$341 Avg/night
Rate and special offer based on Check-in: Jul 26, 2014 Check-out: Jul 29, 2014

RIU Palace Riviera Maya All Inclusive

4 stars
AV Xaman-Ha Mza 9 Y 10 Lote 1, INT. FRACC. Fase II Solidaridad, Playa del Carmen, 00000
Hotel Overview
Reviewer score
4.5
out of 5
461 reviews
Great stay

My wife and I had a great week at the Riu Palace Rivieria. The staff was extremely nice. The food... See full review

  • Just and Happily Married
  • Jun 22, 2014
Amazing Experience

Location was perfect. Walking distance to town/ferry to Cozmel. Beautiful clean beach. Amazing... See full review

  • Jota Jota from Minnesota
  • May 29, 2014
Riu Palace Riviera Maya lies within its own swaying palm forest, secluded from the rest of the world, and complete with stone water features and pagoda-style architecture. Ornate wood carvings and sand-colored hues decorate the hotel interior, while the pools outside seems to stretch right into the ocean itself. Try food from every continent, with Japanese bites at Yashima, Brazilian delicacies at Botafogo, and the home-cooked taste of the grill at Chillis Steakhouse. Though relaxation is the order of the day, there's still plenty of on-site action with kayaking, scuba lessons, and the well-polished dance floor of La Pinata nightclub.
Key facts
  • 400 guestrooms
  • Conference center: 5 rooms with capacity for 900 people
  • 24-hour room service
  • Free Wi-Fi
  • Massage or whirlpool bathtubs in all rooms
  • 376,000-square-feet of tropical gardens
  • 6 restaurants: Don Manolo, Agave, Rodizio, Chillis Steakhouse, Krystal Fusion Restaurant, Yashima Restaurant
  • 5 bars, including a swim-up bar
  • 24-hour unlimited beverages
Neighborhood
The hotel is situated in Playa del Carmen's Playacar community, just south of the main resort center and a short drive up the coast from eco waterpark Xcaret. The Riu Palace Hotel is conveniently close to the nearby ferry terminal, where guests will find local boutique shopping and international eateries. After learning to scuba dive or swimming with dolphins just off the beach, travel from here to Cozumel Island (a 45-minute ferry ride) to test your new skills, and check out the dazzling local corals of the Riviera Maya.
Hints and tips
Venture out to wider Playa Del Carmen in the evening for a change of pace - hotspots like Kartabar, with its smoking Hookah pipes and belly dancers, have a distinctly Middle Eastern flavor.
Guests can head down to beachfront bars like La Zebra for nightly entertainments like salsa or fire-dancing with their cocktails.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

RIU Palace Riviera Maya All Inclusive Rooms

Superior Junior Suite
Superior Junior Suite features: two double beds or one king size bed, bathroom with hydromassage bathtub, hairdryer, telephone, central air conditioning, ceiling fan, mini bar, liquor dispenser, satellite TV, sitting area, in room safe, balcony or terrace, Courtyard view, all rooms have split-level sitting area and sofa, some rooms available with a sofa bed. New Italian Bathroom amenities Lavarino Cosso
Junior Suite ROH
Junior Suite ROH features: two double beds or one king size bed, bathroom with hydromassage bathtub, hairdryer, telephone, central air conditioning, ceiling fan, mini bar, liquor dispenser, satellite TV, in room safe, balcony or terrace, Garden view, all rooms have split-level sitting area and sofa, some rooms available with a sofa bed. New Italian Bathroom amenities Lavarino Cosso

Amenities

  • All inclusive
  • WiFi
  • Free parking
  • Pool
Activities
Pool
Fitness center or spa
Fitness Center
Spa
Solarium
Tennis
Dining
All inclusive
Bar/Lounge
Restaurant
Room service
Services
Laundry service
Childcare Service
In-Room Safe
Barber/Beauty shop
Doctor on call
Gift shop
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

Hotel Map

20.6111 -87.0857
Area served
Av. Haman-Ha Mza. 9 & 10 Lt 1 Playacar. Playa Del Carmen, Mexico. 77710
Nearby airports
Cancun International Airport (CUN).
Area description
Situated 35 miles from Cancun International Airport, 40 miles from Tulum Maya Ruins and 4 miles from Xcaret Natural park.

Meeting facilities

Meeting Info
Free wireless internet access lobby area

Dining

Krystal
Fusion Cuisine a la carte restaurant for dinner. Resevation Required
Agave
Mexican Restaurant Dinner - Reservation required
Chilis
Pool side restaurant, snacks/grill steakhouse. Dinner restaurant Reservation required
Don Manolo
Main restaurant with non-smoking area and terrace, offering buffett style and show cooking stations. Theme dinners served three times a week.
Botafogo
Main Brazilian reastaurant for dinner , reservation required
Lirico
Lounge Bar with terrace
Sports bar
Open 24 hrs with snack & beverage
La Piata
Night club. Entrance and drinks free (Riu Tequila, open every night).
La Plaza
Bar
Yashima
Japanese restaurant Reservation Required

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (461)

Ratings and reviews for RIU Palace Riviera Maya All Inclusive

Overall score

4.5 / 5
5.01.0
289 out of 461
Amenities:
4.6
Room cleanliness:
4.7
Hotel staff:
4.8
Room comfort:
4.3
Location:
4.8
Value:
4.6

92% would recommend to a friend.

Sort by:
Review of RIU Palace Riviera Maya All Inclusive

Reviewer score

5
5.01.0
PLAYA PEOPLE
VICKSBURG, MS
Jul 7, 2009

GOOD TIMES

GREAT EXPERIENCE AND WONDERFUL SERVICE ALONG WITH PLENTY OF RELAXATION!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Review of RIU Palace Riviera Maya All Inclusive

Reviewer score

5
5.01.0
Anonymous
Rochester, NY
Aug 5, 2009

Amazing Honeymoon

The hotel was amazing and the service was first class. The only complaint for us was the musty smell in the rooms; this can somewhat be expected due to the open air hallways. The pool was great and there were water sports available right on the hotel beach.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: In Hotel

Make reservations for the specialty restaurants as soon as you arrive!

Review of RIU Palace Riviera Maya All Inclusive

Reviewer score

5
5.01.0
Anonymous
Sacramento, CA
Sep 22, 2009

Great Getaway

Everything was wonderful. We mostly stayed at the resort and enjoyed long walks on the beach.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of RIU Palace Riviera Maya All Inclusive

Reviewer score

5
5.01.0
Anonymous
Newport
Aug 30, 2008

Very Relaxing

My wife and I vacationed here for five days and is was fantastic. Rooms and hotel was very clean. Food was good. Beach was nice and the staff was very helpful. I would definetly recommend this hotel. There were the occasional beach salesmen but they left you alone after first estate.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Review of RIU Palace Riviera Maya All Inclusive

Reviewer score

5
5.01.0
egg82nd
texas
Jun 7, 2009

Great family or couple getaway

Awesome time and great staff.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of RIU Palace Riviera Maya All Inclusive

Reviewer score

5
5.01.0
Anonymous
Minnesota
Jan 16, 2011

Great vacation

Great service and beautiful resort.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Review of RIU Palace Riviera Maya All Inclusive

Reviewer score

5
5.01.0
Anonymous
Dracut
Jun 7, 2008

Great place to stay

The Riu Palace Riviera Maya was a great place to relax and enjoy some time off. My wife and I had a great time, the food was great, the drinks were refreshing and the people were excellent. We especially liked the nighttime entertainment, however, it's not Vegas, so go in with an open mind and you'll have alot of fun.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Dining tip: Long walk from hotel

Little town of Playacar is nearby, about a 15 minute walk or a $5 cab ride. Plenty of shops, restaurants and bars to go to. If taking a cab, just tell the driver Quinta Avenida (5th Avenue) and he'll get you there.

Review of RIU Palace Riviera Maya All Inclusive

Reviewer score

5
5.01.0
nana margarita
Southern Minnesota
Mar 5, 2014

GREAT VACATION

We have been doing all inclusive vacations for 11 years now, and this was the best food ever. We stayed in the same resort in the Dominican, it was good but this was the best. The location is 20 minutes to Playa Del Carmen and the beaches are very nice for taking long walks.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
4
Time-saving tip: Short walk from hotel

If you spend most of your day, at the beach or pool, ask for a room closer to the pool.

Review of RIU Palace Riviera Maya All Inclusive

Reviewer score

5
5.01.0
Mr. Coyote
London, ON, Canada
Sep 6, 2011

Summer getaway

I have stayed at many all inclusives on the Mayan Riviera so think I have a good appreciation on rating a resort. The location, service, facilities, beach and dining were all outstanding. The only negative was that the bed was a little on the hard side.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Review of RIU Palace Riviera Maya All Inclusive

Reviewer score

5
5.01.0
Anonymous
USA
Nov 21, 2008

Great place

Other than check in, this place is really a palace. Great beach, pool, staff, and food. The staff is what really makes this place special. Anything you want, they will help you get. The onlt complaint I had for the whole week is check in. Three hours to get a room with a king size bed. No need for that.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Shopping tip: Short walk from hotel

5th Avenue

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