$299 Avg/night
Rate and special offer based on Check-in: May 24, 2013 Check-out: May 27, 2013

RIU Palace Mexico All Inclusive

5 stars
Ave Xaman-Ha M3 Lote 2 Fracc. Playacar, Playa Del Carmen, 77710
Hotel Overview
Reviewer score
4.4
out of 5
93 reviews
Excellent hotel

It was a pleasure to stay in Riu Palace Mexico. The room, the lobby, the swimming pool area are new... See full review

  • Travel family2012
  • Dec 19, 2012
Perfect vacation!

We stayed at RIU Palace for 6 days and it was fantastic! The beach is simply the best! Food,... See full review

  • leningradka
  • Jun 2, 2012
Explore the Yucatan and relax in style at this Caribbean resort
The RIU Palace Mexico is located on the beach and just minutes from Playa del Carmen. The resort boasts six international restaurants, five bars, two swimming pools, a children's pool, Jacuzzi, sun loungers and terrace. The Renova Spa has a sauna, steam room, gym and body treatments. Other amenities include a chapel for services, conference rooms, photo lab and use of computers with Internet access. Spa treatments and Internet access may be subject to additional fees.
Highlights:
  • Sprawling resort complex
  • Renova Spa
  • Children's pool and club
Rooms:

Expect comfortable rooms and accommodations in contemporary styles and neutral colors at RIU Palace Mexico. Rounded wooden headboards, beige rugs and hanging drapery lend the feeling of a family-friendly home to this Mexican hacienda. Suites include turndown service, bathroom with bidet, central AC, mini-bar, flat screen satellite TV and private balcony or terrace. Upgraded suites include living rooms, dressing rooms, bathrobes and outdoor terrace Jacuzzi.

Features:

Guests enjoy two hard surface tennis courts, table tennis, volleyball, windsurfing, catamarans, kayaking, body boards and snorkeling as part of the all-inclusive package. Also included is access to the sauna, steam bath, Jacuzzi and gym. For guests looking to explore a new sport, the resort offers one free introductory scuba lesson in the pool. Additionally, daytime and nighttime live entertainment is available at RiuLand for children ages 4 to 12. For a fee, an 18-hole golf course is located nearby.

Dining

Reservations may be made for the Brazilian Rodizio restaurant. All other restaurants at RIU Palace Mexico are open for walk-ins. A la carte offerings include a steakhouse and Japanese restaurant. Formal dress (long pants and shirts with sleeves) are required for dining at any of these locations. 

Transportation
  • Cancun International Airport
Attractions
  • Playa del Carmen (2 mi/3.5 km)
  • Tulum ruins (37 mi/61 km)
  • Chichen Itza (152 mi/247 km)
Business­
  • Free wireless Internet access lobby area and meeting rooms
  • Policies and Fees
  • The hotel requires that at least one person 21 years old or older be present in every room. The hotel reserves the right of admission and may not allow any room in which all guests are younger than 21 years.
  • No student groups under 21 years old or spring breakers are accepted.
  • The maximum occupancy is four people in room, either three adults plus one child or two adults plus two children.
  • Children under 2 years old stay and eat free. Their age must be specified in the booking.

RIU Palace Mexico All Inclusive Rooms

Junior Suite Courtyard Room
Junior Suite Courtyard Room features: two double beds, cable/satellite TV, balcony or terrace, access via exterior corridors, ceiling fan, air conditioning, minibar and liquor dispenser (restockable), bottled water in room (complimentary), wake-up calls, housekeeping daily, hair dryer, shower/tub combination, child care (in room, surcharge), welcome amenities, iron/ironing board, in-room safe, rollaway beds, cribs (infant beds) available. New Italian Bathroom amenities Lavarino Cosso, In Room Coffee Maker
Suite
Suite features: Air-conditioned, 2 double two-posters beds , ceiling fan, satellite TV, phone, radio alarm clock , mini bar, liquor dispenser ( restocked every second day) , complimentary in-room safe, iron and ironing board. Living area including sofa, walking closet. Bathroom equipped with double -sink, hairdryer, vanity mirror and amenities kit, bidet . Balcony-terrace. Rooms with Ocean View available subject to availability New Italian Bathroom amenities Lavarino Cosso, In Room Coffee Maker
Suite Jacuzzi
Suite Jacuzzi features: Air-conditioned, 2 two-poster beds, ceiling fan, satellite TV, phone, radio alarm clock , mini bar, liquor dispenser, complimentary in-room safe, iron and ironing board. Living area including sofa, walking closet. Bathroom equipped with double -sink, hairdryer, vanity mirror and amenities kit.Bidet , Balcony with private Jacuzzi. Rooms with Ocean View available subjet to availability New Italian Bathroom amenities Lavarino Cosso, In Room Coffee Maker
Junior Suite Room
Junior Suite Room features: two double beds, cable/satellite TV, balcony or terrace, access via exterior corridors, ceiling fan, air conditioning, minibar and liquor dispenser (restockable), bottled water in room (complimentary), wake-up calls, housekeeping daily, hair dryer, shower/tub combination, child care (in room, surcharge), welcome amenities, iron/ironing board, in-room safe, rollaway beds, cribs (infant beds) available. New Italian Bathroom amenities Lavarino Cosso, In Room Coffee Maker

Amenities

  • Wireless internet
  • FREE parking
  • Pool
Activities
Pool
Fitness center or spa
Health club
Spa services
Solarium
Dining
Bar/Lounge
Restaurant
Room service
Services
Laundry service
Babysitting/Child services
Safe deposit box
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Internet
Wireless internet
Parking
FREE parking
Accessibility
Handicapped rooms/facilities

Recommendations for you

Customers who viewed RIU Palace Mexico All Inclusive also booked these hotels.

Hotel Map

20.6073 -87.0921
Area served
Av. Xaman Ha, Mza 3 Lote 2. Playacar, Playa Del Carmen, Mexico. 77710
Nearby airports
Cancun International Airport (CUN)-40 miles.
Area description
Riu Palace Mexico is located in the exclusive Playacar resort area, overlooking the turquoise waters of the Mexican Caribbean, just 5 minutes from Playa del Carmen.

Meeting facilities

Meeting Info
Free wireless Internet access lobby area and meeting rooms

Dining

Room service continental breakfast
Continental breakfast room service available from 7:00 a.m. to 10:30 a.m. (24-hour advance notice)
Don Julian
The main restaurant featuring air conditioning and a non-smoking area serves a wide variety of buffet style with show cooking, serving international and local specialities , Dress code for dinner requires long pants. Breakfast, lunch and dinner, International cuisine.
El Kiosko
Pavillion Bar.
El Patio
Breakfast, lunch and snacks. Daily 10:30am to 11pm. Serves Mexican cuisine on the beach. Serves continental breakfast daily 10:30 am to 12 noon, lunch from 12 noon to 3pm, snacks from 3pm to 6pm and late night snacks from 10pm to 11pm.
Krystal Gourmet
Fusion cuisine restaurant.
Las Conchas
Cocktails and drinks.Daily 10:30am to 5pm. Pool Swim-up to the bar for a delightful tropical drink.
Cafe Cubano
Piano bar. Cocktails and drinks.Daily 10:30am to 11pm.Meet friends in our lobby bar featuring the piano music.
Los Mariachis
Lounge Bar. Cocktails and drinks.Daily 10:30am to 12 midnight.A relaxing way to end an active day!
La Traviata
Breakfast, lunch and snacks.Daily 10:30am to 11pm.Serves Italian cuisine on the beach.Serves continental breakfast daily 10:30 am to 12 noon, lunch from 12 noon to 3pm, snacks from 3pm to 6pm and late night snacks from 10pm to 11pm.
Rodizio Brasileno-La Bodega
Dinner.Daily 6:30pm to 10pm. Brazilian Rodizio theme restaurant with service at the table. Steak House. An air conditioned indoor speciality restaurant. Reservations required.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Back to menu Return to top

Guest Reviews (93)

Ratings and reviews for RIU Palace Mexico All Inclusive

Overall score

4.4 / 5
93 out of 93
Amenities:
4.4
Room cleanliness:
4.5
Hotel staff:
4.7
Room comfort:
4.2
Location:
4.8
Value:
4.4

90% would recommend to a friend.

Sort by:
Review this hotel
Review of RIU Palace Mexico All Inclusive

Reviewer score

5
Anonymous
Boston, MA
Jul 20, 2011

Excellent Spot for a relaxing honeymoon.

This was a great spot for a casual sailing couple. We took the hobie cats out every day. They always had a boat available We wanted to take an evening or a day cruise on a charter, but the hotel was so relaxing and enjoyable that we didn't want to leave. We were also told to sample some of the local fare in Playa Del Carmen. We never bothered to, the food at the hotel was so good and there was always something new to try. It was a very good honeymoon.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Time-saving tip: Short drive from hotel

Stay cool, take a taxi into town. $7 is not a bad price.

Review of RIU Palace Mexico All Inclusive

Reviewer score

5
SHARA
El Paso, TX, USA
Aug 17, 2011

great experience!

great experience, staff was friendly and always ready for needs. Excellent food with good variety, I enjoy staying at riu palace mexico, I will definitely back !

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
2
Location:
5
Value:
4
Review of RIU Palace Mexico All Inclusive

Reviewer score

5
Anonymous
Saratoga CA
Aug 18, 2011

Fantastic value, 5 star quality

We were extremely pleased with our one week stay there. The staff go out of their way to make you happy, from front desk to restaurant staff as well as activities members, beach staff etc... The rooms are large, comfy and very clean, the food excellent, it was the best vacation , most relaxing we've ever had. We're looking up other Riu hotels around the world to book our next vacation, and will definitely come back to Riu Palace Mexico.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Sightseeing tip: In Hotel

Enjoy the show nightly and all the activities the hotel offers : aerobic class in the pool, dancing classes, stretching

Review of RIU Palace Mexico All Inclusive

Reviewer score

5
IgorV
New Jersey, USA
Sep 16, 2011

Great vacation even during hurricane Irene

It was a perfect vacation even hurricane Irene could not spoil vacation. Especially we like the beach, the water was very warm. Just paradise, we enjoy it very much. However, at the end of the trip we could not leave hotel, all airports were closed. We could not rebook the flight, it took us almost 4 days to get a separate flight. We would like to express our appreciation to stuff of Riu Palace Mexico, especial thank you to Adrian, Karola and Ricky.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: In Hotel

Enjoy buffet, it is every night different cuisine.

Review of RIU Palace Mexico All Inclusive

Reviewer score

5
jazzluvr4u
Chicago, IL
Sep 12, 2011

Riu Palace Mexico in Riviera Maya (Playa del Carmen)

From the get go my fiancee and I felt at home. The staff treated us like family in every aspect of our stay. The room was always cleaned spotless with the maid service always adding a special touch each day. One day we came in to find flowers spread out threw out the room. Breakfast was always the best for us with fresh fruit juices, made right there, omelettes to order at your liking and a staff that treated us like family. The pools and beach were always clean and the bar staff always accomodating. The dinner restaurants were very good except for La Bodega (Brazilian style steakhouse). Aside from that, our stay here was magnificent. We are more than likely going to have our wedding there. Riu has five other hotels there, in which you can use their pools and buffets for breakfast and lunch, all within walking distance of each other. Can't beat the price we got for a complete week's stay. In addition, many of the tourist attractions are within minutes of there (i.e. Xcaret, Xplor, Xel Ha, along with their downtown area). The Mayan pyramids are forty minutes and an hour and a half rspectively (Tullum and Coba).

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Money-saving tip: Short drive from hotel

Instead of doing tours through the hotel or other agencies, you can do them yourself by using the ADO bus system. They all take you to the main attractions like Xcaret, Xplor, Xel Ha, Tullum, Coba and many more at a fraction of what a tour agency pays. You're also not rushed to see the attractions and can go at your own pace.

Review of RIU Palace Mexico All Inclusive

Reviewer score

5
Love riu
usa
Oct 23, 2011

Great vacation!

riu palace was such a great place to stay in and relax!!!!!!! I loved the staff, the attention, and best of all,the food! I would recommend this to anyone.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
5
Shopping tip: Long walk from hotel

Quinta avenida is such a nice 25 minute walk from the hotel. Check every store before buying....prices vary.

Review of RIU Palace Mexico All Inclusive

Reviewer score

5
Amesbury John
Boston, MA, USA
Oct 31, 2011

Our favorite Riviera Maya Resort

We've been to the Riviera Maya 8 times and this is our favorite resort. The food was great...especially breakfast and lunch. Their beach is terrific. We would swim for two hours every day. The lounge bar is like going to a Ritz Carlton. Its rich and elegant. The staff is tremendous. The entertainment staff is only so so...but they did have dancing everynight outdoors with live music. We had the time of our lives.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Sightseeing tip: Short walk from hotel

You can walk to Playa del Carmen. Its maybe 1.5 miles away.

Review of RIU Palace Mexico All Inclusive

Reviewer score

5
Mosiebear
Oklahoma CITY
Dec 16, 2011

A really wonderful vacation

This hotel has every thing one could reasonably expect from a five star hotel. The hotel staff beginning with the doorman and the front desk all the way to the room stewards and cleaning staff were exellent! The dining was exellent with a great variety every day, The head waiters and all waitstaff are the best. The beach and rec staff are second to none.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Money-saving tip: Short walk from hotel

Check out the variety and prices at the nearby shopping mall Their prices are very competative with those found in town.

Review of RIU Palace Mexico All Inclusive

Reviewer score

5
gnat824
Washington, DC
Jan 15, 2012

Relaxing Holiday Getaway

I went to this resort solo the week before Christmas and had a great time. The grounds and rooms are beautiful, the staff extremely attentive and the beach was all that I expected. I very much enjoyed the food and drinks, all pretty high quality. This was my first trip to an all inclusive so I really didn't know what to expected. Make sure you check out Krystal! The location is Playacar was also great. I loved that it was a gated resort community (with homes and condos in addition to large hotels) so I had no qualms about going out for a run or just exploring. You can also take a long walk down the beach to get to Playa del Carmen (or just take a cab but I thought the beach was a nicer route....) Not an ideal place for a solo traveler, though, as everyone was there with SOs or families. Also, my room was overlooking the central courtyard and over the main lounge, so there was entertainment going on every night. I was fine with being right in the heart of the action and they're good at cutting it off at 11 PM each night, but if you want to go to bed early, make sure you ask for a location that's a little farther out on each of the wings. The pool area also felt a bit smaller than some of the other resorts, but I preferred the beach anyway. Overall, I had a great, relaxing week, which is exactly what I was going for. I would definitely recommend this particular RUI and I briefly visited the Palace Riviera Maya (stunning lobby!) and the RUI Tequilla (right across the street), which both seemed pretty nice. All five Playacar RUIs are pretty close together and it really expands your options if you take advantage of the others. Would definitely recommend and there's a very good chance I'll be back to one of the Playacar RIUs in the future (although I might try something different to mix it up, not because I didn't love the Palace Mexico!).

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Sightseeing tip: Short drive from hotel

Highly recommend a small group excursion or two- I very much enjoyed my trip to Mayan ruins and coral reef snorkeling and the small group (rather than large bus) enhanced both experiences.

Review of RIU Palace Mexico All Inclusive

Reviewer score

5
leningradka
Minnesota
Jun 2, 2012

Perfect vacation!

We stayed at RIU Palace for 6 days and it was fantastic! The beach is simply the best! Food, service, intertaiment - everything as 5 star hotel. Will come back next year.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Back to menu Return to top