$196 Avg/night
Rate and special offer based on Check-in: May 24, 2015 Check-out: May 27, 2015

RIU Yucatan - All Inclusive

3 stars
View map of Avenida Xaman-Ha M 3, Lote NR-1, Fracc.Playacar, Playa Del Carmen, 77710

Hotel Overview

Ratings and reviews for RIU Yucatan - All Inclusive

Overall score

3.9 / 5
5.01.0
47 out of 47
Amenities:
4.1
Cleanliness:
4.3
Hotel staff:
4.5
Comfort:
3.7
Location:
4.6
Value:
4.1

81% would recommend to a friend.

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Review of RIU Yucatan - All Inclusive

Reviewer score

4
5.01.0
reavisel
Playa Del Carmen, Mexico
Feb 18, 2013

Friendly beach side all inclusive

Great scenery, beautiful beach, friendly staff. Food was ok, nightly entertainment was ok. All inclusive, so you don't have to worry about extra cash anywhere in the resort.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
4
Sightseeing tip: Not Applicable

Book excursions through one of the stand alone kiosks in the nearby shopping center. Their prices are much cheaper than online or the sales reps that set up shop in the resort's reception area.

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Review of RIU Yucatan - All Inclusive

Reviewer score

5
5.01.0
Abby A.
Business
N/A
Mar 4, 2015

great trip

Because of snow, we were a day late getting there but once we got there it was great. Really enjoyed it. My room was very nice and quiet. Great getaway. Beach was very nice. Will definitely go again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Review of RIU Yucatan - All Inclusive

Reviewer score

5
5.01.0
Sr Espanol
Business
Lexington, KY
Oct 11, 2014

Good experience

The location of the hotel is amazing. It is only a 25 min walk from Playa del Carmen's 5th avenue. Staff was friendly, food was amazing and of course the beach was the best. Food from the buffet was very good. The menu from the reserved restaurants could be better. I was expecting a more gourmet experience like other All-inclusive hotels, but it was fine. I would recommend this hotel, and I am hoping to return to Riu Yucatan for future vacations.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Money-saving tip: In Hotel

Book the tours at Playa del Carmen or at the PlayaCar Plaza kiosk. They are much cheaper that do it in the hotel or even by doing it online.

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Review of RIU Yucatan - All Inclusive

Reviewer score

5
5.01.0
Anonymous
Business
USA
Apr 18, 2008

Beautiful facility

We thought it was a very nice faciltiy. Comfortable rooms, great food, with huge choices. Nice pool area, the beach had suffered from considerable errosoion. We enjoyed the area of Playacar and would consider returning.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Shopping tip: Long walk from hotel

reasonably close to Playa de Carmen.

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Review of RIU Yucatan - All Inclusive

Reviewer score

4
5.01.0
Anonymous
Business
long beach ca
Jun 22, 2009

what a great time!

the only complaint i have is that the hotel claims to have food 24hrs but you have to walk over to the other hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Review of RIU Yucatan - All Inclusive

Reviewer score

4
5.01.0
Me123
Business
New York, NY, USA
Nov 28, 2011

Wonderful vacation!

The location was amazing, the staff was great. Had such a wonderful holiday! The food was not good and the beds were really uncomfortable but those things didn't really matter because everything else was so good. I would definitely recommend this resort and I would absolutely go back! Felt very safe and welcome.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
2
Hotel staff:
5
Comfort:
2
Location:
5
Value:
4
Trip purpose:

Business

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Review of RIU Yucatan - All Inclusive

Reviewer score

4
5.01.0
Dirk and Eugenie
Business
Norfolk, VA, USA
Dec 26, 2011

A Good Vacation

Riu Yucatan provides a good value to the vacationer. Location is excellent, so close to Playa Del Carmen but removed from the yahoos in town. Having said that, we did encounter loud/drunk individuals at the resort (singing and yelling at 3, 4 and 5am!) and the staff appeared indifferent to the noise. The food was o.k. with the Mexican restaurant being the best. Mixed crowd from Mexico/Europe provided great people watching opportunities. Beach is wonderful. Be careful at the buffet . . . food-crazed humans appeared to forget manners as they stampeded through the food lines running into others without regard or recognition. With these few criticisms aside, we had a wonderful week at the resort. Definitely a great value for your money! Next year, however, we will look for a more quiet and remote resort.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
3
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Shopping tip: Short drive from hotel

Prices for things at/near the resort were much too expensive compared with stores in Playa.

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Review of RIU Yucatan - All Inclusive

Reviewer score

4
5.01.0
reavisel
Business
Playa Del Carmen, Mexico
Feb 18, 2013

Friendly beach side all inclusive

Great scenery, beautiful beach, friendly staff. Food was ok, nightly entertainment was ok. All inclusive, so you don't have to worry about extra cash anywhere in the resort.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Sightseeing tip: Not Applicable

Book excursions through one of the stand alone kiosks in the nearby shopping center. Their prices are much cheaper than online or the sales reps that set up shop in the resort's reception area.

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Thank you for your feedback!
Review of RIU Yucatan - All Inclusive

Reviewer score

4
5.01.0
Anonymous
Business
New Jersey
Nov 17, 2010

Not exceptional but not bad

Nice beach, friendly staff, choice of trips, clean room, quick service, easy access to everything. Could use better menu, not all foods equally edible, some very good, some not so. Mosquitoes. Beware of mosquitoes! Wireless in the main reception area only, not in rooms. "10 minute walk to town" is more like 25 minutes, but safe area, makes a nice walk or a jog.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Shopping tip: Long walk from hotel

Walk to town

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Review of RIU Yucatan - All Inclusive

Reviewer score

4
5.01.0
Anonymous
Business
Mpls, MN
Apr 4, 2011

Great Service

food was wonderful - staff were wonderful - only thing I would change would be the inability to be flexable. Not willing to change rooms even with prior request to check in - will not tolorate any horseplay - if with teenagers may want to find another place.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

Nightlife tip: Short walk from hotel

Disco was fun but small

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Review of RIU Yucatan - All Inclusive

Reviewer score

4
5.01.0
Kim & Steve
Business
Boston, MA
Feb 28, 2010

great resort & location

This was our 2nd time visiting Playacar, last time staying at their palace resort. The Yucatan is a very nice resort.  The decor had a warm inviting Mexican feel.  This resort had one of the nicer strips of beach compared to the others in this location. A pleasant 20 minute walk to Town or $5 cab ride. Would recommend.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

Nice restaurants and shopping in down town. Definitely take a visit. Very nice at night.

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