$104 Avg/night
Rate and special offer based on Check-in: Dec 21, 2014 Check-out: Dec 22, 2014

Illusion Boutique Hotel By Xperience Hotels - Adults only

3 stars
Calle 8 Norte, entre 5ta Ave y ZFM Lote 10, Playa del Carmen, 77710
Hotel Overview
Reviewer score
4.1
out of 5
90 reviews
pleasantly Suprised

It was great! we will tell friends and family and will return, the staff especially the front desk... See full review

  • Grandma Ruth
  • May 22, 2014
Hotel is like a dream!

Wow. From first walking in the door we were completely amazed. Concierge provides cool towels and... See full review

  • Matt Oz
  • Apr 7, 2014
Playa del Carmen boutique hotel with inner courtyard, rooftop pool
The Illusion Boutique Hotel is strategically located on the main drag in downtown Playa del Carmen, offering easy access to the beach and the city. The small hotel mixes Asian and Italian elements for a unique effect. The five-story, 41-suite beauty offers free Wi-Fi Internet to all guests, a rooftop freshwater swimming pool and sunbathing area and poolside bar.
Highlights:
  • Centrally and conveniently located in downtown Playa del Carmen
  • Unique mix of Asian and Italian decor and architecture
  • Free Wi-Fi Internet
  • Dive shop on site for certification and trips (fees apply)
  • Close to the beach and shopping outlets at 5th Avenue
Rooms:

Most rooms at Illusion Boutique Hotel include marble floors and bathrooms, terraces overlooking the bustling Fifth Avenue, the atrium patio or ocean. Upscale, modern amenities include in-room climate control, TV, phone, safe and mini bar. Free Wi-Fi Internet access is also available. The interior atrium patio showcases whitewashed, arching entranceways, bamboo railings, decorative rock walls, a seating area and variety of native plant species.

Features:

Walk out onto the streets of Playa del Carmen for a day of exploring, people watching and shopping. The front desk can assist in day trips to the nearby Mayan ruins or book reservations at top-notch restaurants or clubs in the area. The rooftop features a large terrace with beautiful views of the Caribbean Sea. Guests can also have soothing massages on site or savor delicious breakfast every morning, at Nuestra Casa restaurant.

Transportation
  • Cancun International Airport
Attractions
  • Xel-Ha (18 mi/30 km)
  • Tulum Ruins (37 mi/61 km)
Business­
  • Free Wi-Fi Internet is available

Illusion Boutique Hotel By Xperience Hotels - Adults only Rooms

Mirage
330 sq. ft. 1 king size bed or 2 queen beds available upon request, window, high-speed Internet, TV with cable/satellite, refrigerator, A/C with remote control, hairdryer, in-room safe deposit box, ceiling fan.
Mirage with Balcony
330 sq. ft. with 1 king bed, balcony 5th Avenue view or ocean view, high-speed Internet, TV with cable/satellite, refrigerator, A/C with remote control, safe deposit box, ceiling fan.
Prestige
426 sq. ft. with 1 king bed and a convertible futon, terrace, pool and ocean view, high-speed Internet, 20" TV with cable/satellite, refrigerator, A/C with remote control, hairdryer, in-room safe deposit box, ceiling fan, wake up calls on request, microwave oven and coffee maker.
Cabana Vision
Each room is decorated uniquely with a flare of Indonesian furniture. The 5th floor offers 440 sqft luxury rooms with a king size bed, spacious terrace and solarium with wet bar and pool only a few steps away. Enjoy the privacy and breath taking partial ocean view. Large sliding glass doors for you to embrace the Caribbean. All guestrooms have remote control A/C, ceiling fan, 20" TV with remote control, iron/ironing board, hair dryer, magnifying mirror, VOIP phone, radio clock/Ipod base, in room safe, mini bar and tea and coffee making facilities. High speed internet access is also available

Amenities

  • WiFi
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Elevators
Activities
Outdoor pool
Spa
Solarium
Dining
Bar/Lounge
Restaurant
Services
In-Room Safe
Doctor on call
Internet
WiFi

Hotel Policies

Check-in:
1300
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (90)

Ratings and reviews for Illusion Boutique Hotel By Xperience Hotels - Adults only

Overall score

4.1 / 5
5.01.0
90 out of 90
Amenities:
3.6
Room cleanliness:
4.6
Hotel staff:
4.6
Room comfort:
4.2
Location:
4.7
Value:
4.4

93% would recommend to a friend.

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Review of Illusion Boutique Hotel By Xperience Hotels - Adults only

Reviewer score

4
5.01.0
vands
Business
Austin, Texas
Apr 30, 2012

first romantic getaway

We chose this hotel as its very close to the 5th Avenue-playa del carmen's downtown and also because its close to the beach. Everything was pretty close and we didnt have to walk much for anything...Restaurants, travel reservations(for tulum/xel-ha/chitchen-itza etc., tours), shopping..Staff were friendly and they helped us in booking a cab going back..But our room didnt have much ocean view. We cared less as we were out most of the time..We paid a little extra for room with balcony but we realized later it was not necessary as we never really used it..There is a small pool on the top floor. Breakfast was ok..Not great..There is a bus station close to the hotel too..Minutes walk...So you can take a bus from airport to the bus station which is much cheaper than a cab...

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

Shopping tip: Short walk from hotel

In Playa Del Carmen Downtown..Very close to the beach, playa's downtown and attractions and hotels....

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Review of Illusion Boutique Hotel By Xperience Hotels - Adults only

Reviewer score

4
5.01.0
santander
Business
Chicago
Dec 16, 2012

Good for the price

We stayed 3 nights and it wad a good experience. Close to beach and you can get in the Mosquito club for free. Good continental breakfast. The room wasn' t very clean the first day but it was ok the rest. It always smell weird. Overall good for what you pay

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of Illusion Boutique Hotel By Xperience Hotels - Adults only

Reviewer score

4
5.01.0
mexico sun lover
Business
Milwaukee
Apr 6, 2013

close to beach & 5th Ave.

My family of 4 stayed one weak. It was a great location. Plan to pay more for everything if you book in downtown Playa Del Carmen; it caters to Europeans and the wealthy. Great place to people watch. Bring your 4 inch heels and a thong bikini! If you want to shop, and have money to blow this is the place.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
3
Trip purpose:

Business

Money-saving tip: Short walk from hotel

Buy your own beer and wine at Walmart. Ice can be brought each day at store next to hotel for $2. Buying drinks out is very costly.

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Review of Illusion Boutique Hotel By Xperience Hotels - Adults only

Reviewer score

4
5.01.0
Hiker Chris
Business
Colorado
Apr 29, 2013

In the heart of PLaya del Carmen action

Hotel was very nice. Staff is superb. Room did not have a clock which was inconvenient. There was no parking close be which we did not realize until we had spent a great deal of time driving around the one way streets. Ending up parking 2.5 blocks away which was fine, just would have been nice to know ahead. You cannot drive any closer to the hotel than 2 blocks. Restaurants and shops and the beach are all around the Illusion making it a great place to stay. Breakfast was terrific.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

Shopping tip: Short walk from hotel

Be sure to sample the wonderful tequila flavors at the Tequila Factory.

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Review of Illusion Boutique Hotel By Xperience Hotels - Adults only

Reviewer score

4
5.01.0
Hfpq
Business
Puerto Rico
Sep 3, 2013

Location location location

Clean comfy and great location. 4th floor is the best in front of the pool with great views. Diana our concierge was very helpful as well as the rest of the staff. Very close to the beach. 2 minutes walk max. And great restaurants around. Will definitely come back.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Money-saving tip: Not Applicable

Change pesos before getting to Playa or at a bank. Restaurants will charge you more than the actual market change.

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Review of Illusion Boutique Hotel By Xperience Hotels - Adults only

Reviewer score

4
5.01.0
LibbyVictor
Business
Israel
Sep 21, 2013

Good experience

The staff was great with us. The rooms are spacious and the shower is great. We didn't like that the windows were overlooking the corridor, but it's great decision for the price.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Review of Illusion Boutique Hotel By Xperience Hotels - Adults only

Reviewer score

4
5.01.0
HHHHH
Business
philadelphia, pa
Mar 25, 2014

vacation with partner

Great location -1/2 block from the beach & 1/2 block from 5th, where restaurants & stores etc are located. 1 block from Taxi stand & a few blocks form the ferry. Clean. Adults only, too, if you are looking to stay away from the family/children energy...lol. The only problem with this trip was that i wish Cheap Tickets had something set up to keep up with hotel "news", because there was construction next to & across the street from the hotel. Lying out on the roof next to the pool was not the quietest during the week due to this...but we had the beach to go to. Also, the "roof" bar next to the pool was NEVER open, but again, we did not want to sit around the hotel all of the time...

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of Illusion Boutique Hotel By Xperience Hotels - Adults only

Reviewer score

4
5.01.0
Pipiolos
Business
Mexico
May 30, 2014

Perfect location in Playa del Carmen

This hotel is just a few steps from the beach and from 5th avenue. Staff is super friendly, willing to help all the time, I will stay there my next trip to Playa del Carmen

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

There is a wonderful place to have dinner, one block away on the fifth avenue. The place is called Ula Gula, you should try the 4 cheese pasta. It's wonderful!

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Review of Illusion Boutique Hotel By Xperience Hotels - Adults only

Reviewer score

4
5.01.0
Bahama Jim
Business
Orlando, FL
Mar 25, 2011

Great bargain with excellent location

This hotel is 1/2 block from Avenida Quinta and the Caribbean. It has a gorgeous view of the sea on the forth floor with a swimming pool. Next door is a great restaurant and bar, dive shop, and small store. We used our rent car to travel to Tulum, Puerto Morelos, Playacar, and a private beach called Al Cielo. We enjoyed this vacation more than our trip to Nassau, and it was less expensive.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Time-saving tip: Short drive from hotel

Rent a car, because you can see more without being encumbered by tour guides on their own schedule, and it is less expensive.

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Review of Illusion Boutique Hotel By Xperience Hotels - Adults only

Reviewer score

4
5.01.0
Anonymous
Business
Cincinnati Ohio
Mar 30, 2011

Great Botique Hotel, amazing location

Amazing location, right off main street of 5th Avenue, feet from the beach and a few blocks walk from the bus station and a block from the taxi areas. The rooms are nice with huge two person shower, I can not believe I am saying this but the shower water pressure was almost to powerful !! Unbelievealby clean hotel, nice and quiet. The bed was ok, it was no heavenly bed !! Beautiful new flat screen tv with some english tv channels, free Wifi, and a fridge with a stocked mini bar if you need it, and a coffee machine in the room as well. Great service at the front deak, [...]ROCKED !!!!!!!and made us feel like we where staying at someones house not a hotel !! The resort has a nice sun bathing area and a pool, but this is a small two feet deep pool, to hang out in not a huge swimming pool. The tables around the hotel are perfect for enjoying time in Mexico, great hotel, we will stay here again !!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Wickys..the beach bar they may recommend has amazing bacon wrapped shrimp !!!

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