$150 Avg/night
Rate and special offer based on Check-in: Jun 19, 2015 Check-out: Jun 22, 2015

RIU Tequila - All Inclusive

3 stars
View map of Ave. Xaman-Ha M3 Lote 13 FRACC Playacar, Playa Del carmen, 77710

Hotel Overview

Ratings and reviews for RIU Tequila - All Inclusive

Overall score

4.2 / 5
5.01.0
121 out of 121
Amenities:
4.1
Cleanliness:
4.5
Hotel staff:
4.6
Comfort:
4
Location:
4.2
Value:
4.3

88% would recommend to a friend.

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Review of RIU Tequila - All Inclusive

Reviewer score

4
5.01.0
Romanus
Business
New York, NY
Feb 15, 2011

Overall good bang for the buck

Be careful, this hotel is NOT directly on the beach. The beach is about 5-10 minute walk through a very pleasant alley, or there is regular 6 seat golf cart shuttle going back and fourth. While on the beach you can use all the amenities of RIU Yucatan, (which is directly on the beach) including bars, snacks and lunch. Other than that hotel is clean, with good service, helpful staff and good food. Tips are not usually expected and good service is provided regardless. Rooms are clean, with pretty well stocked mini bar. Definitely go snorkeling. The trip is $35 and is totally worth it. Do not bother to eat at the steakhouse restaurant there. If you want steak, go to a steakhouse at home. It is sort of expected that they do not know how to make a steak (which we found out the hard way). On the other hand if you want an overcooked piece of rubber, by all means give it a try.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
3
Value:
5
Trip purpose:

Business

Nightlife tip: Short drive from hotel

Take a taxi (one is always available right outside the hotel) for a $5 go into Playa del Carmen 5th Ave. Although its geared towards tourists and you would rarely find a local there just hanging out, it is still a great place to spend an evening. There are a whole bunch of clubs, smaller bars and tons of people (tourists just like you) on the streets.

Review of RIU Tequila - All Inclusive

Reviewer score

3
5.01.0
Anonymous
Business
USA
Feb 5, 2011

NOT ON THE BEACH

RIU Tequila hotel is not located on the beach - contrary to what the description claims. The description that is given is very tricky to make you believe that you are going to be steps from the water. In reality, you need to walk up to 1/2 mile from your room to the hotel entrance, then cross a busy street and walk another 1/2 mile along the sister RIU Palace hotel before you even see some beach sand. A golf cart style shuttle will also pick you at the lobby, but it works limited hours and sometimes you will be waiting for it to come back if too many people need a ride. Interesting detail - you must get you beach towel at Tequila. You go to RIU Yucatan for the beach. If for some reason you need to get a fresh towel, you must walk back to Tequila as Yucatan staff would refuse to exchange a towel if they learn that you are from Tequila. Customer service at its best! I wish I have not made my decision to book this place based entirely on the description. I respect people who work there - they work very hard to make us, tourists, happy and keep the place very clean. But the misleading description and the management decision to squeeze a buck by serving cheap food and drinks have spoiled the impression. I have seen a better RIU.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
1
Value:
3
Trip purpose:

Business

Money-saving tip: In Hotel

Shop for your hotel wisely and do you research outside of the booking web site. Even popular traveler review sites may contain biased opinions or their reviews may be written by people who have little or no experience.

Review of RIU Tequila - All Inclusive

Reviewer score

4
5.01.0
Anonymous
Business
St. Cathareines, ontario canada
Jan 10, 2011

Fantastic getaway

We went down there because our daughters enjoyed them selves on their visit and they were right on the mark the staff were very freindly and extremely helpful the facilities were great the entertainment was great

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Review of RIU Tequila - All Inclusive

Reviewer score

4
5.01.0
loom
Business
South Bend, Indiana
Nov 14, 2010

Great times at Tequila

Wonderful staff and hotel. Would not hesitate to stay here again in the future. Everything was perfect from check-in to check out.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Sightseeing tip: In Hotel

Would avoid the hotel dive shop. There are better priced and more professional shops elsewhere.

Review of RIU Tequila - All Inclusive

Reviewer score

5
5.01.0
Anonymous
Business
Regina, Sask. Canada
Nov 11, 2010

Simply AMAZING!

This resort has so much to offer for both children, teens and adults. The resort is in a gated community with 3 other Riu resorts around it which you get access too. - There are 4 bars, one being 24 hours -A stage where they have different performances every night: It starts with a interactive show for children then there is a show for all ages which is interactive with the audience some nights as well. - 4 bars: 1 is a swim up and another is open 24 hours - 3 pools: child pool, adult pool and game pool - rec area with soccer nets, beach volleyball, basketball court. - 2 minute walk to the beach or less then that with the golf cart rides going back and forth - Free snorkeling gear, boogie board, etc. rentals - In each room there's a mini bar that has beer, 26 of whiskey, rum. vodka and tequila. - 3 restaurants in the resort and more in the surrounding ones. With everything listed above, their amazing staff and so much more made this one of, or even, the best vacation I have been one.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Shopping tip: Short drive from hotel

50 paco cab ride

Review of RIU Tequila - All Inclusive

Reviewer score

4
5.01.0
tono & tere
Business
las vegas nv
Oct 18, 2010

exelent family hotel

the staff where ok, good famly hotel

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
3
Value:
4
Trip purpose:

Business

Review of RIU Tequila - All Inclusive

Reviewer score

4
5.01.0
BKini
Business
Portland, OR
Sep 2, 2010

Wonderful Property

This is a beautiful, comfortable property. Well managed, well-kept grounds, clean & comfortable rooms, good evening entertainment, nice dining room with pleasingly presented buffets, and a very convenient beach club.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of RIU Tequila - All Inclusive

Reviewer score

3
5.01.0
Anonymous
Business
Dallas, TX
Aug 8, 2010

Just o.k.

The rooms were great. They are big, clean,quiet, & have mini refrigerators. A/C worked great.The only minus to the rooms was there was no plug in the bathroom and their hairdryers don't work.On the downside, this resort really caters to European travelers so there were people smoking everywhere, women were topless, and there were lots of children ,including the bar at the pool. There's no separate "adults only" pool.Drinks at the pool bar are horrible, but the main lobby bar had pretty decent drinks.Lunch and Breakfast Buffet are really good, don't bother making reservations at their dinner "restaurants", the food is awful and it's banquet service, with no menu choice. The adgenda there is to get you in and out as fast as possible.There is no room service.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
4
Value:
3
Trip purpose:

Business

Entertainment tip: In Hotel

This is a family resort, so if you're looking for a great pool, you won't find it here. There's no ocean view or breeze. you can walk across the street to their sister resort and have beach access.

Review of RIU Tequila - All Inclusive

Reviewer score

3
5.01.0
Anonymous
Business
Dallas, TX
Aug 8, 2010

Just o.k.

The rooms were great. They are big, clean,quiet, & have mini refrigerators. A/C worked great.The only minus to the rooms was there was no plug in the bathroom and their hairdryers don't work.On the downside, this resort really caters to European travelers so there were people smoking everywhere, women were topless, and there were lots of children ,including the bar at the pool. There's no separate "adults only" pool.Drinks at the pool bar are horrible, but the main lobby bar had pretty decent drinks.Lunch and Breakfast Buffet are really good, don't bother making reservations at their dinner "restaurants", the food is awful and it's banquet service, with no menu choice. The adgenda there is to get you in and out as fast as possible.There is no room service.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
4
Value:
3
Trip purpose:

Business

Entertainment tip: In Hotel

This is a family resort, so if you're looking for a great pool, you won't find it here. There's no ocean view or breeze. you can walk across the street to their sister resort and have beach access.

Review of RIU Tequila - All Inclusive

Reviewer score

5
5.01.0
Anonymous
Business
playa del carmen
Jun 6, 2010

Great Value

great all inclusive package. no tipping requirement

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Nightlife tip: Short drive from hotel

short cab ride. $5 each way...

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