$180 Avg/night
Rate and special offer based on Check-in: Oct 31, 2014 Check-out: Nov 3, 2014

Viva Wyndham Maya Resort - All Inclusive - Playa del Carmen

3 stars
Paseo Xaman, Lote Hotelero 5, Playa Del Carmen, 77710
Hotel Overview
Reviewer score
3.7
out of 5
344 reviews
Fantastico!!!!!

Exelente.place .real good services.l like to come back on my next vacation.very fun people See full review

  • laveloz
  • Sep 27, 2014
great family entertaiment

a very positive experience, hotel staff , from waiters to entertainers, were excellent. rooms were... See full review

  • wmartinez
  • Aug 17, 2014
Caribbean beach resort with swim-up bar and Jacuzzi near Mayan ruins
The all-inclusive Viva Wyndham Maya is located just two miles from Playa del Carmen and a short drive to archaeological Mayan ruins. The resort boasts 480 suites, four restaurants, a covered theater, freshwater pool with ocean view, Jacuzzi, tobacco shop, swim-up bar, Renova Spa and Wyndam Kids Club. The newly added Viva Circus program at Viva Wyndham Maya combines acrobatic stunts, interactive trapeze lessons, juggling and high-powered entertainment.
Highlights:
  • Family-friendly with kids club and Viva Circus entertainment
  • Near Playa del Carmen shopping, nightlife and entertainment
  • On-site Renova Spa
Rooms:

All Viva Wyndham Maya suites face either the ocean or the garden and are decorated in modest, contemporary decor. They feature marble flooring and queen beds, satellite TV and balconies. Family rooms allow parents some privacy while kids enjoy provided Wii and Xbox games. Superior suites feature Caribbean-inspired decor, new modern artwork, colorful accents and flat-screen TVs. In the superior plus suite, a private Jacuzzi and glassed-in, marble shower create a luxurious, relaxing atmosphere.

Features:

Guests at Viva Wyndham Maya enjoy live nightly entertainment, theme parties, dancing, tennis, windsurfing and kayaking. For the adventurous guest, the all-inclusive package includes passes to the climbing wall, super jump trampoline and circus trapeze with instructor. For a serene experience with nature, grab the complementary snorkeling gear and experience the long stretch of the Mayan Reef coral. Relax in the Renova Spa with a massage or hydrating facial (fees apply).

Dining

Four restaurants allow guests to choose a variety of cuisines for breakfast, lunch and dinner. Three bars, including a swim-up pool bar, are available at no additional cost. If you're traveling to the Riviera for love, the hotel offers wedding packages that include a civil judge, wedding coordinator and more. Check with the Viva Wyndham Maya's concierge for details and applicable fees before booking.   

Transportation
  • Cancun International Airport (45 miles)
Attractions
  • Playa del Carmen (2 mi/3.5 km)
  • Xcaret ecological/archeological theme park (6 mi/10.3 km)
  • Cancun (45 mi/73 km)
Business
  • Meeting room - capacity 200 people
  • Business center and concierge (fees may apply)

Hotel Map

20.6079 -87.0869
Area served
Playa del Carmen-Riveria Maya
Nearby airports
Cancun International Airport, 45 miles.
Area description
In the Riviera Maya, at the Playacar complex, 2 miles from Playa del Carmen Town, 45 miles from Cancun International Airport.

Viva Wyndham Maya Resort - All Inclusive - Playa del Carmen Rooms

All Together Room
These are two guaranteed adjoining rooms with connecting door, allowing parents to be closed to their children while still enjoying some privacy. Each room has two queen size bed (or one King bed) air conditioning, color satellite TV, telephone, bathroom with shower (bathtub upon request), terrace, hair dryer, ironing board and iron, and safety deposit box (surcharge). Power voltage: 110 V, 60HZ. There is a minimum occupancy of 2 adults and 2 kids in order to book these rooms, featuring a Caribbean inspired, contemporary decor. Cribs are available upon request.
Superior Garden View
All rooms have two queen size beds or one king size bed, air conditioning, color satellite TV, telephone, bathroom with shower (bathtub upon request), hair dryer, ironing board and iron, balcony and safety deposit box (surcharge). Power voltage: 110 V, 60HZ. Handicapped rooms with one queen size bed and adjoining rooms available. Cribs available upon request, featuring a Caribbean inspired, contemporary decor.
Superior Ocean View
All rooms have two queen size beds or one king size bed, air conditioning, color satellite TV, telephone, bathroom with shower (bathtub upon request), hair dryer, ironing board and iron, balcony and safety deposit box (surcharge). Power voltage: 110 V, 60HZ. Handicapped rooms with one queen size bed and adjoining rooms available. Cribs available upon request, featuring a Caribbean inspired, contemporary decor.
Deluxe Room
All rooms have two queen size beds or one king size bed with garden view, air conditioning, color satellite TV, telephone, bathroom with bathtub, terrace , hair dryer, ironing board and iron, and safety deposit box (surcharge). Power voltage: 110 V, 60HZ. Adjoining rooms with communicated door are available. Cribs available upon request, featuring a Caribbean inspired, contemporary decor.
Vista Room
All rooms have one king size bed and are situated ocean front, air conditioning, color satellite TV, telephone, bathroom with shower, terrace with outdoor Jacuzzi, hair dryer, ironing board and iron, and safety deposit box (surcharge). Power voltage: 110 V, 60HZ. Cribs available upon request

Amenities

  • All inclusive
  • Free parking
  • Pool
General
Concierge
Activities
Pool
Fitness Center
Spa
Dining
All inclusive
Restaurant
Services
Business center
Parking
Free parking

Dining

Bamboo
Oriental restaurant a la carte open for dinner, (reservations required, extra charge). Located at Viva Wyndham Azteca.
La Terraza
International buffet restaurant with theme dinner open for breakfast, lunch and dinner No reservation required).
Hacienda Don Diego
Mexican a la carte restaurant, open for dinner, reservation required.
Portofino
Mediterranean cuisine restaurant a la carte, open for dinner, reservations required.
Miramare
Pizza and pasta restaurant a la carte for dinner (reservations required).
Viva Cafe
A fusion a la carte restaurant with an international and modern cuisine, open for dinner, reservation required
Il Palco
Italian restaurant a la carte for dinner (reservations required, extra charge). Located at Viva Wyndham Azteca.
Xul ha
Mayan specialty restaurant a la carte for dinner (reservations required, extra charge). Located at Viva Wyndham Azteca.

Meeting facilities

Meeting Info
Meeting room: Capacity 200 persons, divisible in two sections for 100 persons each.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (344)

Ratings and reviews for Viva Wyndham Maya Resort - All Inclusive - Playa del Carmen

Overall score

3.7 / 5
5.01.0
344 out of 344
Amenities:
3.8
Room cleanliness:
4.2
Hotel staff:
4.2
Room comfort:
3.7
Location:
4.5
Value:
4.1

78% would recommend to a friend.

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Review of Viva Wyndham Maya Resort - All Inclusive - Playa del Carmen

Reviewer score

4
5.01.0
SD Traveling Mermaid
Business
San Diego, CA
Oct 6, 2014

Great for the value, but can improve

We got a great value for this hotel through this website. You are 15 minutes away from "x" parks. Coming from someone who stayed in Cancun this location is much better and allows you to drive. Considering it is all-inclusive, it was nice to have food available at all hours, as well as drinks. Areas of improvement: the pool closes at 8pm. This is ridiculous considering you are coming to swim and be outside. Secondly, there is no room service readily available. You need to get food from the snack bar and take it to your room. Lastly, you need to make restaurant reservations well in advance to be able to make it to a restaurant. Again, comparing my last all-inclusive experience where you can walk into a restaurant as soon as you are hungry (or several if you choose), I thought it was inconvenient to have to schedule my reservations a week in advance, this even caused me to miss 2 of the 3 allowed restaurant appointments (appointments based on length of stay) due to the changes in my plans over the week.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Time-saving tip: Short drive from hotel

It's convenient to drive since most things are very close. Ahkumal is an amazing beach where you can swim with turtles all year long!

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Review of Viva Wyndham Maya Resort - All Inclusive - Playa del Carmen

Reviewer score

5
5.01.0
laveloz
Business
Chicago Ill.
Sep 27, 2014

Fantastico!!!!!

Exelente.place .real good services.l like to come back on my next vacation.very fun people

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Entertainment tip: Long walk from hotel

Love the bicycle ride to playa very nice.

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Review of Viva Wyndham Maya Resort - All Inclusive - Playa del Carmen

Reviewer score

4
5.01.0
danny125
Business
montevideo,uruguay
Sep 17, 2014

GOOD VACATION FOR THE PRICE

We have enjoyed 8 days with my wiife in this hotel and the location is very good, food is like all inclusives, standar, and the beach is nice,

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Review of Viva Wyndham Maya Resort - All Inclusive - Playa del Carmen

Reviewer score

2
5.01.0
Danny0103
Business
Chicago,Illinois
Aug 21, 2014

Not a typical hotel

The staff wasn't out to pamper the guest. No room service was a big upset. Room cleanliness was also not the greatest. No wifi in the rooms either.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
3
Room comfort:
3
Location:
3
Value:
2
Trip purpose:

Business

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Review of Viva Wyndham Maya Resort - All Inclusive - Playa del Carmen

Reviewer score

4
5.01.0
Meghan R
Business
Loveland, CO
Aug 18, 2014

Great spot for families

My kids and I had a terrific time at this resort. They have so many activities and almost all of them are included! We enjoyed the show every night, the activities by the pool and the non-motorized water sports. The staff was amazing and went out of the way to make sure our stay was enjoyable. The rooms were clean and the housekeeping staff was great. The food at La Terazza was good, but got a bit redundant after a week stay and it would be nice if the restaurant was air conditioned. Other than that, the trip was amazing. The resort is beautiful and the ocean is absolutely breathtaking.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

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Review of Viva Wyndham Maya Resort - All Inclusive - Playa del Carmen

Reviewer score

5
5.01.0
wmartinez
Business
Staten island, NY
Aug 17, 2014

great family entertaiment

a very positive experience, hotel staff , from waiters to entertainers, were excellent. rooms were always clean on time and very efficiently.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of Viva Wyndham Maya Resort - All Inclusive - Playa del Carmen

Reviewer score

4
5.01.0
Mike and Tres
Business
Columbiana, Ohio
Aug 14, 2014

50th Anniversary

I was a little nervous about booking this 3 star resort because of the many negative reviews. We are an average family that mainly stay at Days Inns and don't need all the frills. My wife and daughters (16) took our parents for their 50th Anniversay. But let me tell you this, it's really a nice place for the value. It is very well upkept and the staff are the best. The only downfall, were the rooms were warm and wouldn't get cooler as I'd like. If you are looking to go to Viva Maya, Go, you won't be disappointed for the price. Also visit Portofino for dinner, it was the best, Diego's Mexican wasn't as good. Its in a gated community and always felt safe. The beach here is the best, always clean and a lot of chaise lounge chairs with shade.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
5
Trip purpose:

Business

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Review of Viva Wyndham Maya Resort - All Inclusive - Playa del Carmen

Reviewer score

3
5.01.0
short on sleep
Business
mid west
Aug 13, 2014

great people

The people that work at Viva Wyndham make the place. There is limited access to a la carte restaurants for larger groups (extended family of 8). The location is great for access to local activities, off site.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
5
Room comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Nightlife tip: Short walk from hotel

Senior Frogs. 20 minute walking along the beach.

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Review of Viva Wyndham Maya Resort - All Inclusive - Playa del Carmen

Reviewer score

5
5.01.0
Florida Fan of Mexico
Business
Florida
Aug 13, 2014

Great Family Resort

Traveled with my 2 teenage kids. We all had a great time with all the activities available. Buffet was good, not gourmet, but with all the variety, there is something for everyone. Staff is fantastic and very accommodating, especially the bartenders.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Money-saving tip: Not Applicable

Get bicycles with a bike lock at no extra charge & ride into town (Playa del Carmen). It's a ten minute ride & it saves you the $14.00 round trip taxi fare. Only drawback is that you have to return the bikes within 3 hours.

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Review of Viva Wyndham Maya Resort - All Inclusive - Playa del Carmen

Reviewer score

5
5.01.0
john c
Business
Fort Worth, TX, USA
Aug 11, 2014

Family Vacation

Everything was great from arrival to departure staff was very friendly,restaurants were great..

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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