$299 Avg/night
Rate and special offer based on Check-in: Jun 1, 2013 Check-out: Jun 3, 2013

RIU Palace Riviera Maya All Inclusive

4 stars
AV Xaman-Ha Mza 9 Y 10 Lote 1, INT. FRACC. Fase II Solidaridad, Playa del Carmen, 00000
Hotel Overview
Reviewer score
4.5
out of 5
246 reviews
I need to go back!!!!!

The hotel was a 5 plus star IMO and I travel a lot for B2B ! The staff was just unbelievable. I... See full review

  • Daniel L
  • May 16, 2013
Fourth times a Charm

This is the fourth time we have stayed at the Riu Palace Riviera Maya. The food is wonderful. They... See full review

  • Gherkin
  • Dec 9, 2012
All-suite beach resort in the heart of Riviera Maya’s paradise
The RIU Palace Riviera Maya is located just two miles from Playa del Carmen and 35 miles from Cancun's International Airport. The resort boasts more than 400 family-friendly suites, an expansive swimming pool and Jacuzzi, children's pool, playground, six restaurants and five bars, including the Daiquiri poolside swim-up bar. The RIU Palace Riviera Maya is surrounded by lush greenery and stretches of white sand. The hotel has 24 hour room service.
Highlights:
  • All-suite, family-friendly resort
  • Near Playa del Carmen
  • Swim-up bar
Rooms:

The 400-room RIU Palace Riviera Maya provides accommodations with dark woods and neutral, muted colors in bedspreads, rugs and seating. The surrounding turquoise waters and white sand beaches provide a tropical backdrop for the hotel. All RIU Palace Riviera Maya suites include bathroom with hydromassage bath, central air-conditioning, mini-bar, satellite TV and balcony. Suites on the upper terraces include outdoor Jacuzzi, split-level seating area and sofa and Italian bath amenities.

Features:

Guests at RIU Palace Riviera Maya enjoy table tennis, volleyball, an introductory scuba diving lesson in the pool, kayaking and snorkeling. For children ages 4 to 12, the resort offers daytime entertainment. At night, adults can dance the night away at La Pinata nightclub, play billiards or indulge in a drink at Riu Tequila, open every evening. For a fee, an assortment of motorized water sports and an 18-hole golf course are available.   

Dining

Hot and cold breakfast and lunch buffets feature Americanized foods such as pizzas, pasta, salads and assorted desserts. For dinner, guests can dine at the Mexican Agave, fusion Krystal, Japanese Yashima  or Brazilian Rodizio buffet. Reservations for Agave and Rodizio should be made in advance and formal dress is required at all dinners. 

Transportation
  • Cancun International Airport (35 mi/56.3 km)
Attractions
  • Xcaret ecological/archeological theme park (4 mi/6.5 km)
  • Tulum Mayan ruins (40 mi/64 km)
Business­
  • Free wireless Internet is available in the lobby
  • Policies and fees
  • The hotel requires that at least one person 21 years old or older be present in every room. The hotel reserves the right of admission and may not allow any room in which all guests are younger than 21 years.
  • No student groups under 21 years old or spring breakers are accepted.
  • The maximum occupancy is four people in room, either three adults plus one child or two adults plus two children.
  • Children under 2 years old stay and eat free. Their age must be specified in the booking.

RIU Palace Riviera Maya All Inclusive Rooms

Superior Junior Suite
Superior Junior Suite features: two double beds or one king size bed, bathroom with hydromassage bathtub, hairdryer, telephone, central air conditioning, ceiling fan, mini bar, liquor dispenser, satellite TV, sitting area, in room safe, balcony or terrace, Courtyard view, all rooms have split-level sitting area and sofa, some rooms available with a sofa bed. New Italian Bathroom amenities Lavarino Cosso
Junior Suite ROH
Junior Suite ROH features: two double beds or one king size bed, bathroom with hydromassage bathtub, hairdryer, telephone, central air conditioning, ceiling fan, mini bar, liquor dispenser, satellite TV, in room safe, balcony or terrace, Garden view, all rooms have split-level sitting area and sofa, some rooms available with a sofa bed. New Italian Bathroom amenities Lavarino Cosso

Amenities

  • Wireless internet
  • FREE parking
  • Pool
Activities
Pool
Fitness center or spa
Health club
Spa services
Solarium
Tennis
Dining
Bar/Lounge
Restaurant
Room service
Services
Laundry service
Babysitting/Child services
Safe deposit box
Barber/Beauty shop
Doctor on call
Gift shop
Internet
Wireless internet
Parking
FREE parking
Accessibility
Handicapped rooms/facilities

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Hotel Map

20.6111 -87.0857
Area served
Av. Haman-Ha Mza. 9 & 10 Lt 1 Playacar. Playa Del Carmen, Mexico. 77710
Nearby airports
Cancun International Airport (CUN).
Area description
Situated 35 miles from Cancun International Airport, 40 miles from Tulum Maya Ruins and 4 miles from Xcaret Natural park.

Dining

Krystal
Fusion Cuisine a la carte restaurant for dinner. Resevation Required
Agave
Mexican Restaurant Dinner - Reservation required
Chilis
Pool side restaurant, snacks/grill steakhouse. Dinner restaurant Reservation required
Don Manolo
Main restaurant with non-smoking area and terrace, offering buffett style and show cooking stations. Theme dinners served three times a week.
Botafogo
Main Brazilian reastaurant for dinner , reservation required
Lirico
Lounge Bar with terrace
Sports bar
Open 24 hrs with snack & beverage
La Piata
Night club. Entrance and drinks free (Riu Tequila, open every night).
La Plaza
Bar
Yashima
Japanese restaurant Reservation Required

Meeting facilities

Meeting Info
Free wireless internet access lobby area

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (246)

Ratings and reviews for RIU Palace Riviera Maya All Inclusive

Overall score

4.5 / 5
246 out of 246
Amenities:
4.4
Room cleanliness:
4.6
Hotel staff:
4.7
Room comfort:
4.3
Location:
4.7
Value:
4.5

94% would recommend to a friend.

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Review this hotel
Review of RIU Palace Riviera Maya All Inclusive

Reviewer score

5
Anonymous
torreon coah Mexico
Sep 14, 2009

*****

every thing great!! the exception was that orbits charge 65 usd/per person ( being 3 people traveling in a group) when the travel by taxi from the airport to the hotel was 650 pesos (55 usd ) taking into account that orbitz is always the cheapest and the best price.. THAT IS NOT NICE AT ALL!!!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Review of RIU Palace Riviera Maya All Inclusive

Reviewer score

5
TOURKEY
Houston, TX
Sep 14, 2009

Absolutely Incredible

We relaxed. The hotel staff made sure we relaxed. the facilities were amazing. I am not a big fan of All inclusive vacations, as it usually invites an over-consuming, loud and onbonoxious crowd where you have to fight for cheap liquor and run of the mill buffets. RIU PALACE changed my perspective with a classy European crowd, top shelf liquor that actually was served to you constantly, great shows at night and many different ala carte restaurants aside from the buffet and an incredible buffet. the best service I have seen in a long time, including stays at four Seasons, Ritz and alike hotels.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Entertainment tip: In Hotel

GREAT! 9:45 PM every night and throughout the day many activities.

Review of RIU Palace Riviera Maya All Inclusive

Reviewer score

5
Anonymous
Grants Pass, oregon
Sep 14, 2009

Wonderful vacation and family wedding!

We went there for our daughter's wedding. We had the best time. This was our first real vacation and can't wait to do it again. Went to Chichen Itza, it was awesome. It's a long drive but well worth it. The snorkeling is great. Very inexpensive and lots of fun. We also went to Tulum, which isn't too far away. You can not go to Mexico and not visit the ruins. Our room was fabulous. It was clean, slightly musty but that's normal. The staff treated us great. Very friendly and always making sure my husband was ok, since he was recovering from foot surgery.Great entertainment every night in the courtyard.Food was great, huge selection. I didn't like everything, but who does. It's to your own taste. The sea was great, so warm to swim in. I preferred it to the pool. All in all, it was an awesome trip. I didn't want to leave. Would love to go back.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Shopping tip: Short walk from hotel

Some vendors have high prices and claim jewelry is pure silver. Most of it's not. You just have to haggle with them to get the prices down. The shops just down the street had great prices.

Review of RIU Palace Riviera Maya All Inclusive

Reviewer score

5
Anonymous
Austin, TX
Sep 17, 2009

Labor Day 2009 trip

This trip was awesome! I can't say enough good things about the Riu Palace resort. It was everything I expected plus so much more.The only thing I regret was that I had planned for longer than three nights, that was just not long enough. There was so much to see as this was my first time to the area, so wish I would have had more time to explore. We did check out a couple of other resorts in the area and I was very pleased I chose the Riu Palace!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Sightseeing tip: Not Applicable

We went on the Selvetica Canopy Tour while there, and it was so much fun!

Review of RIU Palace Riviera Maya All Inclusive

Reviewer score

5
uaprincess
Coralville, IA
Sep 30, 2009

Romantic getaway

This is the best trip I have ever taken

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of RIU Palace Riviera Maya All Inclusive

Reviewer score

5
people lover
Detroit, Michigan
Oct 20, 2009

DREAM VACATION 009

The staff met your every need.Grounds well kept. The only bad experience was that one night a man was let into our room by mistake. I was so scared. I got my husband, and we called security. It took two phone calls. The man was drunk, and very very rude. Called my husband names, and wouldn't leave. We got him to leave just before security arrived.I insisted the bed be changed. It was just, thank God, a man let in by the maid, in the wrong room. Not a thief. Overall the trip was beautiful, restful, and we truly enjoyed the sun.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: In Hotel

BRING LONG PANTS AND A DRESS SHIRT. For dinner, which I loved, the men needed to look business casual. No problem for the women, we always dress up.

Review of RIU Palace Riviera Maya All Inclusive

Reviewer score

5
Anonymous
Newton, KS
Oct 19, 2009

Fantastic getaway for the price

Great restaurants, excellent food, plenty of bars, great nightly entertainment, and the staff is very helpful.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Dining tip: In Hotel

Sign up for the specialty restaurants, they are a must.

Review of RIU Palace Riviera Maya All Inclusive

Reviewer score

5
Leeann Loves Mexico
Kansas City, MO
Nov 1, 2009

Perfect retreat for anyone

We have chosen to stay at RIU Palace Riviera Maya three times now and we keep coming back because it is dependably perfect every time. We love the pool, enjoy the shows, couldn't ask for better service from the staff and feel like it is a great deal for the price.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
5
Dining tip: In Hotel

The best restaurant on site is Krystal.

Review of RIU Palace Riviera Maya All Inclusive

Reviewer score

5
Anonymous
Canada
Nov 15, 2009

Fantastic Getaway

Great vacation, wonderful hotel and staff!!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of RIU Palace Riviera Maya All Inclusive

Reviewer score

5
Anonymous
Michigan
Dec 5, 2009

When you stay at RIU, stay at a Palace!

I have stayed at a RIU hotel on THREE occasions so far. TWO of my experiences where at the "Palace" class of hotels. I have to say if you stay at RIU the Palace is worth the extra money. We walked to the Palace - Mexico down the road. Also very nice. This one is a close walk to Playa though.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
5
Shopping tip: Short walk from hotel

This hotel is just a 15-20 minute walk to downtown Playa. There are tons of shops and restaurants. If you are lazy you can get a cab for $50 pesos ($4-5 USD)

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