Valentin Imperial Maya- Adults Only All Inclusive

5 stars
View map of Carretera Chetumal Puerto Juarez, KM 311 +500, Playa del Carmen, 77710

Hotel Overview

Reviewer score
4.5
out of 5
638 reviews
Nice Vacation

Resort is very well taken care of. Excellent room service. Restaurants were very nice, portions... See full review

  • John
  • Aug 26, 2015
2nd trip just as good as the first

This was our second trip to the Valentin. We were worried that we wouldn't enjoy it as much as the... See full review

  • Nicole L.
  • Aug 18, 2015
The Valentin brand has been managing family-oriented hotels since 1966, but beachfront hotel Valentin Imperial Maya caters solely to the adult crowd, in the paradise-like setting of Mexico's Riviera Maya. Stroll through quiet gardens or paddle in the free-form pool beside thatched lanais, greeted by staff in traditional floral dress. With complimentary Wi-Fi, and a ready-stocked-and complimentary-mini-bar, guests can come and go freely on vacation or handle business at their own pace at this beachfront property. Enjoy Quintana Roo in peace, with Swedish massages and a spectrum of all-inclusive benefits dining at restaurants like French gourmet L'Alsace or tasting Thai-Indonesion fusions at Taman Sari.

Location
About 20 minutes north of buzzing Riviera Maya resort Playa del Carmen, the Valentin Imperial hotel is based on Playa del Secreto beach, a private stretch of coastline. Playa del Carmen is a feast for the eyes if you're hungry for souvenir shopping, with local handcrafts, accessories and jewelry available, while the lively nightlife here is centered around 5th Avenue. Cancun International Airport (CUN) is 25 minutes away by car, and you can ride north to Cancun for access to the wider Quintana Roo area.
Highlights
  • 540 suites
  • 7 a la carte restaurants and 1 main buffet restaurant, including Italian 'Il Olivo', French 'L' Alsace', Mexican 'La Hacienda', Indonesian 'Taman Sari', Japanese 'Ginger', 'The Corner', Beach Restaurant 'Mary Tierra' and 'Le Marche' buffet restaurant.
  • 11 bars, including two swim-up bars
  • 12,000-square-feet of conference and event spaces
  • Spa
  • Hair/beauty salon
  • Fitness center
  • Tennis
  • Complimentary Wi-Fi
  • 4 acres of gardens and 18 acres of tropical vegetation.
Policies
Make your daily beach excursions easier by booking a Golden Swim-Up room. These venues are a bit more private, although some travelers prefer the views from the upper level floors.

If it's your anniversary, be sure to let the concierge know so that you get the extra special treatment; you may even return from a day of scuba diving or jungle trekking to discover a complementary bottle of wine!

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Valentin Imperial Maya- Adults Only All Inclusive Rooms

Deluxe Junior Suites
516 Sq Ft. Jr. Suites with balcony or terrace with garden view and balcony or terrace. The majority of the Deluxe Junior Suites are located in buildings 3, 4 and 5 with a few scattered in buildings 1 and 2. Deluxe Junior suites are equipped with either two double beds or one king. These rooms are perfect for friends/family because there is total privacy between the bedroom and bathroom. 5 Handicapped rooms with connecting rooms available. -Hydro massage bathtub -Single vanity -3 handicapped rooms available
Silver Junior Suites
516 Sq Ft. Jr. Suites with pool or garden view and balcony or terrace. The Silver room category is the closest to the main lobby bar & restaurants. All Silver junior suites are equipped with one king bed and offer a romantic ambiance with a double jacuzzi that separates the bedroom from bathroom. A beautifully appointed junior suite for guests who want to be close to the restaurants, Lobby and pool. No double beds or handicap rooms in this category.
-King-size bed only -Jacuzzi for two -Open Bathroom Concept -Double vanities
Golden Jr Suites
667 sq ft. Jr. Suites with balconies overlooking the pool. Located in buildings 6, 7, and 8, these large Junior Suites offer two double beds or one king on the second floor (closed bathroom concept). Bathroom equipped with an oval double Jacuzzi and bidet. Large sitting area with a 2nd TV. These ideally situated Jr. suites have a pool view, but also overlook a lagoon bounding with birds and nature. Perfect for the person who likes to have a coffee or drinks on the balcony and enjoy the sounds and sights of the resort. Maximum occupancy 3 adults in existing bedding
Golden Swim-Up Jr. Suites
667 sq ft. Junior Suites on the ground floor equipped with either two double beds or one king with oversized terrace. Located in buildings 6, 7 and 8. An oval double Jacuzzi separates the bedroom from the bathroom (closed concept) with bidet. Large sitting area with a 2nd TV. These ideally situated suites are directly in front of a pool with only a patio, a patch of grass and two lounge chairs separating the suite from the welcoming water. Perfect for the guest who wants to feel as if the pool is an extension of their suite. Maximum occupancy 3 adults in existing bedding.
Honeymoon Junior Suite
624 Sq Ft.Located in a natural setting in two storey oceanfront buildings 9 - 14, almost on the beach but with palm trees in between. Junior Suites offer partial ocean view, have king beds only and feature a tile whirlpool and a separate bathroom with shower. The ground floor rooms have a hammock and one can literally open the sliding glass doors and step from the patio onto the sand. No handicap rooms in this category. Maximum occupancy 2 adults. -King size bed only -Double vanities -Oversized Jacuzzi -Balcony with 2 lounge chairs -Separate toilet with bidet -LCD satellite television -Hamacas on ground floor rooms only
Diamond Suite (Privilege Package Included)
1.032 Sq Ft. Large suites provide a separate living room and a roof terrace. Located in buildings 1 - 5, these corner units provide the best views of the Caribbean and the resort. All Diamond Suites have King bed only and feature a double Jacuzzi in the bathroom. Living room features a second TV. Perfect for the guest looking for that extra space, service and personal attention. Privilege amenities are included. No double beds or Handicap rooms in this category.
King size bed Separate living room Sofa bed in living room Private and furnished terrace. Jacuzzi in bathroom DVD player with Dolby Surround System Privilege amenities included.
Suite Diamond & Imperial offer the same services but are not identical and have a different room distribution.
Imperial One Bedroom Suite (Privilege Package Included)
1.032 feet2.Large suites with separate living room with sofa-bed. Roof terrace is complete with outdoor hot tub and large enough to host a small cocktail party. Located in buildings 2-8, these corner units provide impressive views of the Resort. All Imperial Suites have King bed only and two bathrooms, one with a double Jacuzzi. Living room features a second TV with dolby surround sound and a dining space. Perfect for the guest looking for the ultimate in luxury, service and personal attention. Privilege amenities are included. No double beds or Handicap rooms in this category. -King size bed -Separate living room -Sofa bed in living room -2 Bathrooms including 1 oversized bathroom with open concept and double jacuzzi -Private and furnished terrace with outdoor Hot Tub -DVD player with Dolby Surround System in living room
Suite Diamond & Imperial offer the same services but are not identical and have a different room distribution.
Standard features for all room categories
-Private furnished terrace or balcony -Full marble bathrooms -Separate shower cabin -Separate Toilet -Vanity mirror -Hair dryer & Scale -Bathrobes & Slippers -Phone in bathroom -Satellite TV -Air Conditioning with in-room climate control & Ceiling fan -Radio/Alarm Clock with I-Pod dock -Direct dial telephone with voice mail -Free High speed Internet connection -Electronic in-room safe (laptop size) -Coffee maker set -Mini bar -Iron & Ironing board -Turn down service available in all room categories -Umbrella

Amenities

  • All inclusive
  • WiFi
  • Free parking
  • Outdoor pool
General
Concierge
Elevators
Activities
Outdoor pool
Fitness Center
Spa
Game room
Tennis
Dining
All inclusive
Bar/Lounge
Restaurant
24 hour room service
Services
Laundry service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Currency exchange
Internet
WiFi
Parking
Free parking
Accessibility
Accessible Rooms/Facilities

Hotel Map

20.77 -86.951
Area served
Playa Del Carmen
Nearby airports
Cancun International Airport
Area description
Resort is located 25 minutes from International Cancun Airport, 30 minutes frome Cancun and 20 minutes from Playa del Carmen.

Dining

La Hacienda
Mexican Restaurant open from 6 - 10:30 PM. Resort evening casual, Night Casual: Dresses, blouses, skirts, jeans (not torn nor ragged), dress shoes, elegant sandals. Long pants, shirt with collar and long or short sleeves closed shoes or elegant sandals.
The Corner
More than a dinner, a unique dining experience. This restaurant has been created to offer you the most respected culinary trends. We have chosen unique ingredients to create our menu. Elegant and comfortable, combined with attentiveness in service, are the perfect setting for a pleasant evening or the prelude to an unforgettable experience. Dinner from 6:00 PM until 10:30 PM ($)
Tierra
Steak House Grill open from 6 - 10:30 PM. Resort evening casual, Night Casual: Dresses, blouses, skirts, jeans (not torn nor ragged), dress shoes, elegant sandals. Long pants, Bermudas, shirt with collar and long or short sleeves closed shoes or elegant sandals.
Mar
Open from 6 - 10:30 PM. Resort evening casual, Night Casual: Dresses, blouses, skirts, jeans (not torn nor ragged), dress shoes, elegant sandals. Long pants, Bermudas, shirt with collar and long or short sleeves closed shoes or elegant sandals.
Mar y Tierra
Beach Restaurant offering Breakfast buffet: 07:30 to 10:30 am Buffet lunch (themes) salad bar available: 11:00 am " 04:00 pm Lobster, Sea food and Steak House Grill 06:00 pm " 10:30 pm Lobster dishes at additional cost (cash)
Taman Sari
Indonesian Restaurant open from 6 - 10:30 PM. Resort evening casual: Night Casual: Dresses, blouses, skirts, jeans (not torn nor ragged), dress shoes, elegant sandals. Long pants, shirt with collar and long or short sleeves closed shoes or elegant sandals.
Le Marche
Main buffet restaurant, international cuisine serves breakfast from 7 - 11 am ; Lunch from noon until 6pm (a la carte service from 4-6PM). Resort Day Casual: Dress shorts or jeans. Swimwear must be dry and covered. No bare feet.
Il Olivo
Italian restaurant open from 6 - 10:30 PM. Resort evening casual, Night Elegance: dresses, blouses, skirts, jeans (not torn nor ragged) dress shoes, elegant sandals. Long pants only, shirt with collar and long or short sleeves elegant shoes.
L'Alsace
French Restaurant open from 6 - 10:30 PM. Night Elegance: Dresses, blouses, skirts, jeans (not torn nor ragged) dress shoes, elegant sandals. Long pants only, shirt with collar and long or short sleeves elegant shoes.
Ginger
Japanese Restaurant open from 6 - 10:30 PM. Resort evening casual, Night Elegance: Dresses, blouses, skirts, jeans (not torn nor ragged) dress shoes, elegant sandals. Long pants only, shirt with collar and long or short sleeves elegant shoes. Choices of regular menu, Sushi Bar or Tepanyaki table (Hibachi Grill) for 10 guests; Tepanyaki tables require reservation, contact our Concierge Desk.

Hotel Policies

Check-in:
3:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (638)

Ratings and reviews for Valentin Imperial Maya- Adults Only All Inclusive

Overall score

4.5 / 5
5.01.0
638 out of 638
Amenities:
4.5
Cleanliness:
4.7
Hotel staff:
4.7
Comfort:
4.6
Location:
4.6
Value:
4.5

94% would recommend to a friend.

Sort by:
Review of Valentin Imperial Maya- Adults Only All Inclusive

Reviewer score

5
5.01.0
holly51
Couples
PLAINFIELD
Jan 23, 2015

PERFECT VACATION

HUGE RESORT, GREAT FOOD, GREAT VIEW, WONDERFUL EXPEIRENCE.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Couples

Review of Valentin Imperial Maya- Adults Only All Inclusive

Reviewer score

5
5.01.0
Rebekah T.
Couples
Saint Paul
Jan 18, 2015

Great getaway!

The room we stayed in was the Deluxe Suite. It met our needs but the decor was a little lacking. We had to ask for patio chairs and a coffee maker upon checkin as both were missing. The room smelled a little musty due to being on the bottom level and the humidity of the region. If we go again, we talked about asking for a room on the top level to possibly avoid this. The staff were WONDERFUL! They met our every need and graciously. They were always willing to help and so friendly. We ate at 3 or 4 of the restaurants. As others commented the Mexican restaurant was our lowest ranking. It was decent but not great. We ate at the Italian, Indonesian, Mexican and Japanese restaurants. We looked at the menu for the French but as the Indonesian restaurant had been soooo good the other night we went there a second time. Samosas are fabulous there! In ranking I would say Indonesian, Japanese, Italian and then Mexican. The grounds were great. We took a couple of tours from the hotel so didn't get to do the yoga or bike tour on the grounds as we would have liked. The pool area is so much fun and the beach was clean except for the seaweed due to recent ocean storms. We didn't mind it too much. One day it was pretty bad for swimming due to seaweed. We were pleased with the location of the hotel to excursions. We met other couples and we would definitely return again. The alcohol was top shelf and if you wanted it strong they weren't shy about adding more. Speaking Spanish also helped the staff feel more comfortable as some didn't speak a lot of English it seemed. The Koati are super cute and would run around the grounds. They didn't seem to mind the tourists though we didn't get too close to them as they are wild animals. All in all we will definitely return. Awesome trip!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
3
Location:
5
Value:
5
Trip purpose:

Couples

Sightseeing tip: Not Applicable

An excursion trip to a Xel- Ha is totally worth it. Our tour arrived when the park opened so we had the place to ourselves practically for a couple of hours. We floated down the river of life a mangrove river on inner tubes. We saw tons of tropical fish and a barracuda which was a little scary. The park is all inclusive so it was nice to just sit down for lunch or grab a quick drink at one of the stands. We spent the whole day there and it was a lot of fun. We would definitely go back!

Review of Valentin Imperial Maya- Adults Only All Inclusive

Reviewer score

5
5.01.0
ERERERER
Couples
Gladstone
Jan 17, 2015

Awesome vacat

Excellent. Place was great we had a blast. Definetly would come back

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Couples

Review of Valentin Imperial Maya- Adults Only All Inclusive

Reviewer score

5
5.01.0
NorthwestCouple
Couples
Spokane
Jan 5, 2015

awsome trip

Will go back for sure. Great beach, Staff was helpful and friendly. Restaurants were clean, food was great. Rooms were clean.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Couples

Review of Valentin Imperial Maya- Adults Only All Inclusive

Reviewer score

5
5.01.0
Bill
Couples
N/A
Dec 30, 2014

Best vacation ever

This resort was the greatest. Will definitely go again.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Couples

Review of Valentin Imperial Maya- Adults Only All Inclusive

Reviewer score

5
5.01.0
Mrs_HP
Couples
N/A
Dec 30, 2014

Vacation that we will remember for lifetime....

We loved our stay at Valentin Imperial Maya.... Great service, Great people, Great place. They have great pool area, an awesome beach and last but not the least great food. Their menu have wide variety of cuisine. There are lot of activities through out the day. To be honest one would never need to go out of the hotel. They have taken care of everything. Their Entertainment staff is excellent. They have arranged great variety of shows-live music arranged for guests. We would love to visit Valentin Imperial Maya again and again... Loved it!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Couples

Sightseeing tip: Not Applicable

Make sure when you book a one day tour - Chichen Itza package ask the tour operator which cenote they will show you. We booked ours from GrayLine tours from within the hotel lobby area and they had hired a local tour company (not sure why i am assuming they might be overbooked on that day. But they never told us). That local tour company did not take us to Ik Kill Cenote. instead they took us to some other cenote.. The tour guide was not great either. He was struggling to speak in English.. We did have french/spanish tourists with us. But that guide was struggling in all three languages.

Review of Valentin Imperial Maya- Adults Only All Inclusive

Reviewer score

5
5.01.0
Bill
Couples
N/A
Dec 29, 2014

Fabulous vacation.

I have never been treated so well. Everyone is extremely helpful and treat you like royalty. The room, food, and activities were near perfect. I would definitely go again.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Couples

Dining tip: In Hotel

Enjoy being treated like a king.

Review of Valentin Imperial Maya- Adults Only All Inclusive

Reviewer score

5
5.01.0
JBBurgardt
Couples
Garden City
Dec 29, 2014

Nice romantic vaca

Wonderful resort. Lots to do. People are a lot of fun here. The beach is amazing. Loved the nightlife and dining options. Sushi ruled. Would totally go back....with the same value. (Good place at a bargain.). Loved our room, party pool and sunning ourselves on the gorgeous beach.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Couples

Review of Valentin Imperial Maya- Adults Only All Inclusive

Reviewer score

5
5.01.0
Francisco D.
Couples
eagle pass
Dec 24, 2014

great trip

Best placé i have ever Been Ive been in other places and no one compares to this one

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Couples

Review of Valentin Imperial Maya- Adults Only All Inclusive

Reviewer score

5
5.01.0
Andrey L.
Couples
N/A
Dec 23, 2014

Awesome trip

We just came back from Valentin Imperial Maya resort. If you are looking for a luxurious, extra comfy peaceful place to stay, that’s the right place to be. The resort is very well located, in about 30 minutes from Cancun airport. The grounds and resort are really lovely, staff and service are excellent. The pools and the beach (nice and long) are beautiful and very well maintained. Room service is great. They come by to clean and stock up your mini fridge twice a day. The food is amazing. The restaurants are very good and a good mix of upscale and casual. The quality of the meals is out of this world. This is an elegant resort with gorgeous landscaping and numerous water fountains scattered throughout. We can’t wait until we return.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Couples

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