Illusion Boutique Hotel By Xperience Hotels - Adults only

3 stars
View map of Calle 8 Norte, entre 5ta Ave y ZFM Lote 10, Playa del Carmen, 77710

Hotel Overview

4.1/5

Overall score

94%

Would recommend

Amenities:
3.6
Cleanliness:
4.5
Hotel staff:
4.6
Comfort:
4.2
Location:
4.7
Value:
4.4
Playa del Carmen boutique hotel with inner courtyard, rooftop pool
The Illusion Boutique Hotel is strategically located on the main drag in downtown Playa del Carmen, offering easy access to the beach and the city. The small hotel mixes Asian and Italian elements for a unique effect. The five-story, 41-suite beauty offers free Wi-Fi Internet to all guests, a rooftop freshwater swimming pool and sunbathing area and poolside bar.
Highlights:
  • Centrally and conveniently located in downtown Playa del Carmen
  • Unique mix of Asian and Italian decor and architecture
  • Free Wi-Fi Internet
  • Dive shop on site for certification and trips (fees apply)
  • Close to the beach and shopping outlets at 5th Avenue
Rooms:

Most rooms at Illusion Boutique Hotel include marble floors and bathrooms, terraces overlooking the bustling Fifth Avenue, the atrium patio or ocean. Upscale, modern amenities include in-room climate control, TV, phone, safe and mini bar. Free Wi-Fi Internet access is also available. The interior atrium patio showcases whitewashed, arching entranceways, bamboo railings, decorative rock walls, a seating area and variety of native plant species.

Features:

Walk out onto the streets of Playa del Carmen for a day of exploring, people watching and shopping. The front desk can assist in day trips to the nearby Mayan ruins or book reservations at top-notch restaurants or clubs in the area. The rooftop features a large terrace with beautiful views of the Caribbean Sea. Guests can also have soothing massages on site or savor delicious breakfast every morning, at Nuestra Casa restaurant.

Transportation
  • Cancun International Airport
Attractions
  • Xel-Ha (18 mi/30 km)
  • Tulum Ruins (37 mi/61 km)
Business­
  • Free Wi-Fi Internet is available

Illusion Boutique Hotel By Xperience Hotels - Adults only Rooms

Mirage
Features:

  • 330 sq. ft. 1 king size bed or 2 queen beds available upon request
  • High-speed Internet
  • TV with cable/satellite
  • Refrigerator
  • A/C with remote control
  • Hairdryer
  • In-room safe deposit box
  • Ceiling fan
  • Mirage with Balcony
    Features:

  • 330 sq. ft. with 1 king bed
  • High-speed Internet
  • TV with cable/satellite
  • Refrigerator
  • A/C with remote control
  • Hairdryer
  • In-room safe deposit box
  • Ceiling fan
  • Prestige
    Features:

  • 426 sq. ft. with 1 king bed and a convertible futon
  • Terrace
  • Pool and ocean view
  • TV with cable/satellite
  • Refrigerator
  • A/C with remote control
  • Hairdryer
  • In-room safe deposit box
  • Ceiling fan
  • Wake up calls on request
  • Microwave oven
  • Coffee Maker
  • Cabana Vision
    Each room is decorated uniquely with a flare of Indonesian furniture..
    The 5th floor offers:
  • 440 sqft luxury rooms with a king size bed
  • Spacious terrace
  • Remote control A/C
  • VOIP phone
  • In room safe
  • Mini bar and tea and coffee making facilities
  • High speed internet access is also available
  • Ceiling fan
  • Solarium with wet bar and pool only a few steps away

  • Amenities

    • WiFi
    • Outdoor pool
    • No smoking rooms/facilities
    General
    No smoking rooms/facilities
    Elevators
    Activities
    Outdoor pool
    Spa
    Solarium
    Dining
    Bar/Lounge
    Restaurant
    Services
    In-Room Safe
    Doctor on call
    Internet
    WiFi

    Hotel Map

    20.6256 -87.0724
    Area served
    Playa del Carmen, Cozumel, Isla Mujeres, Cancun, Xcaret, Xplor, Xelha, Tulum, Puerto Aventuras, Playacar.
    Nearby airports
    Cancun International Airport (CUN): Approximate driving time is 45 minutes.
    Area description
    Located in the heart of the cosmopolitan Playa del Carmen, at the intersection of the famous "Quinta Avenida" Fifth Avenue and 8th Street North, both a packed with upscale fashionable stores, boutiques, cafes and restaurants bars. * A few yards from the pristine sand beach and turquoise sea waters. * In the entertainment district. * Full-service health spa in walking distance. * Close to Banks and ATM machines. * Nearby the most popular walking shopping street "5th Avenue".

    Hotel Policies

    Check-in:
    1:00 PM
    Check-out:
    12:00 PM

    Terms and conditions

    Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

    The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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    Guest Reviews (98)

    Ratings and reviews for Illusion Boutique Hotel By Xperience Hotels - Adults only

    Overall score

    4.1 / 5
    5.01.0
    98 out of 98
    Amenities:
    3.6
    Cleanliness:
    4.5
    Hotel staff:
    4.6
    Comfort:
    4.2
    Location:
    4.7
    Value:
    4.4

    94% would recommend to a friend.

    Sort by:
    Review of Illusion Boutique Hotel By Xperience Hotels - Adults only

    Reviewer score

    4
    5.01.0
    Bahama Jim
    Business
    Orlando, FL
    Mar 25, 2011

    Great bargain with excellent location

    This hotel is 1/2 block from Avenida Quinta and the Caribbean. It has a gorgeous view of the sea on the forth floor with a swimming pool. Next door is a great restaurant and bar, dive shop, and small store. We used our rent car to travel to Tulum, Puerto Morelos, Playacar, and a private beach called Al Cielo. We enjoyed this vacation more than our trip to Nassau, and it was less expensive.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    4
    Cleanliness:
    5
    Hotel staff:
    4
    Comfort:
    5
    Location:
    5
    Value:
    5
    Trip purpose:

    Business

    Time-saving tip: Short drive from hotel

    Rent a car, because you can see more without being encumbered by tour guides on their own schedule, and it is less expensive.

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    Review of Illusion Boutique Hotel By Xperience Hotels - Adults only

    Reviewer score

    4
    5.01.0
    Anonymous
    Business
    Cincinnati Ohio
    Mar 30, 2011

    Great Botique Hotel, amazing location

    Amazing location, right off main street of 5th Avenue, feet from the beach and a few blocks walk from the bus station and a block from the taxi areas. The rooms are nice with huge two person shower, I can not believe I am saying this but the shower water pressure was almost to powerful !! Unbelievealby clean hotel, nice and quiet. The bed was ok, it was no heavenly bed !! Beautiful new flat screen tv with some english tv channels, free Wifi, and a fridge with a stocked mini bar if you need it, and a coffee machine in the room as well. Great service at the front deak, [...]ROCKED !!!!!!!and made us feel like we where staying at someones house not a hotel !! The resort has a nice sun bathing area and a pool, but this is a small two feet deep pool, to hang out in not a huge swimming pool. The tables around the hotel are perfect for enjoying time in Mexico, great hotel, we will stay here again !!

    Hotel features (5 = best, 1 = worst):
    Amenities:
    4
    Cleanliness:
    4
    Hotel staff:
    4
    Comfort:
    4
    Location:
    5
    Value:
    4
    Trip purpose:

    Business

    Dining tip: Short walk from hotel

    Wickys..the beach bar they may recommend has amazing bacon wrapped shrimp !!!

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    Review of Illusion Boutique Hotel By Xperience Hotels - Adults only

    Reviewer score

    4
    5.01.0
    daddybear
    Business
    edmonton canada
    Jun 20, 2011

    great location &I friendly helpful staff

    I stayed at Illusion Hotel while on vacation with family that were staying at a 5 star resort down the road. after seeing there rooms I was glad I was not able to book a room there. I enjoyed the location 1/2 block to beach 1/2 block to 5 Ave. with great shopping, restaurants, street entertainment, great to just people watch, I hope to return again soon.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    3
    Cleanliness:
    5
    Hotel staff:
    5
    Comfort:
    5
    Location:
    5
    Value:
    5
    Trip purpose:

    Business

    Shopping tip: Short walk from hotel

    the upper rooms are a little nicer 3rd 4th floor.especially the pool level as your room has plenty of light and are not facing into the court yard. I upgraded to the 3rd floor as the lower rooms were to closed in for me. All room are clean and well kept. only short coming is the pool is a wading pool 3ft deep,

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    Review of Illusion Boutique Hotel By Xperience Hotels - Adults only

    Reviewer score

    4
    5.01.0
    Anonymous
    Business
    québec
    Mar 21, 2011

    wonderful

    Wonderful place located by the 5 avenue and 30 sec walk from the playa del carmen beach! Beautiful spot, safe, quiet and perfect to spend a week! Breakfast included was great too! Little pool on the roof, perfect spot to come in the aternoon! Hoo yeah and the Staff are the most friendly and helpful I've seen! See you soon!

    Hotel features (5 = best, 1 = worst):
    Amenities:
    4
    Cleanliness:
    4
    Hotel staff:
    5
    Comfort:
    4
    Location:
    5
    Value:
    5
    Trip purpose:

    Business

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    Thank you for your feedback!
    Review of Illusion Boutique Hotel By Xperience Hotels - Adults only

    Reviewer score

    4
    5.01.0
    jenean loved playa del carmen!
    Business
    cancun
    Apr 15, 2011

    The Illusion hotel is a wonderful place

    The location was perfect for the beach, shopping and dining. The staff was very polite and attentive. The hotel was very clean. We had a good stay there.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    4
    Cleanliness:
    5
    Hotel staff:
    5
    Comfort:
    4
    Location:
    5
    Value:
    4
    Trip purpose:

    Business

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    Thank you for your feedback!
    Review of Illusion Boutique Hotel By Xperience Hotels - Adults only

    Reviewer score

    4
    5.01.0
    MikeMaltMan
    Business
    NYC
    Mar 28, 2011

    Perfectly adequate hotel, great location

    The hotel:* perfect location (just off the 5th Ave action, 1 block from beach, 5 blocks to ADO bus station, 8 blocks to ferry)* free wifi (good speeds)* friendly staffMy room:* firm King bed* AC + ceiling fan* safe deposit box* futon (~queen)* 19" tube w/ cable* fridge (had some soft drinks, not free)* decent restroom -- good shower, no bath* enough AC plugs around to charge my junk* no bugs[...]

    Hotel features (5 = best, 1 = worst):
    Amenities:
    4
    Cleanliness:
    5
    Hotel staff:
    5
    Comfort:
    4
    Location:
    5
    Value:
    5
    Trip purpose:

    Business

    Dining tip: Short walk from hotel

    Carboncitos (4th Street | Between 5th and 10th Avenues) has an amazing happy hour (3p or 4p til 6p): 2 tacos, chips, salsa, margarita for 36 pesos (that's $5 w/ tip). YUM!

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    Review of Illusion Boutique Hotel By Xperience Hotels - Adults only

    Reviewer score

    4
    5.01.0
    Anonymous
    Business
    Miami, Florida
    Apr 5, 2011

    Excellent cust.services,location,clean

    I highly recommended if you want to relax,great location,no far from the beach,very clean,excelent customer services. Near the main street where you could find restaurants and stores.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    4
    Cleanliness:
    4
    Hotel staff:
    5
    Comfort:
    4
    Location:
    4
    Value:
    4
    Trip purpose:

    Business

    Dining tip: In Hotel

    We ate at the restaurant from the hotel and services,food and prices were acceptable, compare to another restaurant.

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    Review of Illusion Boutique Hotel By Xperience Hotels - Adults only

    Reviewer score

    4
    5.01.0
    Christine xo
    Business
    Maine
    Mar 7, 2011

    Location, comfort, and staff

    This pretty hotel is in the heart of it all, but just enough away to make it a peaceful setting. It's small, tropical ambiance gave me the feeling of coming home at the end of my explorations. The beach is just steps from the entrance. Ave. 5 where great food, shopping, bars are steps away and at your fingertips. I won't hesitate to go back.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    3
    Cleanliness:
    5
    Hotel staff:
    5
    Comfort:
    5
    Location:
    5
    Value:
    5
    Trip purpose:

    Business

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    Thank you for your feedback!
    Review of Illusion Boutique Hotel By Xperience Hotels - Adults only

    Reviewer score

    4
    5.01.0
    Anonymous
    Business
    Chicago
    Feb 13, 2011

    Great location

    Located a few yards from a beautiful beach. Very close to 5th street where you find a great selection of shops and places to eat. Neat rooms and beautiful arquitecture.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    4
    Cleanliness:
    5
    Hotel staff:
    5
    Comfort:
    5
    Location:
    5
    Value:
    5
    Trip purpose:

    Business

    Was this review helpful to you?
    Thank you for your feedback!
    Review of Illusion Boutique Hotel By Xperience Hotels - Adults only

    Reviewer score

    4
    5.01.0
    Anonymous
    Business
    Menomonie, WI
    Mar 29, 2010

    A great hotel for the money

    My wife and I traveled to Playa on March 21 and stayed a week at the Illusion Botique. We can't say enough about this wonderful, little home away from home. The staff was great and helped us with every question we had. The only thing that we thought would be better was if the hotel put umbrellas around the pool for shade from the sun. We would definitely stay at this hotel again if we went to Playa. We had everything we wanted or needed that we have ever had at any other hotel. Overall, our trip was a great one!

    Hotel features (5 = best, 1 = worst):
    Amenities:
    4
    Cleanliness:
    5
    Hotel staff:
    5
    Comfort:
    5
    Location:
    5
    Value:
    5
    Trip purpose:

    Business

    Was this review helpful to you?
    Thank you for your feedback!
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