$184 Avg/night
Rate and special offer based on Check-in: Oct 25, 2014 Check-out: Oct 27, 2014

RIU Playacar All Inclusive

3 stars
Ave. Xaman-Ha M6 Lote 6, FRACC. Playacar, Playa del Carmen, 77710
Hotel Overview
Reviewer score
4.2
out of 5
58 reviews
Excellent vacation !!!

I have taken my vacation (15 days) hosted on the Riu Palace Hotel Riviera Maya. I had hired in... See full review

  • Daniel Alberto
  • Feb 27, 2014
Paradise!

This was our first time staying here, and we loved it! The beach was absolutely perfect with clear... See full review

  • Westy Traveler
  • Jul 17, 2014
Family-friendly, all-inclusive resort near Playa del Carmen
The all-inclusive RIU Playacar is 35 minutes from Cancun's International Airport and 15 minutes from Playa del Carmen. The resort is surrounded by stretches of white sand beaches and tropical vegetation. RIU Playacar features three international restaurants, three bars -- including the Las Olas swim-up bar -- two swimming pools, a separate children's swimming pool, Jacuzzi, sun loungers, sun terrace and children's playground.
Highlights:
  • Three international restaurants and three bars -- including a swim-up bar
  • A separate children's pool and kids club at RIU Playacar
  • Many sports and activities including tennis, windsurfing, catamaran, kayaking, body boarding and snorkeling
Rooms:

The 386 guestrooms at RIU Playacar feature colonial-style furnishings and dark wood. Amenities include central air conditioning, ceiling fan, mini-bar, liquor dispenser, satellite TV, in-room safe, and private balcony or terrace. Junior suites include a living area and dressing room. Guestrooms with connecting doors are available upon request. Wi-Fi Internet access is available for a fee.

Features:

Sports and activities at the RIU Playacar include table tennis, hard surface tennis, windsurfing, catamaran, kayaking, body boarding, snorkeling, complimentary scuba diving lesson in the pool, and volleyball. A full gym and workout facility is available for motivated guests. A sauna and Jacuzzi are also available for full relaxation for those over 18.

Kids at RIU enjoy the RIULand kids club while parents lounge by the pool, enjoying the daytime entertainment. For a fee, motorized water sports and an 18-hole golf course are available. Complimentary access to La Pinata night club is standard.

Dining

There is a daily full American buffet with cooking stations for breakfast. Lunch includes hot and cold starters, assorted meats, fish and snacks. There are four restaurants. El Porche has special theme evenings, a buffet and on-the-spot cooking stations. Dinner reservations are required for the Mexican cuisine, grill and steakhouse, and Asian cuisine buffet restaurants.

Transportation
  • Cancun International Airport (35 minutes)
Attractions
  • Playa del Carmen (2 mi/3.5 km)
  • Tulum (39 mi/64 km)
Business­
  • Wi-Fi Internet is available (fees may apply)
Policies and fees
  • There must be at least one person of 21 years old in every room at RIU Playacar.
  • No spring breakers or student groups are accepted at the RIU Playacar.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Hotel Map

20.6085 -87.0914
Area served
Av. Xaman-Ha, Lote 1. Playacar, Playa Del Carmen Quintanta Roo, Mexico
Nearby airports
Cancun International Airport - 34 miles
Area description
Located on the beach of Playacar Complex , just two miles from the downtown of Playa del Carmen.

RIU Playacar All Inclusive Rooms

Standard Room
Standard Room with two double beds, color satellite TV, safe deposit box, air conditioning and ceiling fan, balcony or terrace, private bathroom with bath, shower and hairdryer, stocked mini bar, liquor dispenser and telephone.
Junior Suite
Air conditioning, ceiling fan, 2 double beds, separate living room area with sofa, direct dial phone, regularly replenished mini-bar and liquor dispenser, satellite TV, radio alarm clock, in-room safe, iron and ironing board, walk-in closet. Bathroom equipped with bathtub and shower, bidet, hairdryer and amenities kit. Balcony or terrace.

Amenities

  • All inclusive
  • WiFi
  • Free parking
  • Pool
Activities
Pool
Spa
Solarium
Tennis
Dining
All inclusive
Bar/Lounge
Restaurant
Services
Laundry service
Childcare Service
In-Room Safe
Doctor on call
Gift shop
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

Meeting facilities

Meeting Info
Free wireless Internet access lobby area

Dining

Turquesa
Pool snack bar and restaurant. Serving breakfast, lunch, dinner and snacks.
La Olas
Enjoy delightful tropical drinks in pool bar/swim-up bar
La Cumbia
Lounge Bar, share a drink with friends in this popular spot.
El Porche
Main restaurant with buffet dinning and on the spot cooking stations. Theme dinners served twice a week, reservation required. Serving local and continental cuisine. Open from 7am - 10:30 am and from 12pm - 3pm and from 6:30pm - 10pm.
Cafe Cubano
Cocktails and drinks, meets friends in lobby bar featuring live piano music.
Jade
Aisan style restaurante for dinner. Previous reservation is required

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (58)

Ratings and reviews for RIU Playacar All Inclusive

Overall score

4.2 / 5
5.01.0
58 out of 58
Amenities:
4.1
Room cleanliness:
4.6
Hotel staff:
4.7
Room comfort:
3.8
Location:
4.8
Value:
4.5

93% would recommend to a friend.

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Review of RIU Playacar All Inclusive

Reviewer score

4
5.01.0
Westy Traveler
Business
Westminster, Co
Jul 17, 2014

Paradise!

This was our first time staying here, and we loved it! The beach was absolutely perfect with clear waters and calm waves. We would stay again in this particular area for the beach alone! The staff at the hotel was amazing. We had an issue with our air conditioning not being cold enough for our taste and we were moved to another room with no problems. We stayed in building 5, which is closest to the pool, and it was very convenient. I would recommend this hotel to just about anyone!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Entertainment tip: Short walk from hotel

You can rent bicycles across the street at Riu Tequilla and ride the short distance into Playa del Carmen, if you want to shop or just get out for a bit. It is about a 15 minute ride.

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Review of RIU Playacar All Inclusive

Reviewer score

3
5.01.0
Sharkbite71
Business
Chicago
Jun 15, 2014

Honest Review - Good, but you get what you pay for

I went with my two children, ages 11 and 8. They loved it! The room was always clean with the towel animals that they always leave on the bed. The staff were very nice as well. The food at the buffet was pretty decent. Breakfast and dinner were the best. The theme "Steakhouse" was awful. Do NOT order the steak. The chicken was very good. The Japanese theme one is a buffet and was our favorite. Didn't go to any of the others. They have a "kids party" every night at 8:15. My son liked it. The shows were pretty good and the kids looked forward to them every night. Bottom line - it's an outdated resort with staff that seem to actually care about you having a good time. The location is great and it's clean. The food gets a "C" from me. It's not a Four Seasons but for what you pay I am very satisfied with the stay. Might even go back.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

Go to XPLOR. This place was great and was the highlight of our trip

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Review of RIU Playacar All Inclusive

Reviewer score

4
5.01.0
Lost my marbles
Business
Chicago
May 26, 2014

Good value

No complaints. Very nice beach and water with some waves

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Nightlife tip: Short walk from hotel

Go into town

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Review of RIU Playacar All Inclusive

Reviewer score

3
5.01.0
Lindsay C
Business
Orlando, fl
May 8, 2014

Ok for our first time in Mexico

This hotel is getting torn down, so this is for the folks who are staying here up till then. Staff were amazing! Pretty sure they work 23 hours out of the day and they were all smiling and friendly every single day. Bring your own cup to the bar, they will gladly fill it up. Rooms were comfortable, we had a first floor room facing north in Building 6. I preferred it, since it was SO HOT and our room was always in the shade. Bed was hard, but I didn't mind it, they do give you extra pillows. The walls are thin. Food was not amazing. The Japanese restaurant was our favorite. Steakhouse is a complete joke, skip it. Make sure to make reservations in the morning at breakfast. All the buffets were ok, they do the job in getting you full. Myths debunked: You don't have to pay for the safe, check in was easy (at 430pm), Wifi is only available in the lobby for 90 minutes PER electronic device per day... Be wary of the tour companies in the morning, they are hawks, stick with RIU's staff when booking excursions.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
3
Trip purpose:

Business

Shopping tip: Short drive from hotel

Playa del Carmen is full of people yelling at you to buy something. If you hate that, don't go. If you don't mind, go and then haggle the snot out of them.

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Review of RIU Playacar All Inclusive

Reviewer score

3
5.01.0
1st grade teacher
Business
Wisconsin
Mar 16, 2014

Superb Location

The location on the beach was amazing. I loved the palm trees set back behind the beach which provided welcome shade after spending six hours on the beach. The beach was very large and mostly clean except the seaweed that rolled in every now and then. The beaches in cancun are a little more pristine than playa del carmen. There were sellers walking around the beach and I felt like I was saying no thank you ten times an hour. Yes, I know that's just what happens there but still, it got old. The hotel rooms were set back in tropical grounds surrounded by palm trees and other native plants. There were little animals running around everywhere which we didn't mind at all. It was really cool! The hotel staff were very friendly and always busy cleaning the hotel and the grounds. I did like the decor of the hotel. It was more old fashioned, traditional mexico themed. We have stayed at modern upscale resorts before, which we also like, but this one had a homey charm to it. We don't have children but there were many families with kids there and they seemed to be having a blast. It didn't bother us at all. It's definitely a quiet hotel, set apart from any of the wild spring break action. It seemed like the yucatan was more of a party hotel. It was nice that the all inclusive deal allowed us to use any of the amenities from the yucatan and/or tequila. The yucatan had a better breakfast than playacar. We ate there a few morning as it was only a quick walk down the beach. While we were there we mostly just relaxed on the beach, drank and ate. The drinks were great and the bartenders were very fast and friendly. The food was average, nothing was mind blowing. But that's to be expected from a three star all inclusive in mexico. All meals were buffet except for dinner where you had the choice of three other restaurants if you didn't want the buffet. We went to the steak house one night and it was a huge disappointment. Skip the specialty restaurants and stick with the buffet meals . We walked down the beach to the town of Playa Del Carmen. It was only a two mile walk on the beach. The location was great because it's so close to everything.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
2
Location:
5
Value:
4
Trip purpose:

Business

Shopping tip: Short walk from hotel

Playa Del Carmen is only a 1.5 mile walk on the beach.

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Review of RIU Playacar All Inclusive

Reviewer score

5
5.01.0
Daniel Alberto
Business
Buenos Aires, Argentina
Feb 27, 2014

Excellent vacation !!!

I have taken my vacation (15 days) hosted on the Riu Palace Hotel Riviera Maya. I had hired in Playacar, but this hotel was full I rushed to the Palace. The attention was excellent since the arrival of. Cleaning and breadth of rooms. The staff of the hotel. The food was perfect in quality and quantity. The beach is better. The shows activities presented are the highest level. I have spent a vacation excellent, thanks to the contribution of all personnel at the hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: In Hotel

The food is excellent, both in variety and quantity.

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Review of RIU Playacar All Inclusive

Reviewer score

5
5.01.0
Bruce and Linda
Business
Edgerton WI
Jan 27, 2014

A Week in Paradise

A beautiful spot. Friendly, professional staff everywhere. Good entertainment every day. You could be as busy or as lazy as you wanted to be. Room was kept spotless. Food was top quality. This was our first "all inclusive" vacation, but will not be the last.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of RIU Playacar All Inclusive

Reviewer score

4
5.01.0
Tripper01
Business
Michigan
Dec 4, 2013

Good trip

Overall a good experience. The grounds are beautiful, but the hotel has outdated décor and could use a makeover. Great beach and pool area. You can go to 2 other RIU properties in playacar, I recommend the RIU Yucatan for its contemporary design and better food... and better people watching. The only annoying thing is that the hotel still uses keys for the doors and the safe and they charge a pretty high fee if you loose them. The front desk wouldn't answer half the times I tried to call. Also, when I asked them to wake me up at 8:30am they called at 9:00am instead. Good location and a great value.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of RIU Playacar All Inclusive

Reviewer score

3
5.01.0
Diver Les
Business
Knoxville, TN
Jun 13, 2013

Good beach!

I think this was the best beach I've ever been to in my life. The sushi at Jade Restaurant was incredible. However, everyone in my group did spend at least one day sick, and the rooms could use some remodeling. I had good luck with Bestday Tours, and Bestday employee Tatiana Carrian was very helpful about refunding my money when we weren't able to see the whale sharks.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

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Review of RIU Playacar All Inclusive

Reviewer score

4
5.01.0
PTRX
Business
Washington, DC
Oct 20, 2012

Great family vacation

Plenty of food, decent drinks, friendly staff, nice beach and entertainment... will probably go back sometime.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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