$288 Avg/night
Rate and special offer based on Check-in: Mar 16, 2015 Check-out: Mar 19, 2015

RIU Tequila - All Inclusive

3 stars
View map of Ave. Xaman-Ha M3 Lote 13 FRACC Playacar, Playa Del carmen, 77710

Hotel Overview

Reviewer score
4.2
out of 5
114 reviews
Riu Tequila Again

This was my 8th trip to the Tequila and again, it was consistently good. It's one of the best... See full review

  • ktlktl
  • Nov 19, 2014
Great time and value

we had a great experience at this hotel. Food was very good, facilities very nice,and staff very... See full review

  • Degek
  • Nov 18, 2014
Caribbean resort mirrors a village with its own shopping street
The RIU Tequila resort is located in the exclusive Playacar development, down the street from downtown Playa del Carmen. Guests at the RIU Tequila enjoy an 18-hole championship golf course nearby, a "Mexican Street" with shopping boutiques, beauty salon and fitness center. The resort also boasts four restaurants, children's swimming pool and a Jacuzzi, all surrounded by lush tropical jungle and stretches of white sand beaches.
Highlights:
  • "Mexican Street" mirrors a Mexican village for shopping
  • Championship golf course nearby (fees apply)
  • Close to Playa del Carmen
Rooms:

Expect contemporary furnishings and muted, patterned fabrics with cool tiled floors in RUI Tequila rooms. The 664 suites at the RIU Tequila feature central air conditioning, mini-bar, liquor dispenser, satellite TV, electronic in-room safe and private balcony or terrace. Guests choose between double rooms and junior suites. In addition to the amenities listed above, junior suites include bathroom with bathtub and bidet, flat screen TV and living room.

Features:

Kids at the RIU Tequila have a blast at RIULand. Every day, trained staff supervises children ages 4 to 12 during activities and entertainment. With the kids taken care of, parents and adults have the freedom to visit the Renova Spa for massages or beauty treatments (fees apply) or hit the complimentary gym, sauna or Jacuzzi. During the day, play tennis, volleyball or take an introductory scuba calls in the pool. And at night, La Pinata nightclub heats up with local and international hits. RIU Tequila also provides complimentary non-motorized water sports including windsurfing, catamarans, kayaking, body boarding and snorkeling.

Dining

There is a daily full American buffet with cooking stations for breakfast at RIU Tequila. Lunch includes hot and cold starters, assorted meats, fish and snacks. There are four restaurants. Dinner reservations are required for the Mexican cuisine, grill and steakhouse, and Asian cuisine buffet restaurants.

Transportation
  • Cancun International Airport (40 minutes)
Attractions
  • Playa del Carmen (2 mi/4 km)
  • Tulum ruins (36 mi/58 km)
  • Chichen Itza (157 mi/254 km)
Business­
  • Free wireless Internet access in the lobby
Policies and fees
  • The hotel requires that at least one person 21 years old or older be present in every room. The hotel reserves the right of admission and may not allow any room in which all guests are younger than 21 years.
  • No student groups under 21 years old or spring breakers are accepted.
  • The maximum occupancy is four people in room, either three adults plus one child or two adults plus two children.
  • Children under 2 years old stay and eat free. Their age must be specified in the booking.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

RIU Tequila - All Inclusive Rooms

Junior Suite Room
Junior Suite Room features: Two double bed, cable/satellite TV, balcony or terrace, ceiling fan, air conditioning, phone, minibar, liquor dispenser, bathroom with shower, hair dryer, in-room safe, non-smoking rooms. Living room with room area.
Standard Room
Standard Room features: Two double beds, cable/satellite TV, phone, balcony or terrace, ceiling fan, air conditioning, minibar, liquor dispenser, bathroom with shower, hair dryer, in-room safe, non-smoking rooms.

Amenities

  • All inclusive
  • WiFi
  • Free parking
  • Pool
Activities
Pool
Fitness Center
Spa
Night club
Solarium
Dining
All inclusive
Bar/Lounge
Restaurant
Services
Laundry service
Childcare Service
In-Room Safe
Conference facilities
Doctor on call
Gift shop
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

Meeting facilities

Meeting Info
Free wireless Internet access Lobby area

Dining

Jalisco
The main restaurant featuring air conditioning and a non-smoking area at the terrace. International and local specialities. Buffet style dinning and on the spot cooking stations. Theme dinners served twice a week, reservation required.
La Lupita
Pool snack bar and restaurant. Enjoy delightful tropical drinks.
Beach Club
At the beach. Restaurant and snack bar, serving Mexican cuisine. Beach bar
El Kiosco
Pavillion bar.
Maguey
In the main building. Lounge bar. Share a drink with friends.
Grill Steakhouse
A la carte restaurant for dinner. Previous reservation is required
Aisian restaurant
New restaurant oppen for dinner. Previous reservation is required
Sports Bar
Sports bar

Hotel Policies

Check-in:
3:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (114)

Ratings and reviews for RIU Tequila - All Inclusive

Overall score

4.2 / 5
5.01.0
114 out of 114
Amenities:
4.1
Cleanliness:
4.5
Hotel staff:
4.5
Comfort:
4
Location:
4.1
Value:
4.3

89% would recommend to a friend.

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Review of RIU Tequila - All Inclusive

Reviewer score

3
5.01.0
Anonymous
Business
USA
Feb 5, 2011

NOT ON THE BEACH

RIU Tequila hotel is not located on the beach - contrary to what the description claims. The description that is given is very tricky to make you believe that you are going to be steps from the water. In reality, you need to walk up to 1/2 mile from your room to the hotel entrance, then cross a busy street and walk another 1/2 mile along the sister RIU Palace hotel before you even see some beach sand. A golf cart style shuttle will also pick you at the lobby, but it works limited hours and sometimes you will be waiting for it to come back if too many people need a ride. Interesting detail - you must get you beach towel at Tequila. You go to RIU Yucatan for the beach. If for some reason you need to get a fresh towel, you must walk back to Tequila as Yucatan staff would refuse to exchange a towel if they learn that you are from Tequila. Customer service at its best! I wish I have not made my decision to book this place based entirely on the description. I respect people who work there - they work very hard to make us, tourists, happy and keep the place very clean. But the misleading description and the management decision to squeeze a buck by serving cheap food and drinks have spoiled the impression. I have seen a better RIU.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
1
Value:
3
Trip purpose:

Business

Money-saving tip: In Hotel

Shop for your hotel wisely and do you research outside of the booking web site. Even popular traveler review sites may contain biased opinions or their reviews may be written by people who have little or no experience.

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Review of RIU Tequila - All Inclusive

Reviewer score

4
5.01.0
Anonymous
Business
St. Cathareines, ontario canada
Jan 10, 2011

Fantastic getaway

We went down there because our daughters enjoyed them selves on their visit and they were right on the mark the staff were very freindly and extremely helpful the facilities were great the entertainment was great

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

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Review of RIU Tequila - All Inclusive

Reviewer score

4
5.01.0
loom
Business
South Bend, Indiana
Nov 14, 2010

Great times at Tequila

Wonderful staff and hotel. Would not hesitate to stay here again in the future. Everything was perfect from check-in to check out.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Sightseeing tip: In Hotel

Would avoid the hotel dive shop. There are better priced and more professional shops elsewhere.

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Review of RIU Tequila - All Inclusive

Reviewer score

5
5.01.0
Anonymous
Business
Regina, Sask. Canada
Nov 11, 2010

Simply AMAZING!

This resort has so much to offer for both children, teens and adults. The resort is in a gated community with 3 other Riu resorts around it which you get access too. - There are 4 bars, one being 24 hours -A stage where they have different performances every night: It starts with a interactive show for children then there is a show for all ages which is interactive with the audience some nights as well. - 4 bars: 1 is a swim up and another is open 24 hours - 3 pools: child pool, adult pool and game pool - rec area with soccer nets, beach volleyball, basketball court. - 2 minute walk to the beach or less then that with the golf cart rides going back and forth - Free snorkeling gear, boogie board, etc. rentals - In each room there's a mini bar that has beer, 26 of whiskey, rum. vodka and tequila. - 3 restaurants in the resort and more in the surrounding ones. With everything listed above, their amazing staff and so much more made this one of, or even, the best vacation I have been one.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Shopping tip: Short drive from hotel

50 paco cab ride

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Review of RIU Tequila - All Inclusive

Reviewer score

4
5.01.0
tono & tere
Business
las vegas nv
Oct 18, 2010

exelent family hotel

the staff where ok, good famly hotel

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
3
Value:
4
Trip purpose:

Business

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Review of RIU Tequila - All Inclusive

Reviewer score

4
5.01.0
BKini
Business
Portland, OR
Sep 2, 2010

Wonderful Property

This is a beautiful, comfortable property. Well managed, well-kept grounds, clean & comfortable rooms, good evening entertainment, nice dining room with pleasingly presented buffets, and a very convenient beach club.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of RIU Tequila - All Inclusive

Reviewer score

3
5.01.0
Anonymous
Business
Dallas, TX
Aug 8, 2010

Just o.k.

The rooms were great. They are big, clean,quiet, & have mini refrigerators. A/C worked great.The only minus to the rooms was there was no plug in the bathroom and their hairdryers don't work.On the downside, this resort really caters to European travelers so there were people smoking everywhere, women were topless, and there were lots of children ,including the bar at the pool. There's no separate "adults only" pool.Drinks at the pool bar are horrible, but the main lobby bar had pretty decent drinks.Lunch and Breakfast Buffet are really good, don't bother making reservations at their dinner "restaurants", the food is awful and it's banquet service, with no menu choice. The adgenda there is to get you in and out as fast as possible.There is no room service.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
4
Value:
3
Trip purpose:

Business

Entertainment tip: In Hotel

This is a family resort, so if you're looking for a great pool, you won't find it here. There's no ocean view or breeze. you can walk across the street to their sister resort and have beach access.

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Review of RIU Tequila - All Inclusive

Reviewer score

5
5.01.0
Anonymous
Business
playa del carmen
Jun 6, 2010

Great Value

great all inclusive package. no tipping requirement

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Nightlife tip: Short drive from hotel

short cab ride. $5 each way...

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Review of RIU Tequila - All Inclusive

Reviewer score

2
5.01.0
Anonymous
Business
Linden, MI
May 7, 2010

The good, The bad

I have been to the Riviera Maya area before and was disappointed at Riu Tequila. The rooms were smaller than expected. There is no room service at all. No coffee pot in the room, and the breakfast buffet had a problem with me taking a carafe of coffee to my room. Rooms had a small fridge with 4 beers and pop and water. When the beers ran out it took 2 days and 5 phone calls for someone to refill. Breakfast, lunch and dinner was the same old buffet which got old after day 2. You could sign up for a sit down dinner it you got to breakfast at opening time 7am. In general the people at this resort were not as friendly as Secret Silversands. The bartenders were not as friendly or fun to be around and they also lacked mixed drink knowledge. Secret Silversands was better in every way - sit down restaurants, fun bartenders, room service & coffee pot, they would fill your fridge, better bars, bigger and cleaner rooms, less bugs and critters.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
2
Comfort:
3
Location:
2
Value:
2
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

Visit the Mayan Ruins in Tulum

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Review of RIU Tequila - All Inclusive

Reviewer score

4
5.01.0
Anonymous
Business
Michigan
May 2, 2010

RIU Tequila

I've been to many RIU Resorts and really like the fact that I know in advance what to expect. This time at Tequila my expectations were not met in the main buffet restaurant. Don't get me wrong, what was available was very good but the variety was just not there. Some suggest this was due to a low occupancy rate. I will say that the hamburgers at lunch were the best I've ever had in the Caribbean! One other oddity is the shuttle service to the beach. It was not available from 1-3. Overall, our experience was very good and as long as you know going in what to expect I don't think you'll be disapointed!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
3
Value:
4
Trip purpose:

Business

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