The Royal Haciendas - All Inclusive
http://www.orbitz.com/hotel/Mexico/Playa_Del_Carmen/The_Royal_Haciendas_-_All_Inclusive.h388761/
Hotel Overview
Awesome!
The Royal Haciendas Resort was very, very clean!! We were told Welcome Home when entering the front...
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Gwen 1994
- Mar 9, 2013
Awesome getaway
They really think of everything here! We were so impressed with the friendliness of the staff, the...
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Recent grads
- Oct 3, 2012
The Royal Haciendas offers spacious, luxury ocean-view accommodation to suit every need. Two-bedroom Deluxe Master Suites for up to six people and one-bedroom suites for four are equipped with everything you need for a self-catering holiday and even have a whirlpool tub on the private terrace. Jr. Suites are also available; they sleep two people and have a kitchenette.
Guests staying on Saturday night may need to change units. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to streamline this process.
The resort has extensive pool areas and gardens, sports and activities, restaurants, bars, a dive center and a tour desk for sightseeing trips. Or you can relax in true Riviera Maya style with a massage at the Spa before slipping into a hammock and letting the warm sun and gentle breeze do the rest.
Services include four large pools, Jacuzzis, children's pools and playground, an activity program, kayaks, snorkeling, a dive center, gym, spa and beauty salon. The resort also has a mini-market, Wi-Fi access, travel agency and car rental.
The hotel has 252 rooms. The hotel also provides children's facilities, lobby, reception and table tennis.
All-Inclusive Details
Food and beverages: breakfast, lunch, dinner and snacks served twice daily; coffee; non-alcoholic drinks, selected beers, cocktails, house wine, liquors and liqueurs; 24-hour room service.
Activities: pools, tennis courts, fitness center, activity program for adults and children, kids club for children aged between 4 and 12 years, sports desk for beach towels, snorkeling gear, sailboats, tennis rackets and golf clubs, non-motorized water sports, evening entertainment.
Amenities: bath amenities, daily maid service and turndown service, Wi-Fi in rooms, suites and public areas of resort, mini bar in room or suite (replenished once a day), coffee maker with regular and decaf coffee.
Access to all-inclusive services and amenities at The Royal Sands in Cancun. Taxes and gratuities also included.
Not included: premium food and beverages, food to go and pizza delivery, spa and beauty treatments, tours, dive center, car rental, shopping, airport transfers, arts and crafts workshops, guest laundry and doctor on call (24 hours).
Not included with your all-inclusive rate:
Lapa Lapa Express
Food-to-go counter for villa dining.
Bartolo's Pizza
Order your pizza to go.
The Royal Market Convenience Store
A wide variety of soft drinks, beer and wine, fresh bread, snacks, candies, deli produce, fruit and vegetables and canned and frozen goods. Household products, suntan lotions, medicines, souvenirs and more. A variety of Mexican and imported goods.
The Royal Haciendas - All Inclusive Rooms
- Two-bedroom Villa with full kitchen
- Two-bedroom Villa with full kitchen offers one king bed and two twin beds and two Murphy beds with air conditioning, alarm clock, balcony / terrace, cable / satellite TV, CD player, ceiling fan, color TV, crockery / cutlery, disabled facilities, DVD player, ensuite / private bathroom, hairdryer, internet access, iron / ironing board, kitchenette, laundry service, microwave oven, non-smoking rooms, radio, refrigerator, room service, safe in room, tea and coffee making facilities, telephone, toaster, video player and voicemail. The beautifully appointed two-bedroom villas at The Royal Haciendas sleep up to six people. They have two bedrooms and two bathrooms with double sinks, a fully equipped kitchen, a living area with pull-down Murphy beds, a dining area and a private ocean-view terrace with a whirlpool tub for two, sun beds and seating for four.
- One-bedroom Suite with full kitchen
- One-bedroom Suite with full kitchen offers two twin beds and two Murphy beds with air conditioning, alarm clock, balcony / terrace, cable / satellite TV, CD player, ceiling fan, color TV, crockery / cutlery, disabled facilities, DVD player, ensuite / private bathroom, hairdryer, internet access, iron / ironing board, kitchenette, laundry service, microwave oven, non-smoking rooms, radio, refrigerator, room service, safe in room, tea and coffee making facilities, telephone, toaster, video player and voice mail. Accommodating up to four people, the One-bedroom Suites are equipped with every creature comfort and tastefully fitted out with upscale furnishings. They have one bathroom, a large living and dining area, a fully equipped kitchen (large fridge, dishwasher, stove, coffee maker, microwave, toaster, blender, table and cookware) and an ocean-view terrace.
- Junior Suite with kitchenette
- Junior Suite with kitchenette offers two twin beds with air conditioning, alarm clock, balcony / terrace, cable / satellite TV, CD player, ceiling fan, color TV, crockery / cutlery, disabled facilities, DVD player, ensuite / private bathroom, hairdryer, internet access, iron / ironing board, kitchenette, laundry service, microwave oven, non-smoking rooms, radio, refrigerator, room service, safe in room, tea and coffee making facilities, telephone, toaster, video player and voicemail. Junior Suites have a bathroom and a door leading out on to a balcony with seating for two people. The private bathroom has a shower/tub combination and two sinks, a large mirror and granite counter tops in the vanity area.
Amenities
- Wireless internet
- FREE parking
- Outdoor pool
- No smoking rooms/facilities
- General
- No smoking rooms/facilities
- Concierge
- Elevators
- Activities
- Outdoor pool
- Fitness center or spa
- Spa services
- Game room
- Tennis
- Dining
- Bar/Lounge
- Restaurant
- Room service
- Services
- Laundry service
- Babysitting/Child services
- Tour desk
- Barber/Beauty shop
- Gift shop
- Currency exchange
- Internet
- Wireless internet
- Parking
- FREE parking
Hotel Map
- Area served
- Playa del Carmen, Riviera Maya.
- Nearby airports
- Cancun International Airport (46.1 km / 28.6 miles).
- Area description
- The Royal Haciendas is nestled on the shores of two bays north of Playa del Carmen. The resort is a five-minute drive from Playa del Carmen and just 30 minutes south of Cancun International Airport. The island of Cozumel is only a short ferry ride away.
Dining
- Haciendas Express
- Convenient food-to-go counter for casual villa dining and pizza ordering service.
Hotel Policies
- Check-in:
- 1600
- Check-out:
- 1100
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz
Guest Reviews (18)
Ratings and reviews for The Royal Haciendas - All Inclusive
- All travelers (18) 4.2 / 5
- Couples (4) 4.5 / 5
- Families (11) 4.2 / 5
- Friends (2) 4 / 5
- L.G.B.T. (1) 4 / 5
- Amenities:
- 4.1
- Room cleanliness:
- 4.5
- Hotel staff:
- 4.2
- Room comfort:
- 4.6
- Location:
- 4.1
- Value:
- 4.2
83%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
Chitown Boy
Relaxing getaway with great views
Our villa (facing the beach) was absolutely wonderful; with plenty of space and great views of the ocean. We loved having separate bedrooms, bath, and living, and dining space. October was the perfect time of year to go because the resort wasn't overly crowded; and it felt like we had the resort to ourselves. The staff was friendly and helpful. The grounds were kept very clean and beautiful. The food was ok. If you dont like to leave the resort you may want more options for meals, but if you enjoy exploring, there's plenty of options in Play del Carmen. Two things to know before booking... This is a timeshare resort. Timeshare members come and leave on Saturday, so you likely be transferred to another room if the member comes during your stay. Also, they started a mandatory all inclusive fee (according to the front desk staff) of $100 per day per person, if you're not a member. We were not told this at the time of booking, so thank goodness for Orbtz staff who worked with the resort manager to waive this for us.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 3
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Reviewer score
Would not recommend
Asal Sopol
I am not sure I would go back!
We booked the suite not knowing it is a timeshare facility!The hotel’s building is a BIG architectural mistake, it is ugly, huge, with lack of attention in the potential of the site and environment, as an architect was not easy to move around and don’t notice it!We had a card from our concierge at the door when we checked out, then a phone call at 9 AM which woke us up and that was all the attention we got from the staff during our stay! The maid doesn’t wash the dishes or clean the kitchen!The front desk didn’t tell us what kind of programs they provide for the guest and basically they don’t understand there is a difference between the time share owners and those who rent the suites! Our dishwasher was not working and one of the chairs in the balcony was torn, they didn’t get fixed during our 9 nights stay! But it is in a good location and close to lovely Playa De Carmen, it has nice pool and towel service and bars!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 2
- Room comfort:
- 5
- Location:
- 4
- Value:
- 3
Sightseeing tip:
Short drive from hotel
Playa De Carmen
Reviewer score
Would recommend
Sorty
Excellent resort staff!
It was beautiful overall, with one exception. This place has recently became an all inclusive. Before that it was members only or time share resort. With that being said beware, first because the members really don't like you being there and some will tell you because you are branded by a band, second they try to sell. It was nit high pressured just pestered and looked down/shunned by some of them. A little uncomfortable. With that being said I cannot say enough about the wait staff throughout the resort. They bend over backwards to make you have a wonderful vacation, and they are very grateful people for very small things. I can only name a few but there were many, Rene, Fernando, David, Jaimie, Santos, Rosalina, etc. Those were just a few that touched our life. Food was upscale and we've been coming to Mexico for some 12 yrs. As much as I would love to go back there, a little hesitant due to upper staff trying to sell and residents ticked off with us all inclusive people.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Reviewer score
Would recommend
Love Mexico1
February fun
The Royal Haciendas was overall an excellent value. Great place for families who need extra space. The two bed/two bath villas with full kitchen were exceptionally clean. Property was in a perfect location, close to downtown Playa by taxi and has the most PERECT beach! This is a timeshare property were all-inclusive is available. The food is good. The service is slow. Staff is pleasant.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 5
- Hotel staff:
- 3
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would not recommend
kimchivivi
its huge but theres nothings else to do.
first. its a little far from downtown. there are few shuttle buses going to downtown everyday except saturday. but after 6pm you have to get a taxi. and it cost like 12dollars.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 3
- Hotel staff:
- 3
- Room comfort:
- 3
- Location:
- 1
- Value:
- 2
Reviewer score
Would not recommend
kimchivivi
far from everywhere
hotel was nice but it was far from everywhere. very inconvinient to get to downtown
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 3
- Hotel staff:
- 4
- Room comfort:
- 3
- Location:
- 4
- Value:
- 4
Reviewer score
Would recommend
Mitjayo
Parfait pour la détente
un hotel parfait pour la détente loin du brouhaha des plages de Playa del Carmen sans être trop éloigné de cette dernière (10 mins en taxi)
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 3
- Value:
- 5
Reviewer score
Would recommend
Meksikon ensikertalainen
Hyva perhehotelli
Siisti ja erittäin rauhallinen hotelli Playa del Carmenin keskustasta n. 10 minuutin taksimatka. Sopii erityisesti lapsiperheille ja varttuneemmalle väelle. Ei missään tapauksessa biletystä hakevalle. Plussaa hotellin alakerrassa olevalle kaupalle, josta pystyi ostamaan hotellihuoneeseen juoma yms. tarvikkeita. Ranta todella siisti eikä liikaa kansoitettu. Suosittelen lämpimästi!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 4
- Value:
- 4
