$438 Avg/night
Rate and special offer based on Check-in: Jan 10, 2013 Check-out: Jan 13, 2013

Valentin Imperial Maya- Adults Only All Inclusive

5 stars
Carretera Chetumal Puerto Juarez, KM 311 +500, Playa del Carmen, 77710

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Room Type

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Guests

Room 1
Ages of children at time of trip (for pricing, discounts)
Rates do not include taxes and fees, are based on 2 adults, and are subject to change based on length of stay and number of guests. Minimum night requirements may apply.
Hotel Overview
Reviewer score
4.4
out of 5
495 reviews
Pretty Good

wonderful hotel!! The location and the service are perfect! See full review

  • Yingxu Wang
  • Dec 23, 2012
29th Anniversary Trip / Fantastic

From the time we arrived until we left, we were made to feel at home and pampered. Can't imagine... See full review

  • Freddyfree
  • Dec 17, 2012
Secluded Riviera Maya adults-only, all-inclusive resort on the ocean
Valentin Imperial Maya is located on Playa del Secreto (The Secret Beach), a secluded half-mile strip of white sand in Riviera Maya. This adults-only, five-star paradise boasts two swimming pools, direct access to the ocean, nine restaurants and eleven bars. It is away from the bustle of Cancun. The exclusive concierge corner offers guests the convenience of planned excursions -- from private airport transportation to romantic dinners on the beach. The resort also specializes in legal and spiritual wedding ceremonies and packages.
Highlights:
  • Adults-only
  • Secluded beach location
  • Varied selection of bars and restaurants
  • Concierge to plan excursions
Rooms:

This is the first Valentin hotel outside of Europe. The resort mirrors its surroundings with Mexican hacienda-style architecture, elaborate marbled-tiled floors and neutral, muted accent colors. The resort houses a variety of spacious suites, many with with hydromassage bathtubs or Jacuzzis. The cheery rooms have either king-sized beds or two double beds.  All rooms have private mini-bars and free high-speed Internet access.

Dining:

There are nine restaurants at the hotel, and they are first-come, first-served with no reservations. Different restaurants and meal times have different dress codes ranging from resort casual to casual formal. Restaurant choices include Italian, French, international, Japanese, Mexican and steak.

Recreation:

During the day, hit the high seas with complimentary snorkeling gear or, for a fee, schedule a relaxing day at the spa. Choose from a selection of massages including Swedish, aromatherapy, hot stone or deep tissue. The concierge can help you schedule off-site activities and airport pick-up and drop-off if desired.

 

 

Transportation:
  • Cancun International Airport (31 minutes)
Attractions:
  • Playa del Carmen (15.4 mi/ 24.8 km)
  • Xcaret (20.4 mi/ 32.8 km)
  • Cancun (30.4 mi/ 49 km)
  • Mayan ruins at Tulum (54.1mi/ 87.1 km)
Business:
  • 13,900 square feet of facility meeting space
  • Business center featuring computers, software, access, printing, copying and faxing
  • Free high-speed Internet access in rooms and in the lobby
  • Specialized event concierge

Valentin Imperial Maya- Adults Only All Inclusive Rooms

Valentin Privilege Package ($)
FEATURES
-Private check-in and check-out at the Valentin Privilege Club. -Pre Arrival Concierge services at privilege1.vim@valentinmaya.com -Early check-in and late check-out (subject to availability). -Daily newspaper room delivery. -Fruit platter & petits fours. -In room fresh flowers. -Bottle of sparkling wine in room upon arrival. -Tailored Minibar -Beach bag -Restaurant reservations -Lobster included at sea food restaurant. -Reserved chairs at Pool or Beach Area -Exclusive access to privilege lounge (7:00 am - 11:00pm) with: -WiFi service -Concierge service -Ultra premium bar service -Snacks at Privilege Club (5:00 pm - 7:00pm)
Deluxe Junior Suites
516 Sq Ft. Jr. Suites with pool or garden view and balcony or terrace. 17 Deluxe Ocean View Jr. Suites available. The majority of the Deluxe Junior Suites are located in buildings 3, 4 and 5 with a few scattered in buildings 1 and 2. Deluxe Junior suites are equipped with either two double beds or one king. These rooms are perfect for friends/family because there is total privacy between the bedroom and bathroom. Handicap rooms available. -King size or 2 Double beds -Hydro massage bathtub -Single vanity -3 handicapped rooms available
Silver Junior Suites
516 Sq Ft. Jr. Suites with pool or garden view and balcony or terrace. The Silver room category is the closest to the main lobby bar & restaurants. All Silver junior suites are equipped with one king bed and offer a romantic ambiance with a double jacuzzi that separates the bedroom from bathroom. A beautifully appointed junior suite for guests who want to be close to the restaurants, Lobby and pool. No double beds or handicap rooms in this category.
-King-size bed only -Jacuzzi for two -Open Bathroom Concept -Double vanities
Golden Jr Suites
656 Sq Ft. Junior Suites overlook the pool and have balconies. Located in buildings 6, 7, and 8, these large Golden Junior Suites offer two double beds or one king on the second floor. All thirds floor rooms are available with King bed only. An oval double jacuzzi separates the bedroom from bathroom (with bidet). Large sitting area with 2nd TV makes one feel at home. These ideally situated suites have a pool view, but also overlook a lagoon bounding with birds and nature. Perfect for the person who likes to have a coffee or drinks on the balcony and enjoy the sounds and sights of the resort. No handicap rooms in this category.
-King bed or 2 double beds on 2nd floor, King beds on 3rd floor. -Jacuzzi for two -Double vanities -Separate toilet with bidet -Division between living room and bedroom and closed bathroom on 2nd floor -2 Satellite TVs, (1 LCD) -Pillow Menu
Golden Swim-Up Jr. Suites
656 Sq Ft. Junior Suites with oversized terrace that faces the pool. Located in buildings 6, 7 and 8. These large Golden Jr. Suite Privilege, are on the ground floor and offer two doubles or one king bed. An oval double jacuzzi separates the bedroom from the bathroom. Large sitting area with 2nd TV makes one feel at home. These ideally situated suites are directly in front of a pool with only a patio, a patch of grass and two chaise lounges separating the suite from the welcoming water. Perfect for the guest who wants to feel as if the pool is an extension of their suite. -King size or 2 Double beds -Jacuzzi for two -Double vanities -2 Satellite TVs, (1 LCD) -Division between living room and bedroom and closed bathroom -Furnished (2 lounge chairs) terrace -Direct access to the swim-up pool from terrace garden -Pillow Menu -3 Handicapped rooms available
Jacuzzi Honeymoon Junior Suite with Private Balcony
624 Sq Ft.All Jr Suites have oversized jacuzzi, balcony or terrace. Enjoy an oceanfront location directly on the beach, but the view of the ocean may be obstructed by vegetation and is not guaranteed. Located in building 9-14, these Junior Suites are equipped with one king bed. The ultimate in romance is incorporated by a huge tile jacuzzi in the corner of the suite that may be accessed from either the terrace/balcony or the bathroom. Bathroom has a separate toilet area with a bidet for total privacy. Perfect for the guests looking to spend a lot of time enjoying their suite and those who do not want to walk to the beach. No double beds or handicap rooms in this category. -King bed only -Double vanities -Super sized Jacuzzi with panoramic mirror windows and direct access to terrace or balcony -Separate shower cabin with Rain Shower -LCD Satellite Television
One Bedroom Diamond Suite Privilege (Privilege Package Included)
1.032 Sq Ft. Large suites provide a separate living room and a roof terrace. Located in buildings 1 - 8, these corner units provide the best views of the Caribbean and the resort. All Diamond Suites have King bed only and feature a double Jacuzzi in the bathroom. Living room features a second TV. Perfect for the guest looking for that extra space, service and personal attention. Privilege amenities are included. No double beds or Handicap rooms in this category.
King size bed Separate living room Sofa bed in living room Private and furnished terrace. Jacuzzi in bathroom DVD player with Dolby Surround System Privilege amenities included
Standard features for all room categories
-Private furnished terrace or balcony -Full marble bathrooms -Separate shower cabin -Separate Toilet -Vanity mirror -Hair dryer & Scale -Bathrobes (& Slippers upon request) -Phone in bathroom -Satellite TV -DVD player -Air Conditioning with in-room climate control & Ceiling fan -Radio/Alarm Clock with I-Pod dock -Direct dial telephone with voice mail -Free High speed Internet connection -Electronic in-room safe (laptop size) -Coffee/tea maker set -Mini bar -Iron & Ironing board -Turn down service -Umbrella

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Hotel Map

20.77 -86.951
Area served
Playa Del Carmen
Nearby airports
Cancun International Airport
Area description
Resort is located 25 minutes from International Cancun Airport, 30 minutes frome Cancun and 20 minutes from Playa del Carmen.

Amenities

  • 24 hour room service
  • Bar/Lounge
  • Barber/Beauty shop
  • Business center
  • Concierge
  • Conference facilities
  • Currency exchange
  • Doctor on call
  • Elevators
  • Fitness center
  • Fitness center or spa
  • FREE parking
  • Game room
  • Gift shop
  • Handicapped rooms/facilities
  • Health club
  • Laundry service
  • Meeting/Banquet facilities
  • Outdoor pool
  • Pool
  • Restaurant
  • Room service
  • Safe deposit box
  • Spa services
  • Tennis
  • Tour desk
  • Wireless internet

Dining

Mar y Tierra
Beach restaurant offering A la Carte Breakfast from 10AM until noon; buffet lunch from Noon until 5PM.
Taman Sari
Indonesian Restaurant open from 6 - 10:30 PM. Resort evening casual: Dress shorts or dress pants for men. Shirts with sleeves. Casual shoes or elegant sandals must be worn.
Le Marche
Main buffet restaurant, international cuisine serves breakfast from 7 - 11 am ; Lunch from noon until 6pm (a la carte service from 4-6PM). Resort casual: dress shorts or jeans. Swimwear must be dry and covered. No bare feet.
Il Olivo
Italian restaurant open from 6 - 10:30 PM. Resort evening casual: Dress shorts or dress pants for men. Shirts with sleeves. Casual shoes or elegant sandals must be worn.
L'Alsace
French Restaurant open from 6 - 10:30 PM. Casual formal. For men: long pants, collar shirts and dress shoes. For women: blouses, skirts, slacks or dresses, dress shoes.
Ginger
Japanese Restaurant open from 6 - 10:30 PM. Resort evening casual: Dress shorts or dress pants for men. Shirts with sleeves. Casual shoes or elegant sandals must be worn.
La Hacienda
Mexican Restaurant open from 6 - 10:30 PM. Resort evening casual: Dress shorts or dress pants for men. Shirts with sleeves. Casual shoes or elegant sandals must be worn.
Tierra
Steak House Grill open from 6 - 10:30 PM. Resort evening casual: Dress shorts or dress pants for men. Shirts with sleeves. Casual shoes or elegant sandals must be worn.
Mar
Open from 6 - 10:30 PM. Resort evening casual: Dress shorts or dress pants for men. Shirts with sleeves. Casual shoes or elegant sandals must be worn.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (495)

Ratings and reviews for Valentin Imperial Maya- Adults Only All Inclusive

Overall score

4.4 / 5
495 out of 495
Amenities:
4.5
Room cleanliness:
4.7
Hotel staff:
4.6
Room comfort:
4.6
Location:
4.5
Value:
4.5

94% would recommend to a friend.

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Review of Valentin Imperial Maya- Adults Only All Inclusive

Reviewer score

4
Chicago Honeymooners
Chicago, IL
Dec 29, 2012

Bottom line...Great Resort!

VIM is a great resort with a great staff and unbelievable restaurants. The resort...very large due to the amount of trees and greenery they maintain. It can be somewhat of a walk if your room is located in bldgs 11-14. The resort does contain wildlife that does not bother the guests and makes for a very surreal atmosphere. The food..the restaurants really surprised us. There is no dinner buffet, therefore, guests are forced to go to a restaurant on the grounds. Seven restaurants are on the grounds and one is better than the other. Great food overall!!! The pool...kind of cold and can be somewhat loud, but that's expected. Two swim up bars and plenty of room to lay out. The beach...no rocks and clear water. What more can you ask for? Enough huts for everyone and spaced out just enough for privacy. We try to go to different resorts every time, however, the VIM is one that we would definitely go back to.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
5
Dining tip: In Hotel

Don Miguel's before dinner is awesome. Great drinks and unbelievable sushi, yes sushi make for a great atmosphere.

Review of Valentin Imperial Maya- Adults Only All Inclusive

Reviewer score

5
Yingxu Wang
riviera Maya Mexico
Dec 23, 2012

Pretty Good

wonderful hotel!! The location and the service are perfect!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Valentin Imperial Maya- Adults Only All Inclusive

Reviewer score

5
Freddyfree
Clarksville, Ohio
Dec 17, 2012

29th Anniversary Trip / Fantastic

From the time we arrived until we left, we were made to feel at home and pampered. Can't imagine wanting anything nicer. The rooms (Golden Suite) were fantastic. The staff did everything to make our stay comfortable. Thought the food was very good. This was our first AI vacation and was a little worried about the food. I'm pretty picky but my wife likes everything. We tried all the restaurants and I was able to order something I liked at every one. Especially loved the Hibachi at Gingers. Ricardo is really good and very funny. Had a great time.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Time-saving tip: Long walk from hotel

This is a big complex. Get the map and do some walking to find your way around. Need the exercise to keep the weight down after all the good eating.

Review of Valentin Imperial Maya- Adults Only All Inclusive

Reviewer score

5
Anna free Mom
Washington DC
Dec 8, 2012

Fantastic vacation

Everything was so perfect! It doesn't get any better!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Valentin Imperial Maya- Adults Only All Inclusive

Reviewer score

5
KD the man
OFallon, Mo.
Dec 5, 2012

Fantastic couple getaway

This is the second time I've stayed at the resort, and, as the first, it was an unbelievable experience. The only problem is booking the room - we requested a king size bed and were given a room with two doubles. The resort made the appropriate accomodations though and found us a king size room the second day of the trip. The food and service is excellent.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Review of Valentin Imperial Maya- Adults Only All Inclusive

Reviewer score

4
TravelerWorld
Utica,NY
Dec 4, 2012

relaxing vacation

Nice resort very clean, beach has warm turquoise water. The entertainment is poor, and it should be at a later time and not at 8pm when some folks are still at dinner. Disco night every night is outside and loud, not enough seating. If your trying to go to bed before disco night is over which starts at 11pm then you wont be able to sleep. Another annoying thing was the fact that you couldn't walk on the beach at night, my husband and I wanted to go to the beach after dinner and the security guards told us we couldn't. The food was good, but the desert had a small selection. The cappuccino is very good, the staff is extremely friendly and helpful. Scuba diving is nice, they take you to two dive spots, which was very interesting. The landscaping staff will cut down a coconut for you for a small tip, which is very refreshing. If you are planning to visit the Tulum ruins, I suggest to rent a car which is cheaper, and more relaxing then taking the tour bus. It is also pretty safe. All in all, this was a nice resort, but if you want to be entertained, impressed and dined then go to Barcelo Bavaro Palace deluxe in Punta Cana, Dominican Republic definitely make this your next vacation.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
3
Sightseeing tip: Short drive from hotel

Go diving it is fun. Tulum ruins

Review of Valentin Imperial Maya- Adults Only All Inclusive

Reviewer score

3
Tommy's Travel Service
Milwaukee, Wisconsin
Dec 2, 2012

Imperial Maya

Nice resort, rooms are very nice. Resort itself a little too spread out for us. It is a pretty far walk to get to any activity from your room. Food is ok, it is unfortunate that the guys have to wear pants at all but one restaurant for dinner. Was refused at a restaurant with dress shorts on but a gentlemen in jeans and a t-shirt was admitted. Night time activities were limited. You are in the tropics, why can't I wear nice shorts at a very casual restaurant. At the nicer restaurant I can understand, but...

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
3
Room comfort:
5
Location:
3
Value:
4
Dining tip: Long walk from hotel

Guys need to be in pants for dinner at all but one restaurant.

Review of Valentin Imperial Maya- Adults Only All Inclusive

Reviewer score

5
Lack of People Skills
Portland, Or
Nov 29, 2012

great for a honeymoon

Met a lot of great people, staff was terrific, can't wait to go back for two weeks instead of one

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: Short walk from hotel

Enjoy every resturant there, best suisui Ive ever had

Review of Valentin Imperial Maya- Adults Only All Inclusive

Reviewer score

2
extar
Florida
Nov 21, 2012

Disappointed

My wife and I checked in on 11/15. The welcoming staff was friendly and courteous. We were told that we would be able to upgrade our room but no upgrades were available at that time. Our room was a bit of a disappointment. Although beautifully furnished it was on the ground floor with no particularly nice view, furthermore, the room had a distinctive, strong odor of disinfectant. We left the room at 8:00 the following morning returning at 4:00 to find the room was not serviced and water all over the bathroom floor. At that time we decided to check out and find another hotel. I will be contacting you today to discuss a partial refund

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
1
Hotel staff:
4
Room comfort:
3
Location:
2
Value:
1
Review of Valentin Imperial Maya- Adults Only All Inclusive

Reviewer score

5
Crazy Game
Chicago
Nov 18, 2012

Great!

The rooms were extremely nice and food was Great! Staff was great, very friendly! Would recommend and will be back

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: In Hotel

Bring a cup with lid on it for Pool side!

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