Illusion Boutique Hotel By Xperience Hotels - Adults only

Illusion Boutique Hotel is located conveniently just off 5th Avenue and only a few steps from the beach, so you can enjoy both nightlife and the water in close proximity of each other. The staff is very friendly and accomodating. Although the pool is a little small, the location, comfort and scenery make it a nice area. I would definitely stay there again.

The Illusion Hotel was wonderful. The rooms were spacious, the water and a/c worked well, the rooftop terrace was beautiful. There were only a few people in the hotel (due to hurricane season and a bad economy) and the front desk had my dinner delivered up to the rooftop terrace so I could watch the sunset. The food at the restaurant was very tasty and reasonably priced. The only problem I had was when I asked to check out late (at 2 p.m., rather than noon). They tried to charge me $20 extra to stay 2 more hours-- and there were only a handful of people in the hotel to start with! I was very disillusioned by that. However, overall, my experience was a very positive one. They are in the best location in Playa. Right next to a gorgeous beach. I'd recommend this hotel. Just make sure you get their policies stated up front!

The Illusion Boutique Hotel in Playa is in an excellent location for all of Playa's activities. It is a very short walk to the beach, and close to the ferry terminal (to Cozumel). Even though it is centrally located, the rooms are quiet and comfortable. The hotel is nicely decorated and has a roof top terrace with bar and pool. The roof top provides a wonderful view of the ocean. The staff was very friendly and helpful. I will stay at the Illuision Boutique when I return to Playa.

I stayed at the Illusion for all 10 days of my trip to Playa with my boyfriend based on orbitz reviews and glad I did. I strolled past several of the other places I had considered and they definitely lacked the location, comfort, service and rooftop pool offered at Illusion. I was greeted by Cesar upon arrival , check in was easy, $50 deposit and away we were. [...] works the desk at night and very helpful. We also took advantage of the $30 massages. I think everyone should be aware that the first week of January is a House music festival and you can definitely hear the street/club music depending on your location. Also, for first timers, there is a comfortable bus shuttle from the airport to playa for $9 per person. or you can take a shared van for $28 per person.

This is a quaint hotel in the heart of Playa but not on such a busy street. It was steps away from the beach and other attractions. The staff was wonderful and very helpful. The hotel is clean and charming and I would definitely recommend it. I felt that this was a very safe hotel as I was traveling alone.

We stayed at Illusion Boutique hotel because the reviews I've read were good and the location is great. I am so glad we stayed there! The staff is friendly and professional. The room had a great balcony with a view of the ocean. The hotel is off Avenida 5, which we spent every single night strolling. WalMart is not even five blocks away, which was good for us. We went to Cozumel twice because the ferry terminal is walking distance from the hotel and on our way back to Cancun intl airport, we took the ADO bus because of the convenience and close proximity to the hotel. We booked a Chichen Itza tour with the hotel and couldn't have been more pleased. Our tour guide picked us up in the hotel lobby on time and made our day trip memorable. They offer the best rates on tours, so don't be pressured to buy online. We will definitely return to Playa Del Carmen. A wonderful place and a great hotel.

Came to Playa del Carmen for a wedding. We bought the airfare and hotel deal. This hotel was great. Steps away from the beach, comfortable room and continental breakfast every morning. The hotel is centrally located, it was an easy walk to our wedding party hotels and its also 4 blocks from the ADO bus station. Would stay here again.

Our trip to Playa del Carmen began on the right foot once we booked at the Illusion. The hotel is perfect for couples looking to get away and relax. The hotel itself was very well maintained with nice rooms equipped with a fridge/freezer, tv and ice cold air conditioning. Continental breakfast is included at the restraunt downstairs. It's very light (coffee, juice, toast, breads, jellies) but does the trick. The rooftop pool is small, maybe a 10' X 10' area and only a few feet deep at best. But, the sun deck is large enough for several people and the pool serves as a nice dip to hide from the heat. The pool also has a covered "bar" with 5 or so underwater stools. Not to mention the view is incredible from up there! No need to pack beach towels, the Illusion gives you fresh beach towels daily as long as you remember to return them. Perfect! We couldnt have been more pleased with the staff, easily the most helpful staff i've encountered while vacationing. They are ALL very kind and generous at the Illusion which makes traveling abroad perfect. Best Part? The Location!!!!! The Illusion is literally 100 feet from the beach, 20 feet to 5th Avenue and perfectly situated in the middle all the action! We walked everywhere... bus station, Cozumel ferry dock, restraunts, shopping, the beach, night clubs, etc. Me and my girlfriend are 25 yrs. old and loved the place. I wouldnt reccomend the Illusion for people with children (for pool purposes) or crazy spring breakers (for breaking the ambience). When we return to Playa i will definitely consider the Illusion again!

This was a great hotel but what set it apart was the front desk staff which were outstanding. Soo nice and helpful it was like family. The rooms were great and big and the location was perfect.

The Illusions Hotel was everything we had hoped for and more! The hotel was beautiful yet casual feel.Our room was perfect. We would likely rent one of the rooftop rooms next time. The pool and lounge area also on the rooftop was lovely. The pool is small, but just perfect for cooling off while enjoying the incredible oceanview!The entire staff at the Illusions hotel was great!! They were freindly and helpful every day that we were there. We especially enjoyed [...]the Hotel manager who typically works the 3-11 pm shift. He made sure we were enjoying our stay at the Hotel each and everyday. The location is 1 block to all the action on 5th Avenue and steps away to the beach.We had a wonderful 5 day trip and will definitely be back to stay at this Hotel. I would like to add that though we were right off the beach and a block away from all the action we still were able to enjoy the peacefulness this Hotel offers. Illusions is not a loud and crazy place, but if you want that it's just steps away!!! This Hotel was perfect!