Viceroy Riviera Maya - Adults only

4 stars
View map of Playa Xcalacoco, Fraccion 7, Playa del Carmen, 77710

Hotel Overview

4.7/5

Overall score

100%

Would recommend

Amenities:
4.6
Cleanliness:
4.7
Hotel staff:
4.9
Comfort:
4.9
Location:
4.5
Value:
3.8
Secluded villas and spa in beautiful Mexican hideaway
Viceroy Riviera Maya - Adults only is located on a six-acre stretch of pristine Caribbean white-sand beach surrounded by a tropical forest on the Yucatan Peninsula. This small and intimate collection of villas has a spa, health and yoga facilities and a restaurant and bar. Viceroy Riviera Maya Hotel is modern and stylish with a minimalist, natural vibe. Guests come here to relax, unwind and enjoy the serene beauty of the region, all from comfort of their rooms and the exquisite seclusion of the Viceroy Riviera Maya - Adults only.

Hidden in a small village of Playa Xcalacoco just outside Playa del Carmen, along the pearlescent sands of the Riviera Maya, Viceroy, formerly The Tides Riviera Maya, is a seaside refuge extending deep into the primitive Maya tropical forest. The 41-villa Mexico Luxury resort and its stunning spa present the epitome of Maya Riviera beach unpretentious luxury, exuding the ambience of an exclusive private Playa del Carmen villa or opulent residential compound.

While on in the area, tourists can enjoy snorkeling, scuba diving and water skiing on the blue waters of the Caribbean Sea. Guests can also dive the cenotes, visit Xaman Ha Aviary or experience the dining, shopping and nightlife opportunities at Quinta Avenida. Vacationers can also go golfing, horseback riding and sightseeing in the surrounding area.
3 Reasons To Stay:
  • Intimate and beautiful surroundings and accommodation
  • Several on-site restaurants
  • Plenty of on-site recreational amenities such as outdoor pool, gym and full-service spa
Viceroy Riviera Maya - Adults only Rooms
The 41 private villas at Viceroy Riviera Maya - Adults only feature a completely private patio and plunge pool, outdoor shower, high-ceiling thatched-palapa roof echoing the jungle environment, 500-thread-count Egyptian cotton sheets, plush down pillows, and a terrace replete with chaise lounges, hand-carved stone dining table and a handmade crochet hammock. Villa locations range from oceanfront and ocean view to verdant jungle gardens.
Things To Do:
  • El Camaleon Golf Club (3.7 mi/6 km)
  • Xcaret Eco Theme Park (12.3 mi/19.8 km) 
  • Playa del Carmen (7.3 mi/11.8 km)

Viceroy Riviera Maya - Adults only Rooms

Luxury Villa
Luxury Villa:

  • King bed
  • 1000sqft./93sqm.
  • Garden view
  • Private pool/terrace
  • Hammock
  • Royal Villa
    Royal Villa:

  • King bed
  • 1000sqft./93sqm.
  • Garden view
  • Enhanced amenities
  • VIP Service
  • Premium Villa
    Premium Villa:

  • King bed
  • 1700sqft./158sqm
  • Set within lush foliage
  • Yet steps from the sea
  • Oceanview Villa
    Oceanview Villa:

  • King bed
  • 1700sqft./158sqm
  • Stunning ocean views of the sea and coastline
  • Beachfront Villa
    Beachfront Villa King:

  • 1700sqft./158sqm.
  • Unobstructed ocean views
  • Intimate and private
  • Amenities

    • High-speed internet
    • Free parking
    • Outdoor pool
    • No smoking rooms/facilities
    General
    Air conditioned
    No smoking rooms/facilities
    Pet friendly
    Activities
    Outdoor pool
    Fitness center or spa
    Fitness Center
    Golf
    Jogging track
    Solarium
    Tennis
    Boating
    Scuba diving
    Fishing
    Dining
    Bar/Lounge
    Restaurant
    Room service
    Services
    24 hour front desk
    Business center
    Maid service
    Laundry service
    Express checkout
    Concierge desk
    Wake-up service
    Tour desk
    Porters
    Doctor on call
    Gift shop
    Copy service
    Internet
    High-speed internet
    Parking
    Free parking
    Valet parking
    Room
    DVD player
    Television with cable
    Radio
    Safe
    Telephone
    Mini bar
    Hairdryer in room
    Turndown service
    In room movies
    Temperature control
    Shower
    Iron
    Ironing board
    Trouser press

    Hotel Map

    20.6638 -87.0324
    Area served
    Resort
    Nearby airports
    Cancun International, (CUN), 45.00, MI, S;

    Dining

    La Marea Restaurant and Lounge
    Capturing the fine poetry of dining, La Marea Restaurant features Yucatecan and Maya cuisine abundant in fresh seafood and playfully dubbed Yucatecan Cuisine. An array of chef s recommendations is prepared daily. One of the most exciting places.
    Anytime anywhere
    Viceroy Riviera Maya unique butler service invites guests to dine whenever and wherever they prefer- evoking the ethos of a private residence- Enjoy breakfast at midnight poolside- cocktails in your villa with newfound friends or light savories following
    Wine Cellar
    Featuring wines from the finest vintages.
    Maya Kitchen
    An outdoor ancient Maya kitchen constructed of rustic wooden branches and a palapa roof provides guests with a unique Riviera Maya private dining venue -for parties with a minimum of eight. The kitchen also hosts Chef Mariana Perez Maya cooking classes

    Hotel Policies

    Check-in:
    3:00 PM
    Check-out:
    12:00 PM

    Terms and conditions

    Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

    The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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    Guest Reviews (10)

    Ratings and reviews for Viceroy Riviera Maya - Adults only

    Overall score

    4.7 / 5
    5.01.0
    10 out of 10
    Amenities:
    4.6
    Cleanliness:
    4.7
    Hotel staff:
    4.9
    Comfort:
    4.9
    Location:
    4.5
    Value:
    3.8

    100% would recommend to a friend.

    Sort by:
    Review of Viceroy Riviera Maya - Adults only

    Reviewer score

    5
    5.01.0
    IrinaG
    Business
    Los Angeles, California
    Aug 30, 2014

    Beautiful secluded getaway

    This is a wonderful secluded very private boutique hotel that is perfect for a couple wanting to get away from it all.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    4
    Cleanliness:
    5
    Hotel staff:
    5
    Comfort:
    5
    Location:
    5
    Value:
    3
    Trip purpose:

    Business

    Sightseeing tip: Short drive from hotel

    Xcaret is a short 20 minutes drive from the hotel. Make sure you visit this wonder as you will not experience anything comparable in the US.

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    Review of Viceroy Riviera Maya - Adults only

    Reviewer score

    4
    5.01.0
    Fun Diver
    Business
    DC
    Jul 13, 2014

    Greta Place

    Breakfast was amazing, staff was excellent. Dinner service was a bit slow, but while one is lounging around it is not that important. We took a car into town 2 nights for dinner and found the food to be excellent. Omar made excellent suggestions. The room was very private, outside shower was great. Plunge pool a nice touch. The place is perfect for rest and relaxation.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    4
    Cleanliness:
    4
    Hotel staff:
    5
    Comfort:
    5
    Location:
    4
    Value:
    4
    Trip purpose:

    Business

    Dining tip: Short drive from hotel

    Foot better in town, than at hotel

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    Review of Viceroy Riviera Maya - Adults only

    Reviewer score

    5
    5.01.0
    Necie Love
    Business
    Washington, DC
    Jul 4, 2014

    Loved It!!!

    My stay at the Viceroy Riviera Maya was fabulous, absolutely fabulous. The grounds are so beautiful to walk..to walk through the nature trails that are beautifully manicured with peaceful sitting places along the way. There is even one sitting place near the water falls. The spa is absolutely gorgeous. And, the messages are out of this world. I had an outdoor message. The pool, beach, and the food/drink service are all outstanding.Now, for the villa. I absolutely love, love the villa. The quality of the workmanship is outstanding. The layout is outstanding. The amenities, including the linen are outstanding. I relaxed in my villa pool, slept in my hammock, and showered in my outdoor shower! Oh! And, my yoga classes with Sam were also outstanding. The staff are very attentive and very pleasant. This place is now top on my list of best getaway places. It is very peaceful and safe. I will be there again, next year. PS---I went alone, a single woman.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    5
    Cleanliness:
    5
    Hotel staff:
    5
    Comfort:
    5
    Location:
    5
    Value:
    5
    Trip purpose:

    Business

    Entertainment tip: Short drive from hotel

    The cab ride to 5th Avenue is expensive, $20 each way.

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    Review of Viceroy Riviera Maya - Adults only

    Reviewer score

    5
    5.01.0
    Tishrum
    Business
    Georgia
    Jun 16, 2014

    Great romantic getaway

    We had a wonderful time. It was a small intimate venue with great service, great food, and great amenities. Would go back anytime and certainly recommend it to family and friends.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    5
    Cleanliness:
    5
    Hotel staff:
    5
    Comfort:
    5
    Location:
    5
    Value:
    4
    Trip purpose:

    Business

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    Review of Viceroy Riviera Maya - Adults only

    Reviewer score

    4
    5.01.0
    Jungle Doc
    Business
    San Diego, CA
    May 22, 2014

    Jungle paradise

    We had an amazing stay at Viceroy Mayan Riviera. The setting is exceptionally beautiful, with the perfect mix of nature and serenity. The staff is great and aim to please from the top down and everyone has a genuine smile. The food and drinks are excellent, but a bit (perhaps 10%) overpriced given the hefty 16% tax levied by the government on most if not every purchase. As for the rooms, the best value is clearly the 'base' Luxury Villas, at least some of which have a soothing waterfall attached to the plunge pool. They're ample sized for 2 people, very clean and modern enough. We purchased the Royal Villa upgrade, which I don't see as much of an upgrade (have a larger outside space with 2 chaise lounges but no waterfall) and in retrospect wish we stuck with the Luxury Villa. Our Royal Villa was too noisy due to it's proximity to the kitchen, and the manager graciously upgraded us to the Premium Villa, which is a very solid upgrade, having a larger, more updated bathroom including a tub (Luxury and Royal have showers--both indoor and outdoor but no tub), walk-In closet, an enclosed toilet (I.e. 'water-closet') plus slightly nicer furniture and accessories. If money's no object, I would go Premium. The spa is FANTASTIC: we had a couples massage under a palapa outside right next to a waterfall--incredible!! The menthol steam room (I think it was menthol) was very hot and super relaxing, as was the overall ambience of the spa itself. Took a yoga class on the pier, which was an amazing setting and the teacher was great; price was steep at $33/class; think $25 is reasonable, but also could be a nice free, value-added feature. Overall our stay was AMAZING and would definitely go back. If given the option by Cheap Tickets, I would give it a 4 1/2 star rating; hotter showers (they were warm but not hot) and slightly lower-priced food/beverage/yoga (I.e. better value) would elevate it to 5 stars, without a doubt.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    5
    Cleanliness:
    4
    Hotel staff:
    5
    Comfort:
    4
    Location:
    5
    Value:
    4
    Trip purpose:

    Business

    Dining tip: In Hotel

    Margaritas were awesome--recommend the ginger and cilantro/pineapple

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    Review of Viceroy Riviera Maya - Adults only

    Reviewer score

    5
    5.01.0
    Gina and Rob
    Business
    Ridgefield, CT
    Apr 23, 2011

    Phenomenal Service, Setting, and Food

    Peaceful, luxurious in a jungle boutique sort of way. Attention to detail in the design and every little touch is spot on for what this resort wants to be. The service is impeccable. The setting is exquisite. The food is outstanding. Great massages, food, reading, and relaxing.Thanks to [...] and the many others who made our stay great!

    Hotel features (5 = best, 1 = worst):
    Amenities:
    5
    Cleanliness:
    4
    Hotel staff:
    5
    Comfort:
    5
    Location:
    5
    Value:
    4
    Trip purpose:

    Business

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    Thank you for your feedback!
    Review of Viceroy Riviera Maya - Adults only

    Reviewer score

    5
    5.01.0
    Anonymous
    Business
    San Francisco, CA
    Mar 16, 2011

    Ideal spot for a girls weekend

    The Tides is in a word, perfect. The staff is attentive, kind and english-speaking. The grounds are well maintained and the hotel layout unique. The spa is an oasis of serenity. The food is delicious (a bit pricey). And, the margaritas are served on the rocks with the finest tequila. Seven girls celebrating their 40th birthdays enjoyed every minute of their vacation at the Tides without a single complaint. It was sheer bliss.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    5
    Cleanliness:
    5
    Hotel staff:
    5
    Comfort:
    5
    Location:
    5
    Value:
    3
    Trip purpose:

    Business

    Nightlife tip: Short drive from hotel

    Go dancing!

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    Review of Viceroy Riviera Maya - Adults only

    Reviewer score

    5
    5.01.0
    Frequent international traveller
    Business
    Philadelphia USA
    Jan 10, 2011

    Tides delivers on expectations and more

    Tides is a small boutique hotel and spa on the Riviera Maya but apart from the crush of other tourists. Setting in coastal forest on the beach and low number of very tasteful villas makes for personal space, calm and quiet. Staff is top shelf, knowing exactly where the line is between being attentive and being invasive... and really will follow through on your special requests, whether these be for a special meal or arranging an outing. The hotel spa is also excellent and comparable in quality of service to high end in the USA. Very highly recommended!!

    Hotel features (5 = best, 1 = worst):
    Amenities:
    5
    Cleanliness:
    5
    Hotel staff:
    5
    Comfort:
    5
    Location:
    5
    Value:
    4
    Trip purpose:

    Business

    Sightseeing tip: In Hotel

    The spa is really top notch - not just an add-on to make the brochure look good.

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    Review of Viceroy Riviera Maya - Adults only

    Reviewer score

    4
    5.01.0
    SydneyChic
    Business
    Australia
    Apr 5, 2010

    Good for romantic couples

    Lovely welcoming staff and friendly service. Secluded location was very peaceful with a 15 min cab ride into Playa for about $15 american dollars. This is great if you want to get away from it all and just lie on the beach. We went to Playa every day so hired a vespa to get in and out.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    4
    Cleanliness:
    5
    Hotel staff:
    4
    Comfort:
    5
    Location:
    3
    Value:
    3
    Trip purpose:

    Business

    Dining tip: Short drive from hotel

    Negrosal - great service and food

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    Review of Viceroy Riviera Maya - Adults only

    Reviewer score

    5
    5.01.0
    Anonymous
    Business
    Minnesota
    Mar 21, 2010

    Wow...Just Go!

    If you want luxury, pampering and peace go here. The resort looks better in person than it does on the site. The rooms are amazing. Take the outdoor shower... you will never want to shower indoors again. Don't go to the tides if you are worried about every dollar you will spend. But compaired to the all inclusives it is almost the same cost...unless you drink all day long.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    4
    Cleanliness:
    5
    Hotel staff:
    5
    Comfort:
    5
    Location:
    3
    Value:
    4
    Trip purpose:

    Business

    Nightlife tip: Short drive from hotel

    You are a 15 -30 minute taxi ride (depending on traffic) from Playa Del Carmen. Do go to Playa..5th Avenue is not to be missed.

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