$104 Avg/night
Rate and special offer based on Check-in: Dec 20, 2014 Check-out: Dec 21, 2014

Illusion Boutique Hotel By Xperience Hotels - Adults only

3 stars
Calle 8 Norte, entre 5ta Ave y ZFM Lote 10, Playa del Carmen, 77710
Hotel Overview
Reviewer score
4.1
out of 5
90 reviews
pleasantly Suprised

It was great! we will tell friends and family and will return, the staff especially the front desk... See full review

  • Grandma Ruth
  • May 22, 2014
Hotel is like a dream!

Wow. From first walking in the door we were completely amazed. Concierge provides cool towels and... See full review

  • Matt Oz
  • Apr 7, 2014
Playa del Carmen boutique hotel with inner courtyard, rooftop pool
The Illusion Boutique Hotel is strategically located on the main drag in downtown Playa del Carmen, offering easy access to the beach and the city. The small hotel mixes Asian and Italian elements for a unique effect. The five-story, 41-suite beauty offers free Wi-Fi Internet to all guests, a rooftop freshwater swimming pool and sunbathing area and poolside bar.
Highlights:
  • Centrally and conveniently located in downtown Playa del Carmen
  • Unique mix of Asian and Italian decor and architecture
  • Free Wi-Fi Internet
  • Dive shop on site for certification and trips (fees apply)
  • Close to the beach and shopping outlets at 5th Avenue
Rooms:

Most rooms at Illusion Boutique Hotel include marble floors and bathrooms, terraces overlooking the bustling Fifth Avenue, the atrium patio or ocean. Upscale, modern amenities include in-room climate control, TV, phone, safe and mini bar. Free Wi-Fi Internet access is also available. The interior atrium patio showcases whitewashed, arching entranceways, bamboo railings, decorative rock walls, a seating area and variety of native plant species.

Features:

Walk out onto the streets of Playa del Carmen for a day of exploring, people watching and shopping. The front desk can assist in day trips to the nearby Mayan ruins or book reservations at top-notch restaurants or clubs in the area. The rooftop features a large terrace with beautiful views of the Caribbean Sea. Guests can also have soothing massages on site or savor delicious breakfast every morning, at Nuestra Casa restaurant.

Transportation
  • Cancun International Airport
Attractions
  • Xel-Ha (18 mi/30 km)
  • Tulum Ruins (37 mi/61 km)
Business­
  • Free Wi-Fi Internet is available

Illusion Boutique Hotel By Xperience Hotels - Adults only Rooms

Mirage
330 sq. ft. 1 king size bed or 2 queen beds available upon request, window, high-speed Internet, TV with cable/satellite, refrigerator, A/C with remote control, hairdryer, in-room safe deposit box, ceiling fan.
Mirage with Balcony
330 sq. ft. with 1 king bed, balcony 5th Avenue view or ocean view, high-speed Internet, TV with cable/satellite, refrigerator, A/C with remote control, safe deposit box, ceiling fan.
Prestige
426 sq. ft. with 1 king bed and a convertible futon, terrace, pool and ocean view, high-speed Internet, 20" TV with cable/satellite, refrigerator, A/C with remote control, hairdryer, in-room safe deposit box, ceiling fan, wake up calls on request, microwave oven and coffee maker.
Cabana Vision
Each room is decorated uniquely with a flare of Indonesian furniture. The 5th floor offers 440 sqft luxury rooms with a king size bed, spacious terrace and solarium with wet bar and pool only a few steps away. Enjoy the privacy and breath taking partial ocean view. Large sliding glass doors for you to embrace the Caribbean. All guestrooms have remote control A/C, ceiling fan, 20" TV with remote control, iron/ironing board, hair dryer, magnifying mirror, VOIP phone, radio clock/Ipod base, in room safe, mini bar and tea and coffee making facilities. High speed internet access is also available

Amenities

  • WiFi
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Elevators
Activities
Outdoor pool
Spa
Solarium
Dining
Bar/Lounge
Restaurant
Services
In-Room Safe
Doctor on call
Internet
WiFi

Hotel Policies

Check-in:
1300
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (90)

Ratings and reviews for Illusion Boutique Hotel By Xperience Hotels - Adults only

Overall score

4.1 / 5
5.01.0
90 out of 90
Amenities:
3.6
Room cleanliness:
4.6
Hotel staff:
4.6
Room comfort:
4.2
Location:
4.7
Value:
4.4

93% would recommend to a friend.

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Review of Illusion Boutique Hotel By Xperience Hotels - Adults only

Reviewer score

4
5.01.0
Sarah1126
Business
Crystal Lake, Illinois
Nov 19, 2014

Exactly what I was hoping for and more

The staff at Illusion were very helpful and willing to meet our requests. The rooms are simple but very clean and comfortable, we didn't spend a ton of time in the room anyway. The hotel inner garden is just lovely and there is also a small pool on the rooftop with an ocean view. The location is what made this hotel so fantastic. We are less than a block from the beach and from 5th Avenue so we were able to walk everywhere! I would absolutely recommend this hotel!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

Money-saving tip: Short walk from hotel

Don't use the ATMs on 5th or worry about having US dollars, yup save money using pesos and the best rate to pull them out is at the bank on 8th and 10th right up the street from the hotel!

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Review of Illusion Boutique Hotel By Xperience Hotels - Adults only

Reviewer score

4
5.01.0
MarkN
Business
Mexico D F
Nov 3, 2014

Close to the beach

Best bit is the location, close to the beach and the main street, bus station and ferry terminal. No parking though if you come with a car. Nice rooftop pool and rooms are good, although a bit pricey for what you get. The adults only title may seem like it is something different!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

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Review of Illusion Boutique Hotel By Xperience Hotels - Adults only

Reviewer score

4
5.01.0
PDC fan for life
Business
Los Angeles (SFV), California
Jul 29, 2014

Nice place with a good location

Good location, 50 steps to Quinta Avenidai (5th Ave.), 90 steps to the Beach, between Fusion Beach Hotel and Mosquito Beach Hotel on 8 Calle. The room is nice, didn't have the best view on the balcony. The staff wanted to move us when there was a chance but my wife was fine and didn't want to move. We have a select number bed at home so the mattress here felt hard for us. There's a futon bed in the room, so we placed that mattress on top of the hard one and we were fine. All the staff is very welcoming and nice and helpful. Special thanks to Jorge, Saul and David at the front desk, and Ignacio the bartender at the pool (small cute pool upstairs), they made our stay here very satisfying.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

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Review of Illusion Boutique Hotel By Xperience Hotels - Adults only

Reviewer score

4
5.01.0
Pipiolos
Business
Mexico
May 30, 2014

Perfect location in Playa del Carmen

This hotel is just a few steps from the beach and from 5th avenue. Staff is super friendly, willing to help all the time, I will stay there my next trip to Playa del Carmen

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

There is a wonderful place to have dinner, one block away on the fifth avenue. The place is called Ula Gula, you should try the 4 cheese pasta. It's wonderful!

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Review of Illusion Boutique Hotel By Xperience Hotels - Adults only

Reviewer score

5
5.01.0
Grandma Ruth
Business
Indianola Iowa
May 22, 2014

pleasantly Suprised

It was great! we will tell friends and family and will return, the staff especially the front desk staff were Amazing, very friendly and helpful

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Entertainment tip: Short walk from hotel

5th Avenue was 1/2 block away, shops, resturants, and bars it was great! and 1/2 block the other way and you are on the beach!

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Review of Illusion Boutique Hotel By Xperience Hotels - Adults only

Reviewer score

5
5.01.0
Matt Oz
Business
Maine
Apr 7, 2014

Hotel is like a dream!

Wow. From first walking in the door we were completely amazed. Concierge provides cool towels and cold water immediately. A glass elevator takes you up to your room, and overlooks the rooftop pool. Walking into our room was a jawdropper. It doesn't look like the pictures, it looks way better! The room is enormous, with a huge, comfortable bed, granite shower and countertops, and his/her sinks. If one word was to describe our stay: luxurious.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Nightlife tip: Short walk from hotel

The main street, 5th Avenue, closes down between 11 and midnight. If you are looking for late night dancing, come out of the hotel and turn right on 5th avenue, following it for 3-4 blocks and you will quickly hear the pounding music of clubs that stay open into the early morning.

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Review of Illusion Boutique Hotel By Xperience Hotels - Adults only

Reviewer score

4
5.01.0
HHHHH
Business
philadelphia, pa
Mar 25, 2014

vacation with partner

Great location -1/2 block from the beach & 1/2 block from 5th, where restaurants & stores etc are located. 1 block from Taxi stand & a few blocks form the ferry. Clean. Adults only, too, if you are looking to stay away from the family/children energy...lol. The only problem with this trip was that i wish Cheap Tickets had something set up to keep up with hotel "news", because there was construction next to & across the street from the hotel. Lying out on the roof next to the pool was not the quietest during the week due to this...but we had the beach to go to. Also, the "roof" bar next to the pool was NEVER open, but again, we did not want to sit around the hotel all of the time...

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of Illusion Boutique Hotel By Xperience Hotels - Adults only

Reviewer score

3
5.01.0
Yia yia
Business
Kansas
Mar 15, 2014

Construction

Location is everything and this hotel has it, the staff was helpful and polite. The beach accommodations were not good but this was someone else problem. Breakfast is not for the meat and eggs person. We will return because of the location only after the nearby construction is complete.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
5
Trip purpose:

Business

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Review of Illusion Boutique Hotel By Xperience Hotels - Adults only

Reviewer score

4
5.01.0
LibbyVictor
Business
Israel
Sep 21, 2013

Good experience

The staff was great with us. The rooms are spacious and the shower is great. We didn't like that the windows were overlooking the corridor, but it's great decision for the price.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of Illusion Boutique Hotel By Xperience Hotels - Adults only

Reviewer score

4
5.01.0
Hfpq
Business
Puerto Rico
Sep 3, 2013

Location location location

Clean comfy and great location. 4th floor is the best in front of the pool with great views. Diana our concierge was very helpful as well as the rest of the staff. Very close to the beach. 2 minutes walk max. And great restaurants around. Will definitely come back.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Money-saving tip: Not Applicable

Change pesos before getting to Playa or at a bank. Restaurants will charge you more than the actual market change.

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