$457 Avg/night
Rate and special offer based on Check-in: Feb 27, 2015 Check-out: Mar 2, 2015

Sandos Playacar Beach Experience Resort and Spa - All Inclusive - Playa del Carmen

3 stars
Paseo Xaman-Ha, Lote 1, Mza 1, Frac.Playacar, Q.Roo, Mexico, Playa del Carmen, 77710
Hotel Overview
Reviewer score
3.7
out of 5
80 reviews
Great trip!!!!!

The hotel surpassed my expectations i loved it was great. The staff was so friendly and everyone... See full review

  • Eva V.
  • Jan 19, 2015
couples trip

Very nice beach(the best beach im Playa del Carmen, good food ,good size rooms. See full review

  • beach lover 100
  • Jan 16, 2015
The Sandos Playacar Beach Resort & Spa is an all-inclusive Hotel located within a short distance from the quaint town of Playa del Carmen and the world-class dive destination Cozumel. The resort rests on a half-mile-long stretch of soft white sand beach surrounded by the areas main attractions including the Archaeological sites of Tulum and Coba and the ecological water parks of Xcaret and Xel-Ha. Hotel Style: Family, Couples / Weddings, Young People, City Location, Beach, Water Sports, Tennis, Spa / relax. Generals: Parking - 24/ Reception - Money exchange - Internet - Wifi - Laundry - Medical Service - Baby Sitting Service - Gardens - Pool bar - Spa - Massages - Sauna - Beauty Parlour - Sunbeds - Umbrellas.The other amenity includes Children facilities, Dry cleaning, Lobby, Reception, Table tennis, Sunbeds, Umbrellas (beach area), Pool bar, Sauna (spa) and Teens Club. Select Club Rooms Special room location in Select Club section - Private check-in - Concierge service - Room service 24 hrs - VIP guest recognition - Check out up to 3:00 PM (subject to availability)- Preferential treatment for reservations at specialty restaurants - Nightly turn-down service - Private beach area with an exclusive bar and waiter service, palapas and day beds - Access to the Sandos Select Club Lounge with computers and free use of computers with internet access, and daily service of drinks and canaps from 7:00 am through 10:00 pm.

Sandos Playacar Beach Experience Resort and Spa - All Inclusive - Playa del Carmen Rooms

Standard Balcony with Garden View or Pool or Partial Ocean
Two double beds or one King size bed. Private deluxe Bathroom with shower, Hair dryer, Air Conditioning, Color TV, Phone, Mini Bar with water, soft drinks and beer, Sitting Area, Coffee Maker, Safe, Balcony / Terrace, ceiling fan, Garden or Pool view.
Junior Suite Riviera with Jacuzzi Balcony with Pool
Spacious Junior Suites with 2 double beds or 1 king size bed, integrated living room area with a sofa bed, terrace or balcony, bathroom, toilet, double view vanity mirror, hair dryer, Jacuzzi bathtub and separate shower. Air conditioning, plasma satellite TV, telephone, safe, ceiling fan, alarm clock radio, coffee maker, iron and ironing board. Mini Bar with water, sodas, beer and 24hrs room service. With garden or pool view.
Hacienda Junior Suite with Balcony Pool View or Garden View
Spacious Junior Suite, with two double beds or one king size bed, integrated living room area with a sofa bed, elegant modern rattan furniture on balcony or terrace, overlooking the lush tropical flora, duvet covers on beds, luxury private bathroom with shower, hair dryer, bathrobes to use during their stay, 24hrs room service, coffee maker, iron, ironing board, air conditioning, 42 Plasma satellite TV, telephone, Mini Bar with mineral water, soft drinks, beer, and safety box. Option of adjoining rooms for families (subject to availability)
Superior Ocean Front Adults Only
King Size bed, private luxury bathroom with shower, hair dryer, vanity mirror, 24hr room service, bath robes for use during stay in the hotel, shower cap, body lotion, safe, air conditioning, satellite Plasma TV, VIP mini bar (mineral water, natural water, soft drinks and beer, welcome fruit basket. Radio / alarm clock, ceiling fan, coffee maker, iron and ironing board, Terrace or balcony with sea view. VIP Bracelet for access to Select Club Adults Only services and the Premium Lounge at the lobby.

Amenities

  • All inclusive
  • WiFi
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Spa
Night club
Golf
Game room
Solarium
Tennis
Dining
All inclusive
Bar/Lounge
Restaurant
24 hour room service
Services
Business center
Laundry service
Childcare Service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Currency exchange
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

Dining

Festival Grand Buffet
Main Restaurant, Breakfast: 7:00 to 10:30 Hrs. Lunch: 12:30 to 15:30 Hrs. Dinner: 18:30 to 22:30 Hrs. Dress Code: Shirt & Shoes are Mandatory
Iztapalapa
Pool Buffet & Snack Bar, Drinks: 08:00 to 22:00 Hrs. Breakfast: 08:00 to 10:30 Hrs. Lunch: 12:00 to 17:00 Hrs. Dress Code: Shirt & Shoes are mandatory
Riviera Blue Pool Snack Bar
Drinks: 10:00 to 18:00 Hrs. Lunch: 11:00 to 17:00 Hrs Dress Code: Shirt & Shoes are mandatory
Il Piemonte Buffet
Italian Buffet, Dinner: 18.30 to 22.30 Hrs. Dress Code: Casual, no beach wear
Asiana Restaurant
Oriental Restaurant Dinner: 18:00 to 21.30hrs. Dress Code: Casual, no beach wear. Previous reservation, subject to availability, restrictions apply: 7 Night Stay: 3 Reservations for Dinner 4-6 Nights 2 reservations 2-3Nights 1 reservation
Gourmet Restaurant
French Restaurant (adults only). Dinner: 18:00 to 21:30 Hrs. Dress Code:Formal Wear (Closed toe shoes, gentleman long trousers) Previous reservation, subject to availability, restrictions apply: 7 Night Stay: 3 Reservations for Dinner 4-6 Nights 2 reservations 2-3Nights 1 reservation
El Gaucho Restaurant
Argentinean Stake House Dinner: 18:00 to 21:30 Hrs. Dress Code:Casual, no beach wear Previous reservation, subject to availability, restrictions apply: 7 Night Stay: 3 Reservations for Dinner 4-6 Nights 2 reservations 2-3Nights 1 reservation
Fogo de Janeiro Restaurant
Brazilian Rodizio Restaurant Dinner: 18:00 to 21:30 Hrs. Dress Code: Casual, no beach wear. Previous reservation, subject to availability, restrictions apply: 7 Night Stay: 3 Reservations for Dinner 4-6 Nights 2 reservations 2-3Nights 1 reservation
Mediterranean Restaurant
Mediterranean Cuisine Dinner: 18:00 to 21:30 Hrs. Dress Code: Casual, no beach wear Previous reservation, subject to availability, restrictions apply: 7 Night Stay: 3 Reservations for Dinner 4-6 Nights 2 reservations 2-3Nights 1 reservation
Riviera Maya Restaurant
Mexican Restaurant Dinner: 18:00 to 21: 30 Hrs. Dress Code: Casual, no beach wear

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (80)

Ratings and reviews for Sandos Playacar Beach Experience Resort and Spa - All Inclusive - Playa del Carmen

Overall score

4.6 / 5
5.01.0
7 out of 80
Amenities:
4.1
Cleanliness:
4.1
Hotel staff:
4.6
Comfort:
4.3
Location:
4.9
Value:
4.9

100% would recommend to a friend.

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Review of Sandos Playacar Beach Experience Resort and Spa - All Inclusive - Playa del Carmen

Reviewer score

5
5.01.0
Abraham A.
Business
Bellevue
Dec 29, 2014

Great experience

Great vacation, value for your money. Only complaint is that some activities open late and close early. (Not a deal breaker) Would definitely visit again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

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Review of Sandos Playacar Beach Experience Resort and Spa - All Inclusive - Playa del Carmen

Reviewer score

5
5.01.0
Abraham A.
Business
Bellevue
Dec 16, 2014

Great experience

Great vacation, value for your money. Only complaint is that some activities open late and close early. (Not a deal breaker) Would definitely visit again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

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Review of Sandos Playacar Beach Experience Resort and Spa - All Inclusive - Playa del Carmen

Reviewer score

5
5.01.0
Miha
Business
nyc
Apr 28, 2014

AMAZING.

My four friends and me celebrated my 30th birthday at Sandos and it was one of the best vacations we've ever had. The beach is absolutely beautiful. No rocks. Clear water and very clean. The service is great. Everyone is so nice! Yasmin by the beach was one of our all time favorites. Plenty of pools. Plenty of food. The only negatives would be the lack of wifi in all areas and the average age was a bit "mature". Would definitely go back!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

$5 bus takes you to Tulum to see the ruins.

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Review of Sandos Playacar Beach Experience Resort and Spa - All Inclusive - Playa del Carmen

Reviewer score

4
5.01.0
Rosey C
Business
Minnesota
Sep 19, 2013

Great for the money

Great food, great location; right next to the 5th Ave, great staff. The staff waited on you hand and foot. The Asiana Restaurant was my favorite; great waiter Armando. Best place I have stayed in Mexico and I have visited there many times. I am of Mexican decent and I am proud to see my people taking advantage of their beautiful country. VIVA MEXICO

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
3
Hotel staff:
5
Comfort:
3
Location:
5
Value:
5
Trip purpose:

Business

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Review of Sandos Playacar Beach Experience Resort and Spa - All Inclusive - Playa del Carmen

Reviewer score

4
5.01.0
AnaRpo
Business
Medellín, Colombia
Jul 7, 2013

Everything in the same place

The best all inclusive ever (that include service room, drink at the beach, at the pool, at the bar, food and drinks everywhere, shop, jewelry, theater, cafe, gym, spa, hydrotherapy, snacks...) Wonderful staff service Restaurants options Amazing beach

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Sandos Playacar Beach Experience Resort and Spa - All Inclusive - Playa del Carmen

Reviewer score

4
5.01.0
isacardona14
Business
Medellín, Colombia
Jul 7, 2013

Wonderful vacation

This hotel is excellent, it have good service. The staff is very polite and friendly. I would get better the internet service into hotel, My experience in this hotel have been great.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of Sandos Playacar Beach Experience Resort and Spa - All Inclusive - Playa del Carmen

Reviewer score

5
5.01.0
Belinda G
Business
San Angelo, Tx
Jul 8, 2012

Great Vacation

I would highly recommend this hotel. The only issue I had was when we got to our room we had no idea that you needed the room key to have electricity. There was a slot on the wall for the room key to activate the electricity. We had no idea and was not told ahead of time.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Shopping tip: Short drive from hotel

go downtown to 5th Ave. Great place to shop. Take lots of small bills. Taxi Cab ride is only $7.00.

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