon request), terrace, hair dryer, ironing board and iron, and safety deposit box (surcharge). Power voltage: 110 V, 60HZ. There is a minimum occupancy of 2 adults and 2 kids in order to book these rooms, featuring a Caribbean inspired, contemporary decor. Cribs are available upon request.
Superior Garden View
All rooms have two queen size beds or one king size bed, air conditioning, color satellite TV, telephone, bathroom with shower (bathtub upon request), hair dryer, ironing board and iron, balcony and safety deposit box (surcharge). Power voltage: 110 V, 60HZ. Handicapped rooms with one queen size bed and adjoining rooms available. Cribs available upon request, featuring a Caribbean inspired, contemporary decor.
Superior Ocean View
All rooms have two queen size beds or one king size bed, air conditioning, color satellite TV, telephone, bathroom with shower (bathtub upon request), hair dryer, ironing board and iron, balcony and safety deposit box (surcharge). Power voltage: 110 V, 60HZ. Handicapped rooms with one queen size bed and adjoining rooms available. Cribs available upon request, featuring a Caribbean inspired, contemporary decor.
Deluxe Room
All rooms have two queen size beds or one king size bed with garden view, air conditioning, color satellite TV, telephone, bathroom with bathtub, terrace , hair dryer, ironing board and iron, and safety deposit box (surcharge). Power voltage: 110 V, 60HZ. Adjoining rooms with communicated door are available. Cribs available upon request, featuring a Caribbean inspired, contemporary decor.
Vista Room
All rooms have one king size bed and are situated ocean front, air conditioning, color satellite TV, telephone, bathroom with shower, terrace with outdoor Jacuzzi, hair dryer, ironing board and iron, and safety deposit box (surcharge). Power voltage: 110 V, 60HZ. Cribs available upon request

Amenities

  • All inclusive
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Activities
Outdoor pool
Fitness Center
Spa
Night club
Tennis
Dining
All inclusive
Bar/Lounge
Restaurant
Services
Business center
In-Room Safe
Tour desk
Barber/Beauty shop
Conference facilities
Gift shop
Currency exchange
Parking
Free parking
Accessibility
Handicapped rooms/facilities
Americans with Disabilities Act (ADA) compliant
Accessible facilities
Wheel chair access
Accessible parking
Public areas wheelchair accessible for disabled
Handicapped parking
Ramp access to buildings

Dining

Bamboo
Oriental restaurant a la carte open for dinner, (reservations required, extra charge). Located at Viva Wyndham Azteca.
La Terraza
International buffet restaurant with theme dinner open for breakfast, lunch and dinner No reservation required).
Hacienda Don Diego
Mexican a la carte restaurant, open for dinner, reservation required.
Portofino
Mediterranean cuisine restaurant a la carte, open for dinner, reservations required.
Miramare
Pizza and pasta restaurant a la carte for dinner (reservations required).
Viva Cafe
A fusion a la carte restaurant with an international and modern cuisine, open for dinner, reservation required
Il Palco
Italian restaurant a la carte for dinner (reservations required, extra charge). Located at Viva Wyndham Azteca.
Xul ha
Mayan specialty restaurant a la carte for dinner (reservations required, extra charge). Located at Viva Wyndham Azteca.

Meeting facilities

Meeting Info
Meeting room: Capacity 200 persons, divisible in two sections for 100 persons each.

Hotel Policies

Check-in:
3:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Viva Wyndham Maya Resort - All Inclusive - Playa del Carmen

Overall score

3.8 / 5
5.01.0
181 out of 393
Amenities:
3.9
Cleanliness:
4.3
Hotel staff:
4.3
Comfort:
3.8
Location:
4.6
Value:
4.2

81% would recommend to a friend.

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Review of Viva Wyndham Maya Resort - All Inclusive - Playa del Carmen

Reviewer score

4
5.01.0
Mark G.
Business
N/A
Apr 7, 2015

We would go again!

Although the rooms were very basic, they were exceptionally clean, as was the rest of the resort. The buffets were well stocked and the staff kept the lines and tables clean. We made reservations for three of the restaurants and were pleasantly surprised at how intimate they were. The wait staff was great - very engaging & fun. There was plenty of access to beach chairs and a good variety of activities available. The staff was always upbeat and appeared to enjoy what they were doing, despite working 12 hour days. The internet service was spotty at best, but not being fully connected allowed us to focus more on each other. The Maya seemed to be newer with a better pool than the Azteca. Both resorts had beautifully landscaped grounds. We would return to this resort without hesitation.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
5
Comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

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Review of Viva Wyndham Maya Resort - All Inclusive - Playa del Carmen

Reviewer score

4
5.01.0
James B.
Business
N/A
Mar 26, 2015

Perfect family trip

Food was just so so at the buffet. The alotted free dinners were nice, but it was real hard to get a reservation for 6.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of Viva Wyndham Maya Resort - All Inclusive - Playa del Carmen

Reviewer score

4
5.01.0
Amusement park survivor
Business
redondo beach
Mar 14, 2015

Wonderful family trip

My husband, four-year-old daughter and I just spent 11 days here and it was amazing! The hotel is gorgeous. The rooms are simple but clean (who needs a fancy room in a tropical paradise?) The kids club and activities were the best we've seen. The food is typical inclusive food. The staff is super friendly and professional. The shows are great - the best we've seen at an inclusive.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
3
Location:
5
Value:
5
Trip purpose:

Business

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Review of Viva Wyndham Maya Resort - All Inclusive - Playa del Carmen

Reviewer score

5
5.01.0
Stefan B.
Business
N/A
Mar 11, 2015

Unbelievable family vacation

What a beautiful spot on earth! All inclusive and clean, food quality was outstanding. I was never in an all-inclusive hotel, always thought that the quality would be really bad, but guess what? Everything was great. Will def. go again. Disco by pool was a bit loud between 9pm and 11pm. We have two small children, so we asked hotel staff to re-locate us to the 'old people' section :-)

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Viva Wyndham Maya Resort - All Inclusive - Playa del Carmen

Reviewer score

4
5.01.0
Rachael T.
Business
THORNTON
Feb 4, 2015

vaca

Beds were not comfy but nice resort. Within walking distance of town

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
3
Comfort:
2
Location:
4
Value:
3
Trip purpose:

Business

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Review of Viva Wyndham Maya Resort - All Inclusive - Playa del Carmen

Reviewer score

5
5.01.0
rita a.
Business
Laval
Jan 21, 2015

amazing family trip

went in the end of august with my bf and 4 years old daughter... great staff great food no stomach ache for anyone....loved the daycare .... the shows and the beach. clean and nice rooms recommend 100 will go back for sure!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Viva Wyndham Maya Resort - All Inclusive - Playa del Carmen

Reviewer score

5
5.01.0
LILLYBOO
Business
Houston
Jan 16, 2015

Family trip

Great Location! Staff was amazing!! Disco was not so good!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
3
Location:
5
Value:
5
Trip purpose:

Business

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Review of Viva Wyndham Maya Resort - All Inclusive - Playa del Carmen

Reviewer score

4
5.01.0
Carl F.
Business
N/A
Jan 7, 2015

First Time in Mexico

Family of 4 vacation two boys 13 and 11--had a great time. I cannot say enough about the staff. They are very hard working and always willing to go the extra mile. The food was good but we are not picky eaters-we enjoy a nice meal but we went for the value and the beach. Shows at night were great beaches were clean and awesome.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Money-saving tip: In Hotel

book your shuttle service ahead of time

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Review of Viva Wyndham Maya Resort - All Inclusive - Playa del Carmen

Reviewer score

4
5.01.0
SD Traveling Mermaid
Business
San Diego, CA
Oct 6, 2014

Great for the value, but can improve

We got a great value for this hotel through this website. You are 15 minutes away from "x" parks. Coming from someone who stayed in Cancun this location is much better and allows you to drive. Considering it is all-inclusive, it was nice to have food available at all hours, as well as drinks. Areas of improvement: the pool closes at 8pm. This is ridiculous considering you are coming to swim and be outside. Secondly, there is no room service readily available. You need to get food from the snack bar and take it to your room. Lastly, you need to make restaurant reservations well in advance to be able to make it to a restaurant. Again, comparing my last all-inclusive experience where you can walk into a restaurant as soon as you are hungry (or several if you choose), I thought it was inconvenient to have to schedule my reservations a week in advance, this even caused me to miss 2 of the 3 allowed restaurant appointments (appointments based on length of stay) due to the changes in my plans over the week.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Time-saving tip: Short drive from hotel

It's convenient to drive since most things are very close. Ahkumal is an amazing beach where you can swim with turtles all year long!

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Review of Viva Wyndham Maya Resort - All Inclusive - Playa del Carmen

Reviewer score

4
5.01.0
Mariahaa
Business
Colorado
Oct 2, 2014

Good hotel for the price

Great overall, disappointing that room fridge was empty. Great kids club

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
3
Comfort:
1
Location:
4
Value:
4
Trip purpose:

Business

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