$341 Avg/night
Rate and special offer based on Check-in: Jul 26, 2014 Check-out: Jul 29, 2014

RIU Palace Riviera Maya All Inclusive

4 stars
AV Xaman-Ha Mza 9 Y 10 Lote 1, INT. FRACC. Fase II Solidaridad, Playa del Carmen, 00000
Hotel Overview
Reviewer score
4.5
out of 5
461 reviews
Great stay

My wife and I had a great week at the Riu Palace Rivieria. The staff was extremely nice. The food... See full review

  • Just and Happily Married
  • Jun 22, 2014
Amazing Experience

Location was perfect. Walking distance to town/ferry to Cozmel. Beautiful clean beach. Amazing... See full review

  • Jota Jota from Minnesota
  • May 29, 2014
Riu Palace Riviera Maya lies within its own swaying palm forest, secluded from the rest of the world, and complete with stone water features and pagoda-style architecture. Ornate wood carvings and sand-colored hues decorate the hotel interior, while the pools outside seems to stretch right into the ocean itself. Try food from every continent, with Japanese bites at Yashima, Brazilian delicacies at Botafogo, and the home-cooked taste of the grill at Chillis Steakhouse. Though relaxation is the order of the day, there's still plenty of on-site action with kayaking, scuba lessons, and the well-polished dance floor of La Pinata nightclub.
Key facts
  • 400 guestrooms
  • Conference center: 5 rooms with capacity for 900 people
  • 24-hour room service
  • Free Wi-Fi
  • Massage or whirlpool bathtubs in all rooms
  • 376,000-square-feet of tropical gardens
  • 6 restaurants: Don Manolo, Agave, Rodizio, Chillis Steakhouse, Krystal Fusion Restaurant, Yashima Restaurant
  • 5 bars, including a swim-up bar
  • 24-hour unlimited beverages
Neighborhood
The hotel is situated in Playa del Carmen's Playacar community, just south of the main resort center and a short drive up the coast from eco waterpark Xcaret. The Riu Palace Hotel is conveniently close to the nearby ferry terminal, where guests will find local boutique shopping and international eateries. After learning to scuba dive or swimming with dolphins just off the beach, travel from here to Cozumel Island (a 45-minute ferry ride) to test your new skills, and check out the dazzling local corals of the Riviera Maya.
Hints and tips
Venture out to wider Playa Del Carmen in the evening for a change of pace - hotspots like Kartabar, with its smoking Hookah pipes and belly dancers, have a distinctly Middle Eastern flavor.
Guests can head down to beachfront bars like La Zebra for nightly entertainments like salsa or fire-dancing with their cocktails.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

RIU Palace Riviera Maya All Inclusive Rooms

Superior Junior Suite
Superior Junior Suite features: two double beds or one king size bed, bathroom with hydromassage bathtub, hairdryer, telephone, central air conditioning, ceiling fan, mini bar, liquor dispenser, satellite TV, sitting area, in room safe, balcony or terrace, Courtyard view, all rooms have split-level sitting area and sofa, some rooms available with a sofa bed. New Italian Bathroom amenities Lavarino Cosso
Junior Suite ROH
Junior Suite ROH features: two double beds or one king size bed, bathroom with hydromassage bathtub, hairdryer, telephone, central air conditioning, ceiling fan, mini bar, liquor dispenser, satellite TV, in room safe, balcony or terrace, Garden view, all rooms have split-level sitting area and sofa, some rooms available with a sofa bed. New Italian Bathroom amenities Lavarino Cosso

Amenities

  • All inclusive
  • WiFi
  • Free parking
  • Pool
Activities
Pool
Fitness center or spa
Fitness Center
Spa
Solarium
Tennis
Dining
All inclusive
Bar/Lounge
Restaurant
Room service
Services
Laundry service
Childcare Service
In-Room Safe
Barber/Beauty shop
Doctor on call
Gift shop
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

Hotel Map

20.6111 -87.0857
Area served
Av. Haman-Ha Mza. 9 & 10 Lt 1 Playacar. Playa Del Carmen, Mexico. 77710
Nearby airports
Cancun International Airport (CUN).
Area description
Situated 35 miles from Cancun International Airport, 40 miles from Tulum Maya Ruins and 4 miles from Xcaret Natural park.

Dining

Krystal
Fusion Cuisine a la carte restaurant for dinner. Resevation Required
Agave
Mexican Restaurant Dinner - Reservation required
Chilis
Pool side restaurant, snacks/grill steakhouse. Dinner restaurant Reservation required
Don Manolo
Main restaurant with non-smoking area and terrace, offering buffett style and show cooking stations. Theme dinners served three times a week.
Botafogo
Main Brazilian reastaurant for dinner , reservation required
Lirico
Lounge Bar with terrace
Sports bar
Open 24 hrs with snack & beverage
La Piata
Night club. Entrance and drinks free (Riu Tequila, open every night).
La Plaza
Bar
Yashima
Japanese restaurant Reservation Required

Meeting facilities

Meeting Info
Free wireless internet access lobby area

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (461)

Ratings and reviews for RIU Palace Riviera Maya All Inclusive

Overall score

4.5 / 5
5.01.0
461 out of 461
Amenities:
4.5
Room cleanliness:
4.6
Hotel staff:
4.7
Room comfort:
4.3
Location:
4.7
Value:
4.5

94% would recommend to a friend.

Sort by:
Review of RIU Palace Riviera Maya All Inclusive

Reviewer score

4
5.01.0
Anonymous
Denver, CO
Nov 1, 2010

Overall a Great Place

I mostly relaxed sea and pool side. The hotel staff was great and made sure everything you needed was taken care of. The staff made great recommendations about places to visit and various methods of transportation. I have no complaints regarding this hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Review of RIU Palace Riviera Maya All Inclusive

Reviewer score

3
5.01.0
Anonymous
Ann Arbor, Mi.
Oct 10, 2010

Not for families

The pool smelled like a cantina!!! there were a lot of drunks, not good for a family with small kids.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
3
Review of RIU Palace Riviera Maya All Inclusive

Reviewer score

3
5.01.0
Anonymous
Ann Arbor, Mi.
Oct 10, 2010

Not for families

The pool smelled like a cantina!!! there were a lot of drunks, not good for a family with small kids.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
3
Review of RIU Palace Riviera Maya All Inclusive

Reviewer score

4
5.01.0
Anonymous
Vancouver Canada
Sep 20, 2010

Nice place

Personal service and friendly staff.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Nightlife tip: Not Applicable

Not much nearby

Review of RIU Palace Riviera Maya All Inclusive

Reviewer score

4
5.01.0
Anonymous
Vancouver Canada
Sep 20, 2010

Nice place

Personal service and friendly staff.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Nightlife tip: Not Applicable

Not much nearby

Review of RIU Palace Riviera Maya All Inclusive

Reviewer score

3
5.01.0
E Ellis
Lexington Ky
Sep 11, 2010

Lovely Vacation

First off, the hotel was great.Great staff and very clean. Only complaint was the noise all night from room service carts and drunk people fighting in the halls. Food was great. Gets old after so many days though. We were warned by other guests not to eat at the restaurants and they were all empty anyway. Overall, very relaxing and nice.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
3
Value:
3
Entertainment tip: Not Applicable

Be prepared to stare at the wall. It gets very boring very quickly. not sufficient entertainment at night or day. Blaying cards or befriend another couple!

Review of RIU Palace Riviera Maya All Inclusive

Reviewer score

3
5.01.0
E Ellis
Lexington Ky
Sep 11, 2010

Lovely Vacation

First off, the hotel was great.Great staff and very clean. Only complaint was the noise all night from room service carts and drunk people fighting in the halls. Food was great. Gets old after so many days though. We were warned by other guests not to eat at the restaurants and they were all empty anyway. Overall, very relaxing and nice.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
3
Value:
3
Entertainment tip: Not Applicable

Be prepared to stare at the wall. It gets very boring very quickly. not sufficient entertainment at night or day. Blaying cards or befriend another couple!

Review of RIU Palace Riviera Maya All Inclusive

Reviewer score

4
5.01.0
Anonymous
Fort Collins, CO
Aug 19, 2010

Great location, great service

Had a great time, excellent service, rooms were ok. theme rest. and buffet good. just got alittle noisy with entertainment crew yelling in microphone at pool and some night shows were extremly loud.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Shopping tip: Short walk from hotel

1.5 mile to playa del carmen.

Review of RIU Palace Riviera Maya All Inclusive

Reviewer score

4
5.01.0
Anonymous
Fort Collins, CO
Aug 19, 2010

Great location, great service

Had a great time, excellent service, rooms were ok. theme rest. and buffet good. just got alittle noisy with entertainment crew yelling in microphone at pool and some night shows were extremly loud.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Shopping tip: Short walk from hotel

1.5 mile to playa del carmen.

Review of RIU Palace Riviera Maya All Inclusive

Reviewer score

5
5.01.0
Anonymous
houston, TX
Aug 16, 2010

excelent!!! we will be back!!!

We love the experience, the oly thatreally don't like is some parent bring children less the 5 years to the restaurant(JAPANESE) and make so much noice.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
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