RIU Palace Riviera Maya All Inclusive ★★★★

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$374
avg/night
Rate and special offer based on
Check-in: Feb 8, 2016 Check-out: Feb 11, 2016

Very good hotel

Would recommend Wed, Mar 7, 2012
This is the 3rd time we have stayed at a Riu Palace Hotel. The hotel is spotlessly clean. The staff is very friendly and accommodating. The rooms are ample size with a seating area and a balcony with seating. The grounds are beautiful. The pool and beach area is very nice. The food is good. I would recommend this hotel to anyone.

Shopping hint

15-20 minute walk to Playa del Carmen

| Walnut Creek, CA Couples

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

little details big difference

Would recommend Sat, Feb 18, 2012
Good but cleaning schedules and unskilled staff ruined s bit.

Entertainment hint

Xcaret

| Chile Couples

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 3 /5
  • Hotel staff: 2 /5
  • Comfort: 3 /5
  • Location: 5 /5
  • Value: 3 /5

Great hotel for a quiet vacation

Would recommend Wed, Feb 8, 2012
This hotel is in a beautiful location and the amenities are great. The rooms are clean, the grounds and restaurants are immaculate, I can't say enough good things about them. The only place it falls down is in the evening entertainment. There are evening kids and adult shows but they are not very exciting and it finishes the day on kind of a quiet, almost boring note. Great for a quiet getaway but not if you are looking for lively nightlife.

| New Hampshire, USA Friends

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 4 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 4 /5

Nice but......

Would recommend Wed, Feb 8, 2012
The staff was excellent!! Very helpful, even with the language differences. The pool was very dirty and needed repairs. I cut my toe on loose tiles and the water wasn't clear. Pool was also cold as heck. Dinner wasn't all that good at the four restraunts, dinner in Playa Del Carmen was much better food. The entertainment staff was very friendly and were very professional. Two twin beds shoved together makes it interesting when you really love your wife. Bed placement was stupid. Keep the kids away from the bar pool. They splash!!!

Shopping hint

Go to 5th street in Playa Del Carmen. The best Mexico city I have ever been to. Safe, fun and cool hangouts and shops.

| Oxford Charter Township, MI, USA Couples

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 3 /5
  • Hotel staff: 4 /5
  • Comfort: 1 /5
  • Location: 5 /5
  • Value: 4 /5

Great location, beach, staff!

Would recommend Wed, Jan 25, 2012
Very nice resort, but there are others out there too. Pros: BEACH! Beautiful sand and ocean. Room & grounds very clean. Staff was super friendly. Food was very good everywhere we went. Location nice since you can walk to Playa del Carmen or get a taxi for $7 USD. Cons: Reservations at restaurants for dinner---had to waste beach time to wait in line to make reservations for the evenings, which was a real pain. They did not honor our room location request. In fact, we requested as close to the ocean as possible but our room was almost as far from the ocean as possible. We stayed right by the buffet restaurant and it was very loud until about 11:30 every night from the entertainment. Drink service was non-existent on the beach, which was unusual compared to other resorts we've stayed at. Overall, a very nice resort. Would maybe stay here again but there are other places that don't require dinner reservations and do provide great drink service on the beach.

| Iowa Couples

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 4 /5

Pleased with Playa Del Carmen!

Would recommend Mon, Jan 23, 2012
The hotel was beautiful. The beach was clean. The food was good but could use a little more variety in the buffet offerings at lunch. I would go back again. I loved being able to walk to a town to shop. The nightlife in town was wonderful but at the hotel it was somewhat lacking. The staff was friendly and accommodating. It was great!

Nightlife hint

Fifth Avenue in Playa Del Carmen is like Bourbon Street in New Orleans. It is great!

| Edinboro, PA 16412, USA Friends

5 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 4 /5

Great Location

Would not recommend Sun, Jan 15, 2012
The Riu Palace is in a great location and has a beautiful beach. We loved being able to walk everyday to Playa del Carmen and even to Walmart. Always felt safe and even walked to town one night to eat at a great Italian restaurant we found. The hotel is beautiful but small for what we are used to in an all-inclusive hotel. The food was above average but was happy we found cappuccino as the coffee was not good. The biggest frustration was there was hardly any internet and you have to go to the hotel lobby to try and connect. My husband needed to work and it was a problem most days. Overall I would say it is a nice place but I would probably stay somewhere else next time.

Dining

There is an italian restaurant on the corner of 8 Norte in Playa del Carmen that has an italian chef and they make the pizza in a brick oven. The food was amazing and the best meal we had while there.

| Phoenix, AZ Couples

3 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 4 /5

We will go back, and take other family with us!

Would recommend Sun, Jan 1, 2012
Truly a wonderful experience for our family (daughter 19 and son 15) from the moment we entered until we left. Facilities, Food, and most importantly THE PEOPLE at RIU Riviera Palace were absolutely fantastic. Never once had any cuisine issues and every person we met was warm and welcoming. Rooms were sparkling clean daily and mini suite aspect was perfect amount of space. We are planning another trip and including about 10 additional family members next time. Enjoy your trip!

Dining

Each restaurant was exceptional. Check on Reservation process as soon as you arrive as several theme restaurants fill early. Don't worry though main restaurant "Don Manolo" was flawless and doesn't require any reservations

| Des Moines, Iowa Family

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 4 /5
  • Value: 4 /5

Top Notch Experience

Would recommend Fri, Dec 30, 2011
Everything was great - good food, good drinks, good sevice, good weather. This was our fifth time visiting this same resort!!

Dining

Don't let them tell you you can only make reservations for two nights - if you follow those rules you won't be able to visit all of the resorts! The gourmet restaurant is my favorite!

| Kansas City, MO, USA Couples

5 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 4 /5

Very Happy Travelers

Would recommend Thu, Dec 29, 2011
Stayed 9 nights, could of easily stayed longer. Every day as relaxing and enjoyable as the next. Food is excellent, staff even better. Grounds are very well kept, beautiful location.

Dining

Make reservations early

| Holly, MI 48442, USA Couples

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5