$417 Avg/night
Rate and special offer based on Check-in: Jan 4, 2015 Check-out: Jan 7, 2015

RIU Palace Riviera Maya All Inclusive

4 stars
AV Xaman-Ha Mza 9 Y 10 Lote 1, INT. FRACC. Fase II Solidaridad, Playa del Carmen, 00000
Hotel Overview
Reviewer score
4.5
out of 5
291 reviews
Vacation

We had a great time. The place was picture perfect. The staff was wonderful. If one thing could be... See full review

  • Debbie M.
  • Nov 20, 2014
Truly a palace

Beautiful resort. Very clean, great food and wonderful beach. No shortage of chairs. Staff very... See full review

  • Hook241
  • Nov 16, 2014
Riu Palace Riviera Maya lies within its own swaying palm forest, secluded from the rest of the world, and complete with stone water features and pagoda-style architecture. Ornate wood carvings and sand-colored hues decorate the hotel interior, while the pools outside seems to stretch right into the ocean itself. Try food from every continent, with Japanese bites at Yashima, Brazilian delicacies at Botafogo, and the home-cooked taste of the grill at Chillis Steakhouse. Though relaxation is the order of the day, there's still plenty of on-site action with kayaking, scuba lessons, and the well-polished dance floor of La Pinata nightclub.
Key facts
  • 400 guestrooms
  • Conference center: 5 rooms with capacity for 900 people
  • 24-hour room service
  • Free Wi-Fi
  • Massage or whirlpool bathtubs in all rooms
  • 376,000-square-feet of tropical gardens
  • 6 restaurants: Don Manolo, Agave, Rodizio, Chillis Steakhouse, Krystal Fusion Restaurant, Yashima Restaurant
  • 5 bars, including a swim-up bar
  • 24-hour unlimited beverages
Neighborhood
The hotel is situated in Playa del Carmen's Playacar community, just south of the main resort center and a short drive up the coast from eco waterpark Xcaret. The Riu Palace Hotel is conveniently close to the nearby ferry terminal, where guests will find local boutique shopping and international eateries. After learning to scuba dive or swimming with dolphins just off the beach, travel from here to Cozumel Island (a 45-minute ferry ride) to test your new skills, and check out the dazzling local corals of the Riviera Maya.
Hints and tips
Venture out to wider Playa Del Carmen in the evening for a change of pace - hotspots like Kartabar, with its smoking Hookah pipes and belly dancers, have a distinctly Middle Eastern flavor.
Guests can head down to beachfront bars like La Zebra for nightly entertainments like salsa or fire-dancing with their cocktails.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

RIU Palace Riviera Maya All Inclusive Rooms

Superior Junior Suite
Superior Junior Suite features: two double beds or one king size bed, bathroom with hydromassage bathtub, hairdryer, telephone, central air conditioning, ceiling fan, mini bar, liquor dispenser, satellite TV, sitting area, in room safe, balcony or terrace, Courtyard view, all rooms have split-level sitting area and sofa, some rooms available with a sofa bed. New Italian Bathroom amenities Lavarino Cosso
Junior Suite ROH
Junior Suite ROH features: two double beds or one king size bed, bathroom with hydromassage bathtub, hairdryer, telephone, central air conditioning, ceiling fan, mini bar, liquor dispenser, satellite TV, in room safe, balcony or terrace, Garden view, all rooms have split-level sitting area and sofa, some rooms available with a sofa bed. New Italian Bathroom amenities Lavarino Cosso

Amenities

  • All inclusive
  • WiFi
  • Free parking
  • Pool
Activities
Pool
Fitness center or spa
Fitness Center
Spa
Solarium
Tennis
Dining
All inclusive
Bar/Lounge
Restaurant
Room service
Services
Laundry service
Childcare Service
In-Room Safe
Barber/Beauty shop
Doctor on call
Gift shop
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

Dining

Krystal
Fusion Cuisine a la carte restaurant for dinner. Reservation is Required
Agave
Mexican Restaurant Dinner - Reservation is required
Chilis
Pool side restaurant, snacks/grill steakhouse. Dinner restaurant Reservation required
Don Manolo
Main restaurant with non-smoking area and terrace, offering buffett style and show cooking stations. Theme dinners served three times a week.
Botafogo
Main Brazilian reastaurant for dinner , reservation required
Lirico
Lounge Bar with terrace
Sports bar
Open 24 hrs with snack & beverage
La Piata
Night club. Entrance and drinks free (Riu Tequila, open every night).
La Plaza
Bar
Yashima
Japanese restaurant Reservation Required

Meeting facilities

Meeting Info
Free wireless internet access lobby area

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (291)

Ratings and reviews for RIU Palace Riviera Maya All Inclusive

Overall score

4.5 / 5
5.01.0
291 out of 291
Amenities:
4.4
Room cleanliness:
4.6
Hotel staff:
4.7
Room comfort:
4.3
Location:
4.7
Value:
4.5

94% would recommend to a friend.

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Review of RIU Palace Riviera Maya All Inclusive

Reviewer score

4
5.01.0
Anonymous
Business
Vancouver Canada
Sep 20, 2010

Nice place

Personal service and friendly staff.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Nightlife tip: Not Applicable

Not much nearby

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Review of RIU Palace Riviera Maya All Inclusive

Reviewer score

3
5.01.0
E Ellis
Business
Lexington Ky
Sep 11, 2010

Lovely Vacation

First off, the hotel was great.Great staff and very clean. Only complaint was the noise all night from room service carts and drunk people fighting in the halls. Food was great. Gets old after so many days though. We were warned by other guests not to eat at the restaurants and they were all empty anyway. Overall, very relaxing and nice.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
3
Value:
3
Trip purpose:

Business

Entertainment tip: Not Applicable

Be prepared to stare at the wall. It gets very boring very quickly. not sufficient entertainment at night or day. Blaying cards or befriend another couple!

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Review of RIU Palace Riviera Maya All Inclusive

Reviewer score

4
5.01.0
Anonymous
Business
Fort Collins, CO
Aug 19, 2010

Great location, great service

Had a great time, excellent service, rooms were ok. theme rest. and buffet good. just got alittle noisy with entertainment crew yelling in microphone at pool and some night shows were extremly loud.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Shopping tip: Short walk from hotel

1.5 mile to playa del carmen.

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Review of RIU Palace Riviera Maya All Inclusive

Reviewer score

5
5.01.0
Anonymous
Business
houston, TX
Aug 16, 2010

excelent!!! we will be back!!!

We love the experience, the oly thatreally don't like is some parent bring children less the 5 years to the restaurant(JAPANESE) and make so much noice.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of RIU Palace Riviera Maya All Inclusive

Reviewer score

5
5.01.0
Lets Go Pens!
Business
Pittsburgh, PA
Aug 14, 2010

Great Time in Riviera Maya

The atmoshere,beach,food,drink, and the room were great. Once again a great stay at a RIU Palace!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of RIU Palace Riviera Maya All Inclusive

Reviewer score

2
5.01.0
Anonymous
Business
Las Vegas NV
Aug 10, 2010

Skip It

The outstanding staff could not save this hotel from the awful food. All inclusive = already has guests money do not have to make food good to make profit. Better off going into town for meals.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
5
Room comfort:
2
Location:
3
Value:
3
Trip purpose:

Business

Dining tip: Long walk from hotel

Go to town.

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Review of RIU Palace Riviera Maya All Inclusive

Reviewer score

4
5.01.0
Anonymous
Business
Charleston, South Carolina
Jul 23, 2010

GREAT VACATION

Everything was great!! I would go back tomorrow.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of RIU Palace Riviera Maya All Inclusive

Reviewer score

5
5.01.0
Anonymous
Business
Houston, TX
Jul 22, 2010

outstanding

We have stayed here previously and come back for the outstanding service and great atmosphere.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of RIU Palace Riviera Maya All Inclusive

Reviewer score

5
5.01.0
Anonymous
Business
ElDorado Hills CA
Jul 21, 2010

Awsome, It's paradise

For an all inclusive the food was fantastic. Walk the beach and look at all the other resorts and relize you are staying at the best.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of RIU Palace Riviera Maya All Inclusive

Reviewer score

4
5.01.0
Honeymooners 2010
Business
Austin, Texas
Jul 18, 2010

Beautiful, Relaxing, & Excellent service

Stayed a week. Well worth the money. Gorgeous hotel and surroundings!!!! Lots of activities and nightly shows in the theatre were all excellent. Food was good. You have to make reservations at 5 of the restaurants for dinner. The best two take a few days ahead of time to get into but they're worth it. (Krystal and the Japanese one) You can only make two reservations at a time and the only times you can do it are between 12-3 which is when you're usually gone on a day trip of some sort so you have to plan it out well to get the restaurants you want and you may need to just eat buffet dinner one night to make it all work out but the buffet is still good too. One staircase walk way coming in from the courtyard smells like throw up during the day only, its weird. The rooms feel damp. Although there is one weird smell and damp rooms I would go back in a heartbeat! It was absolutely gorgeous, relaxing and so much fun!!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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