$78 Avg/night
Rate and special offer based on Check-in: May 20, 2015 Check-out: May 21, 2015

Illusion Boutique Hotel By Xperience Hotels - Adults only

3 stars
View map of Calle 8 Norte, entre 5ta Ave y ZFM Lote 10, Playa del Carmen, 77710

Hotel Overview

Reviewer score
4.1
out of 5
93 reviews
Ok room, great location!

Rooms are pretty basic, although having the fridge was very nice. Our bathroom had ants on the... See full review

  • Jamn
  • Feb 3, 2015
great hotel

the hotel is great. location is perfect, hotel is very clean , staff is nice, walking distance to... See full review

  • ernesto b.
  • Jan 5, 2015
Playa del Carmen boutique hotel with inner courtyard, rooftop pool
The Illusion Boutique Hotel is strategically located on the main drag in downtown Playa del Carmen, offering easy access to the beach and the city. The small hotel mixes Asian and Italian elements for a unique effect. The five-story, 41-suite beauty offers free Wi-Fi Internet to all guests, a rooftop freshwater swimming pool and sunbathing area and poolside bar.
Highlights:
  • Centrally and conveniently located in downtown Playa del Carmen
  • Unique mix of Asian and Italian decor and architecture
  • Free Wi-Fi Internet
  • Dive shop on site for certification and trips (fees apply)
  • Close to the beach and shopping outlets at 5th Avenue
Rooms:

Most rooms at Illusion Boutique Hotel include marble floors and bathrooms, terraces overlooking the bustling Fifth Avenue, the atrium patio or ocean. Upscale, modern amenities include in-room climate control, TV, phone, safe and mini bar. Free Wi-Fi Internet access is also available. The interior atrium patio showcases whitewashed, arching entranceways, bamboo railings, decorative rock walls, a seating area and variety of native plant species.

Features:

Walk out onto the streets of Playa del Carmen for a day of exploring, people watching and shopping. The front desk can assist in day trips to the nearby Mayan ruins or book reservations at top-notch restaurants or clubs in the area. The rooftop features a large terrace with beautiful views of the Caribbean Sea. Guests can also have soothing massages on site or savor delicious breakfast every morning, at Nuestra Casa restaurant.

Transportation
  • Cancun International Airport
Attractions
  • Xel-Ha (18 mi/30 km)
  • Tulum Ruins (37 mi/61 km)
Business­
  • Free Wi-Fi Internet is available

Top hotels

Illusion Boutique Hotel By Xperience Hotels - Adults only Rooms

Mirage
Features:

  • 330 sq. ft. 1 king size bed or 2 queen beds available upon request
  • High-speed Internet
  • TV with cable/satellite
  • Refrigerator
  • A/C with remote control
  • Hairdryer
  • In-room safe deposit box
  • Ceiling fan
  • Mirage with Balcony
    Features:

  • 330 sq. ft. with 1 king bed
  • High-speed Internet
  • TV with cable/satellite
  • Refrigerator
  • A/C with remote control
  • Hairdryer
  • In-room safe deposit box
  • Ceiling fan
  • Prestige
    Features:

  • 426 sq. ft. with 1 king bed and a convertible futon
  • Terrace
  • Pool and ocean view
  • TV with cable/satellite
  • Refrigerator
  • A/C with remote control
  • Hairdryer
  • In-room safe deposit box
  • Ceiling fan
  • Wake up calls on request
  • Microwave oven
  • Coffee Maker
  • Cabana Vision
    Each room is decorated uniquely with a flare of Indonesian furniture..
    The 5th floor offers:
  • 440 sqft luxury rooms with a king size bed
  • Spacious terrace
  • Remote control A/C
  • VOIP phone
  • In room safe
  • Mini bar and tea and coffee making facilities
  • High speed internet access is also available
  • Ceiling fan
  • Solarium with wet bar and pool only a few steps away

  • Amenities

    • WiFi
    • Outdoor pool
    • No smoking rooms/facilities
    General
    No smoking rooms/facilities
    Elevators
    Activities
    Outdoor pool
    Spa
    Solarium
    Dining
    Bar/Lounge
    Restaurant
    Services
    In-Room Safe
    Doctor on call
    Internet
    WiFi

    Hotel Policies

    Check-in:
    1:00 PM
    Check-out:
    12:00 PM

    Terms and conditions

    Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

    The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

    Ratings and reviews for Illusion Boutique Hotel By Xperience Hotels - Adults only

    Overall score

    4.1 / 5
    5.01.0
    93 out of 93
    Amenities:
    3.6
    Cleanliness:
    4.5
    Hotel staff:
    4.6
    Comfort:
    4.2
    Location:
    4.7
    Value:
    4.4

    94% would recommend to a friend.

    Sort by:
    Review of Illusion Boutique Hotel By Xperience Hotels - Adults only

    Reviewer score

    5
    5.01.0
    Matt Oz
    Business
    Maine
    Apr 7, 2014

    Hotel is like a dream!

    Wow. From first walking in the door we were completely amazed. Concierge provides cool towels and cold water immediately. A glass elevator takes you up to your room, and overlooks the rooftop pool. Walking into our room was a jawdropper. It doesn't look like the pictures, it looks way better! The room is enormous, with a huge, comfortable bed, granite shower and countertops, and his/her sinks. If one word was to describe our stay: luxurious.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    5
    Cleanliness:
    5
    Hotel staff:
    5
    Comfort:
    5
    Location:
    5
    Value:
    5
    Trip purpose:

    Business

    Nightlife tip: Short walk from hotel

    The main street, 5th Avenue, closes down between 11 and midnight. If you are looking for late night dancing, come out of the hotel and turn right on 5th avenue, following it for 3-4 blocks and you will quickly hear the pounding music of clubs that stay open into the early morning.

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    Review of Illusion Boutique Hotel By Xperience Hotels - Adults only

    Reviewer score

    5
    5.01.0
    Jillayn
    Business
    La Crosse, WI
    Sep 23, 2009

    Unbeatable accomadations for cost

    This is a quaint hotel in the heart of Playa but not on such a busy street. It was steps away from the beach and other attractions. The staff was wonderful and very helpful. The hotel is clean and charming and I would definitely recommend it. I felt that this was a very safe hotel as I was traveling alone.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    5
    Cleanliness:
    5
    Hotel staff:
    5
    Comfort:
    5
    Location:
    5
    Value:
    5
    Trip purpose:

    Business

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    Review of Illusion Boutique Hotel By Xperience Hotels - Adults only

    Reviewer score

    5
    5.01.0
    EvaS
    Business
    Vancouver, BC
    Jan 4, 2011

    Great hotel with spectacular staff

    This was a great hotel but what set it apart was the front desk staff which were outstanding. Soo nice and helpful it was like family. The rooms were great and big and the location was perfect.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    3
    Cleanliness:
    5
    Hotel staff:
    5
    Comfort:
    5
    Location:
    5
    Value:
    5
    Trip purpose:

    Business

    Dining tip: Short walk from hotel

    Try La Mission on 10th Ave, its awesome.

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    Review of Illusion Boutique Hotel By Xperience Hotels - Adults only

    Reviewer score

    5
    5.01.0
    Pollita
    Business
    Virginia, USA
    Nov 21, 2011

    Best value for your money!

    I come to playa at least 6 times a year,this is my first time staying at this hotel, but I will be back.It is well worth the money to upgrade to the roof top king rooms,they are EXCELLENT! The pool is not meant for "swimming",it is a wade pool to cool you off, but is really nice! The breakfast only consists of toast with jam,fruit,yogurt and some kids cereal,so save your money and walk to the beach and eat one of the very affordable and yummy hot meals by the sea.I would really recommend staying here,the staff are great!The elevator was broken while I was there.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    4
    Cleanliness:
    5
    Hotel staff:
    5
    Comfort:
    5
    Location:
    5
    Value:
    5
    Trip purpose:

    Business

    Money-saving tip: Short walk from hotel

    There is a fridge in each room, buy your alcohol and some snacks at either the local Walmart or little deli mart and stock up so you can eat from the room while you're laying out on the rooftop. There is no restaurant/bar here.

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    Review of Illusion Boutique Hotel By Xperience Hotels - Adults only

    Reviewer score

    5
    5.01.0
    Old Beach Bum
    Business
    Dallas, Texas
    Dec 28, 2011

    Playa del Carmen at it's best

    Excellent loging experience. Everything well kept and clean. Stayed in a room with an ocean view. Not fancy or opulent, but not dull or dingy either. Half a block from the beach where we spent days and half a block from 5th avenue where we spent nights. Everything within walking distance including the ferry to Cozumel (4 blocks) and good old Walmart (3 blocks).

    Hotel features (5 = best, 1 = worst):
    Amenities:
    5
    Cleanliness:
    5
    Hotel staff:
    5
    Comfort:
    5
    Location:
    5
    Value:
    5
    Trip purpose:

    Business

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    Review of Illusion Boutique Hotel By Xperience Hotels - Adults only

    Reviewer score

    5
    5.01.0
    Mguzman
    Business
    Chicago, Illinois
    May 14, 2012

    AWESOME!

    Great service, friendly people. Loved the continetal breakfast. I recomend this hotel. We will go back for a second time.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    5
    Cleanliness:
    5
    Hotel staff:
    5
    Comfort:
    5
    Location:
    5
    Value:
    5
    Trip purpose:

    Business

    Sightseeing tip: Short walk from hotel

    Close to the action

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    Review of Illusion Boutique Hotel By Xperience Hotels - Adults only

    Reviewer score

    5
    5.01.0
    poppi
    Business
    puebla , mexico
    Jul 16, 2012

    excellent

    The staff helped in everything and the location was excellent when you are a fan from the 5 da avenida.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    5
    Cleanliness:
    4
    Hotel staff:
    5
    Comfort:
    4
    Location:
    5
    Value:
    5
    Trip purpose:

    Business

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    Thank you for your feedback!
    Review of Illusion Boutique Hotel By Xperience Hotels - Adults only

    Reviewer score

    5
    5.01.0
    Traveling Tom
    Business
    Charlotte, NC
    Jun 11, 2012

    Wonderful Staff in a great location for walking everywhere

    Will definitely stay at this hotel again. Staff is amazing, all extremely friendly, and very attentive. Hotel is very clean and tidy, right near the middle of town & right off beach. Very secure as someone always at the desk when I entered even late night. Open air area in middle of hotel to sky and the roof, where a small wade pool and lounge chairs await. Opt for the contential breakfast that comes w/ juice, coffee, tea yogarts w/ topings, and attendents served fruit in a canister w/ bread and/or pastry on individual trays.. hearty enough to begin the day. Was surprised to return to my room one day and find it decorated w/ ballons all about my bed for my birthday. This hotel values their guest and it shows. Can't wait to return.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    5
    Cleanliness:
    5
    Hotel staff:
    5
    Comfort:
    5
    Location:
    5
    Value:
    5
    Trip purpose:

    Business

    Entertainment tip: Short walk from hotel

    Hit the side streets as much there as well as was surprised to find so many places on those streets as well. Some open after midnight when the main Fifth Ave. starts to get deserted.

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    Review of Illusion Boutique Hotel By Xperience Hotels - Adults only

    Reviewer score

    5
    5.01.0
    Traveling Tom
    Business
    Charlotte, NC
    Oct 8, 2012

    Friendly staff in convenient location for walking

    My 2nd time staying in this hotel. Really enjoyed the location and the staff is very attentive, friendly, and accomodating. 24 hour security as well. Steps to the beach and excellent beach clubs, as well as all the shops & restaurants on 5th Ave. Also, if you take the nice $9 ADA bus from the airport, you can walk the 5 blocks to the hotel from bus station easily, then just cab back to the airport on your return.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    5
    Cleanliness:
    5
    Hotel staff:
    5
    Comfort:
    5
    Location:
    5
    Value:
    5
    Trip purpose:

    Business

    Dining tip: Short walk from hotel

    Highly recommend many restaurants off the streets running from 5th Ave, and also on 10th Ave... explore.

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    Review of Illusion Boutique Hotel By Xperience Hotels - Adults only

    Reviewer score

    5
    5.01.0
    Playa13
    Business
    Denver, Colorado
    Mar 9, 2013

    Perfect room for my getaway!!

    It's smack dab right in the middle between the beach and 5th avenue. The staff was very friendly and accomodating. I was upgraded to the Cabana on the roof top, it is the only room with fantastic ocean views. It was amazing and beautiful and I would stay there again.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    3
    Cleanliness:
    5
    Hotel staff:
    5
    Comfort:
    5
    Location:
    4
    Value:
    3
    Trip purpose:

    Business

    Money-saving tip: Not Applicable

    Whenever possible pay in pesos, the conversion rate for Euros/dollars to pesos varies from store to store and your exchange rate suffers. Whenever possible exchange your money at the many commission free booths and pay in pesos!!!

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