$122 Avg/night
Rate and special offer based on Check-in: Mar 20, 2015 Check-out: Mar 21, 2015

Illusion Boutique Hotel By Xperience Hotels - Adults only

3 stars
View map of Calle 8 Norte, entre 5ta Ave y ZFM Lote 10, Playa del Carmen, 77710

Hotel Overview

Reviewer score
4.1
out of 5
93 reviews
Ok room, great location!

Rooms are pretty basic, although having the fridge was very nice. Our bathroom had ants on the... See full review

  • Jamn
  • Feb 3, 2015
great hotel

the hotel is great. location is perfect, hotel is very clean , staff is nice, walking distance to... See full review

  • ernesto b.
  • Jan 5, 2015
Playa del Carmen boutique hotel with inner courtyard, rooftop pool
The Illusion Boutique Hotel is strategically located on the main drag in downtown Playa del Carmen, offering easy access to the beach and the city. The small hotel mixes Asian and Italian elements for a unique effect. The five-story, 41-suite beauty offers free Wi-Fi Internet to all guests, a rooftop freshwater swimming pool and sunbathing area and poolside bar.
Highlights:
  • Centrally and conveniently located in downtown Playa del Carmen
  • Unique mix of Asian and Italian decor and architecture
  • Free Wi-Fi Internet
  • Dive shop on site for certification and trips (fees apply)
  • Close to the beach and shopping outlets at 5th Avenue
Rooms:

Most rooms at Illusion Boutique Hotel include marble floors and bathrooms, terraces overlooking the bustling Fifth Avenue, the atrium patio or ocean. Upscale, modern amenities include in-room climate control, TV, phone, safe and mini bar. Free Wi-Fi Internet access is also available. The interior atrium patio showcases whitewashed, arching entranceways, bamboo railings, decorative rock walls, a seating area and variety of native plant species.

Features:

Walk out onto the streets of Playa del Carmen for a day of exploring, people watching and shopping. The front desk can assist in day trips to the nearby Mayan ruins or book reservations at top-notch restaurants or clubs in the area. The rooftop features a large terrace with beautiful views of the Caribbean Sea. Guests can also have soothing massages on site or savor delicious breakfast every morning, at Nuestra Casa restaurant.

Transportation
  • Cancun International Airport
Attractions
  • Xel-Ha (18 mi/30 km)
  • Tulum Ruins (37 mi/61 km)
Business­
  • Free Wi-Fi Internet is available

Illusion Boutique Hotel By Xperience Hotels - Adults only Rooms

Mirage
330 sq. ft. 1 king size bed or 2 queen beds available upon request, window, high-speed Internet, TV with cable/satellite, refrigerator, A/C with remote control, hairdryer, in-room safe deposit box, ceiling fan.
Mirage with Balcony
330 sq. ft. with 1 king bed, balcony 5th Avenue view or ocean view, high-speed Internet, TV with cable/satellite, refrigerator, A/C with remote control, safe deposit box, ceiling fan.
Prestige
426 sq. ft. with 1 king bed and a convertible futon, terrace, pool and ocean view, high-speed Internet, 20" TV with cable/satellite, refrigerator, A/C with remote control, hairdryer, in-room safe deposit box, ceiling fan, wake up calls on request, microwave oven and coffee maker.
Cabana Vision
Each room is decorated uniquely with a flare of Indonesian furniture. The 5th floor offers 440 sqft luxury rooms with a king size bed, spacious terrace and solarium with wet bar and pool only a few steps away. Enjoy the privacy and breath taking partial ocean view. Large sliding glass doors for you to embrace the Caribbean. All guestrooms have remote control A/C, ceiling fan, 20" TV with remote control, iron/ironing board, hair dryer, magnifying mirror, VOIP phone, radio clock/Ipod base, in room safe, mini bar and tea and coffee making facilities. High speed internet access is also available

Amenities

  • WiFi
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Elevators
Activities
Outdoor pool
Spa
Solarium
Dining
Bar/Lounge
Restaurant
Services
In-Room Safe
Doctor on call
Internet
WiFi

Hotel Policies

Check-in:
1:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (93)

Ratings and reviews for Illusion Boutique Hotel By Xperience Hotels - Adults only

Overall score

4.1 / 5
5.01.0
93 out of 93
Amenities:
3.6
Cleanliness:
4.5
Hotel staff:
4.6
Comfort:
4.2
Location:
4.7
Value:
4.4

94% would recommend to a friend.

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Review of Illusion Boutique Hotel By Xperience Hotels - Adults only

Reviewer score

5
5.01.0
Anonymous
Business
Salt Lake City, UT
May 25, 2007

Friendly Staff with low price

My wife and I went on our honeymoon and had a wonderful stay. The highlight of the hotel was how friendly the staff was and how helpful they were. The hotel is right next to a beautiful beach and right in the heart of the 5th avenue shopping. The room was small but clean.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
3
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Shopping tip: Short walk from hotel

Everything you need is just a short walk away. For more tourism you pay $2.50 a person and take a shuttle pretty much anywhere.

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Review of Illusion Boutique Hotel By Xperience Hotels - Adults only

Reviewer score

5
5.01.0
Anonymous
Business
USA
Sep 11, 2007

Perfect for the solo traveler

What a find!!!! Especially for the price. Room was more than just comfortable and extremely clean. Staff was extremely helpful in selecting and arranging a tour plus recommendations for dinner. For women traveling alone, it was and 'felt' safe, especially considering the downtown location. I will return...and bring family & friends.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Long walk from hotel

..plan in advance how to get to Playa from the airport in Cancun. I took the Gray Line Bus/Van for $25 and a taxi upon return for $45.

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Review of Illusion Boutique Hotel By Xperience Hotels - Adults only

Reviewer score

5
5.01.0
Anonymous
Business
Minneapolis, MN
Jan 25, 2008

Close to everything

The Illusion Boutique hotel was a great find! You really cannot get better in Playa del Carment for the price and location. The hotel is just off the strip known as Avenida Quinta and literally a half block walk to the ocean. The rooms were clean with warm water, good pressure and a working air conditioner. There was a refrigerator and microwave which is great for bringing take out, water and cervezas home. Our bed was a bit on the firm side but that is the only complaint I have. The hotel staff is very friendly and accommodating. We especially found Dorel and Javier great hosts who helped us.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Illusion Boutique Hotel By Xperience Hotels - Adults only

Reviewer score

5
5.01.0
Anonymous
Business
Kelowna
Oct 18, 2008

Far Exceeded Expectations !

The Illusion Boutique was everything & more ! The hosts...genuine & welcoming to the extreme ! Room was fastidiously clean at all times...Roof top pool/lounge area offered wonderful ambience & amazing views...Never crowded....Just steps to phenomenal beaches & all the action on the famous Quinta Avienda shopping area...Loved everything about The Illusion & wouldn't hesitate to return

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

Favorite new hang-out on the beach @ Fusion...great bar/dining establishment on 6th...Great food ! Great service ! Prices more than reasonable & a live Reggae band most of the week...Just get there early to grab the prime tables right in the sand & watch the surf come in ! An absolute postcard setting !

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Review of Illusion Boutique Hotel By Xperience Hotels - Adults only

Reviewer score

5
5.01.0
Anonymous
Business
New York, NY
May 25, 2007

My review of Illusion Boutique Hotel

Very nice location, staff was great. Not a luxury hotel but well worth the money. Very clean, safe,gives you a real feel for Mexico. .

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Shopping tip: Short walk from hotel

Shopping, restaurants and beach were less than 2 blocks away.

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Review of Illusion Boutique Hotel By Xperience Hotels - Adults only

Reviewer score

5
5.01.0
Anonymous
Business
Madison, WI
Apr 20, 2007

Perfect Location, Great Staff

The Illusion Hotel is in a perfect location in the ciy of Playa Del Carmen. 1/2 block to one of the nicest sections of beach, 1/2 block the other way to the main street (5th avenue). 5th Avenue is full of restaurants and shops - enought to eat a different, great restarant every night. The hotel staff were great, and the hospitality team (breakfast/happy hour)were excellent as well. If we were going back to playa del carmen, we would go here again, no doubt.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Ton of restaraunts, lots of happy hour specials. Hit up Paradies/Paradisio's up the beach.

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Review of Illusion Boutique Hotel By Xperience Hotels - Adults only

Reviewer score

5
5.01.0
Anonymous
Business
New York, NY
Aug 19, 2007

Very close to action

Illusions Boutique is in an ideal location next to the main street with all the action and a few steps from the beach. Breakkfast very good for roughly 5$ a day. Rooms not very good looking however it is comfortable enough and you probably wont spend a lot of time in your room being that you are so close to all the activities. Great stay will be there again.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of Illusion Boutique Hotel By Xperience Hotels - Adults only

Reviewer score

5
5.01.0
Anonymous
Business
Los Angeles, CA
Aug 20, 2007

Very comfortable - Great value

Illusion Boutique hotel was just what we needed: clean, comfortable, perfect location and relatively inexpensive. Room was always clean. Contrary to other reviews, we could keep the power and air conditioning on 24/7. Hotel is in a perfect spot about 75 meters from the best beach and about 25 meters the other way from La Quinta, the main shopping/restaurant promenade. Loved the king-size bed and cable flat screen tv. The free continental breakfast was convenient. Good shower and toilet water pressure. We stayed on the top floor where the pool is. Pool is small and only 2 feet deep so no swimming but perfect for cooling off after laying out or chilling with a drink at their outdoor bar. (If you want to swim, you have the most beautiful beach in Mexico just down the street.) We stayed just before Hurricane Dean hit and the staff took good care to keep us informed. If you're looking for a clean, comfortable place to chill, then this is perfect.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

Everything is nearby (shopping, restaurants, beach, nightlife).

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Review of Illusion Boutique Hotel By Xperience Hotels - Adults only

Reviewer score

5
5.01.0
Anonymous
Business
Philadelphia, PA
Apr 4, 2008

Nice hotel, great location

Excellent location, less than one block from 5th towards the ocean. You can walk anywhere in less than 10 mins. The beach is less than 1 min! Nice size room, would be nice to have a few more drawers to put clothes for longer stays. We stayed 7 days & made it work. Small but useable balcony. Nice sized shower with plenty of HOT water! Continental breakfast is average or you can have eggs / omlette cooked to order pretty inexpensive. We did this a few days then found other breakfast options to change things up. Nice rooftop views, pool, & bar, we didn't really use this much though. No noise issues from the activities on 5th ave. Currently construction accross the street, but should be short lived & they didn't start too early. Overall very nice stay & would go back or recommend this hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Nightlife tip: Short walk from hotel

All kinds of shopping, dining etc. all within 1-10 mins. from hotel. Ask around & don't be afraid to venture off of 5th ave. for some excellent native/mexican food.

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Review of Illusion Boutique Hotel By Xperience Hotels - Adults only

Reviewer score

5
5.01.0
Anonymous
Business
Los Angeles, CA
May 29, 2007

perfect girlfriend getaway

This hotel was perfect for us. There was a courtyard that served breakfast every morning, a pool bar at the roof for evening hanging out and it was 1/2 block from the beach.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Shopping tip: Short drive from hotel

the hotel just off of the main shopping street very close by

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