Everything was great. The hotel staff is professional and courteous; they know and understand how... See full review
Aug 24, 2014
Terrific service at the hotel, the only drawback was there was 3 of us on 2 queen size beds, the... See full review
Aug 1, 2014
Riu Palace Riviera Maya lies within its own swaying palm forest, secluded from the rest of the world, and complete with stone water features and pagoda-style architecture. Ornate wood carvings and sand-colored hues decorate the hotel interior, while the pools outside seems to stretch right into the ocean itself. Try food from every continent, with Japanese bites at Yashima, Brazilian delicacies at Botafogo, and the home-cooked taste of the grill at Chillis Steakhouse. Though relaxation is the order of the day, there's still plenty of on-site action with kayaking, scuba lessons, and the well-polished dance floor of La Pinata nightclub.
Conference center: 5 rooms with capacity for 900 people
The hotel is situated in Playa del Carmen's Playacar community, just south of the main resort center and a short drive up the coast from eco waterpark Xcaret. The Riu Palace Hotel is conveniently close to the nearby ferry terminal, where guests will find local boutique shopping and international eateries. After learning to scuba dive or swimming with dolphins just off the beach, travel from here to Cozumel Island (a 45-minute ferry ride) to test your new skills, and check out the dazzling local corals of the Riviera Maya.
Hints and tips
Venture out to wider Playa Del Carmen in the evening for a change of pace - hotspots like Kartabar, with its smoking Hookah pipes and belly dancers, have a distinctly Middle Eastern flavor. Guests can head down to beachfront bars like La Zebra for nightly entertainments like salsa or fire-dancing with their cocktails.
This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.
Av. Haman-Ha Mza. 9 & 10 Lt 1
Playacar. Playa Del Carmen, Mexico. 77710
Cancun International Airport (CUN).
Situated 35 miles from Cancun International Airport, 40 miles from Tulum Maya Ruins and 4 miles from Xcaret Natural park.
RIU Palace Riviera Maya All Inclusive Rooms
Superior Junior Suite
Superior Junior Suite features: two double beds or one king size bed, bathroom with hydromassage bathtub, hairdryer, telephone, central air conditioning, ceiling fan, mini bar, liquor dispenser, satellite TV, sitting area, in room safe, balcony or terrace, Courtyard view, all rooms have split-level sitting area and sofa, some rooms available with a sofa bed.
New Italian Bathroom amenities Lavarino Cosso
Junior Suite ROH
Junior Suite ROH features: two double beds or one king size bed, bathroom with hydromassage bathtub, hairdryer, telephone, central air conditioning, ceiling fan, mini bar, liquor dispenser, satellite TV, in room safe, balcony or terrace, Garden view, all rooms have split-level sitting area and sofa, some rooms available with a sofa bed.
New Italian Bathroom amenities Lavarino Cosso
Fitness center or spa
Doctor on call
Free wireless internet access lobby area
Fusion Cuisine a la carte restaurant for dinner. Reservation is Required
Mexican Restaurant Dinner - Reservation is required
Pool side restaurant, snacks/grill steakhouse. Dinner restaurant Reservation required
Main restaurant with non-smoking area and terrace, offering buffett style and show cooking stations. Theme dinners served three times a week.
Main Brazilian reastaurant for dinner , reservation required
Lounge Bar with terrace
Open 24 hrs with snack & beverage
Night club. Entrance and drinks free (Riu Tequila, open every night).
Japanese restaurant Reservation Required
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.
The hotel is very nice and the employees are very friendly and attentive. The first room we were first assigned (near the ice machine and the smokey sports bar)and we requested a new room which was in the other side of the hotel and much
quieter. The food is plentiful and the buffets had a great selection. However, the desserts were forgettable, but the specialty restaurants are all very nice. Make all your specialty restuarant reservations when you arrive.
The beach was gorgeous..white sand and turquise blue ocean and Cozumel is on the far horizon. The waves break close to the shore so there is limited boogie boarding, but lots of other activities.
The spa is decent. My partner and I had massages, but they were average and a little expensive for Mexico. The hotel is near Playa Del Carmen, about a USD$7 cab ride, which has some good restuarants on the main street (5th or 6th, I think), but some of the streets are packed with guys hawking their overpriced merchandise.
This was our second stay at a RIU property. The other one was in Costa Rica. RIU is a very reliable and affordable chain. Very consistent quality.
Hotel staff is gay friendly for the most part, but few lgbt guests.
Hotel features (5 = best, 1 = worst):
Short drive from hotel
Visit the Snorkel Shop in Playa Del Carmen for snorkeling adventures. We went to the coral reefs, had a nice lunch and then went snorkeling in a seynote. It was a good value and a lot of fun.