$148 Avg/night
Rate and special offer based on Check-in: May 25, 2013 Check-out: May 27, 2013

Sandos Caracol Eco Resort and Spa All Inclusive

3 stars
Carretera Cancun, Chetumal, Km.295, Solidaridad, Playa del Carmen, Quintana Roo., Playa del Carmen, 77710
Hotel Overview
Reviewer score
3.7
out of 5
115 reviews
Beautiful Resort

This was a very nice resort for the price!!! Plenty of activities, food was good (good variety),... See full review

  • NB Family
  • Mar 9, 2013
Eco Resort - not your ordinary all-inclusive

We were looking for something a little different in an all inclusive and found it here. While you... See full review

  • Too cold in Chicago
  • Feb 20, 2013
Explore Mexico from stunning eco-resort

Sandos Caracol Eco Resort & Spa is an all-inclusive Hotel in Playa del Carmen Mexico. Designed for nature-lovers and explorers, the resort lies in the middle of a lush green area at the edge of an exotic jungle, surrounded by cenotes, mangroves and natural lagoons: an ecologically-rich environment for those who dream about an Eco Experience and a perfect beach escape.

This resort is family-friendly with key features such as a water park and a Kid's Club, kids enjoy any of the 17 water slides on the water play areas situated around the site. Every direction from the hotel provides stunning scenery for guests, in the form of beautiful coastline, tropical jungle or the 16 natural sinkholes found around the resort.

Reasons to stay
  • Stunning ocean views
  • Child friendly amenities
  • Luxury spa treatments
Sandos Caracol eco resort and spa all inclusive rooms

The Sandos Caracol eco resort and spa has 956 rooms, all of which are designed with simplicity, natural light, and relaxation in mind. The clean design of the rooms reflects the ecological attitude of the hotel, with modern amenities provided. The Royal Elite Ocean View Superior Room suits a family of four and comes with a 42" plasma television, Wi-Fi access, a safe large enough to store a laptop and 24-hour room service. The Royal Ocean View Penthouse will also accommodate a family of 4, and with spacious, light-filled rooms overlooking the striking blue ocean.

 

Features

A unique Xcalacoco Experience, will allow patrons to explore Mayan culture by participating in Mayan ceremonies, natural spa treatments, eco tours and educational activities.

Things to do nearby
  • Snorkeling (0.1 mi/0.2 km)
  • Beach activities (0.1 mi/0.2 km)
  • Sinkhole exploring (0.2 mi/0.3 km)

Sandos Caracol Eco Resort and Spa All Inclusive Rooms

Royal Elite Ocean View Superior
Located in front of the Ocean and the pool, modern furnishings, all rooms have 2 Queen Size beds, bathroom with shower, terrace and a wide range of amenities for your personal use and entertainment.
MAXIMUM CAPACITY: 2 adults and 2 children / 3 adults and 1 child
AMENITIES:
42" Plasma TV with Satellite, hot & cold water dispenser, IPOD player, Wi-Fi wireless Internet, Safe large enough to hold a laptop, Fully-stocked mini-bar including snacks, 24 hour Room Service, Distinctive VIP bracelet, Vanity mirror, Iron and ironing board, Individual climate control, Daily turndown service, Bathrobes to use in the room.
Royal Elite Ocean View Penthouse
Located in front of the Ocean and the pool, modern furnishings, all rooms have 1 King Size bed, bathroom with shower, jacuzzi, terrace and a wide range of amenities for your personal use and entertainment.
MAXIMUM CAPACITY: 2 adults and 2 children / 3 adults and 1 child
AMENITIES:
42" Plasma TV with Satellite, hot & cold water dispenser, IPOD player, Wi-Fi wireless Internet, Safe large enough to hold a laptop, Fully-stocked mini-bar including snacks, 24 hour Room Service, Distinctive VIP bracelet, Vanity mirror, Iron and ironing board, Individual climate control, Daily turndown service, Bathrobes to use in the room.
Royal Elite Ocean View Suite
Located in front of the Ocean and the pool, modern furnishings, all rooms have 1 King Size bed, bathroom with shower, terrace and a wide range of amenities for your personal use and entertainment. You can connect to a Superior room.
MAXIMUM CAPACITY: 2 adults and 2 children / 3 adults and 1 child
AMENITIES
42" Plasma TV with Satellite, hot & cold water dispenser, IPOD player, Wi-Fi wireless Internet, Safe large enough to hold a laptop, Fully-stocked mini-bar including snacks, 24 hour Room Service, Distinctive VIP bracelet, Vanity mirror, Iron and ironing board, Individual climate control, Daily turndown service, Bathrobes to use in the room.
Standard Tropical View Rooms
Two Queen Size beds or one King Size bed. Bathroom with shower, including Hair dryer. Air conditioning, ceiling fan, Satellite color T.V., clock radio with alarm, telephone, Mini Bar with mineral water, soft drinks and beer (restocked every other day). Safety box. Balcony with Garden, Pool or Jungle view.
Maximum capacity: 3 Adults and 1 child OR 2 Adults and 2 children
Deluxe Room with Jacuzzi
One King Size bed with one additional double sofa bed.
Bathroom with shower, including Hair dryer and whirlpool/bath. Air conditioning, ceiling fan, Satellite color T.V., clock radio with alarm, telephone, Mini Bar with mineral water, soft drinks and beer (restocked every other day). Safety box. Balcony with Garden, Pool or Jungle view. Maximum capacity: 3 Adults and 1 child OR 2 Adults and 2 children
Junior Suite
A spacious junior suite with one King Size bed plus living area with one double sofa bed. Terrace with garden, pool or jungle view and whirlpool/Jacuzzi. Bathroom with shower, including Hair dryer. Air conditioning, ceiling fan, Satellite color T.V., clock radio with alarm, telephone, Mini Bar with mineral water, soft drinks and beer (restocked every other day). Safety box.
Maximum capacity: 3 Adults and 1 child OR 2 Adults and 3 children

Amenities

  • Wireless internet
  • Airport shuttle
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Activities
Outdoor pool
Fitness center or spa
Spa services
Golf
Game room
Solarium
Tennis
Dining
Bar/Lounge
Restaurant
Services
Laundry service
Babysitting/Child services
Safe deposit box
Tour desk
Barber/Beauty shop
Doctor on call
Gift shop
Currency exchange
Internet
Wireless internet
Transportation
Airport shuttle
Accessibility
Handicapped rooms/facilities

Recommendations for you

Customers who viewed Sandos Caracol Eco Resort and Spa All Inclusive also booked these hotels.

Reviewer score 4.2 out of 5
Reviewer score 4.5 out of 5
Reviewer score 4.3 out of 5

Hotel Map

20.6607 -87.0378
Area served
Playa Del Carmen.
Nearby airports
Cancun International Airport 45 Minutes away.
Area description
The impressive Sandos Caracol Eco Resort & Spa is located just five minutes from quaint Playa del Carmen and only 40 minutes from the Cancun International Airport on the Cancun-Tulum Corridor.

Dining

La Toscana
Buffet that offers delicious Italian specialties.
Las Mascaras
Buffet offers delicious Mexican specialties.
El Templo
Oriental Restaurant, Oriental cuisine, A La Carte service.
La Riviera
Mediterranean Specialty Restaurant with A La *Carte Service and salad bar.
El Gaucho
famous Steak House with A La Carte service.
Fogo Du Brasil
Brazilian Specialty Restaurant with A La Carte service.
La Jungla
Snack Bar with A La Carte Services (Select Club.
El Nido
24 Hour Snack bar located in the center of the Resort.
Restaurant
Dining is a fantastic experience at Sandos Caracol Eco Resort & Spa. Enjoy lavish Mexican, Italian, global and buffets, as well as fine Mediterranean, Argentinean, and Oriental a la carte dining options.
La Laguna-is the main buffet restaurant of this property. It Offers a Variety of international food.
La Laguna
International Buffet open for breakfast, lunch and dinner

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Back to menu Return to top

Guest Reviews (115)

Ratings and reviews for Sandos Caracol Eco Resort and Spa All Inclusive

Overall score

4 / 5
1 out of 115
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Sort by:
Review this hotel
Review of Sandos Caracol Eco Resort and Spa All Inclusive

Reviewer score

4
Young Professional in need of a Vacation
New York, NY
Jun 29, 2011

Fantastic Deal. Fantastic.

Since we went in the rainy season, we were prepared for the scattered storms. Our room was beautiful and well stocked with complimentary drinks. We took full advantage of the bars and restaurants at the resort, which all produced great food and drinks. There was entertainment every night, but we didn't really do much more than pass by on our way to dinner or other activities. The service was excellent, the staff was very helpful, and this was by far the best value I've come across for this time of year. The only complaint we have is that, during periods of heavy rain, some water would come into the room under the door. However, it was nothing that a few towels couldn't fix!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Sightseeing tip: Short drive from hotel

Regardless of the weather, take advantage of the zip-lining/snorkeling/repelling activities that are offered by the agents at the hotel. It was pouring the day that we went, and it was one of the best experiences I've had.

Back to menu Return to top