Mahekal Beach Resort - Near Fifth Avenue ★★★

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$390
avg/night
Rate and special offer based on
Check-in: Feb 17, 2016 Check-out: Feb 20, 2016

good hotel....poorly run

Would not recommend Wed, Oct 21, 2015
Front office was a disaster......Ihave come toPlaya adozen times and this was the worst. We were delayed at registration for six hours although the hotel was half empty

| N/A Family

3 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 4 /5
  • Hotel staff: 2 /5
  • Comfort: 3 /5
  • Location: 4 /5
  • Value: 3 /5

our usual mexico trip

Would recommend Tue, Oct 6, 2015
Check in was a disaster. The desk clerk was new inexperienced and rude. The place was half empty yet he could not give the three families the type of rooms we requested and paid for in advance. He also did not return some valuable papers I gave him just to look at. The rest of the staff was good and nice

| N/A Family

4 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 4 /5
  • Hotel staff: 2 /5
  • Comfort: 3 /5
  • Location: 4 /5
  • Value: 4 /5

Awesome vacation with my wife

Would recommend Wed, Sep 30, 2015
Nice hotel, the staff amazing, really nice people and the installations are what I specter.

| East Hampton Couples

5 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 4 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 4 /5

Missing Las Palapas

Would not recommend Thu, Sep 10, 2015
Have stayed at Las Palapas (now Mahekal) several times in the past. The beach and location is excellent, not to mention I like the non-big hotel feel. However, when I booked, no one mentioned construction at the hotel (ear plugs available at front desk) that started at 8 am and continued off and on through the day. Only one restaurant was open also. Service at both pool bars was slow at best. 3-4 workers and you almost had to jump and wave to get service. Unfortunately the same held true but worse for the dinner wait staff at the restaurant. They only great service we received was by the wait staff we had for breakfast, he was excellent and attentive. The pools are nice and the desk/cleaning staff very efficient and friendly. I miss the service at Las Palapas and their previous wait staff who didn't wait to see if you needed something. Overall a disappointing stay.

| N/A Couples

3 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 5 /5
  • Hotel staff: 1 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 3 /5

Best trip ever....so far

Would recommend Fri, Aug 14, 2015
We arrived at 10:30 am Aug 6. Check in like most hotels are at 3pm, but they quickly got us (my son and wife) a room by noon. Awesome! But, I booked 2 queen beds, we got a king. We would have been ok with that, would have been a little uncomfortable especially as our son is big 12 year old. They resolved this by rolling in a twin. We were fine with this. They offered us an apology with a letter and a plate of chocolate strawberries. The resort is a smaller one with lush tropical plants and lots of coconut trees. Beautiful! We prefer this to the mega resorts. There currently is no gym, but they are expanding. The beach was beautiful. The location of the hotel could not have been any better as it was far enough from 5th ave with all the shops and restaurants, but close enough to walk, about 10 minutes. The all inclusive is really by definition not all inclusive. You get breakfast and either lunch or dinner each day, but you have to pay for any drinks. We didn't mind the choice of either lunch or dinner, kinda forces you to discover the area, which we liked. (This is our 15th time in the cancun to playa del carmen area.) Although, I wish at least, non alcoholic drinks were included in the all inclusive. They do give you 2 bottles of water everyday in your room. The food they served was delicious to us. We paid an extra 2500 pesos for the drinks and tips, roughly 150 us dollars.We are non drinkers. The resort doesn't have much to do, very relaxing. There are no televisions in the rooms (great idea!) 2 billiard tables and a ping pong table at the bar along with 2 televisions All in all, we loved our experience at Mahekal Beach Resort. We will come back! ps....buy mosquito repellent...you will get them when you have lush tropical life if you like the mega concrete resorts..this hotel is not it. if you like a lush tropical small resort...this is paradise!

| N/A Family

5 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 5 /5

Great Getaway

Would recommend Thu, Aug 13, 2015
This lovely, somewhat secluded resort is a wonderful destination for family and couples. The layout is wonderful, the beach is swimmable and clean. We arrived just after a storm so there was quite a bit of seaweed, but it was still nice. The rooms are spacious and clean. The units are airconditioned. Hammocks on each patio. The resort is quiet and never feels crowded even though they were at maximum capacity. 5th Avenue is withing walking distance and a pleasure to stop by for a drink or dinner when not at the resort. Tulum is approx 45 min away, as is the airport. We rented a car, not really sure it was necessary. I would go back to this resort again, for sure.

| Sierra Madre Family

5 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 4 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 4 /5

WONDERFUL resort! WILL visit again!

Would recommend Tue, Jul 28, 2015
Staff was SO accommodating and helpful! Resort is beautiful and perfect location!

| Lockport Couples

5 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Great Location

Would recommend Sun, Apr 26, 2015
Great location. Wonderful friendly staff. No wifi or TV in room. Waves very loud.

| Seattle Singles

4 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 4 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 4 /5
  • Value: 4 /5

Great trip for relaxation

Would recommend Wed, Feb 4, 2015
The hotel has a very private feel to it. The view from the dinning room is beautiful!!!

| N/A Family

5 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 5 /5

Great vacation

Would recommend Thu, Jan 15, 2015
We loved staying at Mahekal Beach Resort. Being so close to the water was a plus. The staff was very helpful at making arrangements for us to go on different day trips. The food was good as well. We had a great time at Mahekal!

| N/A Couples

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5