Kinbe Agua y Tierra

WELL IT STARTED OUT FINE UNTILL THEY KEPT CHANGING MY PARENTS ROOM 2 TIMES THE FIRST TIME BECAUSE THE ROOM WAS ONLY AVAILABLE FOR A FEW DAYS OF THEIR TRIP SO THEY CHANGE ROOMS...THEN THE SECONED TIME WAS THE PLUMMING IN THE ROOM WAS BACKING UP SO THEY CHANGE THEM AGAIN...WHAT PPISS ME OFF. YOU THINK THEY WAVE THE SNACK CHARGE FROM THE MINI BAR BUT THIS BEING MEXICO AND THERE VERY GREEDY WHEN IT COMES TO MONEY.PLUS THEY CHARGE ADDIONAL 40$ BECAUSE OF THE ROOMS TYPES...THEY SAID THEY WHERE GOING TO CHARGE US MORE BUT BECAUSE OF ALL THE INCONVENIENCE THEY WOULD ONLY CHARGE US 40$.........O WOW THANX ALOT.....NOT.MY BOYFRIEND AND I HAS BEEN TO THE HOTEL 2 YEARS AGO AND IT WAS A DEFFERNENT STAFF THEN.THE STAFF WAS NICE NOT ONCE DID I SEE THE HOUSEKEEPING LADY AND IF I DID SHE THEY DIDN'T SEEM NICE AT ALL.THE FRONT DESK STAFF WAS NICE BUT I LIKE THE STAFF AND MISS THE STAFF 2 YEARS AGO!

We had an awesome time at Kinbe. We've stayed in downtown Playa a number of times, and Kinbe is at the top of the list w/ regards to value, location, and staff. The rooms were spacious & clean. The 24 hour concierge was always helpful and made sure we felt safe. The location is great - one block from the beach & a couple of blocks from great restaurants & bars, but not so close that you're kept up at night by the noise. We will definitely stay at Kinbe again in the future.

Kinbe was in a great spot, you can walk to anything. [...], the gentleman at the front desk, was very helpful, directed us to the best restaurants with the best prices, also gave advice on how much things should cost and where to do some free snorkaling. The hotel has a lush jungle incorporated into the lobby and the roof access is very nice, views of the beach and Cozumel. AC in all rooms (thank god, its a must) and they have TV's. Rooms are small, bathrooms are small, but anyone who travels to the Riveria Maya shouldn't be spending much time in their room.

we booked this after a pretty extensive search for a cheap but nice hotel close to the beach. we also considered alux and club yebo. this place rocked. it was in the absolute best location. 8 easy walking blocks from the bus station, about 100 feet from the best beach in the area, and about 50 feet from 5th ave which is 'the strip' of playa. we were about a block from some of the most wild night clubs in town and we felt like we were the only people in town when we were in our room. absolutely silent (room no. 2 by the way). the pool was awesome and little used by anyone but us. town doesn't really wake up until about 11 am, so reading poolside was perfect and undisturbed. the shallow part of the pool was perfect to sit in and read with a nice drink on the side. front desk staff ALWAYS stood up and greeted us and was very helpful in pointing us toward restaurants, etc. the room was adequate in size and was cleaned well every day. bathroom was pretty cramped but pretty cool style. little a/c unit cooled the room GREAT!!! tv had tons of channels but we wish the tv was a little bigger. had a small fridge which was good for keeping a few drinks cool. we would definitely go back. the location could not be beat!

Great

Very small room on third floor (no elevator). No closet; no coffee maker; small refrigerator; dark bathroom. Helpful staff. Short walk to beach but no free use of beach chairs. Location perfect for Playa del Carmen visit. Some noise at night but okay. Indoor pool not used by anyone. Deck on roof nice for evening cocktail (bring your own) or sun bathing.

Rooms are small but great location, Great value for the money.Coffee pot in room would be nice.Beds were comfortable. Everything we needed or wanted was within walking distance, can't see staying anywhere else.

Upon arrival we were shown to a very small Queen smoking room. Our reservation clearly stated king non-smoking. The reception told us she would have to make a call to change our room and it would take some time. We told her we would go to 5th ave and get a beverage and hoped the problem would be resolved when we returned. It was and were shown to a room on the 3rd floor. King bed still not sure about the smoking but the room didn't smell and was larger and airy. What we think was the manager told us we should be very grateful as it was a free upgrade. Still thinking we had a reservation for king no smoking. If the hotel had mismanaged there room reservations that is clearly their problem and something we should be firmly told we should be grateful for.The hotel was very loud. The stairs are covered with tin. Very loud in a sandal.Lots of local noise til late at night. Not enough beach towels. At 10am we were told sorry all out. Turning your key in everytime you come and go was annoying at best. Could have been friendlier. Staff seemed phoney. L&A

The best thing was the location. We could be on the beach in 2 minutes and that is why we were there. The hotel was small so it seemed like the staff really kept track of you. For the money it was worth it but if you are there to spend alot of time in your hotel i would not recommend it. We really missed having a cup of coffee in our room in the am but you could get one just a few feet away. It was close to were all the action is at night but not too loud that you could not sleep. If you want an inexpensive place to sleep and shower close to everything i would give it 5 stars. If you want to be pampered i would give it a 2.

mirrors in the room not just bath...