La Tortuga Hotel and Spa - Adults Only - Near Fifth Avenue ★★★

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$141
avg/night
Rate based on
Check-in: Feb 26, 2016 Check-out: Feb 29, 2016
4.3 /5
Overall score
95%
Would recommend
Amenities:
4.2
Cleanliness:
4.5
Hotel staff:
4.7
Comfort:
4.1
Location:
4.7
Value:
4.5
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Overview

La Tortuga Hotel & Spa was named Mexico's Leading Boutique Hotel in the 2010 World Travel Awards. The hotel is located on Playa del Carmen's famous Fifth Avenue. The adults-only hotel is a short walk to a number of beach clubs and boasts a beautiful pool and accompanying Las Margaritas pool bar, open only to guests of the hotel. La Tortuga's convenient location makes it easy to access all that Playa del Carmen and the Yucatan has to offer. The hotel prides itself on its customer service and attention to detail.

Rooms

Expect elegantly simple accommodations with regional art and decor throughout the rooms. Suite options include the standard, standard plus, junior suite and superior junior suite. Standard rooms include air conditioning, cable TV, hair dryer, mini-bar and room safe. The superior junior suite features private Jacuzzi, bathrobes, slippers and private balcony. Complimentary Wi-Fi Internet is available for all guests. Honeymooners are welcomed to La Tortuga with a special surprise.

Property features

Guests at La Tortuga Hotel & Spa have access to the on-site pool, restaurant and Zen Eco Spa. The spa combines Mayan ancestral techniques with current technologies to create a memorable experience. The hotel is centrally located to a number of adventure activities including water sports, scuba diving and archeological tours. Downtown Playa del Carmen offers a plethora of shopping and dining options as well as the chance to walk through the city's ancient streets.

Highlights

  • Adults-only
  • Centrally and conveniently located in Playa del Carmen
  • Awarded Mexico's Leading Boutique Hotel in 2010

Nearby attractions

  • Xcaret (4 mi/6.5 km)
  • Xel-Ha (30 mi/48 km)
  • Tulum (37 mi/60 km)

Business

  • High-speed wireless Internet

Transportation

  • Cancun International Airport (40 minutes)

Dining

EL BISTRO
Bistro' Restaurant and Bar serves fine International Fusion Cuisine. Salads, sandwiches, light snacks for lunch. Wine cellar.

Amenities

Featured

  • WiFi
  • Outdoor pool

General

  • Concierge

Activities

  • Outdoor pool
  • Spa
  • Solarium

Dining

  • Bar/Lounge
  • Restaurant
  • Room service

Services

  • Laundry service
  • In-Room Safe
  • Tour desk
  • Conference facilities
  • Doctor on call

Internet

  • WiFi

Parking

  • Parking

Reviews

4.3 /5 Overall score

95% Would recommend

  • Amenities: 4.2/5
  • Cleanliness: 4.5/5
  • Hotel staff: 4.7/5
  • Comfort: 4.1/5
  • Location: 4.7/5
  • Value: 4.5/5

nice anniversary trip

Would recommend Fri, Aug 28, 2015
great location right next to all the shops and restaurants, next to coco bongo. staff was friendly and informative, and complimentary breakfast was a plus. we were there for our anniversary. room was small but all we needed, the beach is really close , about 5 min walk.

| N/A Couples

5 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 5 /5

Nice Hotel Centrally Located!

Would recommend Wed, Jul 29, 2015
The hotel was nice, friendly and great breakfast. The lush vegetation is the hotel grounds is beautiful. I would recommend this to anyone interested in going to Playa del Carmen.

| N/A Couples

4 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 4 /5

Great Location but awful rooms

Would not recommend Wed, Jul 8, 2015
Hotel is at a great location in playa del carmen downtown. Beach, restaurants, night club, bus station, almost everything is accessible by walk. The room that I was given but very small and barely had any ventilation. I felt like we were put in some sort of box without any windows or outside view. Bathroom was just ok. TV was like 12 inches(the smallest TV I have ever seen) but it was ok considering that we were out spending time with other activities most of the time. Wifi was complementary but speed was not that great. Overall I wasn't very much satisfied because of the room I was put in.

| ATLANTA Couples

3 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 3 /5
  • Hotel staff: 3 /5
  • Comfort: 2 /5
  • Location: 4 /5
  • Value: 3 /5

A wee in Playa Carmen

Would recommend Mon, Jun 15, 2015
La Tortuga was a very good value, the room was decent for the price, bed was good, the shower door opened the wrong way for checking water temp, water pressure was excellent. Staff was very helpful. The included full breakfast was served till one which was great, saved money. Well located and a beautiful pool complex courtyard. Playa Carmen is totally tourist no local culture, but plenty of restaurant and shopping choices, lots of outside activities available, stay off of 5th if looking for value.

| COLVILLE Couples

4 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 4 /5
  • Hotel staff: 5 /5
  • Comfort: 3 /5
  • Location: 5 /5
  • Value: 4 /5

great 1st visit to mexico

Would recommend Sun, Nov 30, 2014
this small friendly hotel is in a quiet location yet only 5 mins walk from 5th avenue and the beach, it was clean comfortable and had great friendly staff who did everything possible to ensure you enjoyed your stay it was great value for money.

Dining

Brazilian steak house short walk across the road from hotel is very good.

| Yorkshire England Couples

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 5 /5

One night stay

Would recommend Tue, Nov 11, 2014
We stayed one night, so limited to a short stay. Stayed over a Sunday night in room 207, great view of the courtyard and pool area. Service at front desk and bellboy were excellent and quick. Had to leave a deposit for their room bar. Bell person was kind enough to offer to run across the street and pick a few items while we settle in. Hotel was very quite, didn't see anyone in the pool but got there an hour or so before the sunset. We had a nice balcony with 2 chair to sit out and enjoy the evening. Room a little small, but functional, bathroom in need of a little updating, Overall ok. Could hear some noise off in the distance until 4am. It wasn't super loud, but could hear if you are a light sleeper. My partner did not hear anything and slept soundly. Of course, night club C-B, that shares the other end of the block was closed for the night and not sure how much impact it would have if opened. Very close to 5th avenue, where all the bars, shops, restaurants are located. and probably approx. 3 blocks to the beach. the complimentary breakfast, was limited. 3 options, mine was the American selection, consisting of scramble egg, hash browns, black beans and toast. With orange juice and tea or coffee. they did have another menu that you could pay for. Overall for the price approx.$100+Tax, it was a great deal.

Dining

Plenty of Dinning and shopping nearby

| Dallas, TX Couples

3 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 5 /5

Awesome, cute hotel, awesome food!

Would recommend Wed, Aug 20, 2014
Of all the restaurants we tried in Playa, ComoComo, the hotel restaurant was pretty much the best. The staff truly went out of their way to provide excellent customer service. The hotel was adorable, and the perfect size, not too big, not too small. We stayed here 3 days, then went to a 5 star all inclusive resort to experience the luxury side. Our next trip will only include this hotel, as the other did not compare in the level of service, and quality of food and drink. We loved being right in the middle of town, two blocks from the beach. We were able to go out and participate in many local activities, rent a car, and visit the other islands. Amazing.

Dining

Margaritas were awesome.

| Austin, TX Couples

5 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 5 /5

Excellent stay for an adult vacation

Would recommend Thu, Jul 10, 2014
This is the best hotel I've ever stayed at on vacation. We received exceptional customer service from all the staff. They were all very welcoming and truly went out of their way to ensure we had an excellent stay. The pool was great - more like a lazy river shape which made it more fun. The inclusive breakfast was delicious and filling. They give you beach/pool towels which you can swap out and get new ones as many times a day as you need. The bed was exceptionally comfortable and our room was thoroughly cleaned every day. You can't beat the location (one block from 5th Ave). It is not on the beach but that's a good thing. You don't have to deal with the bass thumping club music day & night from the beach clubs, restaurants and bars. We will definitely go back again!

Money saver

Get bottled water, forgotten personal items, snacks and beverages at Mega (grocery store) about a 5 minute walk away to tide you over between meals. Also grab a pool noodle for $2 so you can float in the ocean and pool for hours. Take a cab back to the hotel for $5 (50 pesos). *Remember to tip the person who bags your groceries as they only get paid in tips.

| Portland, ME Couples

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

La Tortuga was exactly what I was looking for!

Would recommend Fri, Mar 28, 2014
We went to Playa Del Carmen to spend 8 days celebrating my birthday the week of March18. Originally, we rented a condo in the exclusive gated community in Playacar, but on day 3, that place turned into a horror story of bad plumbing and no A/C. I did not want to spend my vacation in a place I HATED going back to. So that night, I went online and booked La Tortuga. The next day, we went to breakfast, spent a few hours on the beach and checked into La Tortuga. I'm so glad I did! The room, although a bit smaller than we expected, was air-conditioned (a BIG plus), had a great bathroom (another BIG plus) had spacious closets, a large dresser, a safe, a large private balcony and a VERY comfortable bed. The hotel is on Avenida 10 (10th Ave), and yes, the street is currently being re-built. That means that there is a LOT of LOUD noise. But when we went into the room for the first time and closed the door, the room was QUIET. The walls are so thick and the door is sound proof that the noise just fell away immediately. Total peace and quiet, even though my door was DIRECTLY in front of the construction (I could see it through my door). This made the room totally worth it! Also, we were on vacation. So we were out of bed and on our way to breakfast by 8:30am and since we were out ALL DAY, we were in bed by 12am. Construction ran from 8:30am-8:30pm (or there about), so we were NEVER there when the noise was happening. And if we were there, it was only to clean up to go back out shopping, to dinner or downstairs to the bar and pool area. The staff was VERY professional and accommodating. The pool and hot tub are the perfect spot to take your margarita from the hotel bar and unwind from all the fun you had during the day before turning in for the night. I can't say how much I appreciate the last minute accommodations La Tortuga was able to make for us. The staff was extremely courteous and helpful at every step of the way. They really cared about how our stay was going. Oh, and breakfast at the restaurant on the bottom floor was included - so that was nice too! Good food. I definitely plan on making Playa and La Tortuga an annual birthday trip -- See you there!

| Texas L.G.B.T.

5 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 5 /5

Great staff

Would recommend Sun, Mar 2, 2014
Very good location. Staff was just great.an older hotel, but very clean. Restaurant was good also.pool was very nice, but very shaded so kinda cold.i would stay here again.

| Michigan Couples

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 4 /5

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Hotel Policies

  • Check-in: 3:00 PM
  • Check-out: 12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

$141
avg/night
Choose dates
Rate based on Check-in: Feb 26, 2016 Check-out: Feb 29, 2016