$214 Avg/night
Rate and special offer based on Check-in: Aug 7, 2014 Check-out: Aug 10, 2014

Viva Wyndham Azteca Resort - All Inclusive - Playa del Carmen

3 stars
Paseo Xaman-ha, Lote Hotelero 8, Playa Del Carmen, 77710
Hotel Overview
Reviewer score
3.7
out of 5
143 reviews
Beyond all-inclusive!

Staff was friendly, food was AMAZING! (I seriously don't know what anyone could complain about??)... See full review

  • allinclusive4ever
  • Jul 14, 2014
excellent vacation

The hotel staff was phenomenal they were very helpful and nice with everyone. I really enjoyed... See full review

  • couple in l0ve
  • Aug 20, 2013
Viva Wyndham Resorts believes that a true vacation experience begins at the heart of the destination and Playacar boasts one of the most pristine beaches in the Mexican Caribbean. Here you will find Viva Wyndham Azteca, it is a 30,000-sq. Mts. resort, 100 mts. of beautiful white sandy beach with 270 rooms set in a lush tropical setting and a spirit of never ending fun thanks to a variety of activities and the chance tcomprehensive inclusive o know the true culture of Mexico. In the area, you will find the ruins of Tulum and innumerable ways to reach typical villages and beautiful beaches permitting both a relaxing, cultural and, of course, an unforgettable vcomprehensive comprehensive acation.

For those of you who love action, fresh air and excitement, Viva Wyndham Resorts is the perfect place with a whole selection of sports to choose from. Non-motorized sports including Windsurfing, Kayaking, Sailing, Boogie boards, Snorkeling equipment, Introductory dive lessons, Water polo, Water aerobics, Tennis (floodlight included), Bicycling, Volleyball, Weight room, Aerobics, Stretching , Bocce ball on the beach, Table tennis, Archery (at Viva Wyndham Maya)and Climbing wall (at Viva Wyndham Maya) are all available or cross the boundaries between two worlds, submerging into the peace, tranquility and indescribable beauty of the underwater kingdom with Viva Wyndham Diving. If you havent been diving before, you can take one of our beginners courses and be beneath the waves in no time at all or maybe you have experienced diving and would like to improve your PADI rating. Sports available at extra charge include fishing, golf at the 18 hole Playacar golf course, horseback riding nearby, water and land excursions.

Viva Wyndham Resorts is an all-inclusive chain of hotels which means that just about everything is included in your stay. As part of Viva Wyndham Resorts all-inclusive vacation package guests enjoy Accommodations, Full breakfast, lunch and dinner, Snacks 24 hours, Unlimited drinks, Cocktails and house wine, Bar 24 hrs, Room Service 24hrs, Beach bar, Tea time, Welcome cocktail, Unlimited non-motorized sports, Daily activities program with international entertainment staff, Games, Caribbean dances lessons, Cocktails and Mexican cuisine Lessons, Live music, Live nightly entertainment, Theme parties, Sport Bar, Weight room, Sauna, Jacuzzi, Steam bath and shower area, Childrens program from 4- 12 years, Junior program mini-disco, Chaise lounges and beach towels and Taxes and tips..

Viva Circus. Guests staying at Viva Wyndham Azteca can enjoy all facilities of Viva Wyndham Maya, including the fantastic Viva Circus: the new entertainment program with amazing acrobatic stunts, thrilling interactive trapeze lessons and astounding circus juggling and entertainment. Viva Wyndham Maya will continue to entertain its guests with a full line-up of circus performances and interactive stunts with trained professionals, further expanding its comprehensive all-inclusive entertainment offerings.
OPTIONAL PACKAGES:
Honeymoon Package: For a minimum of 4 days and 3 nights stay, your clients will be able to enjoy, at no additional charge the following package: Upgrade to a higher category room, based on hotel availability, a bottle of champagne / sparkling wine, a fruit basket, a hors dovres tray, a 7 x 4 picture, 2 t-shirts, plus our all inclusive package. Copy of the marriage certificate required upon check in.
- Packages Available with Extra Charge:
Wedding Package: Includes Civil Judge and all legal expenses (does not include legalization), Wedding cake for 10 persons, Bar for 10 guests, Decoration, Bride bouquet, Wedding coordinator, 10 pictures, and Music. The corkage is free of charge. You can ask about out others packages.
Also available Spa, Diving and Excursion packages.

Viva Wyndham Azteca Resort - All Inclusive - Playa del Carmen Rooms

Superior Ocean View
Guestrooms feature two queen size beds or one king size bed, central air conditioned, color satellite TV, telephone, bathroom with tub and shower, iron and iron board, separated vanity with hair dryer, french balcony, safe box, turn-down service, pillow selection and mini bar with soft drinks, juice and beer. Handicapped rooms with one queen sized bed and adjoining rooms available. Cribs upon request.
Superior Room
Guestrooms feature two queen size beds or one king size bed, central air conditioned, color satellite TV, telephone, bathroom with tub and shower, iron and iron board, separated vanity with hair dryer, french balcony, safe box, turn-down service, pillow selection and mini bar with soft drinks, juice and beer. Handicapped rooms with one queen sized bed and adjoining rooms available. Cribs upon request.
Family Room
The Family Room is two connecting rooms and now when guests book the room, kids 17 years of age and younger are permitted to stay in the connecting room allowing parents to be next to their children while still enjoying some privacy. Additionally, the Family Rooms now feature WII and XBOX games included in the all-inclusive price. There is a minimum occupancy of 2 adults and 2 kids in order to book these rooms.
Honeymoon Suite Oceanfront with Jacuzzi 456 SQ FT
The beautifully appointed rooms are larger than the Superior guest rooms and offer 456 square feet and modern décor, including marble floors, white and orange bedding and fabrics with contemporary yet rich wood furniture, an entryway with a seating area for two, a king size bed, a flat screen television built into the wall, an open Jacuzzi tub with marble and glass walls, and a separate vanity area.

Amenities

  • All inclusive
  • Free parking
  • Outdoor pool
General
Concierge
Activities
Outdoor pool
Fitness Center
Spa
Night club
Tennis
Dining
All inclusive
Bar/Lounge
Restaurant
Room service
Services
Business center
Laundry service
Childcare Service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Currency exchange
Parking
Free parking
Accessibility
Handicapped rooms/facilities
Americans with Disabilities Act (ADA) compliant
Accessible facilities
Wheel chair access
Service dogs allowed
Service animals allowed
Accessible parking
Handicapped parking
Wheelchair accessible elevators

Hotel Map

20.6108 -87.0871
Area served
Playa del Carmen, Riveria Maya, Quinta Roo Mexico
Nearby airports
Cancun International Airport. 35 Milles.
Area description
In the Riviera Maya, at the Playacar complex, 2 miles from Playa del Carmen town, 35 miles from Cancun International Airport.

Dining

La Scala
Italian restaurant open for dinner only, a la carte, reservations required
Xul Ha
Mayan restaurant a la Carte open for dinner, reservations required.
Il Palco
Italian restaurant a la Carte open for dinner, reservations required.
Don Diego
Mexican menu a la carte for dinner, reservations required.
Located at Viva Wyndham Maya
Portofino
Mediterranean restaurant a la Carte open for dinner, reservations required.
Located at Viva Wyndham Maya
Miramare
Pizza Pasta restaurant a la Carte open for dinner, reservations required.
Located at Viva Wyndham Maya
El Nopal
International buffet restaurant with theme dinners and diet corner open for breakfast, lunch and dinner.
Bamboo
Oriental restaurant a la Carte open for dinner, reservations required.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (143)

Ratings and reviews for Viva Wyndham Azteca Resort - All Inclusive - Playa del Carmen

Overall score

3.7 / 5
5.01.0
143 out of 143
Amenities:
3.8
Room cleanliness:
4.3
Hotel staff:
4.4
Room comfort:
3.7
Location:
4.5
Value:
4.1

85% would recommend to a friend.

Sort by:
Review of Viva Wyndham Azteca Resort - All Inclusive - Playa del Carmen

Reviewer score

5
5.01.0
allinclusive4ever
Missouri
Jul 14, 2014

Beyond all-inclusive!

Staff was friendly, food was AMAZING! (I seriously don't know what anyone could complain about??) The beach was perfectly beautiful. All the included activities were fun too, but I just wish we had done more! There was always something happening--I was very impressed. Had there not been a few places we wanted to see we could've just stayed at the resort the entire time! BEST VACATION EVER...

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Money-saving tip: In Hotel

Take full advantage of all the happenings! Make sure to find the schedule of events early so you don't miss anything.

Review of Viva Wyndham Azteca Resort - All Inclusive - Playa del Carmen

Reviewer score

3
5.01.0
Boobie44
Westland, MI
Jun 26, 2014

Group getaway

My overall experience wasn't bad, I just felt like because I didn't want to invest into the hotel I was treated different, although I paid the same money. You shouldn't have to be invest in an hotel in order to get treated like a VIP. I have no intention of every going there again

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
3
Review of Viva Wyndham Azteca Resort - All Inclusive - Playa del Carmen

Reviewer score

3
5.01.0
aloproductions
Los Angeles, CA
Feb 18, 2014

Staff Couldn't Find My Reservation....

When I arrived the staff couldn't find my reservation, so they sent me to their sister resort "Viva Maya" - which I disliked. A day later travel agency re-notified the hotel of my reservation, and I was given a room. The staff was poor at handling a reservation made 4 months in advance. Staff was okay, although I felt discriminated due to being Hispanic. The staff was more attentive to the Anglo and white tourists. I noticed several discrepancies throughout my stay, this was disappointing. Food selection was good, facilities were decent. I didn't like the fact the pool closed at sunset 6pm, how disappointing! There is no light in the beach area, so your out at your own risk =( The activities offered are Kayaking, Wind Surfing, and bike rentals. I had a good time, however I think I won't return here...

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
3
Room comfort:
4
Location:
5
Value:
3
Money-saving tip: Short walk from hotel

Buy your tours at the small plaza, a short walk from the hotel. They have cheaper rates than the hotel tour desk.

Review of Viva Wyndham Azteca Resort - All Inclusive - Playa del Carmen

Reviewer score

4
5.01.0
Cold Iowan
Ankeny IA
Feb 18, 2014

Great smaller resort

I found this resort to be perfect for myself and husband. It is on a smaller scale than its sister resort, Wyndham Maya which is a few blocks away. I found the rooms clean, beds comfortable, food at the specalty restaurants very good, and it was within walking distance to Playa Del Carmen, via beach. Resort grounds were beautiful and immaculate. I would definately recommend this resort.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Sightseeing tip: Short walk from hotel

If you book excursions, would definately take the city bus from downtown Playa Del Carmen. It costs $5 per person and will take you to Xcaret, Tulum or any other parks you desire. Much cheaper than booking through your resort or someone trying to sell you a package deal.

Review of Viva Wyndham Azteca Resort - All Inclusive - Playa del Carmen

Reviewer score

2
5.01.0
KMGL4
New Jersey
Jan 15, 2014

Family Orientated

This resort was very nice and well located. The staff was great and super friendly. Somwhere you can bring your family and feel comfortable and at home. The beach was beautiful and the pool as well. Big enough to feel relaxed and not claustrophobic. The food at this resort was awful. I was definitely expecting better tasting food as well as quality but on the upside it was my only dislike. Hope this helps.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
3
Review of Viva Wyndham Azteca Resort - All Inclusive - Playa del Carmen

Reviewer score

4
5.01.0
CIndy1698
Chicago, IL
Oct 19, 2013

Amazing

Great experience . The resort was close to mostly all the attractions. Staff was amazing some spoke little english, but going to the mother land and speaking spansh at my home was no problem for me to communicate . My family and i went during school season so the resort was not very full but that was comforting. The all inclusive food was amazing and allways changed themes everyday. Overall the place was great and worth the first ever plane ride.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
5
Dining tip: In Hotel

Food is amazing didnt have to spend a penny outside of the resort. Buffet style all day long!

Review of Viva Wyndham Azteca Resort - All Inclusive - Playa del Carmen

Reviewer score

4
5.01.0
minnewaska girl
ny, ny
Aug 22, 2013

playing in playa

beautiful grounds and beach nice pool and facilities. outstanding staff. hard beds and basic rooms. mostly europeans here, lots of cigarettes.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
4
Dining tip: In Hotel

book restaurant dinners as soon as you can. food is much better than the buffet and they fill quickly.

Review of Viva Wyndham Azteca Resort - All Inclusive - Playa del Carmen

Reviewer score

5
5.01.0
couple in l0ve
virginia, Springfield
Aug 20, 2013

excellent vacation

The hotel staff was phenomenal they were very helpful and nice with everyone. I really enjoyed staying at Viva Azteca if I come back to riviera maya I will will definitely go back to viva azteca

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: Short walk from hotel

Don Diego restaurant food was out of the window

Review of Viva Wyndham Azteca Resort - All Inclusive - Playa del Carmen

Reviewer score

4
5.01.0
Redfish
Murrels Inlet, South Carolina
Aug 4, 2013

Nice Vacation

We had a very nice stay at the hotel. rooms were clean and food was very good and accessible. We did have difficulty at check-inn. We wanted two rooms together which we waited for two hours in extreme heat and humidity. First room was ready 30 minutes late-3:30 pm. Second room was 4:00 pm, an hour late and they were not together, just in the same building. Then had to wait in the second room for the door to be replaced because the lock would not work. Go figure. Only other complaint was that we were there four nights and were only allowed to eat in the reservation restaurants once. Other than that, things went smoothly.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
3
Room comfort:
4
Location:
5
Value:
3
Review of Viva Wyndham Azteca Resort - All Inclusive - Playa del Carmen

Reviewer score

4
5.01.0
Priceless Memories
Plattsburgh, New York
Jul 14, 2013

Viva Azteca Wyndham-Playa del Carmen is the PLACE to go!

Great value for the experience and the precious memories we will keep forever! We are a family of four with two daughters ages 18 and 12 and had a fabulous time at the resort. We went to the pristine beach everyday, kayaked, swam in the pool, participated in daily scheduled activities and went to see the nightly show daily. The staff at Azteca is outstanding! They made the experience so much more than we could have hoped for and the vacation exceeded our expectations. The staff/entertainers were energetic and welcoming--did not push you to participate in the activities but made you feel included at the same time. I read many reviews before our vacation and we experienced NO disappointments. The beach was beautiful and extremely clean; no rocks to worry about. The hotel was super clean, with staff always tending to the gardens and keeping things tidy. The room was a bit small but we spent our time outdoors. The reasoning for the "room" receiving four stars, is that the mattresses were super firm and there was an awful septic smell in our bathroom daily. If the resort could remedy this, our rating would be 5 STARS for everything! My daughters are already planning there next visit to Viva Wyndham Azteca, "with or without" there parents!:) Thanks to all at the Azteca!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Dining tip: In Hotel

We made our three reservations for the a la carte restaurants on Day One. The Italian restaurant had tasty food and we enjoyed the selection. After visiting the second a la carte restaurant, we realized that we rather visit the buffet at our own designated time and eat from the vast variety of food offered there, instead of being limited to the choices at the a la carte restaurant. Just our preference to eat lots of salad and fruit offered at the buffet; can't go wrong either way.

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