RIU Palace Riviera Maya All Inclusive

My husband and I stayed at the Riu Palace in May, as a break from work, kids, etc. What an amazing resort! The rooms were gorgeous, the staff was friendly, helpful, and well organized. Bar was Top Shelf, and the food was outstanding....from the mimosas at the breakfast buffet (and the chocolate croissants) to the steaks and seafood, every restaurant was classy, served different menus choices, and was never pushy. We're headed to the Palace again in November, and we're taking friends with us this time!

Overall I thought this was a really good place to vacation. Only draw back was very few ocean front views.

The Riu Palace Riviera Maya was all about service! The staff was the was only too eager to help in any way. The rooms are all suites and very comfortable. All inclusive meals were excellent. Options to use the facilities at the other Riu Hotels in Riviera Maya were also given to guests. Men, don't expect to be able to have your evening meal in your golf shorts, you are expected to wear long pants. You will be going to bed hungry if you are not.

This was the first time we ever went to Mexico and stayed at the RIU. The holtel was beautiful, the staff friendly, clean, grounds and pool were perfect. The only thing was that the bed was kind of hard and mixed drinks tasted funny, I think it was the juices/sodas. But we found other thinks to drink, the food was quite good and plenty of it. Would stay again.

We were very pleased with the accomidations! The hotel staff were very friendly and always willing to assist in any way needed. They made us feel like they were there just for us. The property was immaculate, welcoming and we felt very safe. The beach was beautiful and clean. We enjoyed our stay very much and would recomend the RIU to anyone visiting Mexico for a relaxing no brainer vacation.

Riu Palace est normalement le top dans la catégorie Riu, vraiment cet hôtel ne vaut pas plus qu’un 3 étoiles, tout est bas de gamme, finitions, décorations, matériau, Hôtel très bruyant, impossible de dormir le jour comme la nuit !! Attention au problème d’eau chaude, j’ai pris plusieurs douches à l’eau froide, les toilettes ne fonctionnent pas très bien, il faut tiré la chasse d’eau au moins 3 fois, un bain-tourbillon qui ne fonctionne pas ainsi que le mini bar, mais je dois dire qu’après avoir signalé le problème le tout à était réparé dans la journée. Nourriture bas de gamme, on retrouve jour après jour la même chose sur les buffets et exactement au même endroit, peu abondant en résumé buffet composé de nourriture congelée, restaurant à thème vraiment moyen. Un chef de cuisine peut inspirer, mais surtout il faut aimer la viande bien cuite. Il ne connait que cette cuisson. Le seul point positif un personnel soigné et professionnel.