$158 Avg/night
Rate and special offer based on Check-in: May 9, 2015 Check-out: May 10, 2015

The Palm at Playa - Adults Oriented

4 stars
View map of 8th Street between 5th and 10th Avenue, Col Downtown, Quintana Roo, Playa del Carmen, 77710

Hotel Overview

Reviewer score
4.1
out of 5
23 reviews
Amazing Lifestyle Hotel

We got married in Playa del Carmen and we choose The Palm at Playa to accommodate our families, it... See full review

  • Americo S.
  • Apr 6, 2015
Great Birthday

Hotel and staff was fantastic. Ask for a room away from street area as it is EXTREMELY NOISY. Hotel... See full review

  • soph
  • Mar 22, 2015
Boutique hotel in the heart of Playa del Carmen and close to the beach

The Palm at Playa - Adults Oriented is a boutique hotel that caters to beach lovers and vacationers looking for a getaway in the heart of Playa del Carmen. Situated on 8th Street, between 5th and 10th Avenues, this contemporary, adults-oriented hotel places visitors within easy access to famous and well-known area attractions like Parque 28 de Julio, Riviera Art Gallery, and Avenida 5. The 69 stylish accommodations are matched with top-notch amenities with area views for a memorable holiday in this side of Mexico. During free time, holidaymakers work out at the fitness center, take a dip in the pool, and enjoy pampering treatments at the spa on site.

Diners can satisfy their cravings at the in-house Calle Ocho, offering signature dishes in a casual atmosphere. Patrons can have light casual dining at The Roof while marveling at the spectacular area views. The Palm at Playa - Adults Oriented also provides airport shuttle (fees apply; upon reservation), on-site parking, car rental, dry cleaning, tour assistance, currency exchange, and 24-hour concierge for added convenience.

3 Reasons To Stay:

  • A stone's throw to the vibrant Avenida 5
  • 24-hour concierge for assistance
  • American breakfast

The Palm at Playa - Adults Oriented rooms:

Each of the 69 sophisticated rooms, lofts and suites has a rich combination of wood accents and soil tones, and come equipped with up-to-date facilities to ensure a comfortable and unforgettable stay. All units are appointed with coffee/tea maker, safe deposit box, air conditioning, electric fan, Wi-Fi access, telephone, iPod docking station, cable plasma TV, and en suite bathroom with shower, hairdryer, and vanity mirror. Some units have refrigerator, private balcony, wet bar, living room with sofa, and garden/avenue view.

Things to do:

  • Parque 28 de Julio (0.1 mi/0.2 km)
  • Riviera Art Gallery (0.6 mi/0.9 km)
  • The Golf Club at Playacar (1.2 mi/2 km)
  • Xplor Park (4.1 mi/6.6 km)
  • Xcaret Park (4.2 mi/6.8 km)
  • Rio Secreto Underground River (4.6 mi/7.4 km)

Top hotels

The Palm at Playa - Adults Oriented Rooms

Palm Room
A rich mix of wood accents and soil tones set the perfect mood for a great stay. We have double bedding option on request subject to availability .
Double Room
A rich mix of wood accents and soil tones set the perfect mood for a great stay.
The Loft
Our lofts:

  • Are spacious and vibrant
  • The living area and bedroom share the same open space
  • Twin showers interrupt seductively with a perspective of hedonism.

  • We recommend this room to honeymooners.
  • Palm Deluxe One Bedroom
    The resort-class suite:
    Acquires the true meaning of warmth and comfort by taking the Playa hospitality beyond the typical.
    The living room and bedroom are separated, both rich in details, modern patterns and earthy tones.

    Amenities

    • Free continental breakfast
    • Free internet
    • Outdoor pool
    • No smoking rooms/facilities
    General
    No smoking rooms/facilities
    Concierge
    Elevators
    Activities
    Outdoor pool
    Fitness center or spa
    Spa
    Solarium
    Dining
    Free continental breakfast
    Bar/Lounge
    Restaurant
    Room service
    Services
    Laundry service
    In-Room Safe
    Tour desk
    Doctor on call
    Internet
    Free internet
    Accessibility
    Accessible facilities
    Accessible parking

    Dining

    Playa Grill
    Playa Grill is the place for gathering and exploring all the flavors of Mxico in a lively and casual environment, surrounded by mirrors and Mexican pop art. This urban-beach style Bistro offers both private and communal seating, inviting to participate in a celebration of earthly delights, masterly prepared cuisine with fresh produce harvested locally since ancient times.
    The Terrace
    The Terrace Bar at The Palm is perfect for celebrating in a stylish atmosphere, a place where dramatic ocean views and rounds of mojitos and margaritas flow constantly. The swimming pool, Jacuzzi and snack bar are the prefect set to relax under the warm and balmy Caribbean sun.

    Hotel Policies

    Check-in:
    3:00 PM
    Check-out:
    11:00 AM

    Terms and conditions

    Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

    The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

    Ratings and reviews for The Palm at Playa - Adults Oriented

    Overall score

    4.1 / 5
    5.01.0
    23 out of 23
    Amenities:
    4.3
    Cleanliness:
    4.5
    Hotel staff:
    4.3
    Comfort:
    4.2
    Location:
    4.6
    Value:
    4.2

    91% would recommend to a friend.

    Sort by:
    Review of The Palm at Playa - Adults Oriented

    Reviewer score

    5
    5.01.0
    Erniec
    Minneapolis
    Feb 22, 2013

    Beautiful hotel in the heart of Playa

    The Palm at Playa hands down is the best place to stay if you are looking for a clean, modern, boutique hotel in downtown Playa Del Carmen. The rooftop pool is an amazing place to relax and the staff was very helpful and friendly. I am definitely going back!

    Hotel features (5 = best, 1 = worst):
    Amenities:
    5
    Cleanliness:
    5
    Hotel staff:
    5
    Comfort:
    5
    Location:
    5
    Value:
    5
    Dining tip: Short walk from hotel

    If you like Thai food I would recommend trying Babes Noodles just a couple blocks away.

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    Review of The Palm at Playa - Adults Oriented

    Reviewer score

    1
    5.01.0
    Mimi super Grama
    Business
    Illinois
    Feb 27, 2014

    If you want to sleep. Do not stay here!!!

    The hotel was beautiful. Breakfast delicious. But there is a discotheque outside and goes till 5am. We could not sleep.....along with many other hotel guests . Staff was not helpful in moving rooms. We finally got moved. Friends did not. Great rooftop bar and pool. Fantastic views. However they also had music playing into the night. They did stop at 11pm. The problem is.....guests want to sleep at their hotel and pay good money to do so. All the great parts of the hotel do not make up for no sleep on vacation! Not worth it.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    4
    Cleanliness:
    4
    Hotel staff:
    2
    Comfort:
    5
    Location:
    3
    Value:
    1
    Trip purpose:

    Business

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    Review of The Palm at Playa - Adults Oriented

    Reviewer score

    2
    5.01.0
    Tanja Whistler
    Business
    Dallas, Texas
    Apr 28, 2014

    Great hotel, good location except loud music at night!

    This hotel is beautiful, the rooms are amazing, the pool is awesome, the staff is great. We were there 2 days and did not sleep but 3 hours (from 4:30 am to 7:30 am) both nights due to the loud music at the local bar across the street. The most frustrating part is there were no patrons in the bar that stayed open and loud till 4:30 am! We even got ear plugs, turned on tv loud and still could not sleep for 2 consecutive nights...horrible experience! I could not recommend this hotel as there are no guarantees you would get a room on the other side of the hotel and to be honest, not sure you would not hear the music in any room due to the loudness of the music! We have never experienced anything like this before and travel to Mexico at least 4 times per year! It is sad as the hotel is amazing!

    Hotel features (5 = best, 1 = worst):
    Amenities:
    5
    Cleanliness:
    5
    Hotel staff:
    5
    Comfort:
    1
    Location:
    5
    Value:
    4
    Trip purpose:

    Business

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    Review of The Palm at Playa - Adults Oriented

    Reviewer score

    3
    5.01.0
    Sully4
    Business
    Fremont, California
    Nov 23, 2014

    Diamond in the rough

    First time at this hotel. The interior of the hotel is very nice with tropical plants everywhere. The rooms are large and well equipped (ours had a few issues that they should have dealt with prior to arrival but did not). We were on the 3rd floor and just under the pool......could hear water flowing all day above our head. The pool area on the roof is fantastic. Very well equipped and beautiful. You are right next to 5th Ave where all the shops and restaurants reside....very nice. Our biggest gripe was that directly across the street on the rooftop was a bar that played very loud music until 4am.......would highly recommend that if you want to sleep you get a room not facing the front of the hotel.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    5
    Cleanliness:
    5
    Hotel staff:
    3
    Comfort:
    3
    Location:
    4
    Value:
    3
    Trip purpose:

    Business

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    Review of The Palm at Playa - Adults Oriented

    Reviewer score

    3
    5.01.0
    Tebostb
    Business
    mexico
    Jan 20, 2015

    Friend's trip

    The hotel has a very good location and its kind of new. so its ok. It has a cool rooftop with a pool and music. The staff its kind of slow but in playa del carmen mostly are.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    4
    Cleanliness:
    3
    Hotel staff:
    3
    Comfort:
    3
    Location:
    4
    Value:
    4
    Trip purpose:

    Business

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    Review of The Palm at Playa - Adults Oriented

    Reviewer score

    4
    5.01.0
    Graeme 1973
    Business
    Rio de Janeiro
    Jan 22, 2014

    Well located hotel

    I had a nice stay Hotel room was comfortable and room clean, towels changed 2 times a day No fridge to keep any drinks cold was a pain though there was an ice machine Good breakfast and friendly staff Nice pool area Good hotel in a very central area

    Hotel features (5 = best, 1 = worst):
    Amenities:
    3
    Cleanliness:
    4
    Hotel staff:
    5
    Comfort:
    4
    Location:
    5
    Value:
    3
    Trip purpose:

    Business

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    Review of The Palm at Playa - Adults Oriented

    Reviewer score

    4
    5.01.0
    J2014
    Business
    California
    Jan 26, 2014

    Gorgeous New Hotel

    This hotel is beautiful! We were amazed when we walked in our room. It was clean, very modern, and super comfy. The rooftop pool/bar area is also great with amazing views of the city. Great location as it is close to Avenida 5 and blocks from the beach, but I must warn that nearby clubs are VERY loud at night. I'd highly recommend requesting a room away from Calle 8, and in the interior of the hotel. Otherwise, it's perfect!

    Hotel features (5 = best, 1 = worst):
    Amenities:
    5
    Cleanliness:
    5
    Hotel staff:
    5
    Comfort:
    5
    Location:
    4
    Value:
    5
    Trip purpose:

    Business

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    Review of The Palm at Playa - Adults Oriented

    Reviewer score

    4
    5.01.0
    Isa2014
    Business
    Mexico
    Mar 3, 2014

    Ideal for young people

    It was great, the rooms are large and the pool is fantastic. It's very close to main locations but it also has temper glass so the noise is almost 100% gone. The beach is pretty close too.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    4
    Cleanliness:
    4
    Hotel staff:
    4
    Comfort:
    4
    Location:
    5
    Value:
    4
    Trip purpose:

    Business

    Sightseeing tip: Short drive from hotel

    You should definetly snorkel in a cenote and a cavern

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    Review of The Palm at Playa - Adults Oriented

    Reviewer score

    4
    5.01.0
    Mr Mau
    Business
    Veracruz
    May 10, 2014

    Nice Place

    Hotel is new and location is great. Breakfast included is good. The room was not as clean as I had wished and they didn´t supply soap, shampoo and body cream in 2 days, we had to call reception to do it. Appart from this, everything was good. Pool on the roof was great.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    4
    Cleanliness:
    3
    Hotel staff:
    4
    Comfort:
    5
    Location:
    5
    Value:
    4
    Trip purpose:

    Business

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    Review of The Palm at Playa - Adults Oriented

    Reviewer score

    4
    5.01.0
    Duima
    Business
    Palm
    Jul 12, 2014

    Great hotel for a Mexican getaway

    Great rooms, very clean, modern design, cool rooftop pool and bar

    Hotel features (5 = best, 1 = worst):
    Amenities:
    5
    Cleanliness:
    5
    Hotel staff:
    3
    Comfort:
    5
    Location:
    4
    Value:
    5
    Trip purpose:

    Business

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    Review of The Palm at Playa - Adults Oriented

    Reviewer score

    4
    5.01.0
    BethG
    Business
    Houston, Texas
    Sep 3, 2014

    nice hotel

    central location, clean, modern hotel with basic amenities, responsive helpful staff, nice rooftop pool but hot tub on the roof did not work, breakfast was average, but being in the center of Playa lots of restaurants are all around

    Hotel features (5 = best, 1 = worst):
    Amenities:
    3
    Cleanliness:
    4
    Hotel staff:
    4
    Comfort:
    4
    Location:
    4
    Value:
    3
    Trip purpose:

    Business

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