$403 Avg/night
Rate and special offer based on Check-in: Jan 11, 2015 Check-out: Jan 14, 2015

RIU Palace Mexico All Inclusive

5 stars
Ave Xaman-Ha M3 Lote 2 Fracc. Playacar, Playa Del Carmen, 77710
Hotel Overview
Reviewer score
4.4
out of 5
121 reviews
Birthday getaway

The Riu Palace Mexico was meticulously maintained -- down to the combing of the sand in the... See full review

  • NYC Birthday Girl
  • Nov 27, 2014
beautiful vacation

The hotel was absolutely perfect. The staff is fabulous. Check action is perfect and the beach is... See full review

  • mary l ohio
  • Nov 10, 2014
Explore the Yucatan and relax in style at this Caribbean resort
The RIU Palace Mexico is located on the beach and just minutes from Playa del Carmen. The resort boasts six international restaurants, five bars, two swimming pools, a children's pool, Jacuzzi, sun loungers and terrace. The Renova Spa has a sauna, steam room, gym and body treatments. Other amenities include a chapel for services, conference rooms, photo lab and use of computers with Internet access. Spa treatments and Internet access may be subject to additional fees.
Highlights:
  • Sprawling resort complex
  • Renova Spa
  • Children's pool and club
Rooms:

Expect comfortable rooms and accommodations in contemporary styles and neutral colors at RIU Palace Mexico. Rounded wooden headboards, beige rugs and hanging drapery lend the feeling of a family-friendly home to this Mexican hacienda. Suites include turndown service, bathroom with bidet, central AC, mini-bar, flat screen satellite TV and private balcony or terrace. Upgraded suites include living rooms, dressing rooms, bathrobes and outdoor terrace Jacuzzi.

Features:

Guests enjoy two hard surface tennis courts, table tennis, volleyball, windsurfing, catamarans, kayaking, body boards and snorkeling as part of the all-inclusive package. Also included is access to the sauna, steam bath, Jacuzzi and gym. For guests looking to explore a new sport, the resort offers one free introductory scuba lesson in the pool. Additionally, daytime and nighttime live entertainment is available at RiuLand for children ages 4 to 12. For a fee, an 18-hole golf course is located nearby.

Dining

Reservations may be made for the Brazilian Rodizio restaurant. All other restaurants at RIU Palace Mexico are open for walk-ins. A la carte offerings include a steakhouse and Japanese restaurant. Formal dress (long pants and shirts with sleeves) are required for dining at any of these locations. 

Transportation
  • Cancun International Airport
Attractions
  • Playa del Carmen (2 mi/3.5 km)
  • Tulum ruins (37 mi/61 km)
  • Chichen Itza (152 mi/247 km)
Business­
  • Free wireless Internet access lobby area and meeting rooms
  • Policies and Fees
  • The hotel requires that at least one person 21 years old or older be present in every room. The hotel reserves the right of admission and may not allow any room in which all guests are younger than 21 years.
  • No student groups under 21 years old or spring breakers are accepted.
  • The maximum occupancy is four people in room, either three adults plus one child or two adults plus two children.
  • Children under 2 years old stay and eat free. Their age must be specified in the booking.

RIU Palace Mexico All Inclusive Rooms

Junior Suite Courtyard Room
Junior Suite Courtyard Room features: two double beds, cable/satellite TV, balcony or terrace, access via exterior corridors, ceiling fan, air conditioning, minibar and liquor dispenser (restockable), bottled water in room (complimentary), wake-up calls, housekeeping daily, hair dryer, shower/tub combination, child care (in room, surcharge), welcome amenities, iron/ironing board, in-room safe, rollaway beds, cribs (infant beds) available. New Italian Bathroom amenities Lavarino Cosso, In Room Coffee Maker
Suite
Suite features: Air-conditioned, 2 double two-posters beds , ceiling fan, satellite TV, phone, radio alarm clock , mini bar, liquor dispenser ( restocked every second day) , complimentary in-room safe, iron and ironing board. Living area including sofa, walking closet. Bathroom equipped with double -sink, hairdryer, vanity mirror and amenities kit, bidet . Balcony-terrace. Rooms with Ocean View available subject to availability New Italian Bathroom amenities Lavarino Cosso, In Room Coffee Maker
Suite Jacuzzi
Suite Jacuzzi features: Air-conditioned, 2 two-poster beds, ceiling fan, satellite TV, phone, radio alarm clock , mini bar, liquor dispenser, complimentary in-room safe, iron and ironing board. Living area including sofa, walking closet. Bathroom equipped with double -sink, hairdryer, vanity mirror and amenities kit.Bidet , Balcony with private Jacuzzi. Rooms with Ocean View available subjet to availability New Italian Bathroom amenities Lavarino Cosso, In Room Coffee Maker
Junior Suite Room
Junior Suite Room features: two double beds, cable/satellite TV, balcony or terrace, access via exterior corridors, ceiling fan, air conditioning, minibar and liquor dispenser (restockable), bottled water in room (complimentary), wake-up calls, housekeeping daily, hair dryer, shower/tub combination, child care (in room, surcharge), welcome amenities, iron/ironing board, in-room safe, rollaway beds, cribs (infant beds) available. New Italian Bathroom amenities Lavarino Cosso, In Room Coffee Maker

Amenities

  • All inclusive
  • WiFi
  • Free parking
  • Pool
Activities
Pool
Fitness Center
Spa
Solarium
Dining
All inclusive
Bar/Lounge
Restaurant
Room service
Services
Laundry service
Childcare Service
In-Room Safe
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

Meeting facilities

Meeting Info
Free wireless Internet access lobby area and meeting rooms

Dining

La Traviata
Breakfast, lunch and snacks.Daily 10:30am to 11pm.Serves Italian cuisine on the beach.Serves continental breakfast daily 10:30 am to 12 noon, lunch from 12 noon to 3pm, snacks from 3pm to 6pm and late night snacks from 10pm to 11pm.
Rodizio Brasileno-La Bodega
Dinner.Daily 6:30pm to 10pm. Brazilian Rodizio theme restaurant with service at the table. Steak House. An air conditioned indoor speciality restaurant. Reservations required.
Miyagi
Japanese restauranta la carte for dinner. Reservations required.
Tikki
Beach Bar.
Room service continental breakfast
Continental breakfast room service available from 7:00 a.m. to 10:30 a.m. (24-hour advance notice)
Don Julian
The main restaurant featuring air conditioning and a non-smoking area serves a wide variety of buffet style with show cooking, serving international and local specialities , Dress code for dinner requires long pants. Breakfast, lunch and dinner, International cuisine. Previous reservation is required
El Kiosko
Pavillion Bar.
El Patio
Breakfast, lunch and snacks. Daily 10:30am to 11pm. Serves Mexican cuisine on the beach. Serves continental breakfast daily 10:30 am to 12 noon, lunch from 12 noon to 3pm, snacks from 3pm to 6pm and late night snacks from 10pm to 11pm.
Krystal Gourmet
Fusion cuisine restaurant. Previous reservation is required
Las Conchas
Cocktails and drinks.Daily 10:30am to 5pm. Pool Swim-up to the bar for a delightful tropical drink.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (121)

Ratings and reviews for RIU Palace Mexico All Inclusive

Overall score

4.4 / 5
5.01.0
121 out of 121
Amenities:
4.4
Room cleanliness:
4.6
Hotel staff:
4.7
Room comfort:
4.2
Location:
4.8
Value:
4.4

91% would recommend to a friend.

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Review of RIU Palace Mexico All Inclusive

Reviewer score

5
5.01.0
Beach Luvr
Business
St. George, UT
Apr 28, 2014

Amazing

The staff, food, service, entertainment, beach and activities were all amazing! The only thing I did not like much was the purple trim on everything.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

Rent a car and see the ruins on your on schedule.

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Review of RIU Palace Mexico All Inclusive

Reviewer score

5
5.01.0
allandp
Business
N.J.
Apr 30, 2014

great for all ages

very good amenities. great location. small resort size. two min. walk to a beautiful beach. lots of shade for people who prefer it.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: In Hotel

food is good but can use some improvement in quality.

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Review of RIU Palace Mexico All Inclusive

Reviewer score

5
5.01.0
The Doss
Business
CT USA
Apr 30, 2014

Beautiful Place Beautiful Beaches

We loved staying here. The grounds are beautiful and immaculate. The rooms are so clean and unique. The staff was so friendly and always wanted to please you. The food was amazing and delicious. So many choses. Many restaurants to choose from. The pools were clean and not over crowed. The beach was beautiful! We loved sitting under the palm trees in the sand. The music bands at night were nice but the evening shows could be higher quality.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: In Hotel

The Steak House

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Review of RIU Palace Mexico All Inclusive

Reviewer score

5
5.01.0
Anonymous
Business
Bismarck, ND
Oct 6, 2008

Great Place

I had no problems with this place at all. The food can get a little redundant after eating buffet style. I would be sure to get up early and make nightly reservations at the restaurants if I was to go back. The beach and pool are great. The staff is very friendly and will make sure you have a good time.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Time-saving tip: Short drive from hotel

take a $5 cab downtown to mix things up.

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Review of RIU Palace Mexico All Inclusive

Reviewer score

5
5.01.0
Anonymous
Business
Boston, MA
Jul 20, 2011

Excellent Spot for a relaxing honeymoon.

This was a great spot for a casual sailing couple. We took the hobie cats out every day. They always had a boat available We wanted to take an evening or a day cruise on a charter, but the hotel was so relaxing and enjoyable that we didn't want to leave. We were also told to sample some of the local fare in Playa Del Carmen. We never bothered to, the food at the hotel was so good and there was always something new to try. It was a very good honeymoon.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Time-saving tip: Short drive from hotel

Stay cool, take a taxi into town. $7 is not a bad price.

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Review of RIU Palace Mexico All Inclusive

Reviewer score

5
5.01.0
mrap
Business
Houston, TX
Sep 9, 2007

Best beach in Playa

This hotel is beutiful inside and out. The room was very nice, deserved 5 stars. The beach was absolutely beautiful - lots of sun and shade for everyone, lots of loungers and several hammocks. The drinks are being served on the beach, but didn't have much alcohol. I constantly kept asking them to make the drinks strong, but could barely taste the alcohol, but the drinks tasted great and are made with fresh juices. The check-in was perfect and we got there at noon - the room was ready. Breakfast buffet was awesome, lunch - so so, dinner buffet was not impressive, but you can always find something to eat. We tried 3 speciality restaurants. The SteakHouse was OK but not impressive at all. The Brazilian restaurant was good, and the French restaurant (Sir Edward) was amazing. Never had problems getting reservations. If I go back I will eat at the French place as much as possible. Only two out of four restaraunts are open per day, so you can't eat at one restaurant every day. The nightly shows were great, but too short - about 45min. They also had live music in the courtyard all night. There are a lot of europeans at this hotel so expect to see a lot of topless women (young, old, and very old) on the beach. The young ones were worth putting up with grandmas. Very adult-oriented hotel, I only saw 3 kids the whole time I was therel. Overall a great vacation and I will definetely be back to the Riu Palace Mexico!!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Nightlife tip: Short walk from hotel

Night club is at Riu Tequil aright across the little street.

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Review of RIU Palace Mexico All Inclusive

Reviewer score

5
5.01.0
AlanJS
Business
Victoria, BC
Feb 14, 2008

Excellent group of hotels

We enjoyed the ability to walk to a companion hotel for breakfast, cocktails, etc. The staff at the RIU Palace Mexico were truly excellent; always cheerful and helpful. The room was large and beautifully appointed. The Courtyard View rooms are well worth the small extra cost as watching the world go by within the hotel grounds was very enjoyable. The RIU Palace Mexico is fortunate in that there is a large area of beach planted with palm trees above the high tide mark. Much of the beach in the tidal zone has been severely eroded by the 2005 and 2007 hurricanes, such that hotels built close to the beach have ended up with very little beach room for their guests. The hotel location is a comfortable 20-minute walk from Playa Del Carmen, along a well landscaped road with full sidewalks.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Shopping tip: Short walk from hotel

The small shopping plaza across the road includes a kiosk selling guided tours for less than the hotels charge.

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Review of RIU Palace Mexico All Inclusive

Reviewer score

5
5.01.0
Anonymous
Business
Middletown
Jun 10, 2008

Beautiful Hotel

The RIU Palace Mexico was very nice. The hotel itself is beautiful with pretty manicured lawns/gardens. The rooms are all suites - which is a plus, the beds are the usual Mexico hard beds, but the pillows are comfortable, the bathroom is very nice - the tub fixtures seemed a bit old, but no big deal. We thought the food was very good also. There was a large variety of foods, fruits, and vegetables that even the pickest eaters (like me) had no problem finding things to eat. The beach was very enjoyable despite the large sand bags in front of the beach (nothing they can do about that), and plenty of beach chairs. The resort was also close to the shopping district. It could be reached by cab in probably 5/10 minutes, but we took a nice walk (very safe) into town after dinner and it took us about 30 minutes - leisurely.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Shopping tip: Short walk from hotel

The Tulum tour (on our own) was really neat. If you go, take your swim suit as you can go swimming there.

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Review of RIU Palace Mexico All Inclusive

Reviewer score

5
5.01.0
Mama 3 Cusick
Business
Tennessee
May 19, 2014

Wonderful experience!

My first trip to Playa del Carmen and it was perfect! The property was clean! The staff was so kind and always there to accommodate our every need! The food was excellent and drinks never ending! We can't wait to go back!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of RIU Palace Mexico All Inclusive

Reviewer score

5
5.01.0
Anonymous
Business
Philadelphia, PA
Aug 18, 2007

Excellent Honeymoon

This resort was excellent.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Shopping tip: Short drive from hotel

Excellent shooping nearby with a short taxi ride that cost $5 each way. Well worth the money!!

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