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Illusion Boutique Hotel By Xperience Hotels - Adults only

3 stars
Calle 8 Norte, entre 5ta Ave y ZFM Lote 10, Playa del Carmen, 77710
Hotel Overview
Reviewer score
4.1
out of 5
83 reviews
great hotel with top hospitality

Thanks to the entire staff, it's been great time ! A 5 stars service in an affordable hotel... See full review

  • tetecreuse
  • May 21, 2013
Perfect room for my getaway!!

It's smack dab right in the middle between the beach and 5th avenue. The staff was very friendly... See full review

  • Playa13
  • Mar 9, 2013
Small Playa del Carmen hotel with inner courtyard, rooftop pool
The Illusion Boutique Hotel is located on the main drag in downtown Playa del Carmen, offering easy access to the beach and the city. The small hotel mixes Asian and Italian elements for a unique effect. The five-story, 41-suite beauty offers free Wi-Fi Internet to all guests, a rooftop freshwater swimming pool and sunbathing area and poolside bar.
Highlights:
  • Centrally and conveniently located in downtown Playa del Carmen
  • Unique mix of Asian and Italian decor and architecture
  • Free Wi-Fi Internet
  • Dive shop on site for certification and trips (fees apply)
Rooms:

Most rooms at Illusion Boutique Hotel include marble floors and bathrooms, terraces overlooking the bustling Fifth Avenue, the atrium patio or ocean. Upscale, modern amenities include in-room climate control, TV, phone, safe and mini bar. Free Wi-Fi Internet access is also available. The interior atrium patio showcases whitewashed, arching entranceways, bamboo railings, decorative rock walls, a seating area and variety of native plant species.

Features:

Walk out onto the streets of Playa del Carmen for a day of exploring, people watching and shopping. The front desk can assist in day trips to the nearby Mayan ruins or book reservations at top-notch restaurants or clubs in the area. Relaxing is easy with a massage in the spa, overlooking the ocean. The rooftop dipping pool deck is another favorite relaxation spot at Illusions Boutique Hotel.

Transportation
  • Cancun International Airport
Attractions
  • Xel-Ha (18 mi/30 km)
  • Tulum Ruins (37 mi/61 km)
Business­
  • Free Wi-Fi Internet is available

Illusion Boutique Hotel By Xperience Hotels - Adults only Rooms

Mirage with Balcony, 330 Sq.Ft
330 sq. ft. with 1 king bed, 5th Avenue view or ocean view, high-speed Internet, TV with cable/satellite, refrigerator, A/C with remote control, safe deposit box, ceiling fan.
Prestige
426 sq. ft. with 1 king bed and a convertible futon, terrace, pool and ocean view, high-speed Internet, 20" TV with cable/satellite, refrigerator, A/C with remote control, hairdryer, in-room safe deposit box, ceiling fan, wake up calls on request, microwave oven and coffee maker.
Mirage 330 Sq.Ft
330 sq. ft. 1 king size bed or 2 queen beds available upon request, window, high-speed Internet, TV with cable/satellite, refrigerator, A/C with remote control, hairdryer, in-room safe deposit box, ceiling fan.

Amenities

  • Wireless internet
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Elevators
Activities
Outdoor pool
Spa services
Solarium
Dining
Bar/Lounge
Restaurant
Services
Safe deposit box
Doctor on call
Internet
Wireless internet

Hotel Map

20.6256 -87.0724
Area served
Playa del Carmen, Cozumel, Isla Mujeres, Cancun, Xcaret, Xplor, Xelha, Tulum, Puerto Aventuras, Playacar.
Nearby airports
Cancun International Airport (CUN): Approximate driving time is 45 minutes.
Area description
Located in the heart of the cosmopolitan Playa del Carmen, at the intersection of the famous "Quinta Avenida" Fifth Avenue and 8th Street North, both a packed with upscale fashionable stores, boutiques, cafes and restaurants bars. * A few yards from the pristine sand beach and turquoise sea waters. * In the entertainment district. * Full-service health spa in walking distance. * Close to Banks and ATM machines. * Nearby the most popular walking shopping street "5th Avenue".

Hotel Policies

Check-in:
1300
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (83)

Ratings and reviews for Illusion Boutique Hotel By Xperience Hotels - Adults only

Overall score

4.1 / 5
83 out of 83
Amenities:
3.6
Room cleanliness:
4.6
Hotel staff:
4.6
Room comfort:
4.2
Location:
4.7
Value:
4.3

93% would recommend to a friend.

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Review of Illusion Boutique Hotel By Xperience Hotels - Adults only

Reviewer score

5
Anonymous
Minneapolis, MN
Jan 25, 2008

Close to everything

The Illusion Boutique hotel was a great find! You really cannot get better in Playa del Carment for the price and location. The hotel is just off the strip known as Avenida Quinta and literally a half block walk to the ocean. The rooms were clean with warm water, good pressure and a working air conditioner. There was a refrigerator and microwave which is great for bringing take out, water and cervezas home. Our bed was a bit on the firm side but that is the only complaint I have. The hotel staff is very friendly and accommodating. We especially found Dorel and Javier great hosts who helped us.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Illusion Boutique Hotel By Xperience Hotels - Adults only

Reviewer score

5
Anonymous
USA
Sep 11, 2007

Perfect for the solo traveler

What a find!!!! Especially for the price. Room was more than just comfortable and extremely clean. Staff was extremely helpful in selecting and arranging a tour plus recommendations for dinner. For women traveling alone, it was and 'felt' safe, especially considering the downtown location. I will return...and bring family & friends.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: Long walk from hotel

..plan in advance how to get to Playa from the airport in Cancun. I took the Gray Line Bus/Van for $25 and a taxi upon return for $45.

Review of Illusion Boutique Hotel By Xperience Hotels - Adults only

Reviewer score

5
Anonymous
USA
Sep 3, 2007

Great Location

Illusion Boutique Hotel is located conveniently just off 5th Avenue and only a few steps from the beach, so you can enjoy both nightlife and the water in close proximity of each other. The staff is very friendly and accomodating. Although the pool is a little small, the location, comfort and scenery make it a nice area. I would definitely stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Illusion Boutique Hotel By Xperience Hotels - Adults only

Reviewer score

5
Anonymous
Los Angeles, CA
Aug 20, 2007

Very comfortable - Great value

Illusion Boutique hotel was just what we needed: clean, comfortable, perfect location and relatively inexpensive. Room was always clean. Contrary to other reviews, we could keep the power and air conditioning on 24/7. Hotel is in a perfect spot about 75 meters from the best beach and about 25 meters the other way from La Quinta, the main shopping/restaurant promenade. Loved the king-size bed and cable flat screen tv. The free continental breakfast was convenient. Good shower and toilet water pressure. We stayed on the top floor where the pool is. Pool is small and only 2 feet deep so no swimming but perfect for cooling off after laying out or chilling with a drink at their outdoor bar. (If you want to swim, you have the most beautiful beach in Mexico just down the street.) We stayed just before Hurricane Dean hit and the staff took good care to keep us informed. If you're looking for a clean, comfortable place to chill, then this is perfect.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Sightseeing tip: Short walk from hotel

Everything is nearby (shopping, restaurants, beach, nightlife).

Review of Illusion Boutique Hotel By Xperience Hotels - Adults only

Reviewer score

5
Anonymous
New York, NY
Aug 19, 2007

Very close to action

Illusions Boutique is in an ideal location next to the main street with all the action and a few steps from the beach. Breakkfast very good for roughly 5$ a day. Rooms not very good looking however it is comfortable enough and you probably wont spend a lot of time in your room being that you are so close to all the activities. Great stay will be there again.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Illusion Boutique Hotel By Xperience Hotels - Adults only

Reviewer score

4
Anonymous
USA
Jul 27, 2007

great location

Excellent location. Perfect if you are planning no rental car. Nice staff and good breakfast. Rooms are clean but most don't have outside windows, they face the inside patio or hallways. A good place to enjoy Playa.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
5
Value:
4
Dining tip: Short walk from hotel

A nice Italian mediterranean restaurant, great food and service. Also an independent coffe place on 5th, great fresh bread.

Review of Illusion Boutique Hotel By Xperience Hotels - Adults only

Reviewer score

5
Anonymous
Los Angeles, CA
May 29, 2007

perfect girlfriend getaway

This hotel was perfect for us. There was a courtyard that served breakfast every morning, a pool bar at the roof for evening hanging out and it was 1/2 block from the beach.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Shopping tip: Short drive from hotel

the hotel just off of the main shopping street very close by

Review of Illusion Boutique Hotel By Xperience Hotels - Adults only

Reviewer score

5
Anonymous
New York, NY
May 25, 2007

My review of Illusion Boutique Hotel

Very nice location, staff was great. Not a luxury hotel but well worth the money. Very clean, safe,gives you a real feel for Mexico. .

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Shopping tip: Short walk from hotel

Shopping, restaurants and beach were less than 2 blocks away.

Review of Illusion Boutique Hotel By Xperience Hotels - Adults only

Reviewer score

5
Anonymous
Salt Lake City, UT
May 25, 2007

Friendly Staff with low price

My wife and I went on our honeymoon and had a wonderful stay. The highlight of the hotel was how friendly the staff was and how helpful they were. The hotel is right next to a beautiful beach and right in the heart of the 5th avenue shopping. The room was small but clean.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Shopping tip: Short walk from hotel

Everything you need is just a short walk away. For more tourism you pay $2.50 a person and take a shuttle pretty much anywhere.

Review of Illusion Boutique Hotel By Xperience Hotels - Adults only

Reviewer score

5
Anonymous
Madison, WI
Apr 20, 2007

Perfect Location, Great Staff

The Illusion Hotel is in a perfect location in the ciy of Playa Del Carmen. 1/2 block to one of the nicest sections of beach, 1/2 block the other way to the main street (5th avenue). 5th Avenue is full of restaurants and shops - enought to eat a different, great restarant every night. The hotel staff were great, and the hospitality team (breakfast/happy hour)were excellent as well. If we were going back to playa del carmen, we would go here again, no doubt.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Dining tip: Short walk from hotel

Ton of restaraunts, lots of happy hour specials. Hit up Paradies/Paradisio's up the beach.

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