RIU Palace Riviera Maya All Inclusive ★★★★

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$374
avg/night
Rate and special offer based on
Check-in: Feb 8, 2016 Check-out: Feb 11, 2016

Fantastic Getaway

Would recommend Tue, Feb 17, 2009
This was our first trip to Mexico and couldn't have asked for a better experience. The resort was beautiful, the staff very friendly, and the food and drinks were great!

| Elkhorn, WI Couples

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

bad food

Would not recommend Tue, Jan 6, 2009
I thought the RIU was absolutely breath taking and the room was always kept up. The pool and service were incredible. However the food was a disaster. It looks nice but I got really sick the second day due to it. I did not drink the water or anything, it was from the food. I was really disappointed.

Attractions

Definitely should do Tulum extreme, zip lining and repelling. was a blast

| Nutley Couples

4 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 4 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 4 /5

Outstanding Vacation Resort

Would recommend Sat, Dec 27, 2008
Beside the beauty of the resort, it's amenities and it's on the beautiful beach location, the staff was exceptional and the service impeccable.

Shopping hint

The pleasant without the upscale price town of Playa del Carmen had plenty of shops and restaurants/bars for entertainment. Friendly people and only about a 15 minute walk from our resort. PERFECT!

| Yuma Couples

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Very friendly atmosphere

Would recommend Fri, Dec 19, 2008
The hotel services were excellent. Dining was fabulous and went out of their way to please you. The hotel staff were always very pleasant and go out of their way to make sure your stay was comfortable.

Shopping hint

Every kind of shop that you would require. Also plenty of cafe's etc...

| Humble Couples

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Doing it right the first time.

Would recommend Mon, Dec 8, 2008
The RIU Palace was awesome, it was everything we thought it would be and more. The room was great very posh. Our room attendant always had the room looking new everyday. The beach was beautiful and our waiter out there really charmed my wife. The Palace was close to town, an easy 15 minute stroll. A great full patio with chairs was nice. The food was beyond our expectations as was the service. We saw people with children there and they seemed to be enjoying themselves. We felt we wouldn't bring kids to a place like this. It felt more adult oriented and we liked that. The only thing we didn't like and there isn't anyway to fix it was the ambient noise from the hallways and such. It is all marble floors and tiles so there is no sound absorbion. So someone walking to there room and talking at 3am is right in your room. As is the child at 7am was in yelling down the hall. Other wise we are going back and look forward to it.

| Abbotsford Family

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Great only with friends

Would recommend Sun, Nov 30, 2008
After you get your sun tan there is really not much you can do around there, besides drinking. I think that the alcohol was watered down unless you ask for it (or make your own). The nightly shows were entertaining as well. When you get there try to get reservations to their restaurants besides the buffet, because they are really really good. Definitely try their Brazilian cuisine and their steak houses Chilli's and Krystals. The other places are just meh. Tours on the beach: definitely cheaper and best of all they are legit.

Shopping hint

The 5th Ave market is nearby. Should only cost you 50 pesos. Try the street food if you think your stomach can handle it. HAGGLE when you buy from the market.. usually you can get it 75% off their asking price.

| Calgary Family

5 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 4 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 5 /5

can't believe it was this inexpensive!

Would recommend Mon, Nov 24, 2008
My husband and I honeymooned here and we had a great time! The hotel was gorgeous and the staff was always very professional. This was considered the off peak for them, but we got this trip at a great price. I have recommended this hotel to all my family and friends.

Shopping hint

There is a plaza for shopping nearby or you can take a short cab ride for $5.00 to another larger plaza where the ferry also leaves for Cozumel.

| Overland Park Couples

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Comfortable and very friendly

Would recommend Sun, Nov 23, 2008
From the moment we set eyes on the hotel, Riu Palace Maya Riviera Playa del Carmen, we were already impressed. The frontage lives us to its name. It's like a palace. The lobby is nicely decorated. Most of all, the staff is very friendly. The rooms are comfortable and the fridge is well stacked with all the drinks and cocktails. The dining and restaurants are well suited to our taste and there are large varieties of food to choose from. The bar by the pool and very close to the beach was really fantastic. We would recommend this to others and we would go back there.

Shopping hint

You can walk to downtown and not pay the $5 taxi fare. Just a short walk.

| Ca Family

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 4 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Had a great wedding experience!!!

Would recommend Sat, Nov 22, 2008
We chose the Riu Palace Riviera Maya as the hotel to host our wedding on 11.20.08 We had 50 guests attend and it was the best wedding EVER!!! The hotel was spectacular! The lobby has beautiful chandelier ceilings and dark cherry wood framing everywhere. It is truly grand! The rooms are nice and tidy. They were in the middle of upgrading alot of rooms w/ new mattreses and flat screen TV's. The food was delicious! I ate at all the specialty restauraunts and they were all very good. They greet you w/ a signature drink as you walk in! The pools were cold, but they are set up to cool you down from the scorching hot sun. Unfortunatley it wasnt that hot to get into the pool, so I just sun bathed and got into the ocean (which was much warmer than the pool) The beach is nice, but there are sand whales that block the waves from crashing in. Didn't look too pretty, but didn't bother us at either. If anything kids jumped and walked on them. Back to my wedding.... All my guest's loved the hotel, the staff was so friendly and courteous! they made us feel special! We all want to go back very very soon! The wedding coordinators decorated everything nicely. My wedding went off w/ out any problems and we partied from the moment we walked down the aisle till they closed down the restaurant for our private reception at Boto Fogo (brazillian bbq restaurant)

Attractions

There are many things to do here! Go to 5th avenue and go shopping, there are a few good restauraunts and bars on that strip as well. Places to see and visit are fairly close (about a 20 min. drive) Xel-Ha, Xcaret, Tulum and Ruins

| Concord Family

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Great all-around hotel

Would recommend Sat, Nov 22, 2008
The staff was very friendly and the food was great.

Attractions

We walked to Playa del Carmen for shopping and other attractions.

| Portsmouth Couples

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 4 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5