$104 Avg/night
Rate and special offer based on Check-in: Dec 1, 2014 Check-out: Dec 2, 2014

Illusion Boutique Hotel By Xperience Hotels - Adults only

3 stars
Calle 8 Norte, entre 5ta Ave y ZFM Lote 10, Playa del Carmen, 77710
Hotel Overview
Reviewer score
4.1
out of 5
90 reviews
pleasantly Suprised

It was great! we will tell friends and family and will return, the staff especially the front desk... See full review

  • Grandma Ruth
  • May 22, 2014
Hotel is like a dream!

Wow. From first walking in the door we were completely amazed. Concierge provides cool towels and... See full review

  • Matt Oz
  • Apr 7, 2014
Playa del Carmen boutique hotel with inner courtyard, rooftop pool
The Illusion Boutique Hotel is strategically located on the main drag in downtown Playa del Carmen, offering easy access to the beach and the city. The small hotel mixes Asian and Italian elements for a unique effect. The five-story, 41-suite beauty offers free Wi-Fi Internet to all guests, a rooftop freshwater swimming pool and sunbathing area and poolside bar.
Highlights:
  • Centrally and conveniently located in downtown Playa del Carmen
  • Unique mix of Asian and Italian decor and architecture
  • Free Wi-Fi Internet
  • Dive shop on site for certification and trips (fees apply)
  • Close to the beach and shopping outlets at 5th Avenue
Rooms:

Most rooms at Illusion Boutique Hotel include marble floors and bathrooms, terraces overlooking the bustling Fifth Avenue, the atrium patio or ocean. Upscale, modern amenities include in-room climate control, TV, phone, safe and mini bar. Free Wi-Fi Internet access is also available. The interior atrium patio showcases whitewashed, arching entranceways, bamboo railings, decorative rock walls, a seating area and variety of native plant species.

Features:

Walk out onto the streets of Playa del Carmen for a day of exploring, people watching and shopping. The front desk can assist in day trips to the nearby Mayan ruins or book reservations at top-notch restaurants or clubs in the area. The rooftop features a large terrace with beautiful views of the Caribbean Sea. Guests can also have soothing massages on site or savor delicious breakfast every morning, at Nuestra Casa restaurant.

Transportation
  • Cancun International Airport
Attractions
  • Xel-Ha (18 mi/30 km)
  • Tulum Ruins (37 mi/61 km)
Business­
  • Free Wi-Fi Internet is available

Illusion Boutique Hotel By Xperience Hotels - Adults only Rooms

Mirage
330 sq. ft. 1 king size bed or 2 queen beds available upon request, window, high-speed Internet, TV with cable/satellite, refrigerator, A/C with remote control, hairdryer, in-room safe deposit box, ceiling fan.
Mirage with Balcony
330 sq. ft. with 1 king bed, balcony 5th Avenue view or ocean view, high-speed Internet, TV with cable/satellite, refrigerator, A/C with remote control, safe deposit box, ceiling fan.
Prestige
426 sq. ft. with 1 king bed and a convertible futon, terrace, pool and ocean view, high-speed Internet, 20" TV with cable/satellite, refrigerator, A/C with remote control, hairdryer, in-room safe deposit box, ceiling fan, wake up calls on request, microwave oven and coffee maker.
Cabana Vision
Each room is decorated uniquely with a flare of Indonesian furniture. The 5th floor offers 440 sqft luxury rooms with a king size bed, spacious terrace and solarium with wet bar and pool only a few steps away. Enjoy the privacy and breath taking partial ocean view. Large sliding glass doors for you to embrace the Caribbean. All guestrooms have remote control A/C, ceiling fan, 20" TV with remote control, iron/ironing board, hair dryer, magnifying mirror, VOIP phone, radio clock/Ipod base, in room safe, mini bar and tea and coffee making facilities. High speed internet access is also available

Amenities

  • WiFi
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Elevators
Activities
Outdoor pool
Spa
Solarium
Dining
Bar/Lounge
Restaurant
Services
In-Room Safe
Doctor on call
Internet
WiFi

Hotel Policies

Check-in:
1300
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (90)

Ratings and reviews for Illusion Boutique Hotel By Xperience Hotels - Adults only

Overall score

4.1 / 5
5.01.0
90 out of 90
Amenities:
3.6
Room cleanliness:
4.6
Hotel staff:
4.6
Room comfort:
4.2
Location:
4.7
Value:
4.4

93% would recommend to a friend.

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Review of Illusion Boutique Hotel By Xperience Hotels - Adults only

Reviewer score

4
5.01.0
Anonymous
Business
Germany
Dec 16, 2009

Nice Hotel for a good price

There is not many to say. The Hotel and the rooms were clean, not the best location but very near to the beach. The Continental Breakfrast was not realy Continental, only a bit bad bread, a little bit of jam, one cup of coffee and juice. The Staff were friendly. Check in not possible before 3:00 o clock.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
4
Location:
3
Value:
3
Trip purpose:

Business

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Review of Illusion Boutique Hotel By Xperience Hotels - Adults only

Reviewer score

4
5.01.0
DWO
Business
Houston, TX and Villahermosa, MX
Oct 27, 2009

Great Stay

Great Place! Excellent Staff! Very Helpful! Perfect Location for cost! Will Return!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Go have a meal on the beach! It is a very short walk and the staff at the surrounding hotels, resturants and bars were very friendly.

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Review of Illusion Boutique Hotel By Xperience Hotels - Adults only

Reviewer score

4
5.01.0
RomanticGetaway
Business
Providence, RI
Aug 18, 2009

Clean, Simple, Friendly

Hotel staff is friendly and keep the rooms very clean. Location is fantastic, out the door one direction leads directly to the beach and to the center of the main strip in the other. Each is a (literally) 30 second walk. Pool is small but relaxing. Lacks in ameneties (we did go late in the season, mid august). No bartender at the pool, no fitness center. Its basically just a room, but thats all you will need in this area!! Overall a fantastic experience.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Shopping tip: Short walk from hotel

Barter! You'll wish you brought back more tequila.

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Review of Illusion Boutique Hotel By Xperience Hotels - Adults only

Reviewer score

4
5.01.0
Will Travel to Dive
Business
San Jose, CA
Sep 2, 2009

Great 3Star Hotel

Location is great, walk 20 steps inland to the pedestrian street so you have total convenience without the noise or traffic. Or walk 20 steps toward the ocean and you hit the beach. Room was spacious and comfortable. The furniture wasn't fancy but everything was clean. All the staff were very friendly. Just don't go there for the pool. It's pretty small. But with gorgeous warm, clean blue water next door you don't need the pool. A great bonus we didn't know about til we got there was that you get a voucher each day to use beach beds and canopies on the beach, right at the edge of the lapping waves.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Frutiyogurth is a great place to take a break from tacos and tortas. They've got great fresh fruit shakes and salads that are a little lighter fare to balance the meat and tortilla you get at other local places. Most of the people that go there are locals. The price is low and the quality is high. on Avenida 10 Norte between Calle 8 and 10. And if you are there to scuba dive we highly recommend Scuba 10. Gerardo just opened the shop in June and he's experienced, skilled, and very friendly. He caters the dives to your interests and makes your having fun his personal mission, especially in the cenotes. He's on Avenida 10 Norte between Calle 10 and 12.

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Review of Illusion Boutique Hotel By Xperience Hotels - Adults only

Reviewer score

4
5.01.0
PV vacationer
Business
Shelton Washington
May 2, 2009

Playa Del Carmen

Our hotel was in a perfect location in Playa Del Carmen, we were 1/2 block from the beach and a 1/2 block from 5th street. The staff at the Illusions hotel are very helpful with helping us make arrangements for tours and where to eat,[...]is a good source of information, he also helped us make reservations for our aniversary dinner. We were there for 14 nights each day we had a different towel arrangement on our bed when we returned to our room. The pool on the roof is small and not very deep, however it was relaxing,very few other hotel guests used the pool area

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Review of Illusion Boutique Hotel By Xperience Hotels - Adults only

Reviewer score

4
5.01.0
Anonymous
Business
USA
Jul 27, 2007

great location

Excellent location. Perfect if you are planning no rental car. Nice staff and good breakfast. Rooms are clean but most don't have outside windows, they face the inside patio or hallways. A good place to enjoy Playa.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

A nice Italian mediterranean restaurant, great food and service. Also an independent coffe place on 5th, great fresh bread.

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Review of Illusion Boutique Hotel By Xperience Hotels - Adults only

Reviewer score

4
5.01.0
PDC fan for life
Business
Los Angeles (SFV), California
Jul 29, 2014

Nice place with a good location

Good location, 50 steps to Quinta Avenidai (5th Ave.), 90 steps to the Beach, between Fusion Beach Hotel and Mosquito Beach Hotel on 8 Calle. The room is nice, didn't have the best view on the balcony. The staff wanted to move us when there was a chance but my wife was fine and didn't want to move. We have a select number bed at home so the mattress here felt hard for us. There's a futon bed in the room, so we placed that mattress on top of the hard one and we were fine. All the staff is very welcoming and nice and helpful. Special thanks to Jorge, Saul and David at the front desk, and Ignacio the bartender at the pool (small cute pool upstairs), they made our stay here very satisfying.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

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Review of Illusion Boutique Hotel By Xperience Hotels - Adults only

Reviewer score

4
5.01.0
MarkN
Business
Mexico D F
Nov 3, 2014

Close to the beach

Best bit is the location, close to the beach and the main street, bus station and ferry terminal. No parking though if you come with a car. Nice rooftop pool and rooms are good, although a bit pricey for what you get. The adults only title may seem like it is something different!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

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Review of Illusion Boutique Hotel By Xperience Hotels - Adults only

Reviewer score

4
5.01.0
Sarah1126
Business
Crystal Lake, Illinois
Nov 19, 2014

Exactly what I was hoping for and more

The staff at Illusion were very helpful and willing to meet our requests. The rooms are simple but very clean and comfortable, we didn't spend a ton of time in the room anyway. The hotel inner garden is just lovely and there is also a small pool on the rooftop with an ocean view. The location is what made this hotel so fantastic. We are less than a block from the beach and from 5th Avenue so we were able to walk everywhere! I would absolutely recommend this hotel!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

Money-saving tip: Short walk from hotel

Don't use the ATMs on 5th or worry about having US dollars, yup save money using pesos and the best rate to pull them out is at the bank on 8th and 10th right up the street from the hotel!

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Review of Illusion Boutique Hotel By Xperience Hotels - Adults only

Reviewer score

5
5.01.0
Matt Oz
Business
Maine
Apr 7, 2014

Hotel is like a dream!

Wow. From first walking in the door we were completely amazed. Concierge provides cool towels and cold water immediately. A glass elevator takes you up to your room, and overlooks the rooftop pool. Walking into our room was a jawdropper. It doesn't look like the pictures, it looks way better! The room is enormous, with a huge, comfortable bed, granite shower and countertops, and his/her sinks. If one word was to describe our stay: luxurious.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Nightlife tip: Short walk from hotel

The main street, 5th Avenue, closes down between 11 and midnight. If you are looking for late night dancing, come out of the hotel and turn right on 5th avenue, following it for 3-4 blocks and you will quickly hear the pounding music of clubs that stay open into the early morning.

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