Paradisus La Perla - Playa del Carmen All Inclusive Adults Only

5 stars
View map of 5ta Ave Esq Calle 88 Nte L1-M569, Fracc III Predio Chenzubul Col Luis Donaldo Colosio, Playa del Carmen, 77719

Hotel Overview

Reviewer score
4.7
out of 5
105 reviews
Will go back again

Everything was excellent, work in the food business and must say the food surpassed my... See full review

  • Derek L.
  • Jul 20, 2015
A for Amazing

I love the Melia group hotels & this one just topped my expectations. Fabulous complex, beautiful... See full review

  • MsJKC
  • Jul 13, 2015
Paradisus La Perla offers a full range of Riviera Maya activities for adults who want a more exclusive feel to their stay. Take scuba diving excursions over coral reefs, and tours of Mayan archeological wonders like UNESCO site Chichen Itza, before returning to the stylish, jungle-inspired hues of the hotel lounge. Go far beyond the conventional by enjoying a personal butler service, a complimentary cellphone to call upon the butler at your leisure, and Private Royal Services at nearby beaches and pools. Don't miss the chance to sample dishes prepared by a six-star Michelin chef. Even if you decide not to dine at Martin Berasategui's exclusive restaurant, the ability to enjoy a selection of grills, international eateries and lounges at the Paradisus makes it possible to fill your stomach and broaden your taste horizons at the same time.
Location
The Paradisus La Perla is found in Mexico's ever-popular resort, Playa del Carmen, right on the beachfront and facing the surging Caribbean Sea. Playa del Carmen's trendy shopping district, 5th Avenue, is just a short walk away, along with an eclectic mix of Italian, Mexican and Asian eateries. The island of Cozumel is a short ferry ride into the bay, where visitors will discover the rich underwater heritage of the area.
Highlights
  • 394 guestrooms
  • 4 floors
  • Free valet parking
  • Bars/lounges: South Avenue Bar, Red Lounge, Toji, Gabi Club and Blue Agave
  • Restaurants: Fuego, Naos, Vento, Passion by Martin Berasategui, Bana, Hadar, Mole, Gabi Club, The Market and La Palapa
  • 24-hour room service
  • 3 outdoor pools
  • Private beach
  • 24-hour fitness center
  • Full-service spa
  • Business center
  • Meeting/conference room
Policies
Make the Riviera feel like home with an in-room whirlpool and personalized turn-down services.

Though there are numerous eating options here, make sure to book restaurant reservations ahead of time to get a seat, especially at the more popular venues like Passion.
 

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Paradisus La Perla - Playa del Carmen All Inclusive Adults Only Rooms

Luxury Junior Suite - Ocean View and Luxury Junior Suite - Swim Up
570 sq ft of area & 129 sq ft of terrace. King Bed . Ocean View. 40" Flat Screen with cable TV, CD/DVD Player, coffe maker, daily stocked mini bar, living area with sofa, modern bathroom with sensory tub and two rain showers, safety deposit box, iron/ iron board and free internet access . Luxury Rooms available in Ocean View and Swim Up.
Celebration Suite
: 893 sq ft of area & 248 sq ft of terrace. Ocean or Garden View. Living area with sofa bed, dinning area and kitchenette. King bed or 2 double beds . 40" Flat Screen with cable TV, CD/DVD Player, coffe maker, daily stocked mini bar, modern bathroom with jacuzzi, safety deposit box, iron/ ironing board and free internet access . Private terrace with Jacuzzi & tanning area. This suite is connected with one bedroom which includes a Suite 646 sq ft of area & 194 sq ft of terrace. Ocean or Garden View. Living area with sofa bed, dinning area and kitchenette. 2 double beds or King bed. 40" Flat Screen with cable TV, CD/DVD Player, coffe maker, daily stocked mini bar, living area with sofa, modern bathroom, safety deposit box, iron/ ironing board and free internet access . Private terrace with Jacuzzi & tanning area.
Royal Service - Luxury Junior Suite
All Royal Service Suites have a Jacuzzi on the terrace Discreet, effective assistance of personal Butlers throughout the stay on every floor Bi-level elegant air-conditioned Royal Service lounge for private check-in/out, library, complimentary Internet access, daily continental breakfast buffet, snacks, coffee and premium beverages throughout the day, international newspapers, and evening cocktails and hors d'oeuvres Preferential and guaranteed reservations for specialty restaurants, spa, activities and excursions Private pool with bar (800m2 / 8,600 sq.ft.) Private beach area with beach concierge service A personalized pillow menu Special in-room aromatherapy menu ($) Private Royal Service m Featuring
Royal Service - Luxury Junior Suite - Ocean View with Jacuzzi
All Royal Service Suites have a Jacuzzi on the terrace Discreet, effective assistance of personal Butlers throughout the stay on every floor Bi-level elegant air-conditioned Royal Service lounge for private check-in/out, library, complimentary Internet access, daily continental breakfast buffet, snacks, coffee and premium beverages throughout the day, international newspapers, and evening cocktails and hors d'oeuvres Preferential and guaranteed reservations for specialty restaurants, spa, activities and excursions Private pool with bar (800m2 / 8,600 sq.ft.) Private beach area with beach concierge service A personalized pillow menu Special in-room aromatherapy menu ($) Private Royal Service m Featuring
Royal Service - Luxury Junior Suite - Swim Up with Jacuzzi
All Royal Service Suites have a Jacuzzi on the terrace Discreet, effective assistance of personal Butlers throughout the stay on every floor Bi-level elegant air-conditioned Royal Service lounge for private check-in/out, library, complimentary Internet access, daily continental breakfast buffet, snacks, coffee and premium beverages throughout the day, international newspapers, and evening cocktails and hors d'oeuvres Preferential and guaranteed reservations for specialty restaurants, spa, activities and excursions Private pool with bar (800m2 / 8,600 sq.ft.) Private beach area with beach concierge service A personalized pillow menu Special in-room aromatherapy menu ($) Private Royal Service m Featuring
One Bedroom Suite Ocean Front
646 sq ft of area & 194 sq ft of terrace. Ocean Front View. Living area with sofa bed, dinning area and kitchenette. 2 double beds . 40" Flat Screen with cable TV, CD/DVD Player, coffe maker, daily stocked mini bar, living area with sofa, modern bathroom, safety deposit box, iron/ ironing board and free internet access . Private terrace with Jacuzzi & tanning area. . This suite can be connected with one Master Suite.
One Bedroom Master Suite Ocean Front
893 sq ft of area & 248 sq ft of terrace. Ocean Front View. Living area with sofa bed, dinning area and kitchenette. 1 King bed . 40" Flat Screen with cable TV, CD/DVD Player, coffe maker, daily stocked mini bar, living area with sofa bed, bathroom with jacuzzi, safety deposit box, iron/ ironing board and free internet access . Private terrace with Jacuzzi & tanning area. . This suite can be connected with one Bedroom Suite.
One Bedroom Master Suite Swim Up
893 sq ft of area & 248 sq ft of terrace. Swim up. Living area with sofa bed, dinning area and kitchenette. 1 King bed . 40" Flat Screen with cable TV, CD/DVD Player, coffe maker, daily stocked mini bar, living area with sofa bed, bathroom with jacuzzi, safety deposit box, iron/ ironing board and free internet access . Private terrace with Jacuzzi & tanning area. This suite can be connected with one Bedroom Suite.

Amenities

  • All inclusive
  • WiFi
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Spa
Tennis
Dining
All inclusive
Bar/Lounge
Restaurant
24 hour room service
Services
Business center
Childcare Service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Currency exchange
Internet
WiFi
Accessibility
Accessible Rooms/Facilities

Hotel Map

20.6461 -87.0574
Area served
Playa del Carmen.
Nearby airports
Benito Juarez International Airport.
Area description
45 minutes from Cancun International Airport. Just steps from extraordinary beaches & attractions: Playa del Carmen's 5th Avenue, Xcaret, Akumal, Xel-ha..Ideally located near world famous Mayan archaeological sites such as Tulum, Coba & Chichen Itza.

Dining

Hadar
A sumptuous international buffet with International show cooking
Fuego
International a la carte cuisine. Passion and Library restaurants share a holding bar and a wine cellar.
Bana
ontemporary Asian fusion cuisine and offers a sushi bar, Teppanyaki tables and its own themed Martini bar
The Grill
Delivers an amazing selection of salads, BBQ and light menu items with show cooking stations for lunch. A la carte "Surf and Turf" for dinner.
Gabi Club
Beat. Drink. Groove. The chill-out club with a casual-chic elegance where bar, restaurant and beach come together in unique harmony. Royal Service Suites guests have privileged access to Gabi Beach. Additional cost for other guests.
Hydro Grill
Exclusive for Royal Service guests, a la carte casual dining
Passion
Romantic la carte continental cuisine in an elegant atmosphere.
Vento
ento features a la carte international specialties with a distinct Mediterranean flair and its own Fusion Bellini Bar for lunch and dinner. A la carte continental breakfast.
Mole
Mexican a la carte haute cuisine for dinner. Vento and Mole restaurants share a holding bar with a wine and tequila cellar.
The Market
Offering an attractive selection of the best salads, BBQ, and light menus for lunch. Rodizzio for dinner, offering an attractive salad bar and the best caipirinhas.
Naos
A sumptuous international buffet with International show cooking.
Bars
10 Bars including the Red Lounge and Avenue Bars.

Hotel Policies

Check-in:
3:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (105)

Ratings and reviews for Paradisus La Perla - Playa del Carmen All Inclusive Adults Only

Overall score

4.7 / 5
5.01.0
105 out of 105
Amenities:
4.7
Cleanliness:
4.9
Hotel staff:
4.8
Comfort:
4.9
Location:
4.3
Value:
4.6

94% would recommend to a friend.

Sort by:
Review of Paradisus La Perla - Playa del Carmen All Inclusive Adults Only

Reviewer score

4
5.01.0
Niclas
Business
Boston
May 25, 2013

Great All-Inclusive

This is the first time I got really great food on an all-inclusive resort. We could actually eat breakfast, lunch and dinner the whole week without getting tired of the food. Presentation but more importantly the flavor was great. I am very picky with the food and at first I was hesitant to do all-inclusive but this was really good. The resort in general was very pretty. It is very modern and really the only thing I could ask for a little bit more of is green areas or just incorporating more threes here and there. Do not get me wrong, it is a wonderful place, it is just if I have to pick something that was not the best, it is still great. The beach is also great, not the best snorkeling outside but you are close to Akumal. Overall al great deal.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Review of Paradisus La Perla - Playa del Carmen All Inclusive Adults Only

Reviewer score

4
5.01.0
Mark and Charm
Business
Texas
May 25, 2013

Great Place

The food was fantastic. Would have been nice to have been closer to 5th Ave so we didn't have to pay for a taxi every time. Great alternative to the Royale.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
3
Hotel staff:
4
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: Short drive from hotel

Try Nikkori Playa sushi on 10th.

Review of Paradisus La Perla - Playa del Carmen All Inclusive Adults Only

Reviewer score

4
5.01.0
A Punta Cana fan
Business
Santiago, Chile
Jul 2, 2013

Good food and service, lacks beach not motorized entertainment

The best is that there are very good meal restaurants, bars with a high service level. There is a small manglar (mosquitos included) that separates the resort from the beach.. The pool is small for so many people when the resort is full. One thing missing was entertainment at the beach, with no catamarans or kayaks or snorkels, usually available at no cost in a resort of this level according to our previous experiences.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: In Hotel

Fusion, Fuego and Lapalapa resataurants

Review of Paradisus La Perla - Playa del Carmen All Inclusive Adults Only

Reviewer score

4
5.01.0
patolaba
Business
Algarrobo, CHILE
Jul 5, 2013

Excellent with some faults

The hotel is nice, however I missed more mexican style hotel. Food is wonderful and the staff particularly at La Palapa and The Grill is wonderful, the only one that I found not at the level requiered were some guys at the bar at the pool, too preocupied by the tip. However there is somethinh that i missedm OCEAN SPOTS. NOT A BOAT OR SNORKELING EQUIPMENT. Everything was paid, and considering the amount paid they should have at leat six boats and 12 or more snorkeling equipment, othedr than that is perfect

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: In Hotel

La Palapa, The Grill and Passion although is paid it´s outstanding

Review of Paradisus La Perla - Playa del Carmen All Inclusive Adults Only

Reviewer score

4
5.01.0
Soy Mexico
Business
Dallas, TX
Aug 4, 2013

All about customer service!

My husband and I were at Paradisus La Perla from 7/21 - 7/27/13. It's a beautiful resort, felt very much like staying at a W Hotel! I think the customer service was the best that we have experienced in Mexico - we have previously stayed at El Dorado Royale Casitas, Valentine and Aura Cozumel (before it was owned by Secrets). Gabriel was the best! He would walk with us to the beach, showing us the wildlife along the way, and then making sure we had everything we needed (towels, pillows etc). The beach is very pretty, and you can walk a short distance to get out of the cove for good snorkeling. Since the resort is close to the city, it is not as secluded as some of the other resorts we have stayed. Locals share the beach with you. We read bad reviews about Paradisus since it is in a mangrove and you can't see the beach from most of the property. I don't think we would have noticed this if we had not read about it. The trees were beautiful, and walking thru them on the path to the beach was also. You will need to take a short cab ride if you want to go into Playa for shopping, eating or the Ferry. Paradisus is in Playa, but not that close, which was nice. CONS - My husband and I normally stay at Adults Only resorts, this was the first one we tried that was mixed, Adults one side and Family on the other. If you are looking for Adults Only, then this is not the place for you. There is only one restaurant that is on the Adults Only side, the rest are in the 'common area'. Some of the restaurants in this area are adults only, but you will still see the kids running around outside. It's not bad, but again, if you are looking for adults only then this isn't it. I thought the drinks were also watered down... something I don't normally notice, but thought it was obvious here. No problem - just order more drinks :) Overall, great place to stay and we enjoyed it!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
3
Value:
4
Trip purpose:

Business

Money-saving tip: Not Applicable

Instead of booking the shared transportation thru the booking site, opt out and book separately thru Cancun Shuttle. it's a little cheaper and NOT shared. We've done it on our last three trips and have been completely spoiled by it!

Review of Paradisus La Perla - Playa del Carmen All Inclusive Adults Only

Reviewer score

4
5.01.0
J Mercury
Business
Redmond, OR - Mesa, AZ
Dec 22, 2013

Overall good getaway - short on entertainment !

Needs more entertainment options, shows etc. variety shows needed...

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Review of Paradisus La Perla - Playa del Carmen All Inclusive Adults Only

Reviewer score

4
5.01.0
Agentsmith90
Business
Arden Hills, Mn
Aug 3, 2014

Paradise in Playa!!

This resort exceeded my expectations in just about every way. The service was the best I've experienced at an all inclusive. Spring for Royal Service. You won't regret it.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: In Hotel

The Mole restaurant was awesome!

Review of Paradisus La Perla - Playa del Carmen All Inclusive Adults Only

Reviewer score

4
5.01.0
Romantictrip
Business
Colombia
Sep 29, 2014

Spectacular trip

The hotel was great!! excellent pool, restaurants, staff and spa. The room has everything you need and much more. Our romantic trip was welcome with champagne in the room and a rose bath. can´t wait to go back!!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Review of Paradisus La Perla - Playa del Carmen All Inclusive Adults Only

Reviewer score

4
5.01.0
Zaiquiri
Business
Oklahoma
Nov 17, 2014

Romantic Anniversary

My wife and I recently returned from a 4 night stay at Paradisus la Perla and were impressed by the amenities and room comfort. The staff was excellent, though our concierge was not as friendly and lacked at coordinating a few of our events as we had desired. We still were able to participate in everything that we wanted to, but that took extra effort on our part to make sure that things were arranged (which was her job in the first place). Food was amazing, and the grounds were fantastic. I would recommend this for sure. It's not near the main strip in Playa del Carmen, however; if you plan on going shopping, etc., you would need to arrange a cab or shuttle to go back into town. This resort was a drive through some rough neighborhoods prior to arriving at its grand entrance.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Review of Paradisus La Perla - Playa del Carmen All Inclusive Adults Only

Reviewer score

4
5.01.0
TravelerFandango
Business
New York, NY
Nov 30, 2014

Enjoyable Experience

the only things I believe they should improve are: 1. more authentic food, the food is too plain, too international, and not as tasty. The only restaurants I liked were Fuego and Bana. 2. More Latin music, everything is too Americanized. the rest was perfect!!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

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