$480 Avg/night
Rate and special offer based on Check-in: Jan 10, 2015 Check-out: Jan 12, 2015

Valentin Imperial Maya- Adults Only All Inclusive

5 stars
Carretera Chetumal Puerto Juarez, KM 311 +500, Playa del Carmen, 77710
Hotel Overview
Reviewer score
4.5
out of 5
652 reviews
great trip

Best placé i have ever Been Ive been in other places and no one compares to this one See full review

  • Francisco D.
  • Dec 24, 2014
Awesome trip

We just came back from Valentin Imperial Maya resort. If you are looking for a luxurious, extra... See full review

  • Andrey L.
  • Dec 23, 2014
The Valentin brand has been managing family-oriented hotels since 1966, but Valentin Imperial Maya caters solely to the adult crowd, in the paradise-like setting of Mexico's Riviera Maya. Stroll through quiet gardens or paddle in the free-form pool beside thatched lanais, greeted by staff in traditional floral dress. With full kitchenettes, complimentary Wi-Fi, and a ready-stocked-and complimentary-mini-bar, guests can come and go freely on vacation or handle business at their own pace. Enjoy Quintana Roo in peace, with Swedish massages and a spectrum of all-inclusive benefits dining at restaurants like French gourmet L'Alsace or tasting Thai-Indonesion fusions at Taman Sari.

Key facts
  • 540 suites
  • 8 restaurants, including Il Olivio, Ginger, L'Alsace and The Corner
  • 11 bars, including Sun & Moon, Heaven & Earth and Sunrise & Sunset
  • 12,000-square-feet of conference and event spaces
  • Spa
  • Hair/beauty salon
  • Fitness center
  • Tennis
  • Complimentary Wi-Fi
Neighborhood
About 20 minutes north of buzzing Riviera Maya resort Playa del Carmen, the Valentin Imperial hotel is based on Playa del Secreto beach, a private stretch of coastline. Playa del Carmen is a feast for the eyes if you're hungry for souvenir shopping, with local handcrafts, accessories and jewelry available, while the lively nightlife here is centered around 5th Avenue. Cancun International Airport (CUN) is 25 minutes away by car, and you can ride north to Cancun for access to the wider Quintana Roo area.
Hints and tips
Make your daily beach excursions easier by booking a Golden Swim-Up room. These venues are a bit more private, although some travelers prefer the views from the upper level floors.

If it's your anniversary, be sure to let the concierge know so that you get the extra special treatment; you may even return from a day of scuba diving or jungle trekking to discover a complementary bottle of wine!

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Valentin Imperial Maya- Adults Only All Inclusive Rooms

Standard features for all room categories
-Private furnished terrace or balcony -Full marble bathrooms -Separate shower cabin -Separate Toilet -Vanity mirror -Hair dryer & Scale -Bathrobes & Slippers -Phone in bathroom -Satellite TV -Air Conditioning with in-room climate control & Ceiling fan -Radio/Alarm Clock with I-Pod dock -Direct dial telephone with voice mail -Free High speed Internet connection -Electronic in-room safe (laptop size) -Coffee maker set -Mini bar -Iron & Ironing board -Turn down service available from Silver Jr Suite -Umbrella
Deluxe Junior Suites
516 Sq Ft. Jr. Suites with pool or garden view and balcony or terrace. The majority of the Deluxe Junior Suites are located in buildings 3, 4 and 5 with a few scattered in buildings 1 and 2. Deluxe Junior suites are equipped with either two double beds or one king. These rooms are perfect for friends/family because there is total privacy between the bedroom and bathroom. Handicap rooms available. -Hydro massage bathtub -Single vanity -3 handicapped rooms available
Silver Junior Suites
516 Sq Ft. Jr. Suites with pool or garden view and balcony or terrace. The Silver room category is the closest to the main lobby bar & restaurants. All Silver junior suites are equipped with one king bed and offer a romantic ambiance with a double jacuzzi that separates the bedroom from bathroom. A beautifully appointed junior suite for guests who want to be close to the restaurants, Lobby and pool. No double beds or handicap rooms in this category.
-King-size bed only -Jacuzzi for two -Open Bathroom Concept -Double vanities
Diamond Suite Privilege (Privilege Package Included)
1.032 Sq Ft. Large suites provide a separate living room and a roof terrace. Located in buildings 1 - 5, these corner units provide the best views of the Caribbean and the resort. All Diamond Suites have King bed only and feature a double Jacuzzi in the bathroom. Living room features a second TV. Perfect for the guest looking for that extra space, service and personal attention. Privilege amenities are included. No double beds or Handicap rooms in this category.
King size bed Separate living room Sofa bed in living room Private and furnished terrace. Jacuzzi in bathroom DVD player with Dolby Surround System Privilege amenities included.
Suite Diamond & Imperial offer the same services but are not identical and have a different room distribution.
Imperial One Bedroom Suite
1.032 feet2.Large suites with separate living room with sofa-bed. Roof terrace is complete with outdoor hot tub and large enough to host a small cocktail party. Located in buildings 2-8, these corner units provide impressive views of the Resort. All Imperial Suites have King bed only and two bathrooms, one with a double Jacuzzi. Living room features a second TV with dolby surround sound and a dining space. Perfect for the guest looking for the ultimate in luxury, service and personal attention. Privilege amenities are included. No double beds or Handicap rooms in this category. -King size bed -Separate living room -Sofa bed in living room -2 Bathrooms including 1 oversized bathroom with open concept and double jacuzzi -Private and furnished terrace with outdoor Hot Tub -DVD player with Dolby Surround System in living room
Suite Diamond & Imperial offer the same services but are not identical and have a different room distribution.
Golden Jr Suites
656 Sq Ft. Junior Suites overlook the pool and have balconies. Located in buildings 6, 7, and 8, these large Golden Junior Suites offer two double beds or one king on the second floor. All thirds floor rooms are available with King bed only. An oval double jacuzzi separates the bedroom from bathroom (with bidet). Large sitting area with 2nd TV makes one feel at home. These ideally situated suites have a pool view, but also overlook a lagoon bounding with birds and nature. Perfect for the person who likes to have a coffee or drinks on the balcony and enjoy the sounds and sights of the resort. No handicap rooms in this category.
-King bed or 2 double beds on 2nd floor, King beds on 3rd floor. -Jacuzzi for two -Double vanities -Separate toilet with bidet -Division between living room and bedroom and closed bathroom on 2nd floor -2 Satellite TVs, (1 LCD) -Pillow Menu
Golden Swim-Up Jr. Suites
656 Sq Ft. Junior Suites with oversized terrace that faces the pool. Located in buildings 6, 7 and 8. These large Golden Jr. Suite Privilege, are on the ground floor and offer two doubles or one king bed. An oval double jacuzzi separates the bedroom from the bathroom. Large sitting area with 2nd TV makes one feel at home. These ideally situated suites are directly in front of a pool with only a patio, a patch of grass and two chaise lounges separating the suite from the welcoming water. Perfect for the guest who wants to feel as if the pool is an extension of their suite. -King size or 2 Double beds -Jacuzzi for two -Double vanities -2 Satellite TVs, (1 LCD) -Division between living room and bedroom and closed bathroom -Furnished (2 lounge chairs) terrace -Direct access to the swim-up pool from terrace garden -Pillow Menu -3 Handicapped rooms available
Honeymoon Junior Suite
624 Sq Ft.All Jr Suites have oversized jacuzzi, balcony or terrace. Enjoy an oceanfront location directly on the beach, but the view of the ocean may be obstructed by vegetation and is not guaranteed. Located in building 9-14, these Junior Suites are equipped with one king bed. The ultimate in romance is incorporated by a huge tile jacuzzi in the corner of the suite that may be accessed from either the terrace/balcony or the bathroom. Bathroom has a separate toilet area with a bidet for total privacy. Perfect for the guests looking to spend a lot of time enjoying their suite and those who do not want to walk to the beach. No double beds or handicap rooms in this category. -King bed only -Double vanities -Super sized Jacuzzi with panoramic mirror windows -Separate shower cabin with Rain Shower -LCD Satellite Television

Amenities

  • All inclusive
  • WiFi
  • Free parking
  • Outdoor pool
General
Concierge
Elevators
Activities
Outdoor pool
Fitness Center
Spa
Game room
Tennis
Dining
All inclusive
Bar/Lounge
Restaurant
24 hour room service
Services
Business center
Laundry service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Currency exchange
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

Dining

La Hacienda
Mexican Restaurant open from 6 - 10:30 PM. Resort evening casual, Night Casual: Dresses, blouses, skirts, jeans (not torn nor ragged), dress shoes, elegant sandals. Long pants, shirt with collar and long or short sleeves closed shoes or elegant sandals.
The Corner
More than a dinner, a unique dining experience. This restaurant has been created to offer you the most respected culinary trends. We have chosen unique ingredients to create our menu. Elegant and comfortable, combined with attentiveness in service, are the perfect setting for a pleasant evening or the prelude to an unforgettable experience. Dinner from 6:00 PM until 10:30 PM
Tierra
Steak House Grill open from 6 - 10:30 PM. Resort evening casual, Night Casual: Dresses, blouses, skirts, jeans (not torn nor ragged), dress shoes, elegant sandals. Long pants, Bermudas, shirt with collar and long or short sleeves closed shoes or elegant sandals.
Mar
Open from 6 - 10:30 PM. Resort evening casual, Night Casual: Dresses, blouses, skirts, jeans (not torn nor ragged), dress shoes, elegant sandals. Long pants, Bermudas, shirt with collar and long or short sleeves closed shoes or elegant sandals.
Mar y Tierra
Beach restaurant offering Breakfast buffet from 10AM until noon; buffet lunch from Noon until 4:30PM.
Taman Sari
Indonesian Restaurant open from 6 - 10:30 PM. Resort evening casual: Night Casual: Dresses, blouses, skirts, jeans (not torn nor ragged), dress shoes, elegant sandals. Long pants, shirt with collar and long or short sleeves closed shoes or elegant sandals.
Le Marche
Main buffet restaurant, international cuisine serves breakfast from 7 - 11 am ; Lunch from noon until 6pm (a la carte service from 4-6PM). Resort Day Casual: Dress shorts or jeans. Swimwear must be dry and covered. No bare feet.
Il Olivo
Italian restaurant open from 6 - 10:30 PM. Resort evening casual, Night Elegance: dresses, blouses, skirts, jeans (not torn nor ragged) dress shoes, elegant sandals. Long pants only, shirt with collar and long or short sleeves elegant shoes.
L'Alsace
French Restaurant open from 6 - 10:30 PM. Night Elegance: Dresses, blouses, skirts, jeans (not torn nor ragged) dress shoes, elegant sandals. Long pants only, shirt with collar and long or short sleeves elegant shoes.
Ginger
Japanese Restaurant open from 6 - 10:30 PM. Resort evening casual, Night Elegance: Dresses, blouses, skirts, jeans (not torn nor ragged) dress shoes, elegant sandals. Long pants only, shirt with collar and long or short sleeves elegant shoes.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Back to menu Return to top

Guest Reviews (652)

Ratings and reviews for Valentin Imperial Maya- Adults Only All Inclusive

Overall score

4.6 / 5
5.01.0
52 out of 652
Amenities:
4.6
Room cleanliness:
4.8
Hotel staff:
4.6
Room comfort:
4.7
Location:
4.6
Value:
4.5

96% would recommend to a friend.

Sort by:
Review of Valentin Imperial Maya- Adults Only All Inclusive

Reviewer score

5
5.01.0
Didn't burn
Business
Boston
Oct 19, 2014

I would return !

We hung at the beach most of the time because it was noisy at the pool with games, boisterous guests - with 2 swim up bars and unlimited drinks it was expected! The beach was quiet, plenty of shade, waves just big enough to make it fun, and pleasant drink service as needed. Overall food and service was excellent. Our room was ground level and it did smell moldy upon entering every time but not once inside for a while. Bed was very comfortable. I would return.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Nightlife tip: In Hotel

Get up to watch the sunrise and go to bed early. Night life at the resort was lame.

Was this review helpful to you?
Thank you for your feedback!
Review of Valentin Imperial Maya- Adults Only All Inclusive

Reviewer score

4
5.01.0
alexyue
Business
LA California
Oct 12, 2014

Nice vacation

Very good hotel, security is good. Food is OK, drinks are funny.. Cannot swim in the beach

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
2
Value:
4
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Valentin Imperial Maya- Adults Only All Inclusive

Reviewer score

4
5.01.0
frequent Cancun traveler
Business
Oregon
Oct 7, 2014

Wow

VIM is a huge resort, the rooms are extremely spacious, we seen the Golden Jr suites and the stayed in the Emerald Suites, just wow. The only downside is the ocean is hard to see from most of the rooms. The beach is beautiful but has only one good swim in the ocean area. The food options are wonderful, the staff is great, loved having the pool staff bringing me drinks. Room service was very efficient and friendly even at 2 in the morning.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
3
Value:
4
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Valentin Imperial Maya- Adults Only All Inclusive

Reviewer score

4
5.01.0
Kathryn92184
Business
Dallas
Sep 24, 2014

Awesome Girls Trip!

I stayed here for a girls trip over my birthday and we all had no complaints! The staff was great and accommodating; they even made sure our rooms were across from each other. The entertainment was great and energetic and offered lots of options to keep the days/evenings fun filled. The beach at this resort was great!! No rocks, plenty of waves, chairs and a waiter to come by and get drink orders. We stayed at the main pool most mornings and the beach in the afternoons. The Mexican restaurant was really good. The Italian restaurant was mediocre. The French restaurant was INCREDIBLE. Hands down my favorite meal and the waitstaff and ambiance really made for a great birthday celebration! Also, the hotel delivered a birthday desert and maid service made a cake out of our extra towels; which was thoughtful and sweet for my birthday. I would definitely come back for another trip! My only small complaint was that room service was limited and they would not send 5 glasses of wine to one room (we were a party of 5 in two rooms but wanted to have a few drinks in one room before going out). GREAT VACATION. GREAT SERVICE. GREAT DRINKS.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Valentin Imperial Maya- Adults Only All Inclusive

Reviewer score

5
5.01.0
Hhkhmmcmaidi
Business
Cali
Aug 20, 2014

Couples getaway

Amazing! Perfect! Awesome! Incredible! RelAxing! Did not want to leave!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Valentin Imperial Maya- Adults Only All Inclusive

Reviewer score

5
5.01.0
CajunAsian Traveller
Business
Baton Rouge, LA
Jul 18, 2014

Beautiful resort

This was a great resort. The food at the restaurants & buffets were exceptional. You don't need to make daily reservations at the restaurants unless you want to eat at one of the restaurants that cost extra. Beach bar had swings. They had two awesome pool bars. I recommend the Mudslide as a cool drink they make. At the Martini bar, the Tiny Beer shot was delicious. We had a swim up suite. There was two lounge chairs & a pool right outside our room. Room was really clean, nice, & very we'll decorated. I went with a group of single friends. This resort was mostly couples, but that didn't stop us from making friends and having fun.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Money-saving tip: Not Applicable

When traveling to/from hotel, use USA Transfers. They are super friendly, on time, & you get a private van. If you go on their website, you can reserve your round trip & get a discount.

Was this review helpful to you?
Thank you for your feedback!
Review of Valentin Imperial Maya- Adults Only All Inclusive

Reviewer score

5
5.01.0
Trying to keep up
Business
Kennewick, Washington
May 26, 2014

We will definitely be back.!

This was our first all-inclusive and it was amazing. The staff made you feel like family and wanted you to enjoy yourself. Ivan, Ruben, Hector went above and beyond to get us anything we wanted. We had a Jr. Honeymoon Suite that was out of this world with a balcony that looked out to the beach. Lots of activities if you wanted to participate or you could just relax.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Money-saving tip: In Hotel

Pay the extra to be a Preferred Guest. You get a cabana each day at the pool or beach, reservations at your restaurant choice each day, two lobsters (try them grilled), and much more.

Was this review helpful to you?
Thank you for your feedback!
Review of Valentin Imperial Maya- Adults Only All Inclusive

Reviewer score

5
5.01.0
ErinJustin
Business
MN
Mar 16, 2014

2nd time at Valentin

Overall great resort. Beautiful beach with great swimming area, free of rocks. Huge pools. Delicious food (French and Italian were my favorites, but Hibachi was fun too). Excellent Zumba class each day. My only complaint is lack of privacy in the bathrooms, with just a flimsy curtain separating the bathroom from the main bedroom area of the Silver Suite we are in. The resort is also huge, so a lot of walking is required.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: In Hotel

Make reservations for Hibachi for one of your meals. The other restaurants do no require reservations.

Was this review helpful to you?
Thank you for your feedback!
Review of Valentin Imperial Maya- Adults Only All Inclusive

Reviewer score

4
5.01.0
pinklady73
Business
Birmingham, MI
Feb 25, 2014

Great getaway for couples!

We had a terrific vacation at the Valentin. Great staff, wonderful food, phenomenal pool, and the grounds of the resort are beautiful! Make sure to upgrade to the privilege package to get your own cabana each day, upgrades at the restaurants and more. The only thing that could be improved is that the beach is a bit removed from everything. Wish the beach/pool area was more integrated. Other than that it was fantastic!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Nightlife tip: Short drive from hotel

Make sure to go to Playa Del Carmen for an evening!

Was this review helpful to you?
Thank you for your feedback!
Review of Valentin Imperial Maya- Adults Only All Inclusive

Reviewer score

4
5.01.0
lovebug14
Business
WV
Oct 20, 2013

Vacation

Big, not enough transportation between room, pool, beach, main lobby, etc.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Back to menu Return to top