RIU Palace Riviera Maya All Inclusive ★★★★

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$374
avg/night
Rate and special offer based on
Check-in: Feb 29, 2016 Check-out: Mar 3, 2016

beautiful location

Would recommend Sun, Dec 12, 2010
great beach, food, pools, location.

| boston ma Couples

4 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 3 /5
  • Location: 5 /5
  • Value: 5 /5

Fantastic! Everything you could ask for.

Would recommend Mon, Nov 22, 2010
This hotel has everything. It is more for the over 50 crowd as far as entertainment goes, but saw lots of younger people also. With the Riu wristband you could go to any of the Riu's for a different chage of scenery. This hotel was very elegant. We never had to wait in long lines for anything like some of the larger hotels. The food was outstanding. They had food available all day long at different places in the hotel. The staff was excellent. Loved the beach bar. Loved everything about this hotel.

Money saver

We went to Cozumel via the Ferry and rode motor scooters. Wait and pay for them when you get to cozumel and look at the bikes first. We payed for ours before we got on the ferry and were very dissappointed. Also, the shopping in Cozumel is lots better and cheaper.

| Colorado Couples

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

GREAT ALL INCLUSIVE GET AWAY

Would recommend Fri, Nov 19, 2010
WE WENT TO THE HOTEL FOR A FAMILY WEDDING THAT WAS BEING HELD THERE. IT WAS MUCH MORE THAN WHAT WE EXPECTED. THE ROOMS, FOOD, DRINK AND ENTERTAINMENT WAS EXCELLENT. THE SERVICE WAS VERY GOOD AND ATTENTIVE. ONE DRAW BACK FOR ME WAS I LEFT MY JEWLERY ON THE BAR IN OUR ROOM AND WHN I GOT HOME AND RELIZED IT WAS MISSING I CALLED THE HOTEL BUT WAS TOLD HOUSEKEEPING DID NOT FIND ANYTHING. THAT WAS DISAPPOINTING SINCE I REALLY THOUGHT THAT THIS HOTEL WAS A TOP OF THE LINE HOTEL AND ALL ON THE UP AND UP. IT WAS MY OWN FAULT FOR FORGETTING IT. BUT EVERYTHING ELSE WAS EXCELLENT.

Time saver

BUY YOUR TRANSPORTATION TO THE HOTEL FROM THE AIRPORT IN ADVANCE AND DO EXACTLY AS THEY TELL YOU DO NOT STOP TO TALK TO ANYONE OTHER THAN YOUR TRANSPORT CO. THEY ARE BIG ON TIME SHARE AND CONDO SALES.

| PCB Family

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 4 /5

Eh

Would not recommend Tue, Nov 16, 2010
Accommodations: The hotel was ornate and perfectly manicured, however slightly austere and stuffy. Service: prompt and friendly for the most part but slightly lacking compared to other all-inclusive resorts I have been to. Food: plentiful but not very good...I would have preferred quality over quantity. Pool and beach area: clean and nice but nothing spectacular; no hot tub :(. Nightlife: on the resort it was almost non-existent. Entertainment: just ok. Drinks: drinks were served promptly (usually) but they were also just ok. They did not have a wide variety of alcohol; they were completely lacking some common bar staples like Captain Morgan or Jack Daniels! Price: The price was right for an all-inclusive however...it didn't feel all-inclusive bc we ended up having to go off the resort and spend a lot of $$$ every night to find good food, good drinks, or fun! On a plus note the hotel was just a short walk (or $5 cab ride) from the downtown area which was AMAZING...you MUST do that if you stay at this hotel...TONS of cool restaurants, bars, and shops down there. I would have just preferred to stay in the downtown area and void the "all-inclusive" resort thing all together.

Nightlife hint

The downtown area is GREAT! TONS of cool restaraunts, bars, and shops down there.

| TX Couples

3 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 4 /5
  • Hotel staff: 3 /5
  • Comfort: 4 /5
  • Location: 3 /5
  • Value: 2 /5

Great resort for couples and friends

Would recommend Tue, Nov 2, 2010
Great accommodations and excellent service from all of the staff. Perfect beach and pool area.

| Minneapolis, MN Friends

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 4 /5
  • Value: 4 /5

Overall a Great Place

Would recommend Mon, Nov 1, 2010
I mostly relaxed sea and pool side. The hotel staff was great and made sure everything you needed was taken care of. The staff made great recommendations about places to visit and various methods of transportation. I have no complaints regarding this hotel.

| Denver, CO Friends

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 4 /5

Not for families

Would not recommend Sun, Oct 10, 2010
The pool smelled like a cantina!!! there were a lot of drunks, not good for a family with small kids.

| Ann Arbor, Mi. Family

3 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 4 /5
  • Hotel staff: 3 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 3 /5

Nice place

Would recommend Mon, Sep 20, 2010
Personal service and friendly staff.

Nightlife hint

Not much nearby

| Vancouver Canada Family

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 4 /5

Lovely Vacation

Would recommend Sat, Sep 11, 2010
First off, the hotel was great.Great staff and very clean. Only complaint was the noise all night from room service carts and drunk people fighting in the halls. Food was great. Gets old after so many days though. We were warned by other guests not to eat at the restaurants and they were all empty anyway. Overall, very relaxing and nice.

Entertainment hint

Be prepared to stare at the wall. It gets very boring very quickly. not sufficient entertainment at night or day. Blaying cards or befriend another couple!

| Lexington Ky Couples

3 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 3 /5
  • Value: 3 /5

Great location, great service

Would recommend Thu, Aug 19, 2010
Had a great time, excellent service, rooms were ok. theme rest. and buffet good. just got alittle noisy with entertainment crew yelling in microphone at pool and some night shows were extremly loud.

Shopping hint

1.5 mile to playa del carmen.

| Fort Collins, CO Singles

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 5 /5