$219 Avg/night
Rate and special offer based on Check-in: Sep 12, 2015 Check-out: Sep 15, 2015

The Royal Haciendas Playa del Carmen - All Inclusive

4 stars
View map of Cancun - Playa del Carmen Highway, Km 289+10 Lote2, Mz 70, Playa del Carmen, 77710

Hotel Overview

Reviewer score
4.3
out of 5
52 reviews
Great family and friends trip!

Royal Haciendas was incredible! Family and friends went with us and we enjoyed the food, the room... See full review

  • Cindy R.
  • Aug 18, 2015
Guy trip buy very family like place

Excellent overall. Would highly recommend. Shuttle to 5th Ave. See full review

  • Robert G.
  • Aug 11, 2015
Offering elegance in a splendid natural setting, inspired by the grand old haciendas or estates of the Yucatan, The Royal Haciendas is an exceptional All-Inclusive vacation hideaway. Nestled on the shores of a sheltered bay that is perfect for snorkeling and swimming, it is a five-minute drive from Playa del Carmen, at the heart of the Riviera Maya and close to Xcaret Park.

All-Inclusive Details
Food and beverages: breakfast, lunch, dinner and snacks served twice daily; coffee; non-alcoholic drinks, selected beers, cocktails, house wine, liquors and liqueurs; 24-hour room service.
Activities: pools, tennis courts, fitness center, activity program for adults and children, kids club for children aged between 4 and 12 years, sports desk for beach towels, snorkeling gear, sailboats, tennis rackets and golf clubs, non-motorized water sports, evening entertainment.
Amenities: bath amenities, daily maid service and turndown service, Wi-Fi in rooms, suites and public areas of resort, mini bar in room or suite (replenished once a day), coffee maker with regular and decaf coffee.
Access to all-inclusive services and amenities at The Royal Sands in Cancun. Taxes and gratuities also included.
Not included: premium food and beverages, food to go and pizza delivery, spa and beauty treatments, tours, dive center, car rental, shopping, airport transfers, arts and crafts workshops, guest laundry and doctor on call (24 hours).

Policies
  • Guests staying on a Saturday night may need to change units. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to streamline this process.
  • One registered guest in each suite must be at least 25 years of age and willing to accept responsibility for the actions of all suite occupants.

    Top hotels

    The Royal Haciendas Playa del Carmen - All Inclusive Rooms

    Two-bedroom Villa with full kitchen
    Two Bedroom Villas have two bedrooms and two bathrooms with double sinks, a fully equipped kitchen, a kitchenette, a living area with pull-down Murphy beds, a dining area and a private ocean-view terrace with a whirlpool tub for two, sun beds and seating for four. Amenities include free Wi-Fi, air conditioning, alarm clock, cable / satellite TV, CD player, ceiling fan, DVD player, hairdryer, iron / ironing board, radio, safe in room, 24-hour room service, and telephone. Mini-bar stocked with domestic brands of beer, non-alcoholic drinks and regular and decaf coffee (replenished once a day). In-Room coffee machine and service. Toiletries, Bathrobes, Turndown service and Daily maid service.
    One-bedroom Suite with full kitchen
    One Bedroom Suites have one bedroom with a king bed and one bathroom with double sinks, a fully equipped kitchen, a living area with pull-down Murphy beds, a dining area and a private ocean-view terrace with a whirlpool tub for two, sun beds and seating for four. Amenities include free Wi-Fi, air conditioning, alarm clock, cable / satellite TV, CD player, ceiling fan, DVD player, hairdryer, iron / ironing board, radio, safe in room, 24-hour room service, and telephone. Mini-bar stocked with domestic brands of beer, non-alcoholic drinks and regular and decaf coffee (replenished once a day). In-Room coffee machine and service. Toiletries, Bathrobes, Turndown service and Daily maid service.
    Junior Suite with kitchenette
    Junior Suite with kitchenette offers two double beds with air conditioning, alarm clock, balcony / terrace, cable / satellite TV, CD player, ceiling fan, DVD player, private bathroom with two sinks, hairdryer, free Wi-Fi, iron / ironing board, radio, 24 hour room service, safe in room, tea and coffee making facilities and telephone.

    Amenities

    • All inclusive
    • Free internet
    • Free parking
    • Outdoor pool
    • No smoking rooms/facilities
    General
    No smoking rooms/facilities
    Concierge
    Elevators
    Activities
    Outdoor pool
    Fitness center or spa
    Spa
    Game room
    Tennis
    Dining
    All inclusive
    Bar/Lounge
    Restaurant
    24 hour room service
    Services
    Laundry service
    Childcare Service
    In-Room Safe
    Tour desk
    Barber/Beauty shop
    Gift shop
    Currency exchange
    Internet
    Free internet
    Parking
    Free parking
    Accessibility
    Accessible Rooms/Facilities
    Accessible facilities
    Accessible parking

    Dining

    Los Murales
    Cuisine and art, serving fresh seafood with gourmet flair in a sophisticated setting, live music (5 - 10 pm. Closed Saturdays.
    Sol y Luna
    Serving burgers, wraps, salads and tacos in two poolside locations (11 am - 5 pm, bar hours: 10 am - 6 pm). Weekly events: Saturday: Poolside BBQ.
    La Rotonda Bar
    Sip a tropical cocktail from the beach and pool bars at the resort during the day and for evening entertainment, including sports, music and karaoke.
    Lapa Lapa Express
    Convenient food to go counter in the restaurants at The Royal Haciendas (not included with the All-Inclusive Package). You can order roast chicken, BBQ ribs, salads, fruit platters, bread and a variety of desserts. Open daily: 10 a.m. - 10 p.m. Free villa delivery.
    Bartolos Pizza
    Fresh, piping hot homemade pizza delivered to your villa in no time (not included with the All-Inclusive Package). Hours: 10 am to 10 pm.
    La Palapa del Sol
    Seafood, steaks, Mexican fare and International favorites in a spectacular beachfront setting (7 am - 10 pm). Weekly events : Saturday: Caribbean Night; Sunday: Mexican Night; Monday: BBQ Night; Tuesday: International Night; Wednesday: Italian Night; Thursday: Prime Rib; Friday: Oriental Night.

    Hotel Policies

    Check-in:
    4:00 PM
    Check-out:
    11:00 AM

    Terms and conditions

    Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

    The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

    Ratings and reviews for The Royal Haciendas Playa del Carmen - All Inclusive

    Overall score

    4.3 / 5
    5.01.0
    52 out of 52
    Amenities:
    4.2
    Cleanliness:
    4.6
    Hotel staff:
    4.4
    Comfort:
    4.6
    Location:
    4.2
    Value:
    4.4

    87% would recommend to a friend.

    Sort by:
    Review of The Royal Haciendas Playa del Carmen - All Inclusive

    Reviewer score

    5
    5.01.0
    Cindy R.
    Family
    Casper
    Aug 18, 2015

    Great family and friends trip!

    Royal Haciendas was incredible! Family and friends went with us and we enjoyed the food, the room and the drinks. Ramon was the best at the pool bar! Spa day was excellent also. Only bad was the beech. Lots of sea weed although you see people trying to haul it away all day.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    5
    Cleanliness:
    5
    Hotel staff:
    5
    Comfort:
    5
    Location:
    4
    Value:
    5
    Trip purpose:

    Family

    Review of The Royal Haciendas Playa del Carmen - All Inclusive

    Reviewer score

    5
    5.01.0
    Robert G.
    Friends
    N/A
    Aug 11, 2015

    Guy trip buy very family like place

    Excellent overall. Would highly recommend. Shuttle to 5th Ave.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    5
    Cleanliness:
    5
    Hotel staff:
    5
    Comfort:
    5
    Location:
    5
    Value:
    5
    Trip purpose:

    Friends

    Review of The Royal Haciendas Playa del Carmen - All Inclusive

    Reviewer score

    5
    5.01.0
    Lucia L.
    Single
    N/A
    Aug 3, 2015

    awesome bridesmaids trip

    we were there for a friend' wedding, hotel is beautiful, service is great as well as ammenities.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    5
    Cleanliness:
    5
    Hotel staff:
    5
    Comfort:
    5
    Location:
    5
    Value:
    5
    Trip purpose:

    Single

    Review of The Royal Haciendas Playa del Carmen - All Inclusive

    Reviewer score

    3
    5.01.0
    David C.
    Family
    N/A
    Jul 18, 2015

    Family vacation

    This was our second year to stay at the Royal Haciendas. We came back because last year our experience was perfect. This year though it seems as if something changed within the staff. They weren't as eager to please this year and more times than not they were rude and seemed annoyed by our requests. When we would call for room service they seemed annoyed to take our order. When we went to eat at the buffet we sat for 15 minutes before our waiter even acknowledged us.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    3
    Cleanliness:
    3
    Hotel staff:
    2
    Comfort:
    2
    Location:
    4
    Value:
    3
    Trip purpose:

    Family

    Review of The Royal Haciendas Playa del Carmen - All Inclusive

    Reviewer score

    3
    5.01.0
    David C.
    Family
    N/A
    Jul 18, 2015

    Family vacation

    Last year this place was awesome but this year not so much. Customer service declined drastically since last year.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    3
    Cleanliness:
    3
    Hotel staff:
    3
    Comfort:
    3
    Location:
    3
    Value:
    3
    Trip purpose:

    Family

    Review of The Royal Haciendas Playa del Carmen - All Inclusive

    Reviewer score

    5
    5.01.0
    Deidra C.
    Family
    N/A
    Mar 24, 2015

    Loved it!

    We loved our stay at the Royal Haciendas and cannot wait to go back with our son!

    Hotel features (5 = best, 1 = worst):
    Amenities:
    5
    Cleanliness:
    5
    Hotel staff:
    5
    Comfort:
    5
    Location:
    5
    Value:
    5
    Trip purpose:

    Family

    Review of The Royal Haciendas Playa del Carmen - All Inclusive

    Reviewer score

    5
    5.01.0
    Irene Susan
    Friends
    N/A
    Jan 23, 2015

    Great all inclusive

    This was my first trip to Mexico and the Royal Haciendas made it fabulous! The staff was great, the pools amazing, and the rooms were really nice. It's a little far from downtown Playa but really it's not that bad. Overall, I think the all inclusive at Royal Haciendas is a great value for your money.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    5
    Cleanliness:
    5
    Hotel staff:
    5
    Comfort:
    5
    Location:
    4
    Value:
    5
    Trip purpose:

    Friends

    Money-saving tip: In Hotel

    I got a pedicure at the spa and unfortunately it wasn't worth the money.

    Review of The Royal Haciendas Playa del Carmen - All Inclusive

    Reviewer score

    5
    5.01.0
    Gerrit G
    Family
    dousman
    Jan 23, 2015

    Excellent family trip!

    We love the resort. Very well kept and the staff was wonderful. Like it so much we bought a time share!!

    Hotel features (5 = best, 1 = worst):
    Amenities:
    5
    Cleanliness:
    5
    Hotel staff:
    5
    Comfort:
    5
    Location:
    5
    Value:
    5
    Trip purpose:

    Family

    Review of The Royal Haciendas Playa del Carmen - All Inclusive

    Reviewer score

    5
    5.01.0
    MICHELLE P.
    Family
    Redfield
    Jan 21, 2015

    Awesome family trip!

    Excellent place to stay. Would recommend to friends. All-inclusive for my family was awesome. Excellent service! Definitely returning!

    Hotel features (5 = best, 1 = worst):
    Amenities:
    5
    Cleanliness:
    5
    Hotel staff:
    5
    Comfort:
    5
    Location:
    5
    Value:
    5
    Trip purpose:

    Family

    Review of The Royal Haciendas Playa del Carmen - All Inclusive

    Reviewer score

    4
    5.01.0
    Ania F.
    Couples
    N/A
    Jan 17, 2015

    Greta trip if on a budget

    My parents stayed there and had a great time. Food was good and so was the entertainment. Good location, close to town and airport.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    3
    Cleanliness:
    4
    Hotel staff:
    4
    Comfort:
    4
    Location:
    4
    Value:
    4
    Trip purpose:

    Couples

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