$63 Avg/night
Rate and special offer based on Check-in: Aug 21, 2014 Check-out: Aug 24, 2014

Illusion Boutique Hotel By Xperience Hotels - Adults only

3 stars
Calle 8 Norte, entre 5ta Ave y ZFM Lote 10, Playa del Carmen, 77710
Hotel Overview
Reviewer score
4.1
out of 5
142 reviews
pleasantly Suprised

It was great! we will tell friends and family and will return, the staff especially the front desk... See full review

  • Grandma Ruth
  • May 22, 2014
Hotel is like a dream!

Wow. From first walking in the door we were completely amazed. Concierge provides cool towels and... See full review

  • Matt Oz
  • Apr 7, 2014
Small Playa del Carmen hotel with inner courtyard, rooftop pool
The Illusion Boutique Hotel is located on the main drag in downtown Playa del Carmen, offering easy access to the beach and the city. The small hotel mixes Asian and Italian elements for a unique effect. The five-story, 41-suite beauty offers free Wi-Fi Internet to all guests, a rooftop freshwater swimming pool and sunbathing area and poolside bar.
Highlights:
  • Centrally and conveniently located in downtown Playa del Carmen
  • Unique mix of Asian and Italian decor and architecture
  • Free Wi-Fi Internet
  • Dive shop on site for certification and trips (fees apply)
Rooms:

Most rooms at Illusion Boutique Hotel include marble floors and bathrooms, terraces overlooking the bustling Fifth Avenue, the atrium patio or ocean. Upscale, modern amenities include in-room climate control, TV, phone, safe and mini bar. Free Wi-Fi Internet access is also available. The interior atrium patio showcases whitewashed, arching entranceways, bamboo railings, decorative rock walls, a seating area and variety of native plant species.

Features:

Walk out onto the streets of Playa del Carmen for a day of exploring, people watching and shopping. The front desk can assist in day trips to the nearby Mayan ruins or book reservations at top-notch restaurants or clubs in the area. Relaxing is easy with a massage in the spa, overlooking the ocean. The rooftop dipping pool deck is another favorite relaxation spot at Illusions Boutique Hotel.

Transportation
  • Cancun International Airport
Attractions
  • Xel-Ha (18 mi/30 km)
  • Tulum Ruins (37 mi/61 km)
Business­
  • Free Wi-Fi Internet is available

Illusion Boutique Hotel By Xperience Hotels - Adults only Rooms

Mirage
330 sq. ft. 1 king size bed or 2 queen beds available upon request, window, high-speed Internet, TV with cable/satellite, refrigerator, A/C with remote control, hairdryer, in-room safe deposit box, ceiling fan.
Mirage with Balcony
330 sq. ft. with 1 king bed, balcony 5th Avenue view or ocean view, high-speed Internet, TV with cable/satellite, refrigerator, A/C with remote control, safe deposit box, ceiling fan.
Prestige
426 sq. ft. with 1 king bed and a convertible futon, terrace, pool and ocean view, high-speed Internet, 20" TV with cable/satellite, refrigerator, A/C with remote control, hairdryer, in-room safe deposit box, ceiling fan, wake up calls on request, microwave oven and coffee maker.
Cabana Vision
Each room is decorated uniquely with a flare of Indonesian furniture. The 5th floor offers 440 sqft luxury rooms with a king size bed, spacious terrace and solarium with wet bar and pool only a few steps away. Enjoy the privacy and breath taking ocean front view. Large sliding glass doors for you to embrace the Caribbean. All guestrooms have remote control A/C, ceiling fan, 20" TV with remote control, iron/ironing board, hair dryer, magnifying mirror, VOIP phone, radio clock/Ipod base, in room safe, mini bar and tea and coffee making facilities. High speed internet access is also available

Amenities

  • WiFi
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Elevators
Activities
Outdoor pool
Spa
Solarium
Dining
Bar/Lounge
Restaurant
Services
In-Room Safe
Doctor on call
Internet
WiFi

Hotel Map

20.6256 -87.0724
Area served
Playa del Carmen, Cozumel, Isla Mujeres, Cancun, Xcaret, Xplor, Xelha, Tulum, Puerto Aventuras, Playacar.
Nearby airports
Cancun International Airport (CUN): Approximate driving time is 45 minutes.
Area description
Located in the heart of the cosmopolitan Playa del Carmen, at the intersection of the famous "Quinta Avenida" Fifth Avenue and 8th Street North, both a packed with upscale fashionable stores, boutiques, cafes and restaurants bars. * A few yards from the pristine sand beach and turquoise sea waters. * In the entertainment district. * Full-service health spa in walking distance. * Close to Banks and ATM machines. * Nearby the most popular walking shopping street "5th Avenue".

Hotel Policies

Check-in:
1300
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Back to menu Return to top

Guest Reviews (142)

Ratings and reviews for Illusion Boutique Hotel By Xperience Hotels - Adults only

Overall score

4.1 / 5
5.01.0
142 out of 142
Amenities:
3.6
Room cleanliness:
4.6
Hotel staff:
4.5
Room comfort:
4.2
Location:
4.7
Value:
4.3

92% would recommend to a friend.

Sort by:
Review of Illusion Boutique Hotel By Xperience Hotels - Adults only

Reviewer score

3
5.01.0
passion pants
up state n. y.
Mar 21, 2013

good hotel for the price

my wife and i just returned from an all inclusive for 10 days and then went to illusions for five days ; for the most part it was nice - some hidden fees like room deposit of 50.00 dollars which they should state on there web site and the chairs at the resorts that are offered require a minimum spending fee of 20.00 per day in food or drink in exchange for use of them ; also there are bikes at the hotel but a fee not included in pricing ; rooms are very clean and the breakfast is nice staff is nice also- beds are very hard - could be alot soffter! we would recommend this hotel to others - also very close to beach

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
3
Review of Illusion Boutique Hotel By Xperience Hotels - Adults only

Reviewer score

5
5.01.0
Playa13
Denver, Colorado
Mar 9, 2013

Perfect room for my getaway!!

It's smack dab right in the middle between the beach and 5th avenue. The staff was very friendly and accomodating. I was upgraded to the Cabana on the roof top, it is the only room with fantastic ocean views. It was amazing and beautiful and I would stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
3
Money-saving tip: Not Applicable

Whenever possible pay in pesos, the conversion rate for Euros/dollars to pesos varies from store to store and your exchange rate suffers. Whenever possible exchange your money at the many commission free booths and pay in pesos!!!

Review of Illusion Boutique Hotel By Xperience Hotels - Adults only

Reviewer score

4
5.01.0
santander
Chicago
Dec 16, 2012

Good for the price

We stayed 3 nights and it wad a good experience. Close to beach and you can get in the Mosquito club for free. Good continental breakfast. The room wasn' t very clean the first day but it was ok the rest. It always smell weird. Overall good for what you pay

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Review of Illusion Boutique Hotel By Xperience Hotels - Adults only

Reviewer score

5
5.01.0
Traveling Tom
Charlotte, NC
Oct 8, 2012

Friendly staff in convenient location for walking

My 2nd time staying in this hotel. Really enjoyed the location and the staff is very attentive, friendly, and accomodating. 24 hour security as well. Steps to the beach and excellent beach clubs, as well as all the shops & restaurants on 5th Ave. Also, if you take the nice $9 ADA bus from the airport, you can walk the 5 blocks to the hotel from bus station easily, then just cab back to the airport on your return.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: Short walk from hotel

Highly recommend many restaurants off the streets running from 5th Ave, and also on 10th Ave... explore.

Review of Illusion Boutique Hotel By Xperience Hotels - Adults only

Reviewer score

5
5.01.0
poppi
puebla , mexico
Jul 16, 2012

excellent

The staff helped in everything and the location was excellent when you are a fan from the 5 da avenida.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Review of Illusion Boutique Hotel By Xperience Hotels - Adults only

Reviewer score

5
5.01.0
Traveling Tom
Charlotte, NC
Jun 11, 2012

Wonderful Staff in a great location for walking everywhere

Will definitely stay at this hotel again. Staff is amazing, all extremely friendly, and very attentive. Hotel is very clean and tidy, right near the middle of town & right off beach. Very secure as someone always at the desk when I entered even late night. Open air area in middle of hotel to sky and the roof, where a small wade pool and lounge chairs await. Opt for the contential breakfast that comes w/ juice, coffee, tea yogarts w/ topings, and attendents served fruit in a canister w/ bread and/or pastry on individual trays.. hearty enough to begin the day. Was surprised to return to my room one day and find it decorated w/ ballons all about my bed for my birthday. This hotel values their guest and it shows. Can't wait to return.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Entertainment tip: Short walk from hotel

Hit the side streets as much there as well as was surprised to find so many places on those streets as well. Some open after midnight when the main Fifth Ave. starts to get deserted.

Review of Illusion Boutique Hotel By Xperience Hotels - Adults only

Reviewer score

5
5.01.0
Mguzman
Chicago, Illinois
May 14, 2012

AWESOME!

Great service, friendly people. Loved the continetal breakfast. I recomend this hotel. We will go back for a second time.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Sightseeing tip: Short walk from hotel

Close to the action

Review of Illusion Boutique Hotel By Xperience Hotels - Adults only

Reviewer score

4
5.01.0
vands
Austin, Texas
Apr 30, 2012

first romantic getaway

We chose this hotel as its very close to the 5th Avenue-playa del carmen's downtown and also because its close to the beach. Everything was pretty close and we didnt have to walk much for anything...Restaurants, travel reservations(for tulum/xel-ha/chitchen-itza etc., tours), shopping..Staff were friendly and they helped us in booking a cab going back..But our room didnt have much ocean view. We cared less as we were out most of the time..We paid a little extra for room with balcony but we realized later it was not necessary as we never really used it..There is a small pool on the top floor. Breakfast was ok..Not great..There is a bus station close to the hotel too..Minutes walk...So you can take a bus from airport to the bus station which is much cheaper than a cab...

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
4
Shopping tip: Short walk from hotel

In Playa Del Carmen Downtown..Very close to the beach, playa's downtown and attractions and hotels....

Review of Illusion Boutique Hotel By Xperience Hotels - Adults only

Reviewer score

4
5.01.0
Don Roberto
Michigan, USA
Mar 30, 2012

Illusions Boutique Hotel

Fantastic location--steps away from the tacky restaurants and souvenir shops on Fifth Avenue and half a block from a great beach. The staff tries very hard to please, and usually does. Otherwise, this hotel is about on par with a decent, $60-a-night Best Western or La Quinta just off some interstate. The continental breakfast that came with our package consisted of toast, fruit, cereal and pound cake, and was disappointing. Contrary to advertising, the hotel does allow children and does not have its own beach club. Instead, it gives vouchers for the Mosquito Beach Hotel beach club, which is at the end of the block and is quite posh.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Dining tip: Short walk from hotel

Try Babe's, a Thai noodle place on 10th St. Further afield, we like Alux--so-so food, but a great setting--and La Cueva del Chango. The Chango has moved on, but the ambience is nice and the food is good.

Review of Illusion Boutique Hotel By Xperience Hotels - Adults only

Reviewer score

4
5.01.0
Alissaj
Minneapolis, MN, USA
Mar 13, 2012

Excellent Location!

Great value for the price! Just steps from the ocean and shops - Very helpful staff - Would NOT purchase the breakfast with the hotel - there are too many great restaurants to try in the area - FYI only ocean view rooms are an upgrade to the rooftop deck area - Worth the upgrade:)

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Dining tip: Short walk from hotel

We loved our sunset dinner at "Fusion" located on the beach - Also great dinner on 5th at Venta

Back to menu Return to top