We have been doing all inclusive vacations for 11 years now, and this was the best food ever. We... See full review
Mar 5, 2014
a week in paradise
This place is out-of-the-park awesome! staff is so friendly & helpful. Food was great-plenty to... See full review
Mar 2, 2014
All-suite beach resort in the heart of Riviera Maya’s paradise
The RIU Palace Riviera Maya is located just two miles from Playa del Carmen and 35 miles from Cancun's International Airport. The resort boasts more than 400 family-friendly suites, an expansive swimming pool and Jacuzzi, children's pool, playground, six restaurants and five bars, including the Daiquiri poolside swim-up bar. The RIU Palace Riviera Maya is surrounded by lush greenery and stretches of white sand. The hotel has 24 hour room service.
All-suite, family-friendly resort
Near Playa del Carmen
The 400-room RIU Palace Riviera Maya provides accommodations with dark woods and neutral, muted colors in bedspreads, rugs and seating. The surrounding turquoise waters and white sand beaches provide a tropical backdrop for the hotel. All RIU Palace Riviera Maya suites include bathroom with hydromassage bath, central air-conditioning, mini-bar, satellite TV and balcony. Suites on the upper terraces include outdoor Jacuzzi, split-level seating area and sofa and Italian bath amenities.
Guests at RIU Palace Riviera Maya enjoy table tennis, volleyball, an introductory scuba diving lesson in the pool, kayaking and snorkeling. For children ages 4 to 12, the resort offers daytime entertainment. At night, adults can dance the night away at La Pinata nightclub, play billiards or indulge in a drink at Riu Tequila, open every evening. For a fee, an assortment of motorized water sports and an 18-hole golf course are available.
Hot and cold breakfast and lunch buffets feature Americanized foods such as pizzas, pasta, salads and assorted desserts. For dinner, guests can dine at the Mexican Agave, fusion Krystal, Japanese Yashima or Brazilian Rodizio buffet. Reservations for Agave and Rodizio should be made in advance and formal dress is required at all dinners.
Cancun International Airport (35 mi/56.3 km)
Xcaret ecological/archeological theme park (4 mi/6.5 km)
Tulum Mayan ruins (40 mi/64 km)
Free wireless Internet is available in the lobby
Policies and fees
The hotel requires that at least one person 21 years old or older be present in every room. The hotel reserves the right of admission and may not allow any room in which all guests are younger than 21 years.
No student groups under 21 years old or spring breakers are accepted.
The maximum occupancy is four people in room, either three adults plus one child or two adults plus two children.
Children under 2 years old stay and eat free. Their age must be specified in the booking.
RIU Palace Riviera Maya All Inclusive Rooms
Superior Junior Suite
Superior Junior Suite features: two double beds or one king size bed, bathroom with hydromassage bathtub, hairdryer, telephone, central air conditioning, ceiling fan, mini bar, liquor dispenser, satellite TV, sitting area, in room safe, balcony or terrace, Courtyard view, all rooms have split-level sitting area and sofa, some rooms available with a sofa bed.
New Italian Bathroom amenities Lavarino Cosso
Junior Suite ROH
Junior Suite ROH features: two double beds or one king size bed, bathroom with hydromassage bathtub, hairdryer, telephone, central air conditioning, ceiling fan, mini bar, liquor dispenser, satellite TV, in room safe, balcony or terrace, Garden view, all rooms have split-level sitting area and sofa, some rooms available with a sofa bed.
New Italian Bathroom amenities Lavarino Cosso
Fitness center or spa
Doctor on call
Av. Haman-Ha Mza. 9 & 10 Lt 1
Playacar. Playa Del Carmen, Mexico. 77710
Cancun International Airport (CUN).
Situated 35 miles from Cancun International Airport, 40 miles from Tulum Maya Ruins and 4 miles from Xcaret Natural park.
Fusion Cuisine a la carte restaurant for dinner. Resevation Required
Mexican Restaurant Dinner - Reservation required
Pool side restaurant, snacks/grill steakhouse. Dinner restaurant Reservation required
Main restaurant with non-smoking area and terrace, offering buffett style and show cooking stations. Theme dinners served three times a week.
Main Brazilian reastaurant for dinner , reservation required
Lounge Bar with terrace
Open 24 hrs with snack & beverage
Night club. Entrance and drinks free (Riu Tequila, open every night).
Japanese restaurant Reservation Required
Free wireless internet access lobby area
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.
The hotel is very nice and the employees are very friendly and attentive. The first room we were first assigned (near the ice machine and the smokey sports bar)and we requested a new room which was in the other side of the hotel and much
quieter. The food is plentiful and the buffets had a great selection. However, the desserts were forgettable, but the specialty restaurants are all very nice. Make all your specialty restuarant reservations when you arrive.
The beach was gorgeous..white sand and turquise blue ocean and Cozumel is on the far horizon. The waves break close to the shore so there is limited boogie boarding, but lots of other activities.
The spa is decent. My partner and I had massages, but they were average and a little expensive for Mexico. The hotel is near Playa Del Carmen, about a USD$7 cab ride, which has some good restuarants on the main street (5th or 6th, I think), but some of the streets are packed with guys hawking their overpriced merchandise.
This was our second stay at a RIU property. The other one was in Costa Rica. RIU is a very reliable and affordable chain. Very consistent quality.
Hotel staff is gay friendly for the most part, but few lgbt guests.
Hotel features (5 = best, 1 = worst):
Short drive from hotel
Visit the Snorkel Shop in Playa Del Carmen for snorkeling adventures. We went to the coral reefs, had a nice lunch and then went snorkeling in a seynote. It was a good value and a lot of fun.